Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment PRE-COLLEGE Mission: The Pre-College Department of PC-CE-WD provides programs that motivate, bridge, and immerse diverse learners in preparation for higher education. This is accomplished through advancing academic skills and developing essential life skills. (There are 15 Pre-College programs listed below) College strategic objectives: 1. Continue and assess new faculty development program 2. Maintain rigorous & current curricula, support new program development & innovation to achieve better alignment with baccalaureate programs & job market entry 3. Improve college readiness of students Division strategic objectives: 1. Be an educational resource to the community 2. Provide accessible and quality programming 3. Enrich students’ personal lives 4. Advance students’ academic skills 5. Develop students’ professional careers Note: Relevant college-wide strategic objectives should be selected from the college’s strategic plan. Each division strategic objective should align with a college-wide strategic objective. 2014-15 Completion report (outcomes for this past academic year, based on last year’s year-end report, section F) Please Note: The following 2014-2015 outcomes are for all departments within PC-CE-WD. Key performance indicators Strategic Plan and Analytics Pre-College Assessment Reports to support strategic planning New Contract or grant development Add one new certificate program in Workforce Development FTE Income Remains Flat or Increases Target outcomes Programs assessed for duplication of effort, outcomes, and value to the pre-college community. Actual outcomes Assessment reports and analytics were completed for four programs: College Now, College Focus, Connect2College, and 21st CCLC. CUNY Start and CLIP were covered via Institutional Assessment. Write one grant proposal Write one contract proposal Submitted proposals for TAACCCT IV, WDI and Perkins grants. Submitted proposals for Martin Van Buren SIG and SBS contracts. Was awarded WDI, Perkins, MVB and SBS grants and contracts. Launched Patient Care Technician, Hemodialysis Technician certificate programs. (2015 results are not yet in but it is anticipated that it will increase due to one new program (Multiple Repeaters) and one revised Perkins program (Connect2College). 2014 remained flat to 2013. Add a new healthcare program certificate FTE Income remains flat to 2014 or increases. Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Recommended action plans* Complete balance of assessment of precollege programs. Review and modify current data sources where needed. Write three-year Strategic Plan Submit proposal for one Pre-College gran, and for the WDI, SBS and Perkins grants. Develop student’s professional careers. Increase enrollment in remedial courses through expansion of the C2C program. Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment *Column contents should be used to indicate which strategic objectives below address the follow-up necessary. 2015-16 Department strategic plan (arranged by each division strategic objective that the department supports) 21ST CENTURY COMMUNITY LEARNING CENTER 1. Division strategic objective: Advance students’ academic careers and provide accessible quality programming. Department strategic objectives Orient students to the college environment Earn college credit Build the foundation for students to succeed in college Articulate students to QCC Integrate enrichment into the programs Indicator(s) Expected outcomes Action plan/timeline Who Provide parent/student orientations; Conduct college tours and postsecondary advisement sessions Offer dual credit courses summer, fall & spring Increase in knowledge of campus services and educational opportunities; Increased self confidence in transitioning to college 200 students attending at least 90 hours with 60% earning 2 college credits Director, Asst. Director, Postsecondary Advisor Conduct parent workshops on college preparation; conduct postsecondary advisement sessions; test review sessions Increased enrollment in all courses offered each semester; Increased QCC admission applications Provide enrichment programming on Saturdays and throughout the year at QCC and high school campuses Increase in QCC college retention from year 1 baseline Conduct orientations 3x/yr; local and out of state college visits; schedule individual advisement sessions; guest speaker sessions Identify appropriate and new courses as early as possible, at least 2-3 months in advance of each semester Provide study and library skills workshops; Provide regents review sessions at least 1x/year; Offer remediation workshops 5% Increase over 2015 in the % of students enrolling in QCC Provide presentations by QCC admissions, financial aid, ASAP and other support programs Postsecondary Advisor, Director 50% of students will participate in at least one activity Provide enrichment activities that incorporate community workshops as well as other youth development sessions that include the Holocaust resource center, art gallery, and theater performances. Focus will be on teamwork, leadership, self-expression Director Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Director, faculty liaison Director, postsecondary advisor, Asst. Director Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment AFTER SCHOOL ACADEMY 1. Division strategic objective: Be an educational resource to the community Department strategic objectives Integrate enrichment into the programs Indicator(s) Expected outcomes Action plan/timeline Provide an inclusive STEAM influenced after school program for Pre-K to 5th grade students in the community The expectation is for the students to learn about their world through Arts, academics and recreation. (STEAM is STEM plus the arts, so the young mind can embrace math through art, or geography through math and architecture, etc.) Curriculum is designed and developed through a teamwork atmosphere, and then implemented by ASA staff. The collaboration with the QCC Office of Service Learning also adds to the curriculum by providing workshop events to the students through physics, yoga, nutrition and music. Structured playtime provides a natural learning environment that is conducive to bringing up the successful individual. Implementation of program by Spring 2016. Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Who ASA TEAM Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment CONNECT2COLLEGE 1. Division strategic objective: Be an educational resource to the community Department strategic objectives Orient students to the college environment Indicator(s) No. of students who attend on site tours Expected outcomes Attendees from HS will gain awareness of campus offerings Action plan/timeline Contact campus partners to coordinate tour dates to include workshop offerings, tours of art gallery, Holocaust center, Admissions Who Actual outcomes C2C TEAM 2. Division strategic objective: Provide accessible and quality programming Department strategic objectives Indicator(s) Expected outcomes Earn college credit No. of students who earn college credit 90% of Connect2College students will earn college credit Articulate students to QCC No. of students who enroll at QCC 2% increase in QCC enrollment over prior year. Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Action plan/timeline Up to 30 dual enrollment classes are being offered to 11 Connect2College HS partners during fall and spring semesters. Develop and implement a survey to find out who is planning on registering for QCC. Request from HS partners names of potential QCC students so C2C can coordinate events specific to this target audience (like a post-fall C2C class campus tour, and the visit with admissions). Who C2C TEAM C2C TEAM Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment KIDS AND TEENS COLLEGE 1. Division strategic objective: Be an educational resource to the community Department strategic objectives Integrate enrichment into the programs Indicator(s) Provide myriad of classes for the Pre-K to HS students in the community Expected outcomes Increase enrollment by 2% over 2015 Action plan/timeline Provide test prep and SAT courses that will enhance student success rate to attend college. It is imperative to start the college process early. Who Actual outcomes Kids & Teens College Team/CE Instructors 2. Division strategic objective: Enrich students’ personal lives Department strategic objectives Build the foundation for students to succeed in college Indicator(s) Expected outcomes Provide STEAM and STEM related courses that include art, computers within the curriculum Minimum enrollment is met in all new course offerings. Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Action plan/timeline Develop & implement STEAM/STEM courses in the fall and implement by the spring Who CE Instructors Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment BTECH 2. Division strategic objective: Advance students’ academic skills Department strategic objectives Build the foundation for students to succeed in college Articulate students to QCC Indicator(s) Expected outcomes Action plan/timeline Who 1. Indicators of Success and Readiness (ISRs) will be put into practice at BTECH. 1. ISR’s will be put in place for Speech 211 and for the Humanities and Science courses being offered in year 3. Ashley Legitime/Mar got Edlin/ Belle Birchfield Design and conduct a series of workshops that are normally part of ST 100 and create a mini college orientation for the BTECH students prior to them starting Speech 211. Students attend a halfday orientation conducted by Admissions & Recruitment. With the help of Counseling, conduct at least one workshop with basic ST100 information. 1. Speech 211 ISR development of materials will be completed by Sept. 9th and rolled out to HS students in the fall. 2. Meetings for ISR development for other courses that will begin in Fall of 2016 will begin the week of Sept. 14th. In August, we will finalize which faculty will participate in the meetings. During the summer of 2015, the college liaison will meet with Laura Bruno and Wilma Fletcher-Anthony in order to create an outline of the orientation and workshops. The TIE committee will finalize and approve the plan at the September meeting. Action plan/timeline Who During the summer develop and coordinate programs/ workshops or opportunities that will allow students and SAP employees to engage. Full curricula will be developed to support this programming by September 1st . Programs will be implemented throughout the fall and spring semesters. Ashley Legitime/SAP Staff Actual outcomes Ashley Legitime/Mar got Edlin 3. Division strategic objective: Develop students’ professional careers Department strategic Indicator(s) objectives Integrate enrichment Create programs/ into the programs workshops or opportunities for BTECH students to engage with professionals, and develop and practice soft skills. Expected outcomes Develop and implement 3 programs/workshop that develop soft skills. Measure impact with qualitative surveys. Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment COLLEGE NOW, COLLEGE FOCUS, AT HOME IN COLLEGE 1. Division strategic objective: Be an educational resource to the community Department strategic objectives Orient students to the college environment Build the foundation for students to succeed in college Integrate enrichment into the programs Indicator(s) Expected outcomes Action plan/timeline Who Number of people who attend Robotic Showcase or Summer Theater Performance Increase the number of attendees over 2015 by 5%. College Now Staff, QCC Marketing Team Number of students from the community who participate in College Focus Summer Program Number of College Now, College Focus students who take part in other offerings with Continuing Education Increase the number of students who enroll in the summer programs by 5%. Publicize events sponsored by the College Now Program on QCC website, local publications, and community organizations i.e. libraries Prepare and placement test students who attend the summer College Focus Program. 25 students in the community will register for enrichment programs here at the college. Communicate specific Continuing Education offerings via email, high school liaisons, College Now website College Now Staff Action plan/timeline Who College Focus and College Now Bring students on campus for the fall 15 and spring 16 semesters for college orientation Conduct workshops on college readiness at participating high schools offer FYS to students At Home in College advocate at high schools will connect to campus advocate 82 college credit classes will be offered to College Now students for the 2015-2016 year. (Credit Program Directors Liaisons College Advisors AT Home in College Actual outcomes College Now Staff 2. Division strategic objective: Provide accessible and quality programming Department strategic objectives Orient students to the college environment Earn college credit Indicator(s) Expected outcomes Number of students who attended orientations or college workshops (This indicator would be the same for all programs) 80% of all pre-college (College Now, College Focus) students will have knowledge of specific college offices and procedures. 60% of incoming students will be served by AHC advocate Number of students who earn college credit College Now – 90% of students who register for classes will earn college Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). CN Director Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment Department strategic objectives Indicator(s) Expected outcomes credit Build the foundation for students to succeed in college Number of students attending a college developmental course or workshop 90% completion rates for students being engaged in these activities. This will be the outcomes for both College Now and College Focus. Articulate students to QCC Number of students who come to QCC Integrate enrichment into the programs Number of students who participate in Theater Offerings at QCC through College Now College Now- Currently approximately 10% of the students articulate to QCC. Outcomes for 2015-2016 will increase by 5% 150 students from College Now/College Focus will attend a theater production at the college. Action plan/timeline courses are not offered in College Focus) College Now -Offer courses that assist students in College Reading and Writing Regents Preparation classes CN 7, 71, 72, 73 courses Spring 2016 students will be tested for College Proficiency College Focus_ Enroll students in 26 sections of CF ELA and CF Math classes Hold assemblies at each high school for 12th grade College Now students. Who Actual outcomes Program Liaisons High School Liaisons and CN Program Staff The Speech Communications and Theater Arts department works closely with CN students. High School Liaisons will coordinate participation from their cohorts CN Director, Program Liaisons 3. Division strategic objective: Enrich students’ personal lives Department strategic objectives Orient students to the college environment Earn college credit Indicator(s) Expected outcomes Action plan/timeline Who Number of sections offered in FYS for College Now and College Focus students Students will feel empowered and confident in applying to college and complete a personal survey on their experience in FYS Students who take this course will learn coping mechanisms and strategies to adjust their personal lives in order to accommodate change The College Now and College Focus team will reach out to liaisons and instructors to assist with recruitment for the FYS series. Recruit students from across partner high schools that have already been successful in PSYC101. This class will be offered during the fall, 2015 semester College Now and College Focus Personnel Number of students who register for PSYC-125 Psychology of Personal Adjustment Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Instructor and College Now Office Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment Department strategic objectives Build the foundation for students to succeed in college Articulate students to QCC Integrate enrichment into the programs Indicator(s) Number who attend CAT workshops Number of students who attend orientation where members of the QCC counseling office present Number of Myself Third scholarship applicants Expected outcomes Action plan/timeline Who Students will understand through creative means their own potential to succeed Students will articulate to QCC with awareness of counseling support services Contact the CAT team through Central Office to conduct the workshop. This will take place during the spring 2016 semester. Both participants in College Now and College Focus will be invited to attend. Students who are successful applicants for Myself Third will win scholarship awards to CUNY. Identify students who meet the academic and community service requirements. Applications are due in spring 2016 College Now/College Focus Offices College Now Office and High School Liaisons Action plan/timeline Who Actual outcomes Central Office and CAT Team 4. Division strategic objective: Advance students’ academic skills Department strategic objectives Orient students to the college environment Indicator(s) Expected outcomes Number of students who claim their CUNYfirst accounts Students will begin to learn to acclimate themselves to the postsecondary procedures expected on them when entering college Students will gain build upon developmental courses and enroll in college credit courses upon successful completion Earn college credit Number of students who achieve College Proficiency in developmental classes Build the foundation for students to succeed in college Number of instructors who utilize Blackboard Technology Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Students will learn a technology that is used across the nation by both public and private colleges. In addition, the use of blackboard fosters independent learning During both the fall, 2015 and spring 2016 semesters students will receive instructions on claiming their accounts College Now and College Focus staff College Focus instructors and College Now developmental instructors will assist staff in identifying those students who complete their courses and are ready to articulate to college credit courses The College Now Office will arrange for instructors to attend workshops in Blackboard and encourage them to utilize the technology in their courses. Instructors and Office Staff Office of Academic Computing, College Now and College Focus Offices. Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment Department strategic objectives Articulate students to QCC Integrate enrichment into the programs Indicator(s) Expected outcomes Number of students who attend workshops on ASAP, College Discovery, and Learning Center Attendees will have an understanding of the opportunities that are available to them here at QCC Number of instructors who participate in the Common Read Instructors will gain another pedagogy to use with students in the form of Common Read Action plan/timeline Who Coordinate and plan workshops for students to attend at the college to interact with representatives from other CUNY based programs, support services and academy representatives. Coordinate activities with Susan Madera and instructors from across the curriculum to participate and create with department course liaisons strategies and plans to incorporate the current book during the 2015-2016 year. College Personnel, College Now and College Focus Staff. Actual outcomes Susan Madera, instructors and College Now staff. 5. Division strategic objective: Develop students’ professional careers Department strategic objectives Orient students to the college environment Indicator(s) Expected outcomes Action plan/timeline Who Number of sequences created that lead to Careers Students will begin degree programs by enrolling in a sequence of courses in the Architectural, Renewable Energy or Psychology sequences that assist in exploration of these areas Students will attend workshops that will feature Self Directed Student searches of careers and educational requirements of that profession Students who are accepted into the Model City Council will work on an actual issue facing the NYC Council Enroll students in sequences and arrange for them to attend workshops with faculty in that discipline and professionals in the field Instructors, Office Staff and Liaisons Purchase SDS from either Holland or another city vendor; coordinate with liaisons for content, student involvement and transportation. College Now and College Focus Staff. Recruit among the summer College Now/College Focus participants as well as at the onset of the fall semester. College Now and high school liaisons Build the foundation for students to succeed in college Number of workshops presented Integrate enrichment into the programs Number of students who participate in Model City Council Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment PROJECT PRIZE 1. Division strategic objective: Be an educational resource to the community Department strategic objectives Orient students to the college environment Indicator(s) Expected outcomes Action plan/timeline Students enrolled from different neighborhoods in the borough of queens in the vicinity of QCC Increase the # of neighborhoods in Queens represented by 3 over 2015. 90% of participants admitted by mid-year, March 15th. (100% of contractual obligation has to be met by year’s end August 31st.) Parents attending scheduled parent workshops that inform them about the choices and opportunities students have to become college ready Increase the # of parent enrollments into parent workshops by 15 over 2015. Inform parents about parent workshops prior to program start and emphasize how important it is for them to get involved in their children’s education. Who Actual outcomes Project Director, After school coordinator, program aides, and tutors. Introduce the possibilities of enrichment offerings for parents via the PC, CE and WD offerings. 2. Division strategic objective: Provide accessible and quality programming Department strategic objectives Articulate students to QCC Indicator(s) # of students applying and being admitted to QCC Expected outcomes 5 HS Seniors apply to QCC. Action plan/timeline Campus tours/education while moving around the campus Who Actual outcomes Program Aides 3. Division strategic objective: Enrich students’ personal lives Department strategic objectives Integrate enrichment into the programs Indicator(s) Retention of students Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Expected outcomes 60% annual retention of Students Action plan/timeline Enrichment activities are programmed throughout the year, including a dance performance; two service learning projects on nutrition; a Who Project Director and LPP staff Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment Department strategic objectives Indicator(s) Expected outcomes Action plan/timeline Who Actual outcomes Actual outcomes biology workshop; field trips to the movies; visit to the QCC art gallery; end of the year field trip tour of the city; and the weekly recreational field trip during the summer that includes but are not limited to bowling, the movies and amusement parks 4. Division strategic objective: Advance students’ academic skills Department strategic objectives Build the foundation for students to succeed in college Indicator(s) Expected outcomes Action plan/timeline Who Grade improvement in Math, ELA, and science related subjects. 