The Digital Opportunity for Food and Drinks Brands Digital is where our target audience is Mr. tayto Facebook page is the No. 1 FMCG brand on Facebook in Ireland Young Adults Objectives of Mr. Tayto Social Create Relevance with Core Target 20-25 yr olds Drive Engagement Increase Social Mentions Drive Positive Sentiment towards Mr. Tayto Build a Database of core audience Grow core Fanbase …..while not alienating others Who are we targeting ? What do we want to say to them ? How will we reach them ? SOCIAL PLATFORMS FOR MR TAYTO Broad Reach Always on, Central Hubs Real Time, Capturing Moments used Niche Platforms to be used on a tactical Campaign Campaign by by campaign basis NEED TO PRIORITISE WHAT PLATFORMS WE USE, WHY AND WHEN 1. Highlight OTL Campaign Bring #MoreThanJustACrisp to Life • • Lead Platform Facebook Support through Twitter 2. #TaytoPopUp 3. Ibiza Competition Excitement and Awareness of #TaytoPoPUp Promote Ibiza on pack Competition • • • Lead Platforms Twitter & Snapchat Support through FBk and Instagram • Lead Platform Twitter & Facebook Support through Instagram & Snapchat 3. Sustain Content Content to keep top of mind when not in campaign • Lead Platform Twitter & Facebook • Support through Instagram & Snapchat #MORETHANJUSTACRISP • Used Facebook Video Posts to create awareness of new TVC • Created online social campaign called #TalktoTayto to bring it to life digitally SOCIAL LISTENING OVERVIEW 793 Mentions #MoreThanJustACrisp Pulsar social Listening Tool - 227 mentions From Tayto 535 From Target 1,064,466 Social Impressions Delivered #MORETHANJUSTACRISP ACTIVATIONS FACEBOOK 7% Engagement Rate TWITTER 9% Engagement Rate #MORETHANJUSTACRISP SUPPORTED ON TWITTER FOR EVENTS HAPPENING IN REALTIME – JOINING THE ZEITGEIST WHERE RELEVANT #MORETHANJUSTACRISP - REACH 300,000 250,000 200,000 150,000 • Highest Reach on Feb 25th, TV ad, #Talktotayto + #Popup Seeding, 271,647 social Imps 100,000 50,000 • Steady reach, approx 25K/day 0 • Up-weight on 19th March, Ibiza competition Pulsar social Listening tool *Data does not include results on Facebook as user posts are private TOP INFLUENCERS AND THEIR REACH 20,000 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 17 Pulsar #TAYTOPOPUP • Use of Realtime Social Platforms to excite and engage. • Use Facebook For Scale and pushing out video content 18 VIDEO POSTS ON FACEBOOK Video Reach Impressions Total Engagement Video Views Comment Likes Shares Time Lapse Pop Up Shop Video 44672 92674 2936 12800 76 298 43 Pop Up Shop Video 38576 82005 2957 13414 50 269 40 SOCIAL LISTENING OVERVIEW 146 mentions From 440 Mentions 20 Tayto 294 From Target 1,262,302 Social Impressions Delivered #TAYTOPOPUP AND SNAPCHAT • To push hype around the opening of the #TaytoPopUp we used Facebook and Twitter to push our followers to MrTaytoSnaps. • Only one call out post was pushed out on Twitter and FB yet we were inundated with Snapchats from our followers. 21 SNAPCHAT STORIES Each story received between 2200 and 2600 story views https://vimeo.com/124336668 22 USE OF TWITTER TO TALK AND ENGAGE WITH INFLUENCERS 23 TOP REACHING CONTENT Evoke competition – RT 221 Times 24 Pulsar Tayto Pop Up now open until Paddys day INFLUENCERS OF #TAYTOPOPUP 450,000 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000 0 25 Pulsar INSTAGRAM – 49 MENTIONS OVER CAMPAIGN PERIOD 26 Pulsar TAYTO IBIZA COMPETITION • Facebook and Twitter for scale • Built hype on Snapchat to show how the competition worked. • Promoted through Instagram • 1.5% Engagement Rate 27 DISPLAY TO DRIVE AWARENESS OF #MORETHANJUSTACRISPCAMPAIGN FULL EXPLOITATION OF SOCIAL PLATFORMS RESULTS AND LEARNINGS OF PLANNED ACTIVATION • Digital generated 7.5M impressions, and over 1,200 social conversations • Facebook for generating campaign awareness – video worked best • Instagram highly popular organic platform – good for influencers • Snapchat MrTaytoSnaps proved to be extremely popular with younger target. • Twitter had highest engagement around realtime events SUSTAIN CONTENT – ON TWITTER 17% ENGAGEMENT RATE Media First Depending on the image the follower clicked they were presented with one of these answers. 31 SUSTAIN CONTENT – ON TWITTER Seth Meyers Show – USA - 3.4 Million viewers The Late Late Show – 500K viewers RESULTS AND LEARNINGS OF REACTIVE ACTIVATION Facebook • 6.5million impressions through public pages • Featured on: 98FM, Ireland AM, VIP, Daily Mirror, Daily Edge, Journal.ie • 90k views on Daily Edge (4 different articles written) • 1 million (estimate) through private pages Twitter • 1.5 million impressions overall (Nov 3rd-8th) • 792,700 impressions: ‘Open Letter to the people of Ireland’ • #Tayto & Tayto’s trended Ireland-wide Traditional media still has a role to play In-housing of tech savvy social media management Own & Control Content on Free platforms