M. Kathleen Kern ______________________________________________________Curriculum Vitae
M. Kathleen Kern
9441 Van Arsdale Dr.
Vienna, VA 22181
Phone: 217-649-9174
mkathleen.kern@gmail.com
EDUCATION
PhD
coursework
2009-2013
University of Illinois at Urbana-Champaign
Urbana, IL. Graduate School of Library and Information Science
MSLIS
1999
University of Illinois at Urbana-Champaign
Urbana, IL. Graduate School of Library and Information Science
B.A.
1993
Grinnell College
Grinnell, IA. Religious Studies
QUALIFICATIONS SUMMARY
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Twenty years of experience in a variety of library types
Supervisory experience in public services, including hiring, training, and evaluation
Focused on evidence-based decision-making, using qualitative and quantitative methods
Extensive record of local and national leadership
Planned and designed training solutions for high-turnover academic workforce
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Collaborative and flexible team member
Established researcher, author, and speaker
International work experience
PROFESSIONAL EXPERIENCE
April 2001 – present
Reference Librarian and Associate Professor of Library Administration
Reference Research and Scholarly Services (RRSS), University of Illinois at Urbana-Champaign
Promoted from Assistant to Associate faculty August 2008
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Train incoming librarians, staff, and graduate assistants in in a variety of public service
and policy areas.
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Plan and implement data evaluation to inform staffing and training.
Design online and asynchronous training solutions including use of wikis, in-house
knowledge base, and Blackboard to deliver interactive and accessible training.
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Coordinate all aspects of the library’s Ask-A-Librarian virtual reference service.