QCC COURSE ASSESSMENT FORM (SHORT) QCC COURSE ASSESSMENT FORM Fall 2004, Rev. 6/15/07 Date: 1-19-10 Department: Foreign Languages and Literatures Course: LF 111 Curriculum or Curricula: LA PART I. STUDENT LEARNING OBJECTIVES For Part I, attach the summary report (Tables 1-4) from the QCC Course Objectives Form. TABLE 1. EDUCATIONAL CONTEXT LF-111 is the first part of the introductory sequence of foreign language study (a requirement for a successful transfer to the junior year of a baccalaureate program). It is a foundation course required for (AA) degree in Liberal Arts and Sciences, Fine Arts, and Business Transfer. TABLE 2. CURRICULAR OBJECTIVES Note: Include in this table curriculum-specific objectives that meet Educational Goals 1 and 2: Curricular objectives addressed by this course: N/A TABLE 3. GENERAL EDUCATION OBJECTIVES Gen Ed objective’s ID number from list (1-10) General educational objectives addressed by this course: Select from preceding list. (1) Communicate effectively through reading, writing, listening and speaking. (2) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. 1(37) TABLE 4: COURSE OBJECTIVES AND STUDENT LEARNING OUTCOMES Course objectives Learning outcomes 1. Provide basic information in Students will be able to talk about themselves by providing their name, French about yourself, your city, address, phone number, school schedule. They will also be able to describe your classmates, your family, their family or hobbies by answering questions in prompted dialogues. friends, hobbies, and daily activities. 2. Demonstrate ability to accomplish simple communicative tasks on every day topics such as greeting people or introduce yourself to others, or describing your life in school or at work, or during your spare time. Students will be able to greet people and/or introduce themselves, or exchange personal information by participating in communicative tasks where they will play the role of a new student at QCC or a party guest trying to make friends. 2(37) PART II. ASSIGNMENT DESIGN: ALIGNING OUTCOMES, ACTIVITIES, AND ASSESSMENT TOOLS For the assessment project, you will be designing one course assignment, which will address at least one general educational objective, one curricular objective (if applicable), and one or more of the course objectives. Please identify these in the following table: TABLE 5: OBJECTIVES ADDRESSED IN ASSESSMENT ASSIGNMENT Course Objective(s) selected for assessment: (select from Table 4) 1. Provide basic information in French about yourself, your city, your classmates, your family, friends, hobbies, and daily activities. 2. Demonstrate ability to accomplish simple communicative tasks on every day topics such as greeting people or introducing yourself to others, or describing your life in school or at work and in your spare time. Curricular Objective(s) selected for assessment: (select from Table 2) N/A General Education Objective(s) addressed in this assessment: (select from Table 3) 1. Communicate effectively through reading, writing, listening and speaking. 2. Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. In the first row of Table 6 that follows, describe the assignment that has been selected/designed for this project. In writing the description, keep in mind the course objective(s), curricular objective(s) and the general education objective(s) identified above, The assignment should be conceived as an instructional unit to be completed in one class session (such as a lab) or over several class sessions. Since any one assignment is actually a complex activity, it is likely to require that students demonstrate several types of knowledge and/or thinking processes. Also in Table 6, please a) identify the three to four most important student learning outcomes (1-4) you expect from this assignment b) describe the types of activities (a – d) students will be involved with for the assignment, and c) list the type(s) of assessment tool(s) (A-D) you plan to use to evaluate each of the student outcomes. (Classroom assessment tools may include paper and pencil tests, performance assessments, oral questions, portfolios, and other options.) Note: Copies of the actual assignments (written as they will be presented to the students) should be gathered in an Assessment Portfolio for this course. 3(37) TABLE 6: ASSIGNMENT, OUTCOMES, ACTIVITIES, AND ASSESSMENT TOOLS Briefly describe the assignment that will be assessed: This project will assess students’ speaking abilities at a novice-mid proficiency level as described in ACTFL 2006 guidelines. Their conversational abilities will be assessed by engaging them in role-play activities where both they and the instructor play a specific role. Students may play the role of a new student at QCC, or meeting someone at a party trying to make new friends, or may share some personal information with a close friend (played by the instructor) about a new boy/girlfriend. Oral tasks will prompt the students in providing personal information, i.e. their name, address, phone number, or class schedule, or describing their daily activities and hobbies. Desired student learning outcomes for the assignment (Students will…) List in parentheses the Curricular Objective(s) and/or General Education Objective(s) (1-10) associated with these desired learning outcomes for the assignment. Briefly describe the range of activities student will engage in for this assignment. Role-play at the Registrar’s office, at a party or at a friend’s house. What assessment tools will be used to measure how well students have met each learning outcome? (Note: a single assessment tool may be used to measure multiple learning outcomes; some learning outcomes may be measured using multiple assessment tools.) Gen-Ed objective (1) Communicate effectively through reading, writing, listening and speaking. Students will be asked to complete a task where they need to exchange personal information with a new acquaintance met at the Registrar’s office, or at a party trying to make a new friend or at friend’s house sharing a new boy/girlfriend’s personal information with a close friend (see Appendix I). (2) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. Curricular objectives N/A 4(37) PART III. ASSESSMENT STANDARDS (RUBRICS) Before the assignment is given, prepare a description of the standards by which students’ performance will be measured. This could be a checklist, a descriptive holistic scale, or another form. The rubric (or a version of it) may be given to the students with the assignment so they will know what the instructor’s expectations are for this assignment. Please note that while individual student performance is being measured, the assessment project is collecting performance data ONLY for the student groups as a whole. TABLE 7: ASSESSMENT STANDARDS (RUBRICS) Brief description of assignment: (Copy from Table 6 above) This project will assess students’ speaking abilities at a novice-mid proficiency level as described in ACTFL 2006 guidelines. Their conversational abilities will be assessed by engaging them in role-play activities where both they and the instructor play a specific role. Students may play the role of a new student at QCC, or a party guest trying to make new friends, or may share some personal information with a close friend (played by the instructor) about a new boy/girlfriend. Oral tasks will prompt the students in providing personal information, i.e. their name, address, phone number, or class schedule, or describing their daily activities and hobbies. Desired student learning outcomes from the assignment: (Copy from Column 1, Table 6 above; include Curricular and /or General Education Objectives addressed) Gen-Ed objectives (1) Communicate effectively through reading, writing, listening and speaking. Assessment measures for each learning outcome: (Copy from Column 3,Table 6 above) Students will be asked to complete a task where they need to exchange personal information at the Registrar’s office, or in a friend’s house, trying to make a new friend, or share a new boy/girlfriend’s personal information with a close friend. 2) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. Curricular objectives N/A 5(37) Standards for student performance: The parameters for measuring students’ speaking abilities will be to determine whether: (i) they understand the questions being asked by the interlocutor, (ii) they are accurate with regard to their use of French syntactic structures and vocabulary, (iii) they are understood by the interlocutor by using the correct intonation and pronunciation, and (iv) they speak with some degree of fluidity. 75% of the students tested are anticipated to meet the course’s expectations as described in the attached rubric (see Appendix II). PART IV. ASSESSMENT RESULTS TABLE 8: SUMMARY OF ASSESSMENT RESULTS Use the following table to report the student results on the assessment. If you prefer, you may report outcomes using the rubric(s), or other graphical representation. Include a comparison of the outcomes you expected (from Table 7, Column 3) with the actual results. NOTE: A number of the pilot assessments did not include expected success rates so there is no comparison of expected and actual outcomes in some of the examples below. However, projecting outcomes is an important part of the assessment process; comparison between expected and actual outcomes helps set benchmarks for student performance. TABLE 8: SUMMARY OF ASSESSMENT RESULTS Desired student learning outcomes: (Copy from, Column 1,Table 6 above; include Curricular and/or General Education Objectives addressed) Student achievement: Describe the group achievement of each desired outcome and the knowledge and cognitive processes demonstrated. Gen-Ed objectives See Table 9 Communicate effectively through reading, writing, listening and speaking. Curricular objectives N/A 6(37) TABLE 9. EVALUATION AND RESULTING ACTION PLAN In the table below, or in a separate attachment, interpret and evaluate the assessment results, and describe the actions to be taken as a result of the assessment. In the evaluation of achievement, take into account student success in demonstrating the types of knowledge and the cognitive processes identified in the Course Objectives. A. Analysis and interpretation of assessment results: 197 students completed the speaking task in French, and their performance was rated according to five parameters: listening comprehension, fluidity, pronunciation, vocabulary and grammar. Student performance was scored using the above-mentioned scoring rubric (see Appendix II). The average score achieved for listening comprehension was 3.36 and the average score for pronunciation was 3.5. On both these parameters, students on average met expectations (see Chart 1 below): Chart 1 The average score for fluidity of speech was 3.02, the average score for proficient use of vocabulary was 3.5, while the average score for accuracy of grammar was 3.61. On these three parameters students on average almost met expectations (on two parameters the average was quite close to the 3.0 mark (see Chart 1 below) . The total points a student could achieve (adding up all five parameters, each worth a maximum of four points) was 20. The scale agreed upon beforehand by the Assessment Committee defined the following ranges: 0-5 points= student performance does not meet expectations; 6 – 10 points= student performance almost meets expectations; 11-15 points= student performance meets expectations; 16-20= student performance exceeds expectations. The average of total points achieved by students tested in French was 15.17. According to 7(37) the scale, this average falls in the 11-15 range, signifying that student overall performance on the task meets expectations. The Assessment Committee also predicted that 75% of students tested would achieve a score indicating that their performance meets expectations. The results for number of students who achieved each performance level in French are the following: 3 students (0.15%) scored at Level 1, 0-5 points, and their performance does not meet expectations; 21 students (10.6%) scored at Level 2, 6-10 points, and their performance almost meets expectations; 65 students (33%) scored at Level 3, 11-15 points, and their performance meets but does not exceed expectations; finally, 108 students (54.9%) scored at Level 4, and the quality of their performance exceeds expectations. Adding together Levels 3 and 4 gives us a total of 173 students (87.9%) who meet or exceed expectations, as defined by the scoring rubric (see Chart 2 below): Chart 2 B. Evaluation of the assessment process: What do the results suggest about how well the assignment and the assessment process worked both to help students learn and to show what they have learned? B1) Evaluation of students’ results The results of the speaking task in French show that, as predicted, at least 75% of students tested meet or exceed expectations on overall performance of the task: the actual percentage of students tested in Fall 2009 who meet or exceed expectations is 87.9%. The largest portion of students (54.9%) fell into the category rated as “exceeding expectations,” that is, achieving 16-20 points out of 20. Adding together Levels 1 and 2, the percentage of students whose performance does not meet expectations is 10.75%. 