Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
ASSESSMENT OFFICE
MISSION
The Office of Accreditation, Assessment, and Institutional Effectiveness reports to Strategic Planning, Assessment, and Institutional Effectiveness,
the administrative division that provides leadership and administrative support to the strategic planning process and reporting, to the preparation of
the year-end performance report, and to the assessment processes and documentation of assessment findings and reports of the institution, and
serves as the intermediary with outside agencies with which the institution must meet compliance requirements.
A. DEPARTMENT CORE ACTIVITIES AND PERFORMANCE
Core Activities
Key Performance Indicators
Leadership
CAPC – leading meetings; strategic planning – leading focus groups and open hearings;
year-end reports – providing clear guidelines and direction
Strategic plan preparation; completion report preparation; year-end report process
oversight
Maintenance of Assessment Web site; maintenance of assessment scheduling; coordinating
program review process
Timely reporting to Senate Committee; providing guidance and context
Administrative support of strategic
planning and completion report
Administrative support of
assessment processes
Senate Committee on Assessment
and Institutional Effectiveness
Compliance
Curriculum Committee
Program development
Periodic Review
Articulation
Pathways
SAP (Student Academic Progress)
committee – PELL
Ensuring compliance with Middle States, ETAC of ABET, NLNAC, and ASBSP
guidelines and requirements
Providing OAA administrative support and guidance to course and program revision and
development
As needed: supporting academic departments in the development and completion of
program proposals to be submitted to the university
Co-chair steering committee leading effort; work with IR and F&A to gather data; arrange
regular meetings; prepare preliminary draft of the report
Revised: supervise new director of articulation, transfer, and educational partnerships
Ensuring compliance with CUNY guidelines and targets and providing support to college
committee and offices implementing Pathways initiative.
Attend weekly and biweekly meetings to adjudicate appeals cases.
Indicators to
Be Assessed
Yes
Yes
Yes
Yes
Yes
No
No
Yes
No
Yes
No
Queensborough Community College
B.
Non-teaching Department
2013-2014 Academic Year
DEPARTMENT-SPONSORED ACTIVITIES, 2013-2014
Type of Activity and Topic
Organized,
Presented, or Both
Both
Presented
Both
Both
Both
Presented
Both
Both
Presented
Presented
Both
Both
Both
Both
Both
Both
New faculty orientation
Welcome Back
Substitute faculty orientation
New adjunct faculty orientations (2)
Assessment Institute (2)
Dean’s list ceremony (2)
Assessment Workshop (Ian Beckford)
New faculty institute
Convocation of the College
Campus Conversation
Strategic Plan focus group – student leaders
Strategic Plan focus group – HEOs
Strategic Plan focus group – department chairs
Periodic review open hearings (3)
Strategic Plan open hearing (2)
General Education Task Force (VP Steele & Ian Beckford)
Date
8/2013
8/2013
9/2013
9/2013
2013/14
10/2013 & 3/2014
11/2013
1/2014
1/2014
2/2014
3/2013
3/2013
3/2013
4/2014
5/2013
6/2014
Number
Attending
30
100
10
20
36
500
10
26
100
40
12
15
20
12
15
14
C. INDIVIDUAL ACTIVITIES/ACHIEVEMENTS, 2013-2014
Name
Jason Ano, Arthur Corradetti, Brian Kerr,
David Moretti, and Raj Vaswani
Arthur Corradetti, Christina Deonandan,
Margot Edlin, Paul Marchese, Ed Molina,
Emil Parrinello
Arthur Corradetti
Ian Beckford
Achievement
type
Conference
presentation
Conference
presentation
Citation
Semester
“Connecting the Dots: Utilizing DOE and DOL Classifications
with Programs of Study,” CUNY IT Conference, Dec. 5, 2013.
“Starfish: An ‘Early Alert’ Tool with a 360-degree View of Atrisk Students,” CUNY IT Conference, Dec. 6, 2013.
