Queensborough Community College
Non-teaching Department
July 2013
DEPARTMENT: Center for International Affairs, Immigration and Study
Abroad 2012-2013 ACADEMIC YEAR
MISSION
INSTRUCTIONS:
Your mission statement should be no more than 80 words in length.
The Center for International Affairs, Immigration & Study Abroad (the Center) primarily assists
international F-1 visa students in setting academic goals, while maintaining their legal status
during their studies at Queensborough Community College (QCC), and provides professional
development for life after F-1. Additionally, the Center assists students and community
members with immigration issues, educates them of their rights as immigrants, and informs of
their available benefits. The Center hosts CUNY Citizenship Now! events on campus.
Moreover, the Center promotes study abroad and scholarship opportunities for study abroad,
provides application assistance and advisement, and conducts pre-travel seminars for its
students.
A. DEPARTMENT CORE ACTIVITIES AND PERFORMANCE
Core Activities
Key Performance Indicators
Indicators to Be
Assessed
Briefly list the major
activities conducted or
performed to support the
mission of the
department.
Briefly list the corresponding Key Performance
Indicators (KPIs) that measure the effectiveness of
the department’s activity. Key performance
indicators are not outcomes—for example, a KPI
might be “volume of service,” whereas an outcome
might be “increase volume of service by 5 percent”).
An immigration law requirement list is given to students to acknowledge and sign. All requirements are talked about in depth. Various student service departments are invited to introduce themselves and speak about their services. Yes or no. Indicators
to be assessed should
come from the
previous year’s
report, part F,
column 4.
Yes. A student questionnaire is filled out at the end to determine if they learned something they didn’t know beforehand and which information was most helpful to them. Yes. New Student Orientation Workshop (2 days ‐ one in Fall & the other in Spring semester ) Academic Advisement The majority of new students were able to complete their classes successfully due to proper advisement. The Center tracked the academic progress of each student over the semester, and notified them if they received early alerts submitted by their professors to Queensborough Community College
Academic Achievement Study Abroad Task Force (SATF) Special Orientation Sections (ST‐100) Study Abroad Advisement Non-teaching Department
rectify any problems they were having in their courses so they can pass their courses. Approximately 83% of the F‐1 students have achieved a GPA of 2.5 and above which increased from 75% last year. July 2013
Yes, with an analysis of number of RCL authorized and GPA ending for Spring 2013. No. The SATF promotes the Salzburg Global Seminar Scholarship program during spring recess, and winter and summer session study abroad programs available at CUNY schools to its students. The SATF sets application requirements, reviews applications and selects students for Salzburg participation. The SATF also hosts community events promoting global citizenship. The Center tracked all new F1 students to make sure Yes. they attended and completed their ST‐100 classes with a “P” passing grade each semester. The Center promotes and advises students to which No. countries or programs to participate in according to their academic and professional goals. The Center promoted and established first QCC faculty‐led study abroad program in Nevers, France and acts as liaison between student and host institution. B. DEPARTMENT-SPONSORED ACTIVITIES, 2012-2013
INSTRUCTIONS:
For each activity, please indicate
1. the type and topic of activity and name of organizer/presenter if applicable
2. whether department members organized the activities or gave presentations
or both
3. the date (select from the calendar drop-down; if you do not know the exact
date, use the first day of the month when it occurred)
4. the number attending the event
Queensborough Community College
Non-teaching Department
Type of Activity and Topic
July 2013
Organized, Presented,
or Both
Both
Bo
Both
Both
9/12/2012
Number
Attending
26
9/19/2013
10/03/2012
44
8
CUNY CN! DACA Event
Organized
10/10/2012
36
Transfer Information for F1 Students –
Session1
Transfer Information for F1 Students –
Session 2
Nursing Information Workshop for F1
Students
Conversation with Mr. Kleeman at
Kupferberg Holocaust Center about
Dachau & Salzburg Global Seminar
CUNY CN! Citizenship Application
Assistance Event
A Traditional Thanksgiving Celebration
Transfer Information for F1 Students –
Session 3
Bake Sale to Benefit QCC Hurricane
Sandy Relief Fund
New F1 Visa Student Orientation – Spring
2013 - Lampeto Efthymiou
Salzburg 2013 Orientation Luncheon
Lunar Year Celebration
Lecture with Dr. Farid Hafez
Summer Session 2013 Study Abroad Fair
Salzburg 2013 Briefing
Salzburg 2013 Mixer
Salzburg 2013 De-Briefing
Bake Sale for Walk To Aspire
Tupperware Fundraiser for Walk to Aspire
Life after F1 Workshop – Michael
Goldstein, Esq.