8(37) If we look at student performance according to individual parameters, the highest average score was in listening comprehension (3.35%).. The second and third highest scoring parameters were pronunciation (3.03) and fluidity (2.99). These parameters are unique to speaking, and require the least analytic skill on the part of the student. Another plausible reason could be that students have practiced intensely during the entire assessment process. This could have also positively influenced their speech flow. The two lowest scoring parameters were vocabulary (2.96) and grammar (2.83). These parameters require active knowledge of the material learned. Proficient use of vocabulary requires memorization, and accurate application of the rules of grammar requires analytic skills. In the context of a speaking task, a weaker performance on these two particular parameters would be expected. B2) Evaluation of the assessment tools The results obtained seem to indicate that the assessment tools used and the assessment process undertaken have been successful in accurately determining our students’ oral proficiency level. Not only has it shown that more than ¾ of the students had met the expectation, but it has also provided them with the appropriate tool that would facilitate their learning process. The great majority of students, in fact, took the speaking task assessment very seriously, and studied extensively for it. Some faculty members, however, have indicated that there appears to be a wide gap in terms of proficiency between the ‘meets the expectations’ and ‘exceeds the expectations’ levels. It has been speculated that this could be one of the reasons why the data reported such a large number of students at a very high proficiency level. Therefore, it has been suggested to add to the current rubric an intermediate proficiency level that would capture those students that perform slightly above their course level. C. Resulting action plan: Based on A and B, what changes, if any, do you anticipate making? The overall average achieved by students on the speaking task in French shows a satisfactory result, with 87.9% of students meeting expectations as defined by the Assessment Committee. The averages achieved on each individual parameter in French show areas of relative strength, as well as two areas of relative weakness: vocabulary and grammar. After discussion of the results across all languages taught in the department, it has been decided by the Assessment Committee to postpone any changes in curriculum emphases or instructional methodology until we have gathered more complete data, including student performance on written tasks, as well as a second assessment using the speaking task. After compiling and analyzing data for all assessment completed in academic year 2009-2010, the Assessment Committee, in consultation with the faculty of the department, will make recommendations concerning curriculum and classroom practice for the 2010-2011 academic year. 9(37) APPENDICES APPENDIX I SITUATIONS FOR ORAL ASSESSMENT IN FRENCH Students will pick ONE situation at random for the interview. SITUATION 1: AT QCC Imagine that you are a new student and I am the advisor. What would you say, how would you answer my questions? Use the “vous” form. - Greet each other and exchange names Personal info: age, nationality, how is he doing/feeling, phone number Services on campus/location of certain buildings Daily activities (schedule): courses, activities during the day Activities during the weekend: likes and dislikes Plans after college. POSSIBLE QUESTIONS IN FRENCH - Comment allez-vous ? - Comment vous appelez-vous ? - Quel âge avez-vous ? - Où habitez-vous ? - Où travaillez-vous ? - Quel est votre numéro de téléphone ? - Où est la cafétéria ? Où est la bibliothèque ? - Quelles classes avez-vous à l’université ? - A quelle heure est votre classe de français ? - Quels jours de la semaine travaillez-vous? - Qu’est-ce que vous aimez faire le week-end ? - Qu’est-ce que vous n’aimez pas faire ? - Est-ce que vous aimez voyager ? Avec qui ? Où ? - Qu’est-ce que vous désirez faire après vos études à QCC ? 10(37) SITUATION 2: A UNE BOUM Imagine that you are at a party and you start talking with another student. What would you say, how would you answer his/her questions? Use the “vous” or “tu” form. - Greet each other and exchange names Exchange personal info: age, nationality, how is he doing/feeling, birthday, phone number Talk about your family Activities during the week-end Plans for the vacation Likes and dislikes POSSIBLE QUESTIONS IN FRENCH - Comment ça va ? - Comment est-ce que tu t’appelles ? - Quel âge as-tu ? - Quelle est ta nationalité ? - Où habites-tu ? - Habites-tu avec tes parents ? Dans un appartement ou une maison ? - Est-ce que tu as des frères ou des sœurs ? - Quel âge ont-ils ? - Comment s’appellent-ils ? - Quel est ton numéro de téléphone ? - Qu’est-ce que tu fais en général le week-end ? - Qu’est-ce que tu vas faire pendant les vacances ? Voyager ? Etudier ? Travailler ? - Qu’est-ce que tu aimes faire ? - Qu’est-ce que tu n’aimes pas faire ? 11(37) SITUATION 3: MON PETIT AMI / MA PETITE AMIE Imagine that you are talking with your best friend about your new boyfriend / girlfriend. What would you say, how would you answer his / her questions? Use the “tu” form. - Greet each other Girlfriend/boyfriend info: age, nationality, how is he doing/feeling, birthday, phone number Talk about his/her family Activities during the week. What does he/she do? Plans for the weekend. What are they planning to do during the weekend? Likes and dislikes. What does he/she like? POSSIBLE QUESTIONS IN FRENCH - Comment ça va ? - Comment s’appelle ton petit ami/ ta petite amie ? - Quel âge a-t-il/a-t-elle ? - Où habite-t-il/elle ? - Comment est-il/elle ? (jeune/beau/belle, sympathique, intelligent/e, etc. - Comment est sa famille ? Il/elle a des frères ou des sœurs ? - Qu’est-ce qu’il/elle fait ? Etudie/travaille ? - Est-ce qu’il est étudiant/e à QCC ? - Qu’est-ce qu’il/elle étudie ? - Qu’est-ce que vous faites ensemble pendant le week-end ? Danser / faire une promenade / aller au cinéma / faire du sport ? - Qu’est-ce qu’il/elle aime faire ? - Qu’est-ce qu’il/elle n’aime pas faire ? 12(37) APPENDIX II HOLISTIC RUBRIC FOR ORAL ASSESSMENT IN FRENCH Listening Comprehension Performance exceeds expectations (4 points) Performance meets expectations (3 points) Performance almost meets expectations (2 points) Performance does not meet expectations (0 – 1 points) Fluidity Pronunciation Vocabulary Grammar Rich use of vocabulary Correct use of basic language structures (1-5 errors) Does not interfere with communication Adequate and accurate use of vocabulary for this level Adequate use of basic language structures (6-10 errors) Speech choppy and/or slow with frequent pauses. Few or incomplete thoughts Occasionally interferes with communication Somewhat inadequate and/or inaccurate use of vocabulary Emerging use of basic language structures (11-15 errors) Speech halting and uneven with long pauses or incomplete thoughts Frequently interferes with communication Inadequate and/or inaccurate use of vocabulary Inadequate and/or inaccurate use of basic language structures (more than 16 errors) Student understands the examiner’s questions and responds easily and without probing Speech continuous with few pauses or stumbling Student understands the examiner’s questions and knows how to respond but needs occasional probing Some hesitation but manages to continue and to complete her/his thoughts Student only understands the examiner’s questions after probing Student fails to understand most questions even after probing 13(37) Enhances communication Conclusions & Action Plan Generally speaking, data portray a uniform acquisition scenario among the foreign languages evaluated, namely, Chinese, French, German, Hebrew, Italian and Spanish. As Table 1 shows, all six language groups display similar percentages of students reaching or exceeding the proficiency levels set up for a Beginning I language course. Table 1 Percentage of students reaching or exceeding the required proficiency levels for each language group 80 70 Chinese 60 French 50 German 40 Hebrew 30 Italian 20 Spanish 10 0 However, contrary to our predictions, no language group reported more than 75 percent of their students meeting the proficiency standards of the course. In fact, an average of less than 2/3 of our learners reached the desired proficiency levels. In any case, a closer look at the data reveals an interesting acquisition phenomenon. Our L2 learners seem to encounter less difficulty in developing the required speaking and auditory skills than their reading or writing abilities. Despite their limited amount of instruction and exposure to the target language, a relatively high number of students (avg. 87%), are able to speak and converse at the expected level of a beginning course, irrespective of the language they are learning. Furthermore, their ability to comprehend oral messages seems to be equally developed. In fact, the percentage of students meeting the standards of the course is 75 percent (see Table 2 below). 