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BUSML 4380: Advanced Logistics Management
Term:
Fall 2012 First Session
Course Place & Time: Monday, Wednesday, & Friday – Mason Hall 405 12:40 – 1:35 PM
Course Prerequisites: BUSML 3380
Description:
Advanced coverage of the concepts and methods used to plan and manage
logistics activities in a business environment; in-depth understanding of
the components of logistics management and tradeoffs required to
manage the integrated flow of goods.
Instructor:
Jason Miller
Office: 356 Fisher Hall
Email: miller_5350@fisher.osu.edu
Website: https://carmen.osu.edu
Office Hours: By appointment (I am usually in Monday – Friday)
Required Text:
No text is formally required for this course, but the topics will extensively
overlap with those presented in Murphy & Wood (2011) that was used
for the introductory course.
Assigned Readings:
Much of this class will be taught through assigned readings from
academic journal articles in lieu of a textbook. All readings will be
posted on Carmen or emailed to the students by the instructor. All
students should be able to access assigned readings through the
Thompson Library’s website.
Course Lectures:
The course will be taught through a combination of PowerPoint slides and
written materials prepared by the instructor. These materials will be
posted online via Carmen.
Course Format:
This course will be taught through the lecture method. I readily
encourage discussion of topics and urge you to interrupt me for
clarification. Any course amendments (i.e. additional information on
points of discussion/clarification) will be posted on Carmen. Students are
responsible for all information discussed in assigned readings, in lecture
materials, and discussed in class.
Course Goals:
The goal of this class is to dive more deeply into the topics presented in
the introductory logistics class as well as introduce new concepts. I focus
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on covering many of these topics using concepts drawn from broader
organizational theory to explain the underlying process for implementing
these strategies and understanding the role that the broader organizational
and competitive environment plays in influencing logistics operations and
decision making. This class will focus on the marketing-logistics cost
tradeoff diagram to examine in greater detail the underlying tradeoffs.
We will focus on customer service, order processing, and extensively
discuss multiple facets of inventory management. We will also discuss
management of logistics personnel, the decision to outsource logistics
activities, the measurement of logistics performance, and logistics
strategy.
Grade Distribution:
I will base grades on the following exam
Assignment
Midterm Exam 1
Midterm Exam 2
Final Exam
Percentage
25%
35%
40%
Assignment Details:
The grades in this class are based on two short midterm exams and a final
examination. Exams will follow an essay-based format including
possible computational questions. Questions will be designed to evaluate
the student’s underlying knowledge of the key principles and processes
stressed in this course. Due to the nature of the course, exams will be
cumulative to a certain extent. If you know you will miss an exam, you
are required to notify the instructor before the exam to schedule a time to
take the exam.
Grading Scale:
The grades in the following scale are guaranteed; you cannot receive
lower than the grade in this scale.
Grade
A
AB+
B
BC+
C
CD+
D
E
Numeric Range Quality Points
388-400 points
4
372-387 points
3.7
352-371 points
3.3
336-351 points
3
324-335 points
2.7
312-323 points
2.3
300-311 points
2
288-299 points
1.7
272-287 points
1.3
256-271 points
1
0-255 points
0
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Class Attendance:
Life is full of choices, and one of those choices is to attend the course
lectures. Class attendance is not mandatory for this course but is highly
encouraged. Students will be responsible for all material posted on
Carmen, covered in required readings, and discussed in lecture.
Academic Integrity:
All tests, written exercises, and papers are to be your own work.
Academic integrity is essential to maintaining an environment that fosters
excellence in teaching, research, and other educational and scholarly
activities. Thus, the Ohio State University and the Committee on
Academic Misconduct (COAM) expect that all students have read and
understand the University’s Code of Student Conduct, and that all
students will complete all academic and scholarly assignments with
fairness and honesty. Students must recognize that failure to follow the
rules and guidelines established in the University’s Code of Student
Conduct and this syllabus may constitute “Academic Misconduct.” The
Ohio State University’s Code of Student Conduct (Section 3335-23-04)
defines academic misconduct as: “Any activity that tends to compromise
the academic integrity of the University, or subvert the educational
process.”
