Counseling Services Our mission is to provide quality service that supports the intellectual, emotional, social, and vocational development of our diverse student population. Counselors offer a wide range of services including teaching students essential skills to maximize their potential and enhance their academic performance. Counselors also collaborate and assist faculty, staff and administrators when working with students of concern. In conducting their professional activities, counselors maintain the highest ethical standards while preserving the confidential nature of the counseling relationship. Core Activities and Performance Core Activity Key PI Indicators Teach ST 100 to all full time incoming freshman A final examination was designed to assess student’s learning in ST 100. The "ST 100 Assessment" was given to all students between the eighth and tenth week of every other fall semester. Yes Meet with students individually to address academic or personal concerns. We assess this service by implementing the "Counselor Satisfaction Survey" every other fall semester. Yes Department-Sponsored Staff Development Activities Activity Type Topic Date Total Education Academy-Freshman First 1/25/2012 25 workshop for CSTEP: “The Proactive Student: Enhancing Your Study Skills for 9/14/2011 STEM and Health Related Careers” 10 Presentation to the Math Dept. 9/21/2011 35 Veterans Day Commemoration and Dedication 11/10/2011 100 Transfer workshop for RIMS students 1/24/2012 10 4th annual Veterans Liaison Conference 2/10/2012 50 Removing the time management obstacle from your ambitions target tree For 3/21/2012 the Minority Student Mentoring Program (Math) 25 Transfer workshop for RIMS students 4/9/2012 15 Coping with psychological stress resulting from traveling abroad for students preparing to travel to Salzburg 4/19/2012 17 Mental Health Awareness Day 5/2/2012 98 Nursing Department Stress workshop 5/2/2012 20 Cousenling Center Open House 5/5/2012 100 NAMI Walk 5/5/2012 9 Managing Math Anxiety for the Minority Student Mentoring 5/9/2012 32 Time Management workshop for students in BI-115 2/2/2014 18 Represent Counseling Center at Club Fair 3/31/2011 8 QSVA Meeting with President Call 7/13/2011 5 Presentation to ASAP students: Counseling Center Services at QCC 8/22/2011 16 both gave presentations Department-Sponsored Staff Development Activities Activity Type Topic Date Total ePortfolio Guidelines presentation to faculty for Making Transfer Connections Grant- 8/22/2011 15 Presentation to Liberal Arts Academy Students: Counseling Center Services at 8/24/2011 QCC 26 Presentation to the Office for Students with Disabilities about Counseling Services 9/28/2011 10 Presentation to CLIP Students about Counseling Center Services 9/28/2011 15 Clip Presentation 10/3/2011 100 CLIP Presentation 10/3/2011 100 Presentation to Business Department Faculty: Counseling and how to make referrals 10/19/2011 15 Presentation to Art & Design, Music, Speech Dept. - Counseling Center Referral Process 12/7/2011 6 Education Academy- Freshmen First 1/25/2012 25 Liberal Arts- Freshman First 1/25/2012 100 Liberal Arts Academy-Freshman First 1/25/2012 100 workshop for CUNY Start: “Bullying and College Expectations” 2/10/2012 10 workshop for CSTEP. “Resources at QCC that can help you become a better student/About Counseling and its Resources” 2/22/2012 10 Presentation to CLIP students: Counseling Services at QCC 3/5/2012 20 CUNY Wellness Festival 3/7/2012 20 workshops for ASAP program: “Fostering Healthy Relationships” 3/14/2012 10 Article on Mental Health Awareness-QCC Communique 5/1/2012 12 Stress and Reduction Workshop for Pre-Clinical and Clinical students 5/2/2012 15 QCC Welcome Day - to parents about Counseling Services 6/18/2012 400 Women’s Group: 9/1/2011 10 Counseling Website Coordinator: 9/1/2011 0 Weekly Women's 9/7/2011 11 Stress Management and Test Anxiety 11/30/2011 12 Weekly Women's Group 2/1/2012 10 Women’s Group: 2/1/2012 11 