THE RISK INSTITUTE EXECUTIVE EDUCATION SERIES: BALANCING RISK TO CREATE VALUE DIGITAL DISRUPTION: STRATEGY, BRAND & TECHNOLOGY THE CONVERSATION ABOUT RISK STARTS HERE ABOUT THE RISK INSTITUTE Digital disruption is a part of today’s business environment. Customers and employees have their own perceptions about the “digital experience.” These disruptions and perceptions present opportunities for senior management to create value, as well as risks. Digital communications, for example, allow a firm to engage with customers to increase brand loyalty and to connect their employees in collaborative innovation to create value. Yet, there is the risk to the brand if the firm fails to act on a customer request or suggestion, or if employees’ expectations about their digital needs in the workplace are not met. The Risk Institute brings together leading academics and a collection of forward-thinking companies that understand that effective risk management strategies position them to create value in a competitive and dynamic marketplace. The Risk Institute Executive Education Series arms practitioners with fresh perspectives and approaches to: In this session, Deborah Mitchell (Fisher College of Business, OSU) and Keith Strier (EY) collaborate to provide insights into how companies can leverage digital disruptions to improve employee collaboration, operations and customer loyalty to create and capture value. Executives will learn how to: • Apply current research findings on consumer behavior and digital engagement with customers and employees' digital expectations in the workplace. • Develop a systematic approach to understanding their organizations' digital opportunities and vulnerabilities. • Develop a systematic approach to balancing the risk of being left behind in the race to be digital with the risks related to time and money spent on being digital. • Develop an enterprise-wide digital strategy aligned with their organization's strategy and brand vision. • Identify, measure and manage risks critical to an organization’s success • Apply leading academic research to business strategies for more competitive and sustainable advantages • Communicate effective risk management strategies to create an integrated and enterprise-wide approach • Create an organizational culture that manages risk proactively by allowing ideas, innovation and initiatives to flourish ENGAGEMENT WITH OTHER SENIOR EXECUTIVES Executives will participate in a group exercise and discussions to gain new insights into opportunities and risks related to digital disruptions and the value of having an enterprise digital strategy. Lunch will also provide participants with an opportunity to network. To register please contact: Denita Strietelmeier Program Manager The Risk Institute strietelmeier.1@osu.edu (614) 688-8289 BIOGRAPHIES OF SESSION LEADERS Deborah Mitchell, Clinical Professor of Marketing, The Ohio State University Fisher College of Business Mitchell joined the Fisher Marketing & Logistics faculty team Spring 2012. She has previously taught at University of Wisconsin-Madison, Northwestern University, Stanford, University of Pennsylvania, Cornell, and Temple University. In the past she has been executive director for the Center for Brand and Product Management at University of Wisconsin as well as Associate Dean for the Enterprise MBA Programs and Marketing Services. Dr. Deborah Mitchell is also the founder and president of Cypress Consulting, a successful marketing corporation with several high profile clients. Several of her research articles were published in scholarly publications including Journal of Consumer Research, Journal of Consumer Psychology, and others. Keith Strier, Principal, EY Advisory Strategy and Practice IDEAS (Innovation, Digital Enterprise & Agile Strategy) Strier is a Strategy Principal with a primary focus on Digital Enterprise Strategy and is the primary author of EY's Future of Work Playbook, co-developer of EY's Digital Program Activiation and Enterprise Experience Management offerings, spearheads EY's Perspective around Unmanned Autonomous Systems (Trucks and Aerial Drones) and drive Offering Management for EYs alliance with Microsoft. Prior to joining EY, he was one of the first Global Chief Digital Officers focused on enterprise enablement (versus consumer engagement), and an award-winning enterprise UX designer. Strier also has an extensive background in healthcare IT and Informatics, and was a visiting lecturer / summit facilitator at Harvard Medical School’s Center for BioMedical Informatics for a decade. He has a Law Degree (JD) from New York University School of Law and a BS from Cornell University. Bernadette A. Minton, Professor of Finance, Arthur E. Shepard Endowed Professor in Insurance and Academic Director of the Risk Institute at The Ohio State University Fisher College of Business Dr. Minton’s research interests range from risk management to corporate governance. Her research is published in leading financial economics journals as well as the financial press. As Academic Director of the Risk Institute, Dr. Minton coordinates and leads the Risk Institute’s activities related to curriculum, research and outreach. She currently teaches risk management to Fisher graduate and undergraduate students and works closely with future finance thought leaders in her role as co-coordinator of the PhD program in finance. Dr. Minton received a BA from Mount Holyoke College, and a MA and PhD from the University of Chicago. PROGRAM AT A GLANCE WHAT: Digital Disruption: Strategy, Brand & Technology WHEN: Thursday, January 21 10 a.m. – 2 p.m. WHERE: The Ohio State University The Blackwell Inn and Conference Center Pfahl Hall #302 2110 Tuttle Park Place Columbus, OH 43210 WHO: Senior executives and business unit leaders charged with driving growth and creating value while managing risk COST: $595 UPCOMING SESSIONS: Cost: $595 When: 10 a.m. - 2 p.m. on each date March 30, 2016 Risk Modeling: The Past and the Future May 12, 2016 The Talent War: Managing the Talent Pipeline and Succession Planning FOR MORE INFORMATION, PLEASE CONTACT: The Risk Institute The Ohio State University Fisher College of Business riskinstitute@fisher.osu.edu fisher.osu.edu/risk