Counseling Services
Counseling Services
The mission of Queensborough Community College’s Counseling Center is to provide
quality services that support the intellectual, emotional, social, and vocational development
of the diverse student population enrolled at the college. Counselors offer a wide range of
services including teaching students the essential skills to maximize their potential and
enhance their academic performance. To achieve these goals counselors are active
members of the college community who interact and collaborate with college
administrators, faculty, college communities and all support services. In conducting their
professional activities counselors maintain the highest ethical standards while preserving
the confidential nature of the counseling relationship.
Core Activities and Performance
Core Activity
Key PI
Indicators
Teach ST 100 to all full time incoming
freshmen
A final examination was designed to assess student’s learning in
ST 100. The "ST 100 Final" is given to all students between the
eighth and tenth week of every other fall semester.
Yes
Meet with students individually to address
academic or personal concerns.
We assess this service by implementing the "Counselor
Satisfaction Survey" every other fall semester.
Yes
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
both
Presentation to the QSVA by American Corporation Partners- Career Mentoring 3/2/2011
/Networking for Veterans
8
Study Abroad Opportunities for Veterans-QSVA Event
3/9/2011
9
Presentation by Kaplan University- QSVA event
4/6/2011
5
QSVA Meetings
5/4/2011
12
Presentation to Music Faculty regarding Counseling Services
10/6/2010
7
gave presentations
The West Indian Immigrant student-client. Presented at the American College 10/14/2010
Counseling Association (ACCA) Fifth National Conference in St. Louis, Missouri.
55
Presentation to Nursing Faculty regarding Counseling Services
10/27/2010
15
Conducted Test Anxiety Workshop for ASAP class
10/28/2010
20
Test Taking Skills & Test Anxiety (ASAP)
11/2/2010
30
Stress Management (Trinbago Club)
3/2/2011
15
Fostering Healthy Relationships (ASAP)
3/8/2011
29
Presentation to CLIP students regarding Counseling Services
3/18/2011
50
Test Taking Anxiety
3/28/2011
30
Test Anxiety (ASAP)
3/29/2011
30
Presentation to CLIP students about Counseling Services
4/5/2011
50
New Student Veteran Orientations-Individual
4/13/2011
21
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Supported students who first learned that their Professor passed away
4/28/2011
12
Health Lecture Series “Anger Management"
5/4/2011
41
New Student Veteran Orientations-Group
5/10/2011
9
Health Lectures Series “Stress Management"
5/11/2011
83
Roundtable Discussion on Relationships (Haitian Club)
5/20/2011
15
Facilitated Counseling Workshop, Introduction to Yoga:
11/17/2011
2
Weekly Women’s Group
9/1/2010
10
Peer Mentors
9/2/2010
11
Weekly Women’s Group
2/2/2011
7
Men's Roundtable
2/2/2011
5
Yoga Club
2/3/2011
8
Peer Mentors
2/3/2011
4
organized
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Jannette
Urciuoli
Urciuoli, J (2011). Community
Spring 2010
Violence and Post traumatic Stress
Symptoms (PTSS). VDM Publishers,
Germany. ISBN # 978-3-639-34030-3
Jannette
Urciuoli
"Study Skills Strategies: The third
Spring 2010
pillar for community college
students?" Journey through General
Education: 7th Annual CUNY General
Education Conference, York College
Carrie
Diamond
Treating Chronic Worry and Anxiety Fall 2010
using an Integrative Emotional
Regulation Approach- Ellis Institute,
NYC
Carrie
Diamond
Webinar on Campus Suicide
Prevention
Spring 2011
Carrie
Diamond
QCC Presentation on Bullying
Spring 2011
Wilma
FletcherAnthony
Attended UFS Conference on Higher
Education in the Prisons, CUNY
Graduate Center.
Spring 2011
Wilma
FletcherAnthony
Attended American College
Counseling Association (ACCA) Fifth
National Conference, St. Louis,
Missouri.
Fall 2010
Linda
Savino
"Transfer of Military Credits to Higher Spring 2011
Education"- CUNY Central
Presentation
Book, Authored
Conference Presentation,
other
Conference, workshop,
training attended
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Linda
Savino
Physician Assistant Information
Workshop provided by CSTEP.