Weekly Photo-Journaling Group 2/1/2012 4 Men's Group 2/3/2012 7 organized Professional Achievements and Activities of Individual Staff Achievement Type Other First Name Last Name Achievement Semester Jannette Urciuoli Presented, at the 8th annual CUE conference, on Enhancing the First Year Experience via the Use of EPortfolio within Student Affairs, College of Staten Island Spring 2012 Conference Presentation, other Professional Achievements and Activities of Individual Staff Achievement Type Other First Name Last Name Achievement Semester Jannette Urciuoli Presented, The Making Connections Symposium: What's new around ePortfolio on advisement on your campus, at La Guardia Community College Spring 2012 Dorith Brodbar Attended, Stress Management Workshop Fall 2011 Dorith Brodbar Attended, eLearning Institute lecture Spring 2012 on ADA Compliance Dorith Brodbar Attended, eLearning Institute lecture Spring 2012 on Assignments Dorith Brodbar Attended, ePortfolio Training Dorith Brodbar Attended, Reflection & Assessment Spring 2012 Strategies Workshop (CETL & Service Learning) Cynthia Casanova Early Alert Training Fall 2011 Cynthia Casanova CUNY Tobacco Dependence Brief Intervention Training- Part 2 Spring 2012 Cynthia Casanova Eportfolio training Spring 2012 Cynthia Casanova Trauma, Grief, & Loss 2 day Training Spring 2012 Seminar 05/03/2012, 05/04/2012 Cynthia Casnova Attended,MicroLectures/Camtasia Spring 2012 Carrie Diamond Webinar-focus 2 professional development Spring 2012 Carrie Diamond Attended,Blackboard Workshop Spring 2012 Carrie Diamond Attended,Tobacco dependence Fall 2011 Carrie Diamond Attended,Major Street gang Fall 2011 Wilma FletcherAnthony Attended American College Personnel Spring 2012 Association (ACPA) Presidential Symposium at Kingsborough Community College Wilma FletcherAnthony Attended Faculty Development Forum Spring 2012 on Autism sponsored by QCC Affirmative Action / Compliance Diversity Office Wilma FletcherAnthony Attended Introduction to Tobacco Dependence Brief Intervention Training presented by Cicatelli Associates, Sponsored by CUNY Office of Student Affairs Wilma FletcherAnthony Attended Behavioral Health College Summer 2011 Partnership (BHCP) forum at the Zucker Hillside Hospital, North Shore LIJ Linda Ostrowe CUNY Start-PreCollege Immersion-Meeting Conference, workshop, training attended Spring 2012 Fall 2011 Fall 2011 Professional Achievements and Activities of Individual Staff Achievement Type Other First Name Last Name Achievement Semester Linda Ostrowe Attended,Early alert training Fall 2011 Linda Ostrowe Attended,Content Management Systems Training (ACC) Spring 2012 Linda Ostrowe Attended,Stress Management Health Fall 2011 Lecture Workshop Linda Ostrowe Attended,ASAP Meeting Fall 2011 Linda Ostrowe Attended,Major Street Gangs Workshop Fall 2011 Linda Ostrowe Attended,E-Learning- ACC Workshop Fall 2011 Linda Ostrowe Webinar- Bullying and Stalking on the Spring 2012 College Campus:Shedding Light on Complicated Issues Linda Ostrowe Webinar-Addressing Domestic Violence on the College Campus-All OneHealth Spring 2012 Linda Ostrowe Webinar-Eating Disorders Amongst College Students Spring 2012 Linda Ostrowe Webinar-QPR Suicide Risk Assessment & Management Spring 2012 Linda Ostrowe Webinar-Eating Disorders Amongst College Students Spring 2012 Amy Pepper Webinar on Focus 2 Spring 2012 Jannette Urciuoli Attended, a Campus Conversation: High Impact Practices and Student Learning Spring 2012 Jannette Urciuoli Attended, Learning and Professional Development with ePortfolios: Documenting a Lifetime of Learning and Achievement, Stony Brook University Spring 2012 Jannette Urciuoli Attended, The Making Connections Symposium on the First Year Experience at LaGuardia Community College Spring 2012 Jannette Urciuoli Attended, Making Transfer Fall 2011 Connections Program: ePortfolio and Student Success across CUNY at LaGuardia Community College Jannette Urciuoli Attended, Tobacco Dependence