Student Affairs – Year-end Report – Part B – Planning and Assessment CENTER FOR INTERNATIONAL AFFAIRS, IMMIGRATION & STUDY ABROAD Mission: The Center for International Affairs, Immigration & Study Abroad (the Center) assists international F-1 visa students in setting academic goals while maintaining their legal status during their studies at Queensborough Community College (QCC). The Center also provides these students with professional development for life after F-1, and opportunities for intercultural exchange in classrooms and communities. Secondly, the Center promotes CUNY study abroad programs and scholarship opportunities, provides advisement and application assistance, and conducts comprehensive pre-departure workshops. Lastly, the Center hosts CUNY Citizenship Now! events on campus to assist students and community members with immigration issues. College strategic objectives: Division strategic objectives: 1. (C3) Offer innovative college readiness programs 2. (C5) Use technology to support instruction & student support services & to promote institution & constituencies 1. I. Professional readiness of students 2. II. Better utilization of existing resources Note: Relevant college-wide strategic objectives should be selected from the college’s strategic plan. Each division strategic objective should align with a college-wide strategic objective. 2014-15 Completion report (outcomes for this past academic year, based on last year’s year-end report, section F) Key performance indicators Target outcomes Actual outcomes Fall 2014 22/23 pass rate (96%) Spring 2015 33/34 pass rate (97%) Mandatory F1 New Student Fall & Spring Orientations and Special International ST-100 sections Mandatory Academic Advisement Increase the completion of international ST-100 classes Increase the rate of F1 students who have achieved a GPA of 2.50 and better, and complete their programs before transferring Students with 2.5 GPA or better 116/160 (73%) January graduates 21 May graduates (not final) 11 August graduates (not available yet) Mandatory Academic Advisement with a hold release after last withdrawal date F-1 Immigration Law compliance Reduced the number of unauthorized withdrawals made directly by the student in CUNY first to 0 Study Abroad To increase the number of QCC students participating in CUNY study abroad programs Winter 2015 session study abroad participants 2 Spring 2015 Salzburg participants 15 (46 applications received) Summer 2015 study abroad participants 3 Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year). Recommended action plans* To continue new student orientations to stress the importance of ST-100, and continue outreach in response to respond starfish and professor alerts to assist students in completing this course To continue tracking the academic progress of all F-1 students with mandatory advisement to assist students in improving their GPA and complete their programs before transferring; continue outreach in response to starfish and professor alerts to make departmental referrals to help students complete their courses successfully To continue having students sign and acknowledge their immigration responsibilities at orientation and in academic advisement; conduct more workshops to further educate F-1 students about these responsibilities, and options for life after F-1 Continue organizing study abroad fairs, identify scholarship opportunities for community college students, conduct scholarship writing workshops, and promote all these opportunities via website, emails, digital signage, and social media venues Student Affairs – Year-end Report – Part B – Planning and Assessment The number of study abroad inquiries received and departmental approval requests for courses abroad *Column contents should be used to indicate which strategic objectives below address the follow-up necessary. 2015-16 Department strategic plan (arranged by each division strategic objective that the department supports) Division strategic objectives: 1. Professional readiness of students Department strategic objectives Improve professional readiness of students in Salzburg Study Abroad Program Indicator(s) Use Speech 211 rubric in predeparture sessions to improve students’ public speaking abilities Expected outcomes Each Student will score better in Session 3 after public speaking workshop in Session 2 Action plan/timeline Speech professor will grade each student’s oral presentation in Session 2 prior to public speaking workshop and again in Session 3 after the public speaking workshop in spring semester Who Speech professor will grade 15 selected Salzburg students Actual outcomes Who ISA advisors will place holds on all F1 students Manager will give and grade exit exam for all new student orientation attendees Actual outcomes 2. Better utilization of existing resources Department strategic objectives Utilize Registrar’s negative service indicator to reduce unauthorized withdrawals for F1 students Improve F1 students’ awareness of their academic and F1 requirements through a mandatory new F1 student orientation Notes Indicator(s) ISA negative service indicator placed until the end of withdrawal period Give F1 student new orientation pre & post exit exam consisting of 10 questions Expected outcomes For F1 students to not have any unauthorized withdrawals Action plan/timeline Advisor will place ISA hold after Fall and Spring registrations have been made until the end of the withdrawal periods Students should be able to New student orientation exit exam will be given at answer more questions correctly the beginning and end of the new student after the new student orientations for Fall & Spring semesters to see if the orientations to show better students are grasping the orientation information to understanding of materials answer the exam questions correctly. presented Add tables for additional division strategic objectives and corresponding department strategic objectives, as needed. For each division strategic objective, the department should have one or more strategic objectives intended to support that department in the achievement of the division objective. Each department strategic objective should have at least one indicator (key performance indicator) and one expected outcome, with an action plan and timeline to achieve that outcome. At the mid-year point, the department reports partial or preliminary outcomes. At the end of the year, the department reports actual outcomes. An indicator is the measurement by which the objective will be assessed. The outcome is the product of the work in support of achieving the objective. For example, if the strategic objective for Admissions is “to expand feeder high schools,” the indicator might be “applications received from new feeder high schools,” and the expected outcome might be “at least one application from five new feeder high schools.” Note: Mid-year status report due end of January. Completion report due early July (specific deadlines may vary by year).