14(37) Table 2 Percentage of students reaching or exceeding the required level of oral, auditory, reading and writing proficiency for each language group 100 90 80 70 Oral Auditory Reading Writing 60 50 40 30 20 10 0 Chinese French Hebrew German Italian Spanish The reading and writing skills, however, do not seem to follow a similarly expedite developmental pattern. Data indicate that an average of only 63 percent of the students write at the level required by the course. If we eliminate the high percentage displayed by the students of Chinese (92%), the number reaches worrisome levels (55%). These results are quite interesting and intriguing. Normally, one would expect just opposite outcomes given that performance limitations of psychological nature (i.e. nervousness, anxiety) are usually more visible in generating oral than written language. Such a clear discrepancy in students’ oral and written use of their target language (henceforth: L2) calls for a re-analysis of the oral assessment tools used, mainly with regard to their reliability and usefulness in generating accurate data. This re-evaluation should help us eliminate or, at least reduce, the effects of external factors that might have altered the results obtained. The personal and oral nature of this assessment process, in fact, may be easily subject to human errors or bias. With that in mind, the department will organize some training sessions for the instructors administering the oral test in order to ensure that the assessment tool is used uniformly and appropriately. In any case, the low percentage of students meeting the writing standards of the course is also reflected in the appropriate use of L2 syntactic structures. Data indicate that an average of 44 percent of the students tested were able to reach the accuracy standards required by the course. And again, if we eliminate the percentage of the students of Chinese from our calculations, the percentile lowers to 38 percent. Interestingly, such a lower accuracy level is also encountered in L2 oral production. Across the six language groups, the appropriate use of grammatical structures is one of the weakest oral abilities. That being the case, one could assume that internalizing L2 grammar rules is problematic. Such difficulties are displayed in both oral and written language modes. 15(37) Fortunately, this does not seem to be case when students need to master the required vocabulary. Lexical items do not appear to be acquisitionally as problematic as the grammar rules. As Table 3 indicates, the overall percentage of students using the required vocabulary is clearly higher (62%), even though the Italian and Spanish learners are still showing some problems (33% and 43%, respectively) Table 3 Percentage of students reaching or exceeding the required levels of lexical and syntactic proficiency for each language group 80 70 60 50 Grammar Voc. 40 30 20 10 0 Chinese French Hebrew German Italian Spanish In sum, students have shown to be struggling with the mastering of L2 grammar rules. Their behavior is quite consistent, equally involving the oral and written use of their target language. The reasons justifying this lack of accuracy may be various and of different nature. The groups that have shown greater number of problems are those learning morphologically rich languages such as Italian, French Spanish and German. At a beginning level, the acquisition of grammar is mostly morphologically-based. It is well known that morphology is a linguistic component that is usually acquired very late. However, the similarly lower number of students of Italian and Spanish reaching the desired level of lexical knowledge seems to highlight a general behavior of poor study skills and habits. In fact, L2 learners appear to fall short whenever the skill requires a more attentive participation and thorough analysis of the language. With this in mind, the department will implement a greater variety of grammar activities and tasks in the curricula of the beginning language courses along with a closer monitoring of students' homework and lab assignments. 16(37) QCC COURSE ASSESSMENT FORM (SHORT) QCC COURSE ASSESSMENT FORM Fall 2004, Rev. 6/15/07 Date: 6-8-10 Department: Foreign Languages and Literatures Course: LF 111 Curriculum or Curricula: LA PART I. STUDENT LEARNING OBJECTIVES For Part I, attach the summary report (Tables 1-4) from the QCC Course Objectives Form. TABLE 1. EDUCATIONAL CONTEXT LF-111 is the first part of the introductory sequence of foreign language study (a requirement for a successful transfer to the junior year of a baccalaureate program). It is a foundation course required for (an AA) degree in Liberal Arts and Sciences, Fine Arts, and Business Transfer. TABLE 2. CURRICULAR OBJECTIVES Note: Include in this table curriculum-specific objectives that meet Educational Goals 1 and 2: Curricular objectives addressed by this course: N/A TABLE 3. GENERAL EDUCATION OBJECTIVES Gen Ed objective’s ID number from list (1-10) General educational objectives addressed by this course: Select from preceding list. (1) Communicate effectively through reading, writing, listening and speaking. (2) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. 17(37) TABLE 4: COURSE OBJECTIVES AND STUDENT LEARNING OUTCOMES Course objectives Learning outcomes 1. Provide basic information in Students will be able to talk about themselves by providing their name, French about yourself, your city, address, phone number, school schedule. They will also be able to describe your classmates, your family, their family or hobbies by answering questions in prompted dialogues. friends, hobbies, and daily activities. 2. Demonstrate ability to accomplish simple communicative tasks on every day topics such as greeting people or introduce yourself to others, or describing your life in school or at work, or during your spare time. Students will be able to greet people and/or introduce themselves, or exchange personal information by participating in communicative tasks where they will play the role of a new student at QCC or a party guest trying to make friends. Students will also be able to write about themselves, their friends, their studies, their families, what they like or do not like to do, or write a letter to a pen pal about these topics. 