Queensborough Community College
DEPARTMENT:
Non-teaching Department
2013-2014 Academic Year
Center for International Affairs, Immigration and
Study Abroad 2013-2014 Academic Year
MISSION
INSTRUCTIONS:
Your mission statement should be no more than 80 words in length.
The Center for International Affairs, Immigration & Study Abroad (the Center) primarily assists
international F-1 visa students in setting academic goals while maintaining their legal status
during their studies at Queensborough Community College (QCC). The Center also provides
these students with professional development for life after F-1. Additionally, the Center hosts
CUNY Citizenship Now! events on campus to assist students and community members with
immigration issues. Lastly, the Center promotes CUNY study abroad programs and scholarship
opportunities; provides advisement and application assistance; and conducts pre-travel
seminars.
A. DEPARTMENT CORE ACTIVITIES AND PERFORMANCE
Core Activities
Key Performance Indicators
Indicators to Be
Assessed
Briefly list the major
activities conducted or
performed to support the
mission of the
department.
Briefly list the corresponding Key Performance
Indicators (KPIs) that measure the effectiveness of
the department’s activity. Key performance
indicators are not outcomes—for example, a KPI
might be “volume of service,” whereas an outcome
might be “increase volume of service by 5 percent”).
An immigration law requirement list is given to
students to acknowledge and sign. All requirements
are talked about in depth. Various student service
departments are invited to introduce themselves
and speak about their services.
Yes or no. Indicators
to be assessed should
come from the
previous year’s
report, part F,
column 4.
Yes. A student
questionnaire is filled
out at the end to
determine if they
learned something
they didn’t know
beforehand and
identify which
information was
most helpful to them.
Yes. Reduced course
loads for academic
difficulties were
reduced from the
previous year.
New Student
Orientation Workshop
(2 days - one in Fall &
the other in Spring
semester )
Academic Advisement
The majority of new students were able to complete
their classes successfully due to proper advisement.
The Center tracked the academic progress of each
student over the semester, and notified them if they
received alerts submitted by their professors to
rectify any problems they were having in their
courses so they can pass their courses.
Academic Achievement
We are waiting for all the final grades to be posted
to determine the percentage of F-1 students who
Yes. This analysis is
based on the Total
Queensborough Community College
College Advisory
Committee for Study
Abroad
Special Orientation
Sections (ST-100)
Study Abroad
Advisement
B.
Non-teaching Department
2013-2014 Academic Year
achieved a 2.5 GPA or higher. We will also
determine if this percentage is greater than last
year’s.
The Center promotes and administers the Salzburg
Global Seminar scholarship program which is held
during spring recess. The Center with the
Committee sets application requirements, reviews
applications, selects students and prepares them for
Salzburg participation. The Center also hosts
community events promoting global citizenship.
The Center tracked all new F1 students to make sure
they attended and completed their ST-100 classes
with a “P” passing grade each semester.
The Center with the committee promotes winter
and summer session study abroad programs
available at CUNY schools by hosting study abroad
fairs twice a year. The Center promotes and advises
programs students can participate in according to
their academic and professional goals. The Center
also promotes scholarship opportunities for students
studying abroad.
Cumulative GPA
ending for Spring
2014.
We received 38
applications and
interviewed all 38
applicants. We
selected 16
recipients.
Yes.
Yes. We have an
increase in study
abroad participation
for summer session
2014. We currently
have six students
attending CUNY
programs and one
student attending a
non-CUNY program.
One student also
received the national
Gilman scholarship.
