Queensborough Community College
Non-teaching Department
July 2013
DEPARTMENT: Academic Computing Center
2012-2013
MISSION
INSTRUCTIONS:
Your mission statement should be no more than 80 words in length.
The Academic Computing Center provides support for academic uses of educational technology, including: a
student computer lab providing industry standard and instructor-specified software applications, Web access and
printing; classroom presentation technology with computers, podiums, projectors and screens; technology
workshops for students, faculty and staff; faculty development of eLearning courses via the Blackboard & Epsilen
environments; campus-wide ePortfolio use; technical consulting with equipment specification, purchasing
assistance, installation, repair, and related help-desk services; communication services including architecting and
maintaining the college Web site; design and programming Web-based applications; design and display of campus
digital signage and the creation and maintenance of the campus video archive via TigerMedia, and YouTube.
A. DEPARTMENT CORE ACTIVITIES AND PERFORMANCE
Core
Activities
Key Performance Indicators
Indicators to Be
Assessed
Briefly list the
major activities
conducted or
performed to
support the
mission of the
department.
Briefly list the corresponding Key Performance
Indicators (KPIs) that measure the effectiveness of the
department’s activity. Key performance indicators are
not outcomes—for example, a KPI might be “volume of
service,” whereas an outcome might be “increase
volume of service by 5 percent”).
Yes or no. Indicators to be
assessed should come from
the previous year’s report,
part F, column 4.
Faculty & Staff
Development Technology
Workshops
(other)
eLearning
Faculty
Development
Institutes &
Program
Number of sessions & attendees
ePortfolio
Services &
Support
Blackboard and
other eLearning
Services &
Support
2012-2013
Survey Results: Offering Online Workshops
Satisfaction as reported in exit survey results
Numbers of Faculty Members participating
Survey Results: High Level of Institute Topic Satisfaction
Number of blended & asynchronous courses added to course
offerings
Teaching survey results – Cohort I – Semester 1, 2 and 3
Teaching survey results – Cohort II – Semester 1 & 2
Teaching survey results – Cohort III – Semester 1
Teaching survey results – Cohort IV
Teaching survey results – Cohort V
Number of SWIG Project sessions & attendees
Number of non-SWIG ePortfolio sessions & attendees
Student Survey Results
Faculty Survey Results
Number of workshop sessions & attendees
Faculty Survey Results: Effective Faculty Support Website
Satisfaction as reported in workshop exit survey results
2013-2014
Y
Y
Y
Y
Y
Y
Y
Y
Queensborough Community College
Student
Computer Lab
Services
Web-application
development
Web site updates
Technical
services
Digital signs
designed and
posted
Video recordings
made / edited /
posted
Oversight of
$2.4M Tech Fee
Spending
Specification,
purchase,
installation and
maintenance of
classroom
technology
B.
