Human Services Program Consultant – Child Welfare
Position Number – 2410BR
The Child Welfare Continuous Quality Improvement (CQI) Consultant is responsible for the leading the process
to evaluate and improve compliance and best practice within this Division. This position coordinates and
facilitates the agency's participation in the Child and Family Services Review. The CQI Consultant will work with
the Child Welfare Leadership team to develop short and long term training goals as well as providing or
procuring any necessary training. The CQI consultant provides supervision to staff who conducts record reviews,
training and team meeting facilitation to ensure that Child Welfare mandates are met.
Knowledge, Skills,
Abilities &
Competencies
*Confident, self-starter, proactive -skilled in taking initiative, assessing
requirements, coming up with plans and taking the lead in making plans a reality.
*A high level of energy with a results driven attitude suited to work in a fast paced
environment.
*Demonstrates a high degree of adaptability, comfortable in establishing new
directions, managing rapid change and trying different approaches to deal with
uncharted territories.
* Possesses excellent interpersonal skills and the ability to provide feedback to
promote learning and professional development.
*Excellent written and oral English communication skills including the ability to
plan and deliver effective presentations.
*Demonstrated experience in needs analysis and curriculum development for
adult learners.
*Experience with Quality Improvement and Project Management.
*Knowledge of Information Technology
*Detailed understanding of Child Welfare practice and the ability to apply the
Child and Family Services Review tool.
Minimum Requirements – Bachelor’s degree in Human Services, Health or related field and five years of
experience related to the area of employment; or equivalent. A valid driver's license and a "safe" driving record
required.
Preferred Requirements
*Master Degree in Social Work or related field
*Supervision in Public Child Welfare
*Direct Practice in public Child Welfare in North Carolina
*Current NC Pre-Service Training for Child Welfare workers
*Experience in training and presentations
Schedule – 8:30-5:15pm with flexible hours as needed to meet the demand of the work.
NOTE: A criminal background check will be conducted.
Salary Minimum
Salary Maximum
Expected Hiring Range
CLOSING DATE – July 1, 2015
Apply at www.wakegov.com
$52,900
$90,100
$52,900 to $65,000