DEPARTMENT-SPONSORED ACTIVITIES, 2013-2014
INSTRUCTIONS:
For each activity, please indicate
1. the type and topic of activity and name of organizer/presenter if applicable
2. whether department members organized the activities or gave presentations or both
3. the date (select from the calendar drop-down; if you do not know the exact date, use
the first day of the month when it occurred)
4. the number attending the event
Type of Activity and Topic
New F1 Visa Student Orientation – Fall
2013 - Lampeto Efthymiou & Jeffrey
Ballerini
Summer 2013 Nevers, France De-Briefing
– Lampeto Efthymiou
One to World Information Workshop –
Lampeto Efthymiou
Organized, Presented,
or Both
Date
Number
Attending
Both
8/26/2013
27
Organized
8/29/2013
13
Organized
9/11/2013
29
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
Student Club Fair
Foreign Affairs Roundtable – Lampeto
Efthymiou
Winter Session 2014 Study Abroad Fair –
Lampeto Efthymiou
Transfer Information for F-1 Students
Organized
Both
9/18/2013
9/25/2013
56
7
Both
25
Salzburg Fall 2013 Global Seminar
Holocaust Event at Kupferberg – Lampeto
Efthymiou
CUNY CN! Citizenship Application
Assistance Event
Both
10/02/201
3
10/16/201
3
10/30/201
3
25
A Traditional Thanksgiving Celebration
Organized
Salzburg 2014 Selection of Students with
Group Interviews 12/4 & 12/6 – Lampeto
Efthymiou
Baruch Transfer Workshop for F1 Students
Both
11/07/201
3
11/07/201
3
11/20/201
3
9
F1 New Student/One to World Orientation
– Lampeto Efthymiou
Salzburg 2014 Pre-Departure Orientation
Luncheon – Lampeto Efthymiou
Both
12/04/201
3
02/05/201
4
Both
02/07/201
4
25
Both
02/19/201
4
02/26/201
4
03/05/201
4
03/07/201
4
03/12/201
4
14
03/21/201
4
03/21/201
4
03/26/201
4
04/25/201
4
31
Life After F1 Workshop (CPT/OPT/H1B) –
Jeffrey Ballerini
Summer Session 2014 Study Abroad Fair –
Lampeto Efthymiou
First International Student Club
Meeting/Luncheon
Salzburg 2014 Briefing – Lampeto
Efthymiou
Internet Security Workshop
Salzburg Spring 2014 Global Seminar
Holocaust Event at Kupferberg – Lampeto
Efthymiou
Salzburg Mixer with KCC & BCC –
Lampeto Efthymiou
Professional Development Workshop –
Jeffrey Ballerini
Salzburg De-Briefing Session – Lampeto
Efthymiou
Organized
Organized
Organized
Both
Both
Both
Organized
Both
Both
Both
Both
20
32
17
38
17
54
15
22
12
32
7
23
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
C. INDIVIDUAL ACTIVITIES/ACHIEVEMENTS OF DEPARTMENT’S
ADMINISTRATIVE STAFF, 2013-2014
INSTRUCTIONS:
For each administrative staff member with achievements to report:
1. enter name
2. select the type of achievement from the menu
3. enter the citation as it would appear in a publication or formal report
4. indicate the semester when the achievement was completed
Name
Lampeto Efthymiou
Achievement type (from
menu)
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Lampeto Efthymiou
Lampeto Efthymiou
Lampeto Efthymiou
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
Citation
Semester
Participated in CUNY
Citizenship Now! Application
Assistance Training to assist
community with QCC
application assistance event
Attended Diversity Symposiun:
Fostering Engagement and
Inclusion of International
Students and Scholars at SUNY
Global Center
Attended NAFSA JFK Port of
Entry Tour to gain insight and
advise F-1 students on CBP
process
Attended 65th Annual Student
Conference on United States
Affairs (SCUSA) at West Point,
NY
Participated in F-1 SEVIS
LEVEL III Training
Summer
2013
Participated in F-1 SEVIS
Compliance Training
Fall 2013
Participated in F-1 SEVIS
LEVEL I Training
Spring
2014
Participated in F-1 Essential
Level II Training
Spring
2014
Participated in Salzburg 2014
Spring
Fall 2013
Fall 2013
Fall 2013
Fall 2013
Queensborough Community College
Lampeto Efthymiou
Non-teaching Department
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Conference Presentation
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Lampeto Efthymiou
Service to department,
College, University,
community, and/or
professional society
Jeffrey Ballerini
Service to department,
College, University,
community, and/or
professional society
Jeffrey Ballerini
Service to department,
College, University,
community, and/or
professional society
Jeffrey Ballerini
Web Site Development
2013-2014 Academic Year
Global Seminar as Faculty
Advisor
2014
Participated in 2014
CUNY/Daily News Citizenship
Now! Call-In Event to assist
community with immigration
questions.