18(37) PART II. ASSIGNMENT DESIGN: ALIGNING OUTCOMES, ACTIVITIES, AND ASSESSMENT TOOLS For the assessment project, you will be designing one course assignment, which will address at least one general educational objective, one curricular objective (if applicable), and one or more of the course objectives. Please identify these in the following table: TABLE 5: OBJECTIVES ADDRESSED IN ASSESSMENT ASSIGNMENT Course Objective(s) selected for assessment: (select from Table 4) 1. Provide basic information in French about yourself, your city, your classmates, your family, friends, hobbies, and daily activities. 2. Demonstrate ability to accomplish simple communicative tasks on every day topics such as greeting people or introducing yourself to others, or describing your life in school or at work and in your spare time. Curricular Objective(s) selected for assessment: (select from Table 2) N/A General Education Objective(s) addressed in this assessment: (select from Table 3) 1. Communicate effectively through reading, writing, listening and speaking. 2. Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. In the first row of Table 6 that follows, describe the assignment that has been selected/designed for this project. In writing the description, keep in mind the course objective(s), curricular objective(s) and the general education objective(s) identified above, The assignment should be conceived as an instructional unit to be completed in one class session (such as a lab) or over several class sessions. Since any one assignment is actually a complex activity, it is likely to require that students demonstrate several types of knowledge and/or thinking processes. Also in Table 6, please a) identify the three to four most important student learning outcomes (1-4) you expect from this assignment b) describe the types of activities (a – d) students will be involved with for the assignment, and c) list the type(s) of assessment tool(s) (A-D) you plan to use to evaluate each of the student outcomes. (Classroom assessment tools may include paper and pencil tests, performance assessments, oral questions, portfolios, and other options.) Note: Copies of the actual assignments (written as they will be presented to the students) should be gathered in an Assessment Portfolio for this course. 19(37) TABLE 6: ASSIGNMENT, OUTCOMES, ACTIVITIES, AND ASSESSMENT TOOLS Briefly describe the assignments that will be assessed: 1. Oral Interview: This project assessed students’ speaking abilities at a novice-mid proficiency level as described in ACTFL 2006 guidelines. Their conversational abilities were assessed by engaging them in role-play activities where both they and the instructor play a specific role. Students may play the role of a new student at QCC, or meeting someone at a party trying to make new friends, or may share some personal information with a close friend (played by the instructor) about a new boy/girlfriend. Oral tasks prompted the students to provide personal information, i.e. their name, address, phone number, or class schedule, or description of their daily activities and hobbies. 2. Written Final Exam: Listening comprehension was assessed by the instructor reading questions and having students choose the correct answers to some questions and then a true/false exercise on a passage read to them. Reading abilities was evaluated by having students read two passages in French and answer true/false questions on the first passage or complete sentences in a multiple choice exercise. Vocabulary knowledge was assessed by an exercise “chase the intruder” and completing sentences. Grammar accuracy was assessed by exercises on verbs, adjectives and various aspects of grammar. These were exercises with fill-in blanks, true/false, or multiple choices answers. Writing abilities were assessed by asking the students to describe themselves, or a friend, their studies, their plans for the future, and what they like or do not like to do, This was a short essay of 60 words. Desired student learning outcomes for the assignment (Students will…) List in parentheses the Curricular Objective(s) and/or General Education Objective(s) (1-10) associated with these desired learning outcomes for the assignment. Briefly describe the range of activities student will engage in for this assignment. Gen-Ed objective 2. Written Final Exam (1) Communicate effectively through reading, writing, listening and speaking. (2) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. 1. Oral Interview Role-play at the Registrar’s office, at a party or at a friend’s house. Listening comprehension, grammar, vocabulary, reading comprehension and writing activities and tasks are described in the paragraph above. What assessment tools will be used to measure how well students have met each learning outcome? (Note: a single assessment tool may be used to measure multiple learning outcomes; some learning outcomes may be measured using multiple assessment tools.) 1. Oral Interview Students will be asked to complete a task where they need to exchange personal information with a new acquaintance met at the Registrar’s office, or at a party trying to make a new friend or at friend’s house sharing a new boy/girlfriend’s personal information with a close friend (see Appendix I). Curricular objectives 2. Written Final Exam See paragraph 2 above and Appendix III for rating scales. N/A 20(37) PART III. ASSESSMENT STANDARDS (RUBRICS) Before the assignment is given, prepare a description of the standards by which students’ performance will be measured. This could be a checklist, a descriptive holistic scale, or another form. The rubric (or a version of it) may be given to the students with the assignment so they will know what the instructor’s expectations are for this assignment. Please note that while individual student performance is being measured, the assessment project is collecting performance data ONLY for the student groups as a whole. TABLE 7: ASSESSMENT STANDARDS (RUBRICS) Brief description of assignment: (Copy from Table 6 above) This project will assess students’ speaking abilities at a novice-mid proficiency level as described in ACTFL 2006 guidelines. Their conversational abilities will be assessed by engaging them in role-play activities where both they and the instructor play a specific role. Students may play the role of a new student at QCC, or a party guest trying to make new friends, or may share some personal information with a close friend (played by the instructor) about a new boy/girlfriend. Oral tasks will prompt the students in providing personal information, i.e. their name, address, phone number, or class schedule, or describing their daily activities and hobbies. Desired student learning outcomes from the assignment: (Copy from Column 1, Table 6 above; include Curricular and /or General Education Objectives addressed) Gen-Ed objectives (1) Communicate effectively through reading, writing, listening and speaking. 3) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. Curricular objectives N/A Assessment measures for each learning outcome: (Copy from Column 3,Table 6 above) Students will be asked to complete a task where they need to exchange personal information at the Registrar’s office, or in a friend’s house, trying to make a new friend, or share a new boy/girlfriend’s personal information with a close friend. Listening comprehension, grammar knowledge, vocabulary, reading comprehension and writing were assessed by exercises on a variety of tasks described above. 21(37) Standards for student performance: 1. The parameters for measuring students’ speaking abilities will be to determine whether: (i) they understand the questions being asked by the interlocutor, (ii) they are accurate with regard to their use of French syntactic structures and vocabulary, (iii) they are understood by the interlocutor by using the correct intonation and pronunciation, and (iv) they speak with some degree of fluidity. 75% of the students tested are anticipated to meet the course’s expectations as described in the attached rubric (see Appendix II). 2. The parameters for measuring students writing will be assessed as described in the attached rubric for writing (see Appendix IV). PART IV. ASSESSMENT RESULTS TABLE 8: SUMMARY OF ASSESSMENT RESULTS Use the following table to report the student results on the assessment. If you prefer, you may report outcomes using the rubric(s), or other graphical representation. Include a comparison of the outcomes you expected (from Table 7, Column 3) with the actual results. NOTE: A number of the pilot assessments did not include expected success rates so there is no comparison of expected and actual outcomes in some of the examples below. However, projecting outcomes is an important part of the assessment process; comparison between expected and actual outcomes helps set benchmarks for student performance. TABLE 8: SUMMARY OF ASSESSMENT RESULTS Desired student learning outcomes: (Copy from, Column 1,Table 6 above; include Curricular and/or General Education Objectives addressed) Student achievement: Describe the group achievement of each desired outcome and the knowledge and cognitive processes demonstrated. Gen-Ed objectives See Table 9 Communicate effectively through reading, writing, listening and speaking. Curricular objectives N/A 22(37) TABLE 9. EVALUATION AND RESULTING ACTION PLAN In the table below, or in a separate attachment, interpret and evaluate the assessment results, and describe the actions to be taken as a result of the assessment. In the evaluation of achievement, take into account student success in demonstrating the types of knowledge and the cognitive processes identified in the Course Objectives. A. Analysis and interpretation of assessment results: 1. Speaking Task - Oral interview: 168 students completed the speaking task in French, and their performance was rated according to five parameters: listening comprehension, fluidity, pronunciation, vocabulary and grammar. Student performance was scored using the above-mentioned rubric. The results are as follows: SCORING SHEET‐ LF Speaking Task Listening Comprehension Range Listening Comprehension 4 Fluidity Pronunciation Vocabulary Grammar Total 4 4 4 4 20 Percentage 3.14 2.96 2.68 2.75 2.83 14.33 # of students 168 168 168 168 168 168 The total points a student could achieve (adding up all five parameters, each worth a maximum of four points) was 20. The scale agreed upon beforehand by the Assessment Committee defined the following ranges: 0-5 points= student performance does not meet expectations; 6 – 10 points= student performance almost meets expectations; 11-15 points= student performance meets expectations; 16-20= student performance exceeds expectations. The results for percentage of students in each category are as follows: Speaking students’ performance Range Does not meet expectations 0‐5 Almost meets expectations 6‐10 # of students 1 24 Percentage 0.5% 14% Meets expectations 11‐ 15 83 50% Exceed expectations 16‐20 60 35.5% The overall student performance shows that 85.5% of students met or exceeded expectations 23(37) 2. Written Final Examinations - Overall view: The data of 180 students who completed the written final exam in French was gathered. Their performance was rated according to five categories: listening comprehension, vocabulary, grammar, reading and writing. The results are as follows: SCORING SHEET‐ LF General Performance in E ach Category Listening Vocabulary Grammar Reading Writing Total Range 0‐16 0‐16 0‐36 0‐16 0‐16 0‐100 Score 13.24 10.14 20.13 12.36 12.68 68.54 # of Students 180 180 180 180 180 180 The average score achieved was 69% The total points a student could achieve (adding up all five categories) was 100. The scale agreed upon beforehand by the Assessment Committee defined the following ranges: 0-60 points= student performance does not meet expectations; 61–78 points= student performance almost meets expectations; 79-89 points= student performance meets expectations; 90-100= student performance exceeds expectations. Range # 0f Students Percentage OVERALL. Student performance … Does not meet Almost meets expectations expectations 61‐78 0‐60 Meets expectations 79‐89 Exceeds expectations 90‐100 54 73 38 15 30% 40.5% 21% 8.5& The overall student performance shows that only 29% of students met or exceeded expectations. The results for percentage of students in each category are as follows: LISTENING. Student performance … Range Does not meet expectations 0‐9.5 16 # of Students Almost meets expectations 10‐12.5 37 24(37) Meets expectations 13.14.5 58 Exceeds expectations 15‐16 69 Percentage 9% VOCABULARY. Student performance … Range Does not meet expectations 0‐9.5 # of Students Percentage Range # of Students Percentage 20.5% 32.5% 38% Almost meets expectations 10‐12.5 Meets expectations 13‐14.5 78 66 23 Exceeds expectations 15‐16 13 43% 37% 13% 7% GRAMMAR. Student performance … Does not meet Almost meets expectations expectations 0‐21.5 22‐28 Meets expectations 28.5‐32 Exceeds expectations 32.5‐36 97 39 27 17 54% 22% 15% 9% READING. Student performance … Does not meet Almost meets expectations expectations 0‐9.5 10‐12.5 Meets expectations 13‐14.5 Exceeds expectations 15‐16 22 67 55 36 12% 37% 31% 20% WRITING. Student performance … Does not meet Almost meets expectations expectations 0‐9.5 10‐12.5 Meets expectations 13‐14.5 Exceeds expectations 15‐16 24 52 44 60 13% 29% 24.5% 33.5% Range # of Students Percentage Range # of Students Percentage B. Evaluation of the assessment process: What do the results suggest about how well the assignment and the assessment process worked both to help students learn and to show what they have learned? The results of the oral interview were that 85.5 % of students met or exceeded expectations. This is a very positive result. However, in the final written exam the overall performance results show the following percentages of students who met or exceeded expectations in the different categories: 70 % in listening, 20 % in vocabulary, 51 % in reading comprehension, 48 % in writing and only 14 % in grammar. Evaluation of the assessment The results obtained seem to indicate that the assessment tools used and the assessment 25(37) process undertaken has been effective in determining our students’ strengths and