Brief Fall 2011 Intervention training Jannette Urciuoli The Intervention for Tobacco Use part 2 Fall 2011 Jannette Urciuoli eLearning Institute workshop: Assessments, Grade Center, and Softchalk Spring 2012 Jannette Urciuoli eLearning Institute workshop: eLearning Readiness and Pedagogy of Announcements Spring 2012 Jannette Urciuoli Attended, eLearning Institute workshop: Blackboard Basics Spring 2012 Jannette Urciuoli Attended, Introduction to Blackboard Spring 2012 9.1 Workshop Professional Achievements and Activities of Individual Staff Achievement Type Other First Name Last Name Achievement Semester Jannette Urciuoli Blackboard 9.1 for Experienced Users Spring 2012 Jannette Urciuoli Conference of the College Fall 2011 Jannette Urciuoli Hate Crime seminar Fall 2011 Jannette Urciuoli Encompassed the use of ePortfolios via Reflective Assignments into the ST 100 curriculum for 40 sections, spring 2012 Spring 2012 Jannette Urciuoli Member, PNET Committee, as part of Spring 2012 counseling center to prepare for new format of teaching ST 100 in the Fall 2012 Linda Ostrowe Student & Faculty Satisfaction Surveys Summer 2011 Dorith Brodbar Titanium System Administrator for the Counseling Center Spring 2012 Wilma Fletcher Member Technology Fee Committee- Spring 2012 Spring 2010 to Present Dorith Brodbar PNET Development Committee: ST100 PNET Development Spring 2012 Dorith Brodbar Counseling Center representative at Academic and Student Affairs administrative meeting implementation of ePortfolio/reflection activities in ST 100 Spring 2012 Dorith Brodbar QCC Representative for The CUNY Sexual Assault implementation team Spring 2012 Dorith Brodbar Presented, on Deaf Culture and Spring 2012 sensitivity in delivering psychological services as an invited guest lecturer at St. John’s University Clinical Doctoral Program, Cultural Diversity in the Psychological Services course. Dorith Brodbar Presenter, to the Social Sciences Dept. about Counseling Services Fall 2011 Gina Capozzoli Chair, Committee on Course and Standing: -Fall 2010-present Fall 2011 Curriculum or laboratory development, workshop conducted Materials Development Other please describe below Service as a reviewer/editor/ consultant Service to department, College, University, community, and/or professional society Professional Achievements and Activities of Individual Staff Achievement Type Other First Name Last Name Achievement Semester Gina Capozzoli QCC Representative: John D. Calandra Italian American Institute: Fall 2010-present Fall 2011 Gina Capozzoli Lead Member & Coordinator for Italian Heritage Month Committee-Fall 2011-events scheduled for October 18, 24, 26. Fall 2011 Gina Capozzoli Liason to CUNYstart Spring 2011 Gina Capozzoli Liasion to ASAP Fall 2011 Cynthia Casanova Academic Advisement and Regristration of Freshman Summer 2011 Cynthia Casanova GED-24 Credit Consultant Spring 2012 Cynthia Casanova Welcome Back Club Fair: Representation of Counseling Department Spring 2012 Cynthia Casanova PNET Development Committee: ST 100 PNET development Spring 2012 Cynthia Casanova Student Club Fair Representation for Counseling Department Summer 2011 Cynthia Casanova Presented,Provided a Tutor Training for Basic Skills, Writing Center & Learning Center tutors Spring 2012 Cynthia Casanova Wellness Fair Representation for Counseling Department Spring 2012 Christopher Dougherty Supported students who first learned Spring 2011 that their Professor passed away Wilma FletcherAnthony Member of Academic Senate- Fall 2008-present Spring 2012 Wilma FletcherAnthony Member Workplace Violence Committee- Fall 2010-present Spring 2012 Wilma FletcherAnthony Member Workplace Violence Committee Spring 2012 Wilma FletcherAnthony Counseling representative on QCC Behavior Intervention Team (BIT)Fall 2010-present Spring 2012 Wilma FletcherAnthony Member Committee on Academic Freedom-Spring 2010 to present Spring 2012 Wilma FletcherAnthony Member College Advisory Planning