Fall 2013
Conference
attendance
Conference
attendance
Middle States Annual Conference, Dec. 7-9, 2013
Fall 2013
Middle States Annual Conference, Dec. 7-9, 2013
Fall 2013
Fall 2013
Queensborough Community College
Name
Ian Beckford
Ian Beckford
Arthur Corradetti, Jane Hindman, Susan
Madera, Paul Marchese, Andrea Salis
Non-teaching Department
Achievement
type
Conference
attendance
Conference
attendance
Workshop
attended
2013-2014 Academic Year
Citation
Semester
Tri-state Best Practices Conference: Collaborations and
Connections, Bergen Community College, Mar. 1, 2014
Assessment Network of New York (ANNY) Annual
Conference, University of Rochester, Apr. 28-30, 2014
AAC&U workshop on High Impact Practices, June 17-20, 2014
Spring 2014
MENU
Book - authored
Book – edited
Newspaper/Magazine Article
Journal Article, other
Journal Article, peer-reviewed
Book, Chapter
Conference Presentation, other
Conference Presentation - published as proceedings
Book, introduction, preface, etc.
Lecture (Invited)
Art Exhibit Curated
Art Exhibited (juried show)
Service to department, college, university, community,
and/or professional society
Web Site Development
Other (scholarly or creative achievements comparable to
previous categories)
Direction/Choreography/Dramaturgy/Design (dance,
theater, film)
Performance (music, dance, theater)
Music Composition Published/Performed
Play Produced/Performed
Review/Commentary (including Blogging)
Awards
Patent
Materials Development
Grants awarded (title, awarding agency, amount and
period of award)
Curriculum or laboratory development, workshop
conducted
Works submitted/accepted/in press or in progress;
works reprinted/republished
Service as a reviewer/editor/consultant
Conference, workshop, training attended
Other (please explain)
Spring 2014
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
D. DEPARTMENT CHANGES, 2013-2014
Type (from menu)
Description of Change
Reason for Change
Organizational
New division
New provost
Date/
Semester
Spring 2014
Organizational
Change in liaison to
Curriculum Committee
Articulation director
reports to VPAA
OAA responsibility
Spring 2014
OAA responsibility
Fall 2013
Organizational
Evaluation of Change
Report to new interim VP; clearer, more
focused portfolio
Not applicable
Helped with completing PRR; more logical
organizational structure
MENU
Type of change
Personnel or
organizational change
Service, program, or
project change
Facilities/space
Equipment
Other
Description
New personnel, retirees, resignations, organizational changes, addition of departmental
responsibilities, CCAS (13.3b), reclassification, merit increase, etc.
Changes to the number, volume, or type of services, programs, or projects
Renovations or development of new facilities (i.e., computer laboratories or relocation)
Acquisition of new or disposition of old equipment
Other changes affecting the department not included above and including interactions
with other departments
E. ASSESSMENT AND EVALUATION, 2013-2014
Key Performance Indicator
Target outcome(s) for Key
Performance Indicator
Actual outcome(s)
CAPC – leading meetings
Conduct mini-CAPC meeting &
two or three full committee
meetings each semester
Conduct three focus groups & two
open hearings
COMPLETED
Recommended status
of Core Activity and
KPI (see menu)
Continuing
COMPLETED
Continuing
Strategic planning – leading
focus groups & open hearings
Recommended
action plan
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
Key Performance Indicator
Target outcome(s) for Key
Performance Indicator
Actual outcome(s)
Recommended
action plan
Year-end Report preparation
Maintain integrity of process,
notifying & providing information,
materials & templates as needed.
 Recommended to CAO:
Continue to meet with
chairs to review reports
 Recommended to
division: Host training
sessions for HEOs on
preparation of report
Strategic plan preparation
Maintain integrity of strategic
planning process.
COMPLETED:
OAA VP & dean
met with every
dept. chair to
review report;
where necessary,
requested revision
or clarification
COMPLETED
Completion report preparation
Working with division heads,
prepare a mid-year report & final
report.
 Launch new Assessment website,
including interactive “handbook”
 Maintain website
Continue Assessment Institute, with
sessions in fall 2013 & spring 2014.