Non-teaching Department
Number of student visits consistent with College enrollment
Software installed to support academic needs
Satisfaction as reported by the Student Experience Survey
Number of Web applications requested & completed
Number of updates requested & completed
New CMS satisfaction
CMS Training Survey Results
Number of service call requested & completed
Podium installation and maintenance
Distribution of CUNY-licensed software
Number of digital signs requested & completed
Report Survey Results of those driven to the poll by a digital
sign –iPad Prize offered each semester
Number of videos recorded and edited
YouTube Channel: Number of views as compared to other
CUNY sites
Report Tiger Media video announcement poll results
July 2013
Y
Y
Y
Y
Number of quotes retrieved & requisitions entered
Number of classrooms affected
Y
Satisfaction with classroom technology survey
Faculty Training in Podium Use Survey Results
Y
Classroom Use (using measured bulb hours)
Y
DEPARTMENT-SPONSORED ACTIVITIES, 2012-2013
INSTRUCTIONS:
For each activity, please indicate
1. the type and topic of activity and name of organizer/presenter if applicable
2. whether department members organized the activities or gave presentations
or both
3. the date (select from the calendar drop-down; if you do not know the exact
date, use the first day of the month when it occurred)
4. the number attending the event
Type of Activity and Topic
Faculty & Staff Workshop: Blackboard Tech
Fee Mentor
Faculty & Staff Workshop: Maep-Cohort 1
Organized, Presented,
or Both
Both
Both
Date
9/7/2012
Number
Attending
7
9/19/2012
17
Queensborough Community College
Non-teaching Department
Faculty & Staff Workshop: Blackboard
July 2013
Both
9/26/2012
2
Faculty & Staff Workshop: Maep-Cohort 11
Both
9/28/2012
17
Faculty & Staff Workshop: Creating Micro-
Both
10/1/2012
10
Both
10/1/2012
6
Both
10/3/2012
17
Both
10/3/2012
6
Both
10/5/2012
2
Both
10/10/2012
3
Both
10/12/2012
3
Both
Both
Both
Both
1/14/2013
2/22/2013
2/26/2013
21
10
13
3/4/2013
4
3/6/2013
11
3/12/2013
6
3/18/2013
4
3/19/2013
2
3/20/2013
7
4/3/2013
18
4/10/2013
8
4/17/2013
5
Both
5/15/2013
5/15/13
2
6
Both
5/20/13
2
Basics Level 1
Lectures with Camtasia
Faculty & Staff Workshop: Blackboard
Basics Level 1
Faculty & Staff Workshop: iPads for
Teaching and Learning
Faculty & Staff Workshop: Blackboard
Intermediate Level II
Faculty & Staff Workshop: Blackboard
Intermediate Level II
Faculty & Staff Workshop: Blackboard Grade
Center
Faculty & Staff Workshop: Blackboard
Advanced Level 3
Faculty & Staff Workshop: Tech Day
Faculty & Staff Workshop: Maep-Cohort 1
Faculty & Staff Workshop: Maep-Cohort 11
Faculty & Staff Workshop: Introduction to
Blackboard
Faculty & Staff Workshop: Preparing Faculty
& Staff Workshop: Multimedia Materials for
Teaching & Learning
Faculty & Staff Workshop: Introduction to
Blackboard
Faculty & Staff Workshop: Blackboard Grade
Center, Safeassign and More
Faculty & Staff Workshop: Blackboard Grade
Center, Safeassign and More (Repeat)
Faculty & Staff Workshop: Multimedia
Softchalk
Faculty & Staff Workshop: Multimedia
EBook with An Apple IPad
Faculty & Staff Workshop: Multimedia
Camtasia Micro-Lectures
Faculty & Staff Workshop: Multimedia and
Blackboard
Faculty & Staff Workshop: Using Classroom
Podiums
Faculty & Staff Workshop: Using Classroom
Podiums
Faculty & Staff Workshop: Using Classroom
Podiums
Both
Both
Both
Both
Both
Both
Both
Both
Both
Queensborough Community College
Non-teaching Department
Faculty & Staff Workshop: Using Classroom
Both
July 2013
5/24/13
5
6/4/2013
15
6/5/2013
9
6/6/2013
6/10/2013
6/11/2013
6/12/2013
6/13/2013
6/24/2013
6/25/2013
6/26/2013
6/27/2013
9
16
16
21
16
17
16
17
17
Podiums
Faculty & Staff Workshop: Mentor Training
Both
Workshop
Faculty & Staff Workshop: Mentor Training
Both
Workshop
Faculty & Staff Workshop: Mentor Training
Both
Workshop
eLearning Institute Cohort-VI
eLearning Institute Cohort-VI
eLearning Institute Cohort-VI
eLearning Institute Cohort-VI
eLearning Institute Cohort-VI
eLearning Institute Cohort-VI
eLearning Institute Cohort-VI
eLearning Institute Cohort-VI
Both
Both
Both
Both
Both
Both
Both
Both
C. INDIVIDUAL ACTIVITIES/ACHIEVEMENTS OF DEPARTMENT’S
ADMINISTRATIVE STAFF, 2012-2013
INSTRUCTIONS:
For each administrative staff member with achievements to report:
1.
