COURSE SYLLABUS M&L 7388 – FIELD PROBLEMS IN LOGISTICS FALL 2014 Professor: Walter Zinn Office: 500 Fisher Hall Class: Fridays 8:30am-12:00pm A. e-mail: zinn.13@osu.edu Phone: 292-0797 Classrooms: Gerlach 305–Plenary meetings Gerlach 250–Team meetings INTRODUCTION Field Problems in Logistics is an advanced projects course for MBA and MBLE students. Students work as a consulting team to solve business problems for clients. At the end, each the team delivers a final report and a presentation to the client. B. OBJECTIVES The general objective is to provide students with a directed opportunity to test their problem solving skills on an actual business problem. Specifically, the course is designed to provide the following knowledge and experience: C. Design and execute a consulting project applying logistics tools. Develop business presentation skills. Improve on the ability to work in teams. Gain practical business experience before entering the job market. FORMAT The course is offered on a tutorial basis. The format of the class is as follows: Prior to the beginning of the course, the professor meets with business firms and public sector agencies to explain the course’s objectives, requirements and limitations. Those who agree to participate are asked to prepare a request for proposal (RFP). Consulting teams are organized in teams of five to six members. Students form their own teams. Specific research projects are assigned on a first come - first serve basis to complete teams. Please notify me by email anytime after 12pm Friday August 29th. The email must contain the name of every member of the team and 3 projects in decreasing order of preference. Early emails will not be accepted. Individual teams (all members) will meet weekly with the professor every Friday for about 30 minutes. We will discuss progress against plan, problems, and work with the team as required. 1 D. DEVELOPING THE PROJECT CHARTER AND LOG 1. View the project charter as a contract. Be prepared to deliver everything you promise in a project charter. 2. Elements of the project charter are as follows: What are the project goals, as outlined in the RFP and discussed with the client? What is the scope of the project? What is out-of-scope? How does the consulting team propose to conduct the study? (research design) Most importantly, what are the deliverables? What is the data collection plan? (Data source, format, timetable for collection and cleanup). What is the work plan? (Weekly Gantt Chart) What are the estimated expenses for the project? 3. Once the project charter is signed off by the client your freedom to redefine the research project is limited – except by agreement with the client. 4. Each consulting team is required to prepare a project log. The project log is a journal of every team and client meeting describing: E. The progress made since the last meeting The role of each team member in the meeting Issues requiring particular attention from the team. The logs are due in three different dates; 9/26; 10/31; and 12/05. They can be sent to the instructor as an attachment. There is no need for a hard copy. ADDITIONAL GUIDELINES 1. The consulting team is under the same restriction as any other consultant in honoring the confidentiality of information collected from the client or for the client. All information collected from the client or for the client remains the property of the client. 2. One student on each team is appointed as a point of client contact. All client contacts should be made through this designated team representative. 3. A client contact is appointed by the client firm. All contact with the client should be made through this designated client representative. F. SCHEDULE 1. The teams should contact the client by September 2nd (Tuesday) and have the project charter signed-off by October 3rd. 2 2. On Friday, September 27th we will meet as a class in Gerlach 305 for progress reports on each project. Each presentation is allotted 30 minutes, including 10 minutes for questions. Everyone is required to attend all presentations. 3. The final plenary meeting date is December 5th. The purpose of this meeting is to share our learning with all members of the class and to prepare for the client presentation. Each team is allotted 30 minutes for presentation, including 10 minutes for questions. The written project is due on this date. An electronic copy of the paper suffices. A paper copy is only needed if requested by the client. Everyone is required to attend all presentations. 4. Please note these important dates. The team meetings are on Fridays. Each team will have an appointed hour which we will keep throughout the semester. G. Friday, August 29th (plenary meeting-introduction) Friday, September 5th (team meetings) Friday, September 12th (team meetings) Friday, September 19th (team meetings) Friday, September 26th (team meetings - project log 1 due) Friday, October 3rd (plenary meeting-midterm presentations) Friday, October 10th (team meetings) Friday, October 17th (team meetings) Friday, October 24th (team meetings) Friday, October 31st (no meetings-project log 2 due) Friday, November 7th (team meetings) Friday, November 14th (team meetings) Friday, November 21st (team meetings) Friday, November 28th (no meetings-Thanksgiving) Friday, December 5th (plenary meeting-final presentations–project log 3 due) December 8th-17th (schedule client presentation) EVALUATION Course performance is determined by an evaluation of the following course components: Project Logs Mid-term progress report presentation Attendance to required meetings Project Report Final Project Presentation 10% 20% 10% 30% 30% Note: Except for the attendance grade, a group grade is assigned to each consulting team. However, the grade of an individual team member may vary by from the team project grade depending on project logs, peer evaluations and/or the instructor’s observation of individual performance within the team. 3