Spring 2011
Gina
Capozzoli
Wellness Fair "Depression Screening" Spring 2011
Gina
Capozzoli
Chair, Committee on Course and
Standing
Spring 2011
Gina
Capozzoli
QCC Representative: John D.
Calandra Italian American Institute
Spring 2011
Gina
Capozzoli
Member of the IBM/Latino Early
Warning Grant.
Spring 2011
Gina
Capozzoli
Consultant to the Making Transfer
Connections/e-Portfolio Grant
Spring 2011
Carrie
Diamond
Wellness Fair "Depression Screening" Spring 2011
Wilma
FletcherAnthony
Member Workplace Violence
Committee
Fall 2010
Wilma
FletcherAnthony
Member of QCC Institutional Review
Board
Spring 2011
Wilma
FletcherAnthony
Member of the Academic Senate,
third year
Spring 2011
Wilma
FletcherAnthony
Wellness fair "Depression Screening" Spring 2011
Wilma
FletcherAnthony
Counseling representative on QCC
Behavior Intervention Team (BIT)
Wilma
FletcherAnthony
Member Faculty Executive Committee Spring 2010
Wilma
FletcherAnthony
Member Committee on Academic
Freedom
Spring 2010
Wilma
FletcherAnthony
Member College Advisory Planning
Committee
Spring 2010
Wilma
FletcherAnthony
Member Technology fee Committee
Spring 2010
Wilma
FletcherAnthony
Worked with Dr. Raji Subramaniam in Fall 2010
BI-115 to provide support to students
who experience difficulty with time
management and personal issues.
Wilma
FletcherAnthony
Counselor for NIH-QCC Bridges to the Spring 2011
Future Program/RIMS
Linda
Savino
"Early Academic Advisement" for
Veterans
Service to department,
College, University,
community, and/or
professional society
Fall 2010
Spring 2011
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Linda
Savino
Assisted in the development of QCC Spring 2011
being honored as a Military Friendly
School, with exposure both online
and through the annual publication of
“G.I. Jobs 2011 Military Friendly
Schools”.
Linda
Savino
Search committee for an Enrollment Spring 2011
Specialist/Veteran Affairs Certification
Official.
Linda
Savino
Search committee for a full-time
Veterans’ Advisor.
Linda
Savino
Committee on “Pathways to Success” Spring 2011
e-portfolio grant.
Linda
Savino
Wellness Fair "Depression Screening" Spring 2011
Michael
Unger
Panelist, Wellness Event
Michael
Unger
Wellness Fair "Depression Screening" Spring 2011
Jannette
Urciuoli
Wellness Fair "Depression Screening" Spring 2011
Jannette
Urciuoli
Member of the Academic Senate,
third year
Spring 2010
Jannette
Urciuoli
Co- Chair of the Council of Directors
of Counseling
Spring 2010
Spring 2011
Fall 2010
Changes in Department within Last Year
Change Type
Change
Reason
Semester
adjunct left mid semester
personal reasons
Fall 2010
another adjunct left at the end of the fall
semester
did not adjust well to job requirements Fall 2010
Administrative Assistant (CUNY office
assistant) left in the beginning of the spring
semester.
She was placed into another office.
Spring 2011
Two full time Faculty Counselors retired last
year.
Took retirement incentive
Fall 2010
A HEA counselor was not reappointed
unsatisfactory evaluation
Spring 2011
Counselor on a substitute line needs to be
replaced
A counselor can not be on a substitute
line for more than one year.
Spring 2011
Personnel
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Final Exam for ST
100
To show that 70% of the
We did not distribute the survey
students answered at three this past year.
of the 12 questions
correctly.
Action Plan
Status
We will distribute the
Survey in the fall 2011.
Continuing
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Counseling Survey
Outcome will show 80%
positive interaction with a
Counselor.
We did not distribute the survey
this past year.
We will distribute the
Survey in the fall 2011.
Continuing
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Teaching ST 100
ST 100 Final
80% accuracy in scoring three of the Have instructors aware of
12 questions from the Final.
questions asked on the Final
so that instructors will focus
on teaching the students the
topics in different ways
throughout the 10 week
course.
Counseling Services
Counseling Survey
80% positive comments on the
interaction between student and
counselor.
Distribute surveys to
students for a five week
period every other fall
semester - Counselors will be
aware of this.