Committee- Spring 2010-present Spring 2012 Wilma FletcherAnthony Participated in National League for Nursing Accreditation Commission Visit Spring 2012 Linda Ostrowe Veterans Advisory Committee 2009 -present Spring 2012 Linda Ostrowe Search Committee-Veterans Advisor Spring 2012 Linda Ostrowe Committee for Italian Heritage Month Fall 2011 Linda Ostrowe Committee for Italian Heritage Month Fall 2011 Linda Ostrowe Presented,Represent CC at Club Fair Fall 2011 Linda Ostrowe Search Committee-Veterans Advisor Spring 2012 Professional Achievements and Activities of Individual Staff Achievement Type Other First Name Last Name Achievement Semester Linda Ostrowe Committee for Mental Health Awareness Month Spring 2012 Steven Saltzman Presented, Jungian Presentation to Cousenlors Spring 2012 Jannette Urciuoli Presented, on Students of Concern to Fall 2011 25 English professors Jannette Urciuoli Member, Admissions Committee, Fall Spring 2012 2011–present Jannette Urciuoli Co-Chair, CUNY Council of Directors Spring 2012 of Counseling, Spring 2011 – Present Jannette Urciuoli Member, Institutional Review Board, Summer 2011 - Fall 2011 Fall 2011 Jannette Urciuoli Member, Academic Senate, Present Spring 2012 Gina Capozzoli Counseling Website Coordinator: Summer 2011-Fall 2011 Summer 2011 Linda Ostrowe Web Coordinator-Counseling Center website Spring 2012 Linda Ostrowe Web Coordinator-Veterans' Services website 2009-present Spring 2012 Jannette Urciuoli Submitted, "Study Skills Analysis: A Spring 2012 Pilot Study Linking a Success and Psychology Course”, to the Community College Journal of Research and Practice (manuscript ID is UCJC-2012-0012), Summer 2012 Web Site Development Works submitted/accepted/in press or in progress; works reprinted/republished Changes in Department within Last Year Change Type Change Reason Semester Hired 2 adjuncts To replace the 2 adjuncts who left us last year Fall 2011 Hired a new HEO Replace a counselor who retired last year Fall 2011 Hired new substitute HEO Former substitute HEO was hired on a Fall 2011 full time line last year so needed to hire a new substitute HEO Personnel Hired former substitute HEO Counselor into a Needed to hire more counselors to Fall 2011 tenure line replace counselors who retired last year Assessment and Evaluation KPI Target Outcome Actual Outcome Action Plan Status ST 100 Assessment Outcome will show that 75% of the ST students will answer the the ST assessment with satisfactory or excellent results 83% of the students answered satisfactory or excellent on the ST assessment Next semester this assessment will be provided online Continuing Counseling Survey Outcome will show 80% positive interaction with a counselor The plan was to submit this We will distribute the Continuing survey every other year so it was survey in the fall of 2012. not distributed this past year Assessment Plan Core Activity KPI Target Outcome Plan Teaching ST 100 ST 100 Final 80% of our ST students should Have instructors aware of the provide excellent or satisfactory questions asked on the final responses to the ST 100 Final Exam. so that instructors will focus on teaching the students the topics during class time. Counseling Services Counseling Satisfaction Survey 80% positive comments on the interaction between student and counselor. Distribute surveys to students during a five week period every other fall semester. Counselors will be aware of this. Also we have the satisfaction survey on our Counseling Website for students to fill out on their own time. Assisting the College Community Online Counseling Satisfaction Survey 80% positive comments on the interaction between counselor and either faculty, staff or administrator when discussing specific students' of concern. Have an online survey on the counseling website for college community to fill out. Faculty and staff will be notified every semester by Vice President Hartigan to fill out the survey if they used the counseling service.