2.
3.
4.
enter name
select the type of achievement from the menu
enter the citation as it would appear in a publication or formal report
indicate the semester when the achievement was completed
Name
Achievement Type (from
drop-down)
Jason Ano
Web Site Development Redesigned TigerMedia to be
CSS3/HTML5 video compliant and
integrated social network sharing
features
Web Site Development Updated QPAC’s website for the
2012 show season
Web Site Development Maintained ongoing content for
KHRCA and Art Gallery’s site
Web Site Development Redesigned website for the Walk to
Aspire and Partners for Progress
site
Materials
Created Slideshow & Web
Development
Presentation for the annual Partners
for Progress Ceremony
Materials
Created interactive menus & cover
Jason Ano
Jason Ano
Jason Ano
Jason Ano
Jason Ano
Citation
Semester
Fall 2012
Fall 2012
Fall 2012
Fall 2012
Fall 2012
Fall 2012
Queensborough Community College
Non-teaching Department
Development
Jason Ano
Web Site Development
Jason Ano
Web Site Development
Jason Ano
Web Site Development
Jason Ano
Web Site Development
Jason Ano
Conference, workshop,
training attended
Jason Ano
Web Site Development
Jason Ano
Service to department
Jason Ano
Service to department
Jason Ano
Web Site Development
Jason Ano
Web Site Development
Jason Ano
Service to department
Jason Ano
Service to department
Jason Ano
Web Site Development
Jason Ano
Web Site Development
Jason Ano
Conference, workshop,
training attended
Jason Ano
Other (please explain)
art for the annual Commencement
DVD
Re-design Business Society’s
website
Developed and deployed website
for OneCard
Developed and deployed QCC is
Tobacco-Free website and digital
content
Redesigned and updated photos for
QCC Film Locations site
Attended Visix Web Workshop for
Digital Signage Communications
Strategy
Developed and deployed Faculty
Testimonials page for Art Gallery,
QPAC and KHRCA
Provided stock images to various
professors for use in eLearning.
Created graphic designs & web
advertisements for QPAC’s 2012
marketing campaign
Maintained and developed a new
blog site for HPED
Developed and deployed Student
Admissions front-page, “Tiger
Connect”, under the HOBSONS
system
Created and maintained digital
signage for Nursing’s own digital
signage system
Digitized and published the
complete volume of “Mementoes”
for the English website
Re-designed and deployed the 2013
Commencement website
Developed and deployed
Marketing’s communication
website
Completed four-day training course
offered at Learning Tree
International on iPhone/iPad
Application Development
Managed a staff of student
photographers, maintained
July 2013
Fall 2012
Fall 2012
Fall 2012
Fall 2012
Fall 2012
Fall 2012
Fall 2012 –
Spring
2013
Fall 2012
Fall 2012
Fall 2012
Fall 2012 –
Spring
2013
Fall 2012
Spring
2013
Spring
2013
Spring
2013
Fall 2012 –
Spring
Queensborough Community College
Non-teaching Department
Jason Ano
Other (consult with all
campus constituents,
design and implement
Digital Signs)
Denis Bejar
Service to department,
College, University
photographic equipment and
overlooked the purchasing of new
equipment
Created, maintained and scheduled
all graphic imagery displayed on
the campus-wide Digital Signage
system, requests coming from all
campus constituents.
Managed the College’s transition to
Blackboard 9.1 including designing
and conducting numerous
Blackboard 9.1 workshops, and
handling related faculty and student
support calls.
July 2013
2013
Fall 2012 –
Spring
2013
Fall 2012
& Spring
2013
Service to department,
College, University
Served as the College Blackboard
Fall 2012
Administrator providing day-to-day & Spring
support for faculty, staff and
2013
students in the use of Blackboard
via email, by phone, and group or
one-on-one training sessions;
Managing the
bbsupport@qcc.cuny.edu mailbox;
providing Blackboard workshops to
entire classes at the request of the
instructor; developing web,
multimedia and printed material for
Blackboard users; and participating
in the monthly phone conference
for CUNY’s Blackboard
Administrators.