weaknesses. C. Resulting action plan: Based on A and B, what changes, if any, do you anticipate making? The average achieved in the oral interview was quite satisfactory and proved the benefit of the communicative method used by many instructors in the department. However, the averages in other categories show weaknesses especially in grammar. This observation should be taken into consideration in our teaching in order to improve these results and students’ performance. APPENDICES APPENDIX I SITUATIONS FOR ORAL ASSESSMENT IN FRENCH Students will pick ONE situation at random for the interview. SITUATION 1: AT QCC Imagine that you are a new student and I am the advisor. What would you say, how would you answer my questions? Use the “vous” form. 26(37) - Greet each other and exchange names Personal info: age, nationality, how is he doing/feeling, phone number Services on campus/location of certain buildings Daily activities (schedule): courses, activities during the day Activities during the weekend: likes and dislikes Plans after college. POSSIBLE QUESTIONS IN FRENCH - Comment allez-vous ? - Comment vous appelez-vous ? - Quel âge avez-vous ? - Où habitez-vous ? - Où travaillez-vous ? - Quel est votre numéro de téléphone ? - Où est la cafétéria ? Où est la bibliothèque ? - Quelles classes avez-vous à l’université ? - A quelle heure est votre classe de français ? - Quels jours de la semaine travaillez-vous? - Qu’est-ce que vous aimez faire le week-end ? - Qu’est-ce que vous n’aimez pas faire ? - Est-ce que vous aimez voyager ? Avec qui ? Où ? SITUATION 2: A UNE BOUM Imagine that you are at a party and you start talking with another student. What would you say, how would you answer his/her questions? Use the “vous” or “tu” form. - Greet each other and exchange names Exchange personal info: age, nationality, how is he doing/feeling, birthday, phone number Talk about your family Activities during the week-end Plans for the vacation Likes and dislikes POSSIBLE QUESTIONS IN FRENCH - Comment ça va ? - Comment est-ce que tu t’appelles ? - Quel âge as-tu ? - Quelle est ta nationalité ? - Où habites-tu ? 27(37) - Habites-tu avec tes parents ? Dans un appartement ou une maison ? - Est-ce que tu as des frères ou des sœurs ? - Quel âge ont-ils ? - Comment s’appellent-ils ? - Quel est ton numéro de téléphone ? - Qu’est-ce que tu fais en général le week-end ? - Qu’est-ce que tu vas faire pendant les vacances ? Voyager ? Etudier ? Travailler ? - Qu’est-ce que tu aimes faire ? - Qu’est-ce que tu n’aimes pas faire ? 28(37) SITUATION 3: MON PETIT AMI / MA PETITE AMIE Imagine that you are talking with your best friend about your new boyfriend / girlfriend. What would you say, how would you answer his / her questions? Use the “tu” form. - Greet each other Girlfriend/boyfriend info: age, nationality, how is he doing/feeling, birthday, phone number Talk about his/her family Activities during the week. What does he/she do? Plans for the weekend. What are they planning to do during the weekend? Likes and dislikes. What does he/she like? POSSIBLE QUESTIONS IN FRENCH - Comment ça va ? - Comment s’appelle ton petit ami/ ta petite amie ? - Quel âge a-t-il/a-t-elle ? - Où habite-t-il/elle ? - Comment est-il/elle ? (jeune/beau/belle, sympathique, intelligent/e, etc. - Comment est sa famille ? Il/elle a des frères ou des sœurs ? - Qu’est-ce qu’il/elle fait ? Etudie/travaille ? - Est-ce qu’il est étudiant/e à QCC ? - Qu’est-ce qu’il/elle étudie ? - Qu’est-ce que vous faites ensemble pendant le week-end ? Danser / faire une promenade / aller au cinéma / faire du sport ? - Qu’est-ce qu’il/elle aime faire ? - Qu’est-ce qu’il/elle n’aime pas faire ? 29(37) APPENDIX II HOLISTIC RUBRIC FOR ORAL ASSESSMENT IN FRENCH Performance exceeds expectations Performance meets expectations Performance almost meets expectations Listening comprehension Student understands the examiner’s questions and responds easily and without probing 4 points Student understands the examiner’s questions and knows how to respond but needs occasional probing Fluidity Pronunciation Vocabulary Grammar Speech continuous with few pauses or stumbling Enhances communication Rich use of vocabulary Correct use of basic language structures (1-5 errors) 4 points 3 points Student only understands the examiner’s questions after probing 3 points Speech choppy and/or slow with frequent pauses. Few or incomplete thoughts 2 points Speech halting and uneven with long pauses or incomplete thoughts 2 points Performance does not meet expectations Student fails to understand most questions even after probing 4 points Some hesitation but manages to continue and to complete her/his thoughts 4 points Does not interfere with communication 4 points Adequate and accurate use of vocabulary for this level 3 points 3 points Occasionally interferes with communication 2 points Frequently interferes with communication 3 points Somewhat inadequate and/or inaccurate use of vocabulary. 2 points Emerging use of basic language structures (11-15 errors) 2 points Inadequate and/or inaccurate use of vocabulary Inadequate and/or inaccurate use of basic language structures (more than 16 errors) 0-1 point 0-1 point 0-1 point 0-1 point APPENDIX III SCORING SCALES Grammar Task Scale (Range: 0 to 36) 30(37) Adequate use of basic language structures (6-10 errors) 0-1 point GRAMMAR SECTION ACCURATE USE OF THE GRAMMATICAL STRUCTURES LEARNED IN THE COURSE Performance More than 90% completion of the task exceeds (32.5- 36 points) expectations Performance Between 79% and 89% completion of the task meets (28.5- 32 points) expectations Performance Between 64% and 78% completion of the task almost (22 – 28 points) meets expectations Performance Between 0% to 60% completion of the task does not (0 - 21.5 points) meet expectations Vocabulary Task Scale (Range: 0 to 16) VOCABULARY SECTION VOCABULARY SECTION ACCURATE AND ADEQUATE USE OF THE VOCABULARY LEARNED IN THE COURSE ACCURATE AND ADEQUATE USE OF THE VOCABULARY LEARNED IN THE COURSE Performance exceeds expectations More than 90% completion of the task (15 - 16 points) Performance meets Between 79% and 89% completion of the task (13 – 14.5 points) 31(37) expectations Between 62% and 78% completion of the task (10 – 12.5 points) Performance almost meets expectations Performance does not meet expectations Between 0% to 61% completion of the task (0- 9.5 points) Listening Task Scale (Range: 0 to 16) LISTENING SECTION UNDERSTAND PHRASES, EXPRESSIONS AND SHORT MESSAGES RELATED TO THE TOPICS COVERED IN THE COURSE Performance More than 90% completion of the task exceeds expectations (15 – 16 points) Performance Between 79% and 89% completion of the task meets (13- 14.5 points) expectations Performance almost meets expectations Performance does not meet expectations Between 65% and 78% completion of the task (10 – 12.5 points) Between 0% to 60% completion of the task (0 to 9.5 points) 32(37) Reading Task Scale (Range: 0 to 16) READING SECTION UNDERSTAND SHORT AND SIMPLE MESSAGES RELATED TO THE TOPICS COVERED IN THE COURSE Performance More than 90% completion of the task exceeds expectations (15 – 16 points) Performance Between 79% and 89% completion of the task meets (13- 14.5 