F1 Professional Development Workshop
Nevers, France Pre-Departure Orientation –
Session 1
Nevers, France Pre-Departure Orientation –
Session 2
F1 Academic Awards Ceremony
Organized
10/24/2013
23
Organized
11/07/2013
18
Both
11//14/2013 3
Organized
11/15/2013
15
Organized
11/19/2012
15
Organized
Organized
11/21/2012
12/05/2013
18
25
Both
12/12/2013
N/A
Both
Bo
Both
Organized
Organized
Organized
Both
Both
Organized
Both
Both
Organized
02/06/2013
22
02/08/2013
02/20/2013
02/21/2013
02/27/2013
03/01/2013
03/15/2013
04/12/2013
04/17/2013
04/23/2013
04/24/2013
21
34
45
42
20
33
24
N/A
N/A
33
Organized
Organized
05/01/2013
05/15/2013
26
11
Both
05/15/2013
11
Both
05/24/2013
22
New F1 Visa Student Orientation – Fall
2012 - Lampeto Efthymiou
Winter Session 2013 Study Abroad Fair
Reggio, Italy Study Abroad at John Jay
College
Date
Queensborough Community College
Non-teaching Department
July 2013
C. INDIVIDUAL ACTIVITIES/ACHIEVEMENTS OF DEPARTMENT’S
ADMINISTRATIVE STAFF, 2012-2013
INSTRUCTIONS:
For each administrative staff member with achievements to report:
1.
2.
3.
4.
enter name
select the type of achievement from the menu
enter the citation as it would appear in a publication or formal report
indicate the semester when the achievement was completed
Name
Lampeto Efthymiou
Lampeto Efthymiou
Lampeto Efthymiou
Lampeto Efthymiou
Achievement type (from
menu)
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Jeffrey Ballerini
Service to department,
College, University,
community, and/or
professional society
Citation
Semester
Attended conference for NAFSA
REGION X and attended preconference workshop
Fall 2012
Attended training and
participated in 2013
CUNY/Daily News Citizenship
Now! Call-In Event to assist
community with immigration
issues.
Attended conference for 2013
NASPA Region II
Spring
2013
Attended Study Abroad
Advisory Committee meetings
for Salzburg Global Seminar
program.
Attended International
Education meetings and
workshops to enhance study
abroad program.
Attended COISA meetings to
keep abreast of immigration
policies affecting our F1 visa
students
Established first QCC FacultyLed Study Abroad Program in
Nevers, France for Summer
session 2013.
Attended training and
participated in 2013
CUNY/Daily News Citizenship
Now! Call-In Event to assist
Fall 2012
and Spring
2013
Spring
2013
Fall 2012
and Spring
2013
Fall 2012
and Spring
2013
Spring
2013
Spring
2013
Queensborough Community College
Jeffrey Ballerini
Service to department,
College, University,
community, and/or
professional society
Jeffrey Ballerini
Web Site Development
Non-teaching Department
community with immigration
issues.
Attended NAFSA Region X
Downstate New York/New
Jersey Student Advising
workshop
Study Abroad Page
July 2013
Spring
2013
Spring
2013
MENU
Book - authored
Book – edited
Newspaper/Magazine Article
Journal Article, other
Journal Article, peer-reviewed
Book, Chapter
Conference Presentation, other
Conference Presentation - published as proceedings
Book, introduction, preface, etc.
Lecture (Invited)
Art Exhibit Curated
Art Exhibited (juried show)
Service to department, College, University,
community, and/or professional society
Web Site Development
Other (scholarly or creative achievements
comparable to previous categories)
Direction/Choreography/Dramaturgy/Design (dance, theater,
film)
Performance (music, dance, theater)
Music Composition Published/Performed
Play Produced/Performed
Review/Commentary (including Blogging)
Awards
Patent
Materials Development
Grants awarded (title, awarding agency, amount and period
of award)
Curriculum or laboratory development, workshop conducted
Works submitted/accepted/in press or in progress; works
reprinted/republished
Service as a reviewer/editor/consultant
Conference, workshop, training attended
Other (please explain)
Queensborough Community College
Non-teaching Department
July 2013
D. DEPARTMENT CHANGES, 2012-2013
INSTRUCTIONS:
Choose the type of change from the menu below and fill in the other columns.
Type (from menu)
Personnel or
organizational change
Personnel or
organizational change
Personnel or
organizational change
Personnel or
organizational change
Service, program, or
project change
Description of
Change
New hire:
Full-time subHEA
New hire:
Full-time HEA
Reason for
Change
To replace
Director
Date/Semester
Evaluation of
Change*
Fall 2012
Spring 2013
New hire: part- To replace
time aHEO
Academic
Advisor
New hire:
Full-time aHeo
Fall 2012
Single Stop
Legal Services
in location
Fall 2012
Spring 2013
*Please note that, if change has been too recent to evaluate, you may indicate NA.