Denis Bejar
Service to department,
College, University
Denis Bejar
Service to department,
College, University
Monitored, tested and supported
the implementation of Blackboard
Collaborate.
Co-developed and co-taught
Queensborough’s first Collaborate
workshop for faculty
Wrote proposals, vender license
statements, test results and reports
for the installation of new Building
Blocks in the Blackboard Learning
Management System.
ELearning Institute presentations
including Blackboard pedagogy
and technology.
Denis Bejar
Denis Bejar
Curriculum or
laboratory
development,
Fall 2012
& Spring
2013
Fall 2012
& Spring
2013
Fall 2012
& Spring
2013
Queensborough Community College
Denis Bejar
Non-teaching Department
July 2013
workshop conducted
Instruct faculty on how to integrate
technology in their classrooms
focusing on Web-based
applications; including Blackboard,
online discussion boards, online
surveys, and third party programs
like SafeAssign.
Service to department,
College, University
Serve as a consultant to faculty in
the creation of Web-based
courses/course materials that
incorporate instructional design
principles with several types of
interactive technologies including:
virtual collaboration spaces,
videoconferencing, digital audio
and video on-demand, on-line
testing, surveys and student
progress tracking
eLearning Institute materials
development including the
conversion from Bb8 to Bb9.1
Fall 2012
& Spring
2013
Denis Bejar
Materials
Development
Denis Bejar
Curriculum or
laboratory
development,
workshop conducted
Met with faculty in one-on-one
sessions to provided training and
technical support as they
implement their web-enhanced,
hybrid and fully online courses.
Fall 2012
& Spring
2013
Denis Bejar
Conference
presentation
“Asynchronous and Synchronous
Technologies”, Emerging Tech
Campus Conversation, New York,
Queensborough Community
College, May 2013
Spring
2013
Denis Bejar
Bing-Chuan Chiu
“eLearning”, The January
Convocation of the College,
Queensborough Community
College, January 2013
Service to department, Attended the Blackboard
College, University,
Collaborate training course.
community, and/or
Received the Product Specialist
professional society
Certification for Blackboard
Collaborate after passing an exam
Web Site Development Developed custom web application
to manage workshops conducted by
Fall 2012
& Spring
2013
Spring
2013
Fall 2012 –
Spring
Queensborough Community College
Non-teaching Department
our dept. This also includes public
facing registration pages
Created “How To” documentation
for the workshop web application
Bing-Chuan Chiu
Materials
Development
Bing-Chuan Chiu
Curriculum or
Conducted Training and support
laboratory
for the workshop web application
development,
workshop conducted
Web Site Development Developed custom web application
to manage candidates and potential
candidates who are enrolled with
ASAP. This also includes public
facing registration pages
Materials
Created “How To” documentation
Development
for the ASAP enrollment web
application
Curriculum or
Conducted Training and support
laboratory
for the ASAP enrollment web
development,
application.
workshop conducted
Web Site Development Developed custom web application
to manage pathways courses. This
also includes public facing display
pages.
Materials
Created “How To” documentation
Development
for the pathways web application
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Curriculum or
laboratory
development,
workshop conducted
Curriculum or
laboratory
development,
workshop conducted
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
Conducted Training and support
for the pathways web application
July 2013
2013
Fall 2012 –
Spring
2013
Fall 2012 –
Spring
2013
Fall 2012 –
Spring
2013
Fall 2012 –
Spring
2013
Fall 2012 –
Spring
2013
Fall 2012 –
Spring
2013
Fall 2012 –
Spring
2013
Fall 2012 –
Spring
2013
Conducted New Staff Training and
support for CMS Employment.