Examples of academic misconduct include (but are not limited to)
plagiarism, collusion (unauthorized collaboration), copying the work of
another student, and possession of unauthorized materials during an
examination. Ignorance of the University’s Code of Student Conduct is
never considered an “excuse” for academic misconduct, so I recommend
that you review the Code of Student Conduct and, specifically, the
sections dealing with academic misconduct.
If I suspect that a student has committed academic misconduct in this
course, I am obligated by University Rules to report my suspicions to the
Committee on Academic Misconduct. If COAM determines that you
have violated the University’s Code of Student Conduct (i.e., committed
academic misconduct), the sanctions for the misconduct could include a
failing grade in this course and suspension or dismissal from the
University.
If you have any questions about the above policy or what constitutes
academic misconduct in this course, please contact me. Other sources of
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information on academic misconduct (integrity) to which you can refer
include:
•The Committee on Academic Misconduct web pages
http://oaa.osu.edu/coam.html
•Ten Suggestions for Preserving Academic Integrity
http://oaa.osu.edu/coam/ten-suggestions.html
• Eight Cardinal Rules of Academic Integrity
http://www.northwestern.edu/provost/students/integrity/rules.html
Disabilities:
If you have a disability, as defined by the Americans with Disabilities Act
(ADA), which requires classroom accommodation or auxiliary aids,
please inform me of your needs during the first week of class so that I can
take appropriate action.
Course Disclaimer:
This syllabus is an outline for the course and can be changed based due to
in the event of extenuating circumstances, class progress, or by mutual
agreement between the instructor and the students.
Other:
All cellular phones, pagers and other electronic communication devices
are to be turned off during class. Any electronic recording of the lecture
or presentations is not authorized. The only exceptions will be those
authorized in writing by the Office of Disability Services.
Laptop computers are allowed for the purposes of note-taking. However,
at any point the instructor reserves the privilege to ask that all laptops be
closed if these devices are deemed to be a distraction.
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Class Schedule:
Week
Date
Topic
Reading
8/22/2012 Introduction & Overview of Logistics
Online Materials
1
8/24/2012 General System's Theory & Logistics
Online Materials
8/27/2012 Customer Service 1
Ulaga & Eggert (2006; JM)
2
8/29/2012 Customer Service 2
Ulaga & Eggert (2006; JM)
8/31/2012 Order Processing & Information Cost
Shapiro, Rangan, & Sviokla (1992; HBR)
9/3/2012 No Class - Labor Day
3
9/5/2012 Safety Stock & Service Level
Online Materials
9/7/2012 Midterm Exam 1
9/10/2012 Technology & Logistics
Online Materials
4
9/12/2012 Demand Management & Forecasting
Online Materials
9/14/2012 Postponement, Speculation, & VMI
Garcia-Dastugue & Lambert (2007; JBL)
9/17/2012 Inventory Centralization
Online Materials
5
9/19/2012 The Bullwhip Effect & CPFR
Lee et al. (1997; SMR)
9/21/2012 Midterm Exam 2
9/24/2012 3PLs & Partnerships
Bowersox (1990; HBR)
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9/26/2012 Procurement & The Outsourcing Decision
McIvor (2009; JOM)
9/28/2012 Transportation Management
Online Materials
10/1/2012 Performance Masurment & Scorecarding
Brewer & Speh (2000; JBL)
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10/3/2012 Measureing & Selling the Value of Logistics Lambert & Burduroglu (2000; IJLM)
10/5/2012 Logistics Strategy
Porter (1996; HBR)
10/8/2012 Exam Review
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TBD
Final Exam
HBR = Harvard Business Review; JBL = Journal of Business Logistics; JM = Journal of Marketing; JOM = Journal
of Operations Management; SMR = Sloan Management Review