Maintenance of Assessment
website
Maintenance of assessment
scheduling
Coordinating program review
process
 Complete LA program review
 Coordinate program reviews:
 Telecommunications
Technology
 Computerized & Architectural
Design
 Digital Art & Design
 Visual & Performing Arts
 Gallery & Museum Studies
 Photography
With support of new
division, develop more
integrated process, with
better input from divisions
COMPLETED
COMPLETED
COMPLETED:
Hosted two
institutes, with total
of 36 faculty
participating
COMPLETED
Recommended status
of Core Activity and
KPI (see menu)
Continuing
Continuing
Continuing
Additional work is needed
regarding interactive
“handbook”
Recommended sustained
effort right through selfstudy, due in 2019
Continuing
Recommended that
program review go to
three-semester process
Continuing
Continuing
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
Key Performance Indicator
Target outcome(s) for Key
Performance Indicator
Actual outcome(s)
Recommended
action plan
Timely reporting to Senate
Committee
 Attend all meetings & provide
context & guidance on
assessment issues
 Explore possibility of modifying
assessment materials with input
of committee
 Assist with coordination of
ABET team visit
 Post team visit report, action plan,
and administrative response
COMPLETED
Committee drafted new
course assessment
template, for review &
action by office
NOT
COMPLETED
Will complete & fully
update website this
summer
Continuing
Completely revised Environmental
Science program developed
NOT
COMPLETED
Discontinued
 Complete draft of PRR
 Arrange open hearings in spring
2014 for input
 Submit report by June 1, 2014
COMPLETED
Draft of revised program
submitted & reviewed;
issues of articulation need
to be resolved
PRR open hearings held,
input reviewed; PRR
submitted to Middle States
& CUNY; website
completely revamped
Ensuring compliance with
Middle States, ETAC of
ABET, NLNAC ACEN &
ACBSP guidelines &
requirements
Providing administrative
support and guidance to course
and program revision and
development
Co-chair steering committee
leading effort; work with IR
and F&A to gather data;
arrange regular meetings;
prepare preliminary draft of
the report
SAP (Student Academic
Progress) committee
attendance
Not applicable
Continuing (Note:
PRR project is
completed)
Discontinued
MENU
Completed
Continuing
Modified
Discontinued
Recommended status
of Core Activity and
KPI (see menu)
Continuing
Core activity has been completed
Core activity and KPI will continue as before
Core activity and KPI have been modified
Core activity and KPI have been discontinued
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
F. ASSESSMENT PLAN FOR NEW YEAR, 2014-2015
Core Activity
(New Year)
Key Performance Indicator
(New Year)
Target Outcome(s)
Plan for Achieving Target
Outcome
Leadership
CAPC – leading meetings
Host 3 meetings in fall, at least 2
meetings in spring
Host 3 focus groups & 2 open
hearings
 Ensure directions & guidelines
are distributed in timely fashion
 Sponsor workshops on
preparation of reports for HEOs
Submit strategic plan to chancellor
on schedule
Submit completion report &
accompanying letter to chancellor
on schedule
 Complete self-tutorial, interactive
“handbook”
 Add program outcomes
 Post Academy reports
 Post outcomes on general
education
 Develop new course assessment
schedule
 Support General Education Task
Force
Establish review committees &
initiate new 3-semester process for:
 Music Production
 Internet Technology
 New Media Technology
 Science for Forensics
 Criminal Justice
Collaborate with president’s office
& division staff
Administrative support of
strategic planning and
completion report
Strategic planning – leading focus
groups & open hearings
Year-end Report preparation
Strategic plan preparation
Completion report preparation
Administrative support of
assessment processes
Maintenance of Assessment website
Maintenance of assessment
scheduling
Coordinating program review
process
Make case to VP for need; make
case to cabinet
Collaborate with president’s office,
CAPC & division staff
Collaborate with division staff
Collaborate with division staff
Collaborate with division staff
Queensborough Community College
Core Activity
(New Year)
Non-teaching Department
Key Performance Indicator
(New Year)
Senate Committee on
Assessment and Institutional
Effectiveness
Timely reporting to Senate
Committee
Compliance
Ensuring compliance with Middle
States, ETAC of ABET, ACEN &
ACBSP guidelines & requirements
Periodic review
Coordinate & arrange response to
Middle States only if required
Attend weekly & biweekly meetings
SAP Committee
Target Outcome(s)
Ensure VAPA accreditation process
is completed on schedule (one
additional consultant visit, four
reports)
 Complete revision to course
assessment template
 Develop & vet new program
review template
2013-2014 Academic Year
Plan for Achieving Target
Outcome
Work with Ian Beckford & division
staff to develop documents &
present to committee for review &
comment; following input, finalize
documents & post to website
Timely response to all queries &
follow-up with accrediting agencies,
including response(s) to Middle
States on PRR
Not applicable
Discontinued
Not applicable
Discontinued
Approved:
Dr. Karen Steele, Vice President
_________________________________________________
Strategic Planning, Assessment, and Institutional Effectiveness
June 24, 2014
______________________
Date