Attended NAFSA 2014 Annual
Conference & Expo and
participated in Management
Development training in Preconference workshop
Co-presenter for “Engaging
Students in Global Learning:
Knowledge, Skills,
Dispositions” in CUE
Conference: Learning Inside
and Outside the Classroom
Participated in One to World
Organization Network Meetings
to help F-1 visa students
integrate with local students and
professionals
Participated in COISA Meetings
to keep abreast of immigration
policies affecting our F-1 visa
students
Participated in CUNY
International Education Liaison
Meetings to enhance study
abroad program.
Participated in Study Abroad
Advisory Committee meetings
for Salzburg Global Seminar
Program.
Attended One to World Campus
to Career: Employment
Workshop designed for
professional development of F-1
visa students
Participated in 2014
CUNY/Daily News Citizenship
Now! Call-In Event to assist
community with immigration
questions.
Newly devised web
Spring
2014
Spring
2014
Spring
2014
Fall 2013
and Spring
2014
Fall 2013
and Spring
2014
Fall 2013
and Spring
2014
Fall 2013
and Spring
2014
Fall 2013
Spring
2014
Spring
Queensborough Community College
Shu Yuan Ye
Non-teaching Department
Service to department,
College, University,
community, and/or
professional society
2013-2014 Academic Year
informational pages and forms
Office Assistant became a
Designated School Official to
handle SEVIS operations
2014
Fall 2013
MENU
Book - authored
Book – edited
Newspaper/Magazine Article
Journal Article, other
Journal Article, peer-reviewed
Book, Chapter
Conference Presentation, other
Conference Presentation - published as proceedings
Book, introduction, preface, etc.
Lecture (Invited)
Art Exhibit Curated
Art Exhibited (juried show)
Service to department, College, University,
community, and/or professional society
Web Site Development
Other (scholarly or creative achievements
comparable to previous categories)
Direction/Choreography/Dramaturgy/Design (dance, theater,
film)
Performance (music, dance, theater)
Music Composition Published/Performed
Play Produced/Performed
Review/Commentary (including Blogging)
Awards
Patent
Materials Development
Grants awarded (title, awarding agency, amount and period
of award)
Curriculum or laboratory development, workshop conducted
Works submitted/accepted/in press or in progress; works
reprinted/republished
Service as a reviewer/editor/consultant
Conference, workshop, training attended
Other (please explain)
D. DEPARTMENT CHANGES, 2013-2014
INSTRUCTIONS:
Choose the type of change from the menu below and fill in the other columns.
Type (from menu)
Shu Yuan Ye
Michelle Barnett
Description of
Change
Office
Assistant from
College
Assistant
New hire:
College
Assistant
Reason for
Change
Part-time to
Full-time
Part-time work
replacing
Xiufen Li
Date/Semester
Fall 2013
Spring 2013
Evaluation of
Change*
Necessary to
conform with
SEVIS compliance
requirements
Necessary to
efficiently handle
all services
*Please note that, if change has been too recent to evaluate, you may indicate NA.
MENU
Type of change
Personnel or organizational change
Description
New personnel, retirees, resignations, organizational changes, addition of
departmental responsibilities, CCAS (13.3b), reclassification, merit increase,
Queensborough Community College
Service, program, or project change
Facilities/space
Equipment
Other
Non-teaching Department
2013-2014 Academic Year
etc.
Changes to the number, volume, or type of services, programs, or projects
Renovations or development of new facilities (i.e., computer laboratories or
relocation)
Acquisition of new or disposition of old equipment
Other changes affecting the department not included above and including
interactions with other departments
E. ASSESSMENT AND EVALUATION, 2013-2014
INSTRUCTIONS:
Please fill in the table below according to the assessment you conducted this academic year.
In the column, “recommended action plan,” please indicate the reasons for the
recommended action(s) and any recommended modifications to target outcome(s).