MENU
Type of change
Personnel or organizational change
Service, program, or project change
Facilities/space
Equipment
Other
Description
New personnel, retirees, resignations, organizational changes, addition of
departmental responsibilities, CCAS (13.3b), reclassification, merit increase,
etc.
Changes to the number, volume, or type of services, programs, or projects
Renovations or development of new facilities (i.e., computer laboratories or
relocation)
Acquisition of new or disposition of old equipment
Other changes affecting the department not included above and including
interactions with other departments
Queensborough Community College
Non-teaching Department
July 2013
E. ASSESSMENT AND EVALUATION, 2012-2013
INSTRUCTIONS:
Please fill in the table below according to the assessment you conducted this academic year.
In the column, “recommended action plan,” please indicate the reasons for the
recommended action(s) and any recommended modifications to target outcome(s).
Key
Performance
Indicator*
Target outcome(s)
for Key Performance
Indicator**
Actual
outcome(s)
Special
Orientation (ST100)
Maintain an increase
in completion of the
ST-100 for the F1
students.
Approximately 93% of new F1 students passed ST‐100
Academic
Advisement and
Achievement
Increase F1 Student
Total Cumulative
GPA
Recommended
action plan
Recommended
status of Core
Activity and KPI
(see menu)
Continuing
Monitor new
students for
completion of
ST-100 and track
their academic
performance.
Approximately Continue tracking Continuing
83% of the F‐1 the academic
students have progress of all
achieved a F-1 students, and
GPA of 2.5 and provide outreach
above, which when students
increased from receive alerts.
75% last year. Additionally, only one RCL was authorized for 2012‐2013 due to improper course placement only, because student chose wrong major when first applying. Lastly, the number of RCL authorized for initial difficulties with English Queensborough Community College
Non-teaching Department
July 2013
dropped from 9 students in Fall 2012 to 4 students in Spring 2013. Study Abroad
Participation
Increase the number
of students applying
for Salzburg
program, and
attending Winter
2012, and Summer
2013 study abroad
programs.
F-1 immigration
Law Compliance
100% compliance
with Immigration
Laws
16 students
participated in
Salzburg
program
during Spring
Recess, 1
student
attended
Baruch
Winter 2012
program, and
12 students
attended in
QCC Summer
2013
program.
To be
determined
during the
Fall 2013
semester
Department holds Continuing
study abroad
fairs, CUNY
college
informational
visits, marketing
via website and
social media,
advisement for
program
selection, and
pre-departure
orientations
during Fall 2012
and Spring 2013
programs.
New F-1 students Continuing
are required to
attend a new
student
orientation where
they learn about
their immigration
responsibilities
and sign an
acknowledgement
form. The
Department also
holds many
workshops to
educate about
their options in
order to maintain
status.
Notes:
*The items in this column correspond to “indicators to be assessed” in part A, column 3.
**To be more effective and meaningful, assessment efforts should focus on selected KPIs each academic year; over time, assessments should be
rotated through all the department’s KPIs.
Queensborough Community College
Non-teaching Department
July 2013
MENU
Completed
Continuing
Modified
Discontinued
Core activity has been completed
Core activity and KPI will continue as before
Core activity and KPI have been modified
Core activity and KPI have been discontinued
F. ASSESSMENT PLAN FOR NEW YEAR, 2013-2014
Core Activity
(New Year)
Key Performance
Indicator
(New Year)
Target
Outcome(s)*
Plan for Achieving
Target Outcome
Divisional
Head
Approval
(Date)
New Students
orientation
Special Orientation Increase the
Section (ST-100)
completion of the
for F1 students
ST-100 class
Outreach done
with alerts to assist
students in time
and continue to
hold orientation
with form release.
Academic
Advisement
Academic
Advisement
Increase the rate of
F1 students who
have achieved a
GPA of 2.50 and
better, and
complete their
programs
Study Abroad
Study Abroad
Participation
Increase the
number of
participants for
CUNY study
abroad programs.
F-1
Immigration
Law
Compliance
F-1 Students
Immigration Law
compliance
100% compliance
with Immigration
Laws
Continue tracking
academic progress
of all F-1 students,
and outreach done
for students to
complete their
programs before
transferring.
Continue
organizing study
abroad fairs, make
college visits, and
promote via
website and social
media.
Continue to have
students sign and
acknowledge their
immigration
responsibilities
and conduct more
workshops to
Queensborough Community College
Non-teaching Department
July 2013
further educate F-1
students about
these
responsibilities,
and options for life
after F-1.
*Targets indicated here will direct assessment efforts for the following year – see part A, column 3.
Before submitting your year-end report to the Assessment Office, please
submit it to your divisional head for review and approval. The finished
version submitted to the Assessment Office will be posted as a pdf document
on the college’s Assessment Web site.