Fall 2012 –
Spring
2013
Create and manage online surveys
for the college
Fall 2012 –
Spring
2013
Update and manage Web
Applications Server
Fall 2012 –
Spring
2013
Update and manage SQL
Applications Test Server
Fall 2012 –
Spring
Queensborough Community College
Bing-Chuan Chiu
Bing-Chuan Chiu
Bing-Chuan Chiu
Mark Chropufka
Mark Chropufka
Mark Chropufka
Mark Chropufka
Mark Chropufka
Mark Chropufka
Mark Chropufka
Mark Chropufka
Non-teaching Department
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Curriculum or
laboratory
development,
workshop conducted
Web Site Development
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Curriculum or
laboratory
development,
workshop conducted
Service to department,
College, University,
July 2013
2013
Update and manage FileMaker Pro
Server, which hosts the MAeP
rubric mobile application for
iPad/iPhone and iPod Touch.
Conduct training and support for
MAeP rubric mobile application
for iPad/iPhone and iPod Touch.
Fall 2012 –
Spring
2013
Created Web forms for various
campus constituencies, including:
Media Request Form, Room
Request Form, as well as various
form processors.
Complete rebuild of CETL lab,
including imaging and setup of all
student and podium MAC
computers.
Completed conversion of
Humanities 347 and 349 into Tech
Flex computer rooms
Fall 2012 –
Spring
2013
Negotiated a Campus Wide license
for Deep Freeze and Insight saving
over $24,000 in licensing costs,
advised all CLT’s. and, provided
support for software deployment
Deployment of KICDAR camera
shutoff devices to rooms with
currently active cameras.
Fall 2012
Replacement, imaging and setup of
all computers in LB-24 classroom.
Spring
2013
Utilize Insight and Deep Freeze to
automate the deployment of
software, licensing and printer
updates in all ACC computer labs
Created and conducted podium
training sessions for faculty and
canvased for survey feedback.
Fall 2012
and Spring
2013
Coordinated with HB
Communications to complete
Spring
2013
Fall 2012 –
Spring
2013
Summer &
Fall 2012
Summer &
Fall 2012
Fall 2012
and Spring
2013
Spring
2013
Queensborough Community College
Non-teaching Department
community, and/or
professional society
Mark Chropufka
Mark Chropufka
Mark Chropufka
Mark Chropufka
Mark Chropufka
Mary Kasworm
Mary Kasworm
Mary Kasworm
David Moretti
David Moretti
David Moretti
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
Service to department,
College, University,
community, and/or
professional society
projector replacement and
reprogramming of S-111, S-112
and LB 14.
Completed replacement and
imaging of College Discovery lab
computers
July 2013
Spring
2013
Completed replacement and
imaging of iMacs for Biology M445 laboratory, reconfigured
wireless network.
Completed setup and imaging of
iMac computers and printer for
Veteran’s Center
Spring
2013
Completed implementation in
coordination with IT of Pharos
printing and appropriate training
session for all lab staff.
Implementation of Volume
Licensing Tool in ACC labs to
streamline licensing of Microsoft
Windows and Office software.