Key
Performance
Indicator*
Target outcome(s)
for Key
Performance
Indicator**
Actual outcome(s)
Special
Orientation
(ST-100)
Maintain an
increase in
completion of the
ST-100 for F-1
students.
100% of Spring
2014 passed
Academic
Advisement
and
Achievement
Increase F1
Student Total
Cumulative GPA
We are waiting for all
final grades to be
posted to determine
the percentage of F-1
students who
achieved a GPA of 2.5
and above. We will
also determine if this
percentage is greater
than last year’s.
Additionally, only one
RCL was authorized
for 2013-2014 due to
improper course
placement. Lastly,
the number of RCL
authorized for initial
difficulties with
English dropped from
6 students in Fall 2013
to 1 students in Spring
2014.
Recommended
action plan
Recommended
status of Core
Activity and
KPI (see
menu)
Continuing
Monitor new
students for
completion of ST100 and track
their academic
performance.
Continue tracking Continuing
the academic
progress of all
F-1 students, and
provide outreach
when students
receive alerts.
Queensborough Community College
Non-teaching Department
Study Abroad
Participation
Increase the
number of students
applying for
Salzburg program,
and attending
Winter 2013, and
Summer 2014
study abroad
programs.
38 students applied
to Salzburg Global
Seminar program
and 16 students were
selected; 7 students
are scheduled to
participate in
Summer 2014 study
abroad programs
with 6 going to
CUNY programs
and 1 going to a
non-CUNY
program
F-1
Immigration
Law
Compliance
100% compliance
with immigration
laws
To be determined by
the Fall 2014
semester
2013-2014 Academic Year
Department holds Continuing
study abroad
fairs, CUNY
college
informational
visits, marketing
via website and
social media,
advisement for
program
selection, and
pre-departure
orientations
during Fall 2013
and Spring 2014
programs.
New F-1 students Continuing
are required to
attend a new
student
orientation where
they learn about
their immigration
responsibilities
and sign an
acknowledgement
form. The
Department also
holds many
workshops to
educate about
them about how
they can maintain
their status.
Notes:
*The items in this column correspond to “indicators to be assessed” in part A, column 3.
**To be more effective and meaningful, assessment efforts should focus on selected KPIs each academic year; over
time, assessments should be rotated through all the department’s KPIs.
MENU
Completed
Continuing
Modified
Discontinued
Core activity has been completed
Core activity and KPI will continue as before
Core activity and KPI have been modified
Core activity and KPI have been discontinued
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
F. ASSESSMENT PLAN FOR NEW YEAR, 2014-2015
Core Activity
(New Year)
New Students
Orientation
Key Performance
Indicator
(New Year)
Special ST-100
Sections and F-1 New
Student Orientations
Target Outcome(s)*
Increase the
completion of the ST100 class
Academic
Advisement
Mandatory Academic
Advisement
Increase the rate of F1
students who have
achieved a GPA of
2.50 and better, and
complete their
programs
Study Abroad
Study Abroad
Participation
Increase the number of
participants for CUNY
study abroad programs.
F-1 Immigration
Law Compliance
F-1 Students
Immigration Law
compliance
100% compliance with
Immigration Laws
Plan for Achieving
Target Outcome
Outreach done with
alerts to assist students
in time and continue to
hold orientation with
form release.
Continue tracking
academic progress of
all F-1 students, and
outreach done for
students to complete
their programs before
transferring.
Continue organizing
study abroad fairs,
identify scholarship
opportunities, and
promote via website
and social media.
Continue to have
students sign and
acknowledge their
immigration
responsibilities and
conduct more
workshops to further
educate F-1 students
about these
responsibilities, and
options for life after F1. Continue training
staff on all new
immigration updates
and best practices.
*Targets indicated here will direct assessment efforts for the following year – see part A, column 3.
Before submitting your year-end report to the Office of Strategic Planning,
Assessment, and Institutional Effectiveness, please send it to your divisional
head or supervising dean for review and approval. Once approved and
submitted, the report will be posted as a pdf document on the college’s
website.