[The A.S. Degree Program in Gallery and Museum Studies Program Review] 1 Outside Reviewer Gary Alan Wood, Director Regina A. Quick Center for the Arts, Fairfield University Tuesday, May 6 – Wednesday, May 7, 2014 Preface The A.S. Degree Program in Gallery and Museum Studies of Queensborough Community College is a significant and vibrant course of study, one highly relevant to American culture and the contemporary arts scene. As a degree program, it is poised to be very appealing to students looking for an avenue of involvement in the arts and a creative, hands-on career option. Students within the program are offered the abundant information vital to the development of specialized skills and comprehensive knowledge for continuing their degree and to future employment in the field, as well as the individualized attention and care that builds character, confidence, and practical skills. The program as it now exists has important pieces in place to grow; yet will require and highly deserves comprehensive attention and resources for it to blossom. Program Strengths The program is replete with upside possibilities; a point-of-view built on the existence of several critically important and already-existing components: 1. Faculty The arts faculty in general—and the current faculty member heading this program—offer students the crucial and contemporary information of an exciting, evolving field of study in a highly-informative, well-organized and supportive learning environment. Attention to the individual learner and their unique needs is present; thus, each student is poised to find the strength of confidence to continue their training, as well as their own, unique arts management voice. 2. Facilities The classroom facilities and on-campus galleries, museum and arts center provide strong, hands-on learning opportunities. While Queens in the immediate area—as well as Brooklyn and Manhattan—provide exceptional learning opportunities in the field, it is a significant selling point for potential students to understand that skill building and resumeenhancing opportunities are at their doorstep. 3. Location and regional opportunities Queens has its own historic reputation for distinctive and exhilarating arts activity, with numerous individuals and organizations of national and international distinction. Affiliation of the A.S. degree program with such notable entities is invaluable to growing its own reputation and capacities. It may be worth considering as part of a larger plan to quantify an appropriate number and acquire lasting partnerships with some of the leading institutions of the city. In the end, the A.S. program is readying their future (well-trained and knowledgeable workforce). 4. International and culturally-diverse student body The international nature of the student body is a very special asset to the program as it provides a vast array of cultural perspectives on the arts, as well as enhancing the learning experience for all by way of dynamic conversations built on their classroom learning and hands-on, in-the-field experiences. 5. Today’s gallery and museum scene While the core principles of management are tried-and-true, we see across America galleries and museums expanding their boundaries of mission in extraordinary and fresh ways. As a result, the dual challenge of the program—and for its learners—is to acquire and holdfast to the basic management principles, but indulge in the new, fast-paced generation of galleries and museums. 6. Classroom to career Although students in this A.S. degree program will be required to complete their degree beyond Queensborough Community College, the selection of this degree program for students represents a track to work upon completion of the degree, as well as internship and part-time positions along the way. The program has a work-to-career character; that is, the study of core principles is interesting, yet has little benefit without their creative and firsthand application. But as a selling point, it is true that the program as it is structured—and as it will surely continue to evolve—is very much classroom to career oriented, both practical and purposeful by its very nature (that may not be apparent in its current title). Program Challenges 1. Program name While the program’s current name is industry appropriate, it does not convey the inventive, hands-on, management/leadership, and contemporary flair characteristic of the profession today. A process of name change will create substantial opportunity to entice greater [The A.S. Degree Program in Gallery and Museum Studies Program Review] 3 enrollment and re-brand it within the industry as a fresh and innovative training program. The process itself—if it involves a number of diverse stakeholders—can serve to strengthen the program by way of a deep examination of the programs existing strengths and its potentialities. 2. Advising There appears to be a gap in knowledge about the program and all that it has to offer amongst the advising program. The title notwithstanding, the advisors need to be fully informed and equipped with the knowledge, incentives and materials to comprehensively and effectively convey the program’s benefits and its inherent creative, fulfilling nature. Periodic discussions and training with the program’s faculty—and tips from students within the program—is advised. 3. Low enrollment Low enrollment denies students within the program to interact with others to test their ideas, share experiences and work in teams. Given the exceptional diversity of the student population and the cultural heritages thereof, the program and its learners are denied the richness of learning the program is poised to offer. 4. College support It is imperative that the financial and management resources are made available to launch and sustain a strategic and marketing initiative designed to raise attention to the program’s uniqueness and increase enrollment. A well-designed strategic and executable plan with stretch, yet achievable outcomes will help formulate a required budget and nudge everyone to success. Suggestions 1. Create and launch a 3-year strategic plan that clearly identifies the program’s unique and exciting characteristics (that set it apart in the marketplace), along with the additional objectives: a. Established goals for: i. Student enrollment ii. Degree completion college and university affiliations iii. Gallery and museum collaborators iv. Innovative marketing plans to extensively promote a novel, new name for the program*. b. Create and instigate marketing strategies that more creatively tell the programs story, particularly for the college’s advising team; and, c. Establish clear, lofty and reachable goals in strengthening and enhancing all areas of the program’s long-term future. *Be watchful, however, to ensure that a focus on the recognized fundamental management principles for galleries and museums remains intact. 2. Create video testimonials of students, faculty and industry leaders to enhance the program’s online presence as a means of speaking directly to potential students about the program’s many benefits and highlights. 3. Formulate (at least) one formal and ongoing partnerships with an appropriate gallery or museum in Queens, Brooklyn and Manhattan that makes available and accessible its management practices and activities for the students and the curriculum. 4. Work with a high-profile arts partner (gallery and/or museum) in the design of an online course, so that much of the curriculum is built upon a working, vibrant and existing entity. 5. With regard to classrooms, having ready-access to “tour” various museums and galleries via the Internet would be advised, as more and more such entities are providing remote experiences available. Whatever technology may be required to ensure this distance learning is strongly suggested. 6. Closely examine the mission and teaching + learning approach of Vermont College of Fine Arts. Its low-residency methodology may have an equivalent at QCC for artists wishing to return to college training in order to enter the management side of the field. Adult-learners in this way are a prime market for growing the program. 7. Under the list of potential careers on the website (Career – Gallery and Museum Studies), consider including an option specific to art galleries, as the mission and general activities of a gallery differ significantly to that of a museum 8. Market the program with attention to the program’s key attributes: a. Highly trained and proficient instructors b. Access to hands-on learning opportunities on campus and throughout the city c. Individualized learning designed to help each learner find their “…own unique artistic/management voice” d. Comprehensive training in all the fundamentals of museum and gallery management 9. In addition to Queens College, formulate two more matriculation agreements with highly recognized universities, particularly institutions that through association validate (exemplify) the QCC program’s stature. [The A.S. Degree Program in Gallery and Museum Studies Program Review] 5 10. Make use of an exhibit space for students that they independently govern (“club”), so that they are exposed to the entirety of the exhibit planning and execution process. Even a small exhibit space—in an office, cafeteria, or hallway—is sufficient for this purpose. Concluding Remarks Visiting Queensborough Community College and getting to know the A.S. Degree Program in Gallery and Museum Studies was a wonderful, fulfilling experience. The college is a fascinating and vibrant place of learning, and to see it first hand was truly enlightening and meaningful. The service provided to the students is vigorous and powerful. This program of study has all of the potential for greatness outlined in this review, with the hope that the time, attention and resources will be forthcoming to make it so. Thank you. Gary Alan Wood 15 Scuppo Road No. 1602 Danbury, CT 06811 garyalanwood@hotmail.com