50% of students will increase their Math, ELA and or Science related subjects – year over year. Middle and high schools Students are placed in Math, ELA, science, tutoring and homework help workshops according to grade. Report cards and transcripts are reviewed mid and end of the year Project Director and LPP staff/ instructors 5. Division strategic objective: Develop students’ professional careers Department strategic objectives Orient students to the college environment Indicator(s) Students will choose a major by the time they graduate high school Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Expected outcomes Action plan/timeline Who 50% of students will choose a major by HS graduation. Middle and high school students will be exposed to professional career exploration workshops in STEM, the arts, sports, leadership and community service. High School students attended the scheduled College Tours in the spring: a 3 day college tour, and one to a college in L.I. Director Academic Counselor Case Manager and Social Worker Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment CLIP, CUNY START, HSE, ESL 1. Division strategic objective: Advance students’ academic skills Department strategic objectives Orient students to the college environment Build the foundation for students to succeed in college Indicator(s) CLIP and CUNY Start— Through College Orientation sessions, students are enabled to navigate their way through their academic goals by choosing majors, understanding academic requirements, applying for financial aid, submitting required documents for reactivation, etc. HSE and ESL— Through College Orientation sessions, students are given steps to take to gain admission to the College’s degree programs or apply for CE Workforce Development Programs. CLIP, CUNY Start, HSE, Multiple Repeaters--Performance on exit tests at program completion. Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Expected outcomes Action plan/timeline Who Assess success of orientations in terms of quality and in terms of frequency and number of same. Provide college orientations by internal and external department representatives. Arranged by Administrative staff CLIP – 30% achieve proficiency in reading, 15% in writing CUNY Start—60% achieve proficiency in reading, 55% in writing and 69% in math Multiple Repeaters—30% achieve proficiency in reading or writing HSE—30% achieve proficiency in TASC CUNY Start--Address basic skills in reading, writing and math and college knowledge CLIP—Address second language needs in reading and writing and college knowledge Multiple Repeaters-Address basic skills in reading and writing HSE—Address basic skills in reading, writing and Curriculum developers and teaching staff Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment Department strategic objectives Articulate students to QCC Indicator(s) CLIP, CUNY Start, Multiple Repeaters, HSE--Percentage of students enrolling in or becoming re-admitted to College Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Expected outcomes CLIP and CUNY Start—Over 90% matriculate in college Multiple Repeaters—Over 30% continue with college studies the following semester Action plan/timeline math, transfer these skills to the Humanities areas and address test prep needs. Connect students with Admissions, Financial Aid and or Advisement Offices Who Administrative staff Actual outcomes Pre-College, Continuing Education, and Workforce Development (PC-CE-WD) Division – Year-end Report – Part B – Planning and Assessment PORT OF ENTRY 1. Division strategic objective: Provide accessible and quality programming Department strategic objectives Articulate students to QCC Notes Indicator(s) Number of students admitted to QCC Expected outcomes 2% of the total student population Action plan/timeline Who Annual student data report generated by IT department on the number of students enrolled in QCC Florence Tse Actual outcomes Add tables for additional division strategic objectives and corresponding department strategic objectives, as needed. For each division strategic objective, the department should have one or more strategic objectives intended to support that department in the achievement of the division objective. Each department strategic objective should have at least one indicator (key performance indicator) and one expected outcome, with an action plan and timeline to achieve that outcome. At the mid-year point, the department reports partial or preliminary outcomes. At the end of the year, the department reports actual outcomes. An indicator is the measurement by which the objective will be assessed. The outcome is the product of the work in support of achieving the objective. For example, if the strategic objective for Admissions is “to expand feeder high schools,” the indicator might be “applications received from new feeder high schools,” and the expected outcome might be “at least one application from five new feeder high schools.” Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year).