Entered into the eProcurement
System over 220 highly technical
Tech Fee Purchase Requisitions on
behalf of ALL campus
Departments
On a weekly basis oversees the
accuracy, tracking, & archive of 65
timesheets for ACC Staff, Adjunct
CLTs, Department and ePortfolio
Tech Fee Interns, and College
Assistants & Work Study
Organizes 3 different schedules for
the Lab
and finds replacements for
absences & openings
Spring
2013
Web Site Development Redesign of the Academics,
Academies, Student Life, and
Admissions sites
Web Site Development Creation of the new CareerTraQ
and Assessment websites
Conference, workshop, Completed four-day training course
training attended
offered at Learning Tree on
Spring
2013
Fall 2012
and Spring
2013
Summer
2012,
Fall 2012
& Spring
2013
Summer
2012,
Fall 2012
& Spring
2013
Summer
2012, Fall
2012 &
Spring
2013
Spring
2013
Spring
2013
Summer
2012
Queensborough Community College
Non-teaching Department
David Moretti
Conference, workshop,
training attended
David Moretti
Conference, workshop,
training attended
David Moretti
Conference, workshop,
training attended
David Moretti
Curriculum or
laboratory
development,
workshop conducted
Service to department,
College, University,
community, and/or
professional society
David Moretti
David Moretti
David Moretti
David Moretti
David Moretti
Phillip Roncoroni
Phillip Roncoroni
Managing an IT Environment
Completed five-day training course
offered at New Horizon by CUNY
on Advanced SharePoint Server
Management
Completed four-day training course
offered at Learning Tree
International on Windows
PowerShell
Completed four-day training course
offered at Learning Tree
International on Project
Management
Conducted Web coordinator
training on the new CMS for
department liaisons
Continuing support and
modification efforts for the entire
college website including key
changes to Governance, the
President’s site, and ASAP
Service to department, Continuing server administration
College, University,
support and network management
community, and/or
of the ACC and ACCLAB domain
professional society
environments
Web Site Development Redesign of the Academics,
Academies, Student Life, and
Admissions sites
Web Site Development Creation of the new CareerTraQ
and Assessment websites
Conference, workshop, Completed five-day training course
training attended
offered at New Horizon by CUNY
on Advanced SharePoint Server
Management
Other (please explain) VIDEO/EVENT COVERAGE the ACC media team covered 149
events, which were scheduled be
posted on TigerMedia and/or the
QCC YouTube Channel. This is a
12% increase over the 2011
volume.
Other (please explain) Created a thirty second movie
theatre spot to promote
Queensborough, which played in a
dozen or so theatres regionally.
July 2013
Spring
2013
Spring
2013
Fall 2012
Spring
2013
Fall 2012
& Spring
2013
Fall 2012
& Spring
2013
Spring
2013
Spring
2013
Spring
2013
Fall 2012
and Spring
2013
Fall 2012
and Spring
2013
Queensborough Community College
Non-teaching Department
Phillip Roncoroni
Other (please explain)
Phillip Roncoroni
Other (please explain)
Phillip Roncoroni
Other (please explain)
Phillip Roncoroni
Other (please explain)
Phillip Roncoroni
Other (please explain)
Phillip Roncoroni
Other (please explain)
Phillip Roncoroni
Other (please explain)
Came up with the concept for the
ad itself, having been given only a
text script by Marketing.
Faculty Resource Promotional
videos - Created an additional 12
videos for the Committee on
Archival Resources with faculty
promoting the cultural resources on
campus (KHRCA, Art Gallery,
QPAC) as teaching resources
VIDEO/EVENT COVERAGE recorded other content for
eLearning use, including
Blackboard course introductions,
lectures to be embedded in
Blackboard and SWIG workshops
VIDEO HIGHLIGHTS – HPED Launched a new video blog series
with Professors Lana Zinger and
Alicia Sinclair of the HPED
department, to focus on healthy
living.
VIDEO HIGHLIGHTS – SPORTS
- Covered 49 sports games during
the 2012-13 year, which was a new
record due to seasonal scheduling.
Also started to create highlights of
as many games as possible,
workload permitting, to give
students and other viewers a 60second or so sample of the games
as timely as possible and to boost
school spirit.
COMMENCEMENT 2013 –
recorded and edited the 2013
Commencement, producing the
annual DVD whose sales go to the
scholarship fund.
VIDEO HIGHLIGHTS – Nursing Created three videos for the
Nursing department for use in their
classes and online covering
subjects including a full patient
assessment and how to handle a
spinal cord injury.
VIDEO HIGHLIGHTS – Campus
July 2013
Fall 2012
and Spring
2013
Fall 2012
and Spring
2013
Fall 2012
and Spring
2013
Fall 2012
and Spring
2013
Spring
2013
Fall 2012
and Spring
2013
Fall 2012
Queensborough Community College
Non-teaching Department
July 2013
Learning Center – Created 9 videos
for the Campus Learning Center as
part of an eLearning project,
starring the tutors themselves,
playing out common scenarios and
how to properly, and not properly
handle them.
and Spring
2013
MENU
Book - authored
Book – edited
Newspaper/Magazine Article
Journal Article, other
Journal Article, peer-reviewed
Book, Chapter
Conference Presentation, other
Conference Presentation - published as proceedings
Book, introduction, preface, etc.
Lecture (Invited)
Art Exhibit Curated
Art Exhibited (juried show)
Service to department, College, University,
community, and/or professional society
Web Site Development
Other (scholarly or creative achievements
comparable to previous categories)
Direction/Choreography/Dramaturgy/Design (dance, theater,
film)
Performance (music, dance, theater)
Music Composition Published/Performed
Play Produced/Performed
Review/Commentary (including Blogging)
Awards
Patent
Materials Development
Grants awarded (title, awarding agency, amount and period
of award)
Curriculum or laboratory development, workshop conducted
Works submitted/accepted/in press or in progress; works
reprinted/republished
Service as a reviewer/editor/consultant
Conference, workshop, training attended
Other (please explain)
D. DEPARTMENT CHANGES, 2012-2013
INSTRUCTIONS:
Choose the type of change from the menu below and fill in the other columns.
Type (from menu)
Description of
Change
Reason for
Change
Personnel or
organizational change
Hired 2 new
full-time CLT’s
Equipment
Acquisition of
new Windows
computers in
ACC LB-24
Provide support
for increase in
classroom
technology
acquired
4-year cyclic
change via Tech
Fee
Date/Semester
Fall 2012
Spring 2013
Evaluation of
Change*
Faculty and student
receiving prompt
and more thorough
technology support.
Students now
working with more
up-to-date computers
Queensborough Community College
Equipment
Non-teaching Department
7 new and 5
Faculty need
replacement
and classroom
teaching
modernization
podiums setup
and maintained
by ACC
Spring 2013
July 2013
The ACC is now
servicing and
supporting 84
classroom podiums
*Please note that, if change has been too recent to evaluate, you may indicate NA.
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Type of change
Personnel or organizational change
Service, program, or project change
Facilities/space
Equipment
Other
Description
New personnel, retirees, resignations, organizational changes, addition of
departmental responsibilities, CCAS (13.3b), reclassification, merit increase,
etc.
Changes to the number, volume, or type of services, programs, or projects
Renovations or development of new facilities (i.e., computer laboratories or
relocation)
Acquisition of new or disposition of old equipment
Other changes affecting the department not included above and including
interactions with other departments
E. ASSESSMENT AND EVALUATION, 2012-2013
INSTRUCTIONS:
Please fill in the table below according to the assessment you conducted this academic year.
In the column, “recommended action plan,” please indicate the reasons for the
recommended action(s) and any recommended modifications to target outcome(s).
Key Performance
Indicator*
Target outcome(s)
for Key Performance
Indicator**
Actual
outcome(s)
Recommended
action plan
Faculty & Staff
Development Technology
Workshops
(other)
eLearning
Faculty
Development
Institutes &
Program
eLearning
Faculty
Development
Recommended
status of Core
Activity and KPI
(see menu)
Continuing
Satisfaction as
reported in exit
survey results
Participants
indicated greater
than 95% of
satisfaction and
usefulness of
subjects taught in
the workshops
Continue offering
Faculty and Staff
Development
Workshops
Teaching survey
results – Cohort II –
Semester 1 & 2
Survey not
completed
Provide with
future cohorts.
Continuing
Teaching survey
results – Cohort III –
Semester 1
Survey not
completed
Provide with
future cohorts.
Continuing
Queensborough Community College
Institutes &
Program
Blackboard and
other eLearning
Services &
Support
Blackboard and
other eLearning
Services &
Support
Non-teaching Department
July 2013
Faculty Survey
Results: Effective
Faculty Support
Website
Satisfaction as
reported in workshop
exit survey results
Faculty
Support
Website is
now live
Participants
indicated
greater than
95% of
satisfaction in
the
Blackboard
exit survey
results
We will continue Continuing
to update and
enhance this site
Student
Computer Lab
Services
Number of student
visits: Remain
consistent with
enrollment level
Continue making Continuing
academic
software,
printing, and
Internet access
available to our
students
Student
Computer Lab
Services
Software installed on
ACC Computers
Digital signs
designed and posted
Report Survey Results of
those driven to the poll
by a digital sign –iPad
Prize offered each
semester
Consistent
with
enrollment at
the College,
there were
122.063
student visits
to the ACC
Lab during
FY13 as
compared to
139,901 in
FY12, and
140,235 in
FY11
ACC
responded to
faculty
requests and
we have 13
titles installed
for FY13
compared to
10 for FY12
We did not
complete as
we upgraded
our system.
Continue offering
Blackboard and
other eLearning
Service and
Support. ACC will
continue to provide
opportunities to
explore various
pedagogical and
technology-related
topics in the
atmosphere of a
faculty learning
community.
Continuing
We will
Continuing
promptly
respond to
faculty requests
provided
adequate funding
for licensing.
Discontinued
Queensborough Community College
Non-teaching Department
Video recordings
made / edited /
posted
YouTube Channel:
Number of views as
compared to other
CUNY sites
Specification,
purchase,
installation and
maintenance of
classroom
technology
Faculty Training in
Podium Use Survey
Results
QCC had
3,439,369
views or 52%
of total
CUNY wide
YouTube
activity
Participants
indicated a
high level of
satisfaction
with
workshop.
July 2013
Continuing
We will continue Continuing
to invite all
faculty to attend
podia training
workshops
Notes:
*The items in this column correspond to “indicators to be assessed” in part A, column 3.
**To be more effective and meaningful, assessment efforts should focus on selected KPIs each academic year; over time, assessments should be
rotated through all the department’s KPIs.
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Completed
Continuing
Modified
Discontinued
Core activity has been completed
Core activity and KPI will continue as before
Core activity and KPI have been modified
Core activity and KPI have been discontinued
F. ASSESSMENT PLAN FOR NEW YEAR, 2013-2014
Core Activity
(New Year)
Faculty & Staff
Development Technology
Workshops (other)
Key Performance
Indicator
(New Year)
Survey Results:
Offering Online
Workshops
Target Outcome(s)*
Plan for Achieving
Target Outcome
At least 80% of participants
will indicate a high level of
satisfaction and usefulness of
subjects taught in the
workshops
Syllabus, delivery, and handout materials will be of a
consistently high and useful
nature
eLearning Faculty
Development
Institutes & Program
Teaching survey
results – Cohort
IV
70% of participants will teach
their respective course for the
second time
The ACC will provide
eLearning support based on
the recommendations of the
Faculty Mentors
eLearning Faculty
Development
Institutes & Program
Teaching survey
results – Cohort
V
80% of participants will report
satisfaction after completing
their obligation to the Institute
The ACC will offer continued
eLearning support based on
the recommendations of the
Faculty Mentors
Specification, purchase,
installation and
maintenance of
classroom technology
Number of
classrooms affected
Report a 5% increase in
new podium classrooms.
Show number of
classrooms receiving new
or upgraded podium
technology
Specification, purchase,
Classroom Use
Determine podium usage
Provide report of
Queensborough Community College
Non-teaching Department
installation and
maintenance of
classroom technology
in each classroom
equipped with such
technology.
(using measured
bulb hours)
July 2013
semester lamp hours
usage for each podium
classroom.
*Targets indicated here will direct assessment efforts for the following year – see part A, column 3.
Before submitting your year-end report to the Assessment Office, please
submit it to your divisional head for review and approval. The finished
version submitted to the Assessment Office will be posted as a pdf document
on the college’s Assessment Web site.