points) expectations Performance Between 65% and 78% completion of the task almost (10- 12.5 points) meets expectations Performance Between 0% to 60% completion of the task does not (0 to 9.5 points) meet expectations 33(37) APPENDIX IV Writing Task Holistic Rubric Exceeds expectations Meets expectations Almost meets expectations Does not meet expectations Task Completion Level of Discourse Vocabulary Grammar Superior completion of the task. Ss fully address the information requested, and provide additional details Completion of task. Ss fully address the information provided, but do not provide additional details Partial completion of task. Ss complete no more than 60% of the information requested Sentences are fully developed and interconnected with conjunctions (e.g. AND, BUT, or BECAUSE ) Rich use of vocabulary Perfect control of the syntactic structures required (accuracy level 90% - 100%) Sentences are fully developed. Cohesive devices, however, are sporadically used Adequate and accurate use of vocabulary Sentences are somewhat complete. Rare use of cohesive devices Somewhat inadequate and/or inaccurate use of vocabulary Adequate control of the syntactic structures. Some grammatical errors (accuracy level 79% - 89%) Emerging control of syntactic structures. Several grammatical errors (accuracy level 61% - 78%) Minimal completion of task. Ss complete less than 40% of the information requested. Sentences are mostly incomplete. No use of cohesive devices Inadequate and/or inaccurate use of vocabulary 34(37) Minimal control of syntactic structures. Numerous grammatical errors (accuracy level 0% - 60%) Conclusions & Action Plan Generally speaking, data portray a uniform acquisition scenario among the foreign languages evaluated, namely, Chinese, French, German, Hebrew, Italian and Spanish. As Table 1 shows, all six language groups display similar percentages of students reaching or exceeding the proficiency levels set up for a Beginning I language course. Table 1 Percentage of students reaching or exceeding the required proficiency levels for each language group 80 70 Chinese 60 French 50 German 40 Hebrew 30 Italian 20 Spanish 10 0 However, contrary to our predictions, no language group reported more than 75 percent of their students meeting the proficiency standards of the course. In fact, an average of less than 2/3 of our learners reached the desired proficiency levels. In any case, a closer look at the data reveals an interesting acquisition phenomenon. Our L2 learners seem to encounter less difficulty in developing the required speaking and auditory skills than their reading or writing abilities. Despite their limited amount of instruction and exposure to the target language, a relatively high number of students (avg. 87%), are able to speak and converse at the expected level of a beginning course, irrespective of the language they are learning. Furthermore, their ability to comprehend oral messages seems to be equally developed. In fact, the percentage of students meeting the standards of the course is 75 percent (see Table 2 below). 35(37) Table 2 Percentage of students reaching or exceeding the required level of oral, auditory, reading and writing proficiency for each language group 100 90 80 70 Oral Auditory Reading Writing 60 50 40 30 20 10 0 Chinese French Hebrew German Italian Spanish The reading and writing skills, however, do not seem to follow a similarly expedite developmental pattern. Data indicate that an average of only 63 percent of the students write at the level required by the course. If we eliminate the high percentage displayed by the students of Chinese (92%), the number reaches worrisome levels (55%). These results are quite interesting and intriguing. Normally, one would expect just opposite outcomes given that performance limitations of psychological nature (i.e. nervousness, anxiety) are usually more visible in generating oral than written language. Such a clear discrepancy in students’ oral and written use of their target language (henceforth: L2) calls for a re-analysis of the oral assessment tools used, mainly with regard to their reliability and usefulness in generating accurate data. This re-evaluation should help us eliminate or, at least reduce, the effects of external factors that might have altered the results obtained. The personal and oral nature of this assessment process, in fact, may be easily subject to human errors or bias. With that in mind, the department will organize some training sessions for the instructors administering the oral test in order to ensure that the assessment tool is used uniformly and appropriately. In any case, the low percentage of students meeting the writing standards of the course is also reflected in the appropriate use of L2 syntactic structures. Data indicate that an average of 44 percent of the students tested were able to reach the accuracy standards required by the course. And again, if we eliminate the percentage of the students of Chinese from our calculations, the percentile lowers to 38 percent. Interestingly, such a lower accuracy level is also encountered in L2 oral production. Across the six language groups, the appropriate use of grammatical structures is one of the weakest oral abilities. That being the case, one could assume that 36(37) internalizing L2 grammar rules is problematic. Such difficulties are displayed in both oral and written language modes. Fortunately, this does not seem to be case when students need to master the required vocabulary. Lexical items do not appear to be acquisitionally as problematic as the grammar rules. As Table 3 indicates, the overall percentage of students using the required vocabulary is clearly higher (62%), even though the Italian and Spanish learners are still showing some problems (33% and 43%, respectively) Table 3 Percentage of students reaching or exceeding the required levels of lexical and syntactic proficiency for each language group 80 70 60 50 Grammar Voc. 40 30 20 10 0 Chinese French Hebrew German Italian Spanish In sum, students have shown to be struggling with the mastering of L2 grammar rules. Their behavior is quite consistent, equally involving the oral and written use of their target language. The reasons justifying this lack of accuracy may be various and of different nature. The groups that have shown greater number of problems are those learning morphologically rich languages such as Italian, French Spanish and German. At a beginning level, the acquisition of grammar is mostly morphologically-based. It is well known that morphology is a linguistic component that is usually acquired very late. However, the similarly lower number of students of Italian and Spanish reaching the desired level of lexical knowledge seems to highlight a general behavior of poor study skills and habits. In fact, L2 learners appear to fall short whenever the skill requires a more attentive participation and thorough analysis of the language. With this in mind, the department will implement a greater variety of grammar activities and tasks in the curricula of the beginning language courses along with a closer monitoring of students' homework and lab assignments. 37(37)