3/16/2016 Starting out in Private Practice Heather L. Balog, Ph.D., CCC-SLP 1 Balog Speech & Language Center, Plymouth, MI heather.balog@balogspeechlang.com 2 H. L. Balog - ICCD 4.7.16 Private Practice H. L. Balog - ICCD 4.7.16 Private Practice 3 Introduction ASHA Resources http://www.asha.org/slp/ppresources.htm Multiple link to resources ASHA Leader articles: http://leader.pubs.asha.org/article.aspx?articleid=1814867 Dougherty & Krebs (2014) – The Magnificent 7 http://leader.pubs.asha.org/article.aspx?articleid=1814870 Dougherty (2014) – 8 Deadly Private Practice Don’ts http://leader.pubs.asha.org/article.aspx?articleid=1785874 4 Small business resources Merkel-Walsh (2013) – In private Practice: No More No-Shows H. L. Balog - ICCD 4.7.16 Private Practice H. L. Balog - ICCD 4.7.16 Private Practice 1 3/16/2016 5 Small Business Administration www.sba.gov Sometimes sponsor courses via your community college for nominal fees Excellent resource for many of your initial needs! Selected Questions (https://www.sba.gov/content/20-questions-before-starting-business) Why am I starting a business? What kind of business do I want? Who is my ideal customer (or in our case patient)? Am I prepared to spend the time/money to start my business? Where will my business be located? How much money do I need? Do I need to make a profit? Who is my competition and what will my pricing be? What will by legal structure be? 6 Business plan What taxes will I need to pay? What insurance do I need? How will I market? H. L. Balog - ICCD 4.7.16 Private Practice 7 Business plan 3 -5 year plan for how your business is going to grow and become profitable. You may or may not need to do this depending on how your start your practice. You will need to do this if you want to get a loan from a bank! There are many resources (e.g., SBA) for writing and business plan. H. L. Balog - ICCD 4.7.16 Private Practice H. L. Balog - ICCD 4.7.16 Private Practice 8 Business Structure Sole Proprietorship Limited Liability Company (LLC) or Professional Limited Liability Company (PLLC) Steps to form: Choose a business name File the necessary legal paperwork in your state, including license and permits. (hire an attorney to do this) This will get you and Employee Identification Number (EIN) Now you can open a Business Bank account! Cooperative Corporation Partnership S Corporation Two essential hires: attorney & accountant H. L. Balog - ICCD 4.7.16 Private Practice 2 3/16/2016 9 Banking and initial cash flow Keep track of initial expenses prior to your establishment (i.e., EIN) Cannot open a bank account for business until you have EIN (so you are in a bit of a bind) Once you have your business set up open a bank account (checking) Getting or a loan or not? 10 H. L. Balog - ICCD 4.7.16 Private Practice 11 Marketing Strategies H. L. Balog - ICCD 4.7.16 Private Practice Marketing Create a website (www.balogspeechlang.com) Link this to a business Facebook page (which you update regularly!) Create a letter/brochure and mail local professionals Insurance referrals H. L. Balog - ICCD 4.7.16 Private Practice 12 Insurance H. L. Balog - ICCD 4.7.16 Private Practice 3 3/16/2016 13 Insurance??? Pros Great referral source Payment is good Cons Payment is not always good! Payment is sometimes delayed and patients may not pay retroactively Time consuming to apply to become a participating provider 14 H. L. Balog - ICCD 4.7.16 Private Practice 15 Materials H. L. Balog - ICCD 4.7.16 Private Practice Materials Do you have the materials you need? Will you have to purchase materials all at once or slowly over time? These questions are very important to consider Also, where will you store them? H. L. Balog - ICCD 4.7.16 Private Practice 16 Office Policies H. L. Balog - ICCD 4.7.16 Private Practice 4 3/16/2016 17 Security 18 Billing Suggest that billing be due at each session Try to avoid clients having outstanding balances Patient confidentiality This is easier said than done!! File confidentiality Insurance pays late and you may not know how much they owe Computer security It is not uncommon for practices to take some amount of loss per year Credit card safety Suggest accepting check or credit card payment only Provide a detailed billing summary at the end of each month H. L. Balog - ICCD 4.7.16 Private Practice 19 Sample Billing Summary H. L. Balog - ICCD 4.7.16 Private Practice 20 Client Policies Appointment schedule Appointment cancellations Late arrival Attendance Winter weather Treatment cancellation H. L. Balog - ICCD 4.7.16 Private Practice H. L. Balog - ICCD 4.7.16 Private Practice 5 3/16/2016 21 Other forms (intake) Case history Insurance form Notice of Privacy Practices Office Policies Clinical Release Payment Contract Calendar 22 H. L. Balog - ICCD 4.7.16 Private Practice 23 Time Management H. L. Balog - ICCD 4.7.16 Private Practice Time Management Streamline Assessment writing and process Daily notes Manage clients Use timer to handle session endings Be realistic about what you are doing – is it worth your time? You have to work! You are your own boss, so you have to be very disciplined! H. L. Balog - ICCD 4.7.16 Private Practice 24 Questions H. L. Balog - ICCD 4.7.16 Private Practice 6 3/16/2016 25 References Dougherty, D. (2014). 8 Deadly Private Practice Don’ts. The ASHA Leader, 19, doi: http://leader.pubs.asha.org/article.aspx?articleid=1814870 Dougherty, D. & Krebs, J. M. (2014). The magnificent seven. The ASHA Leader, 19, 42-46. Merkel-Walsh, R. (2013). In private practice: No more no-shows. The ASHA Leader, 18, 32-33. H. L. Balog - ICCD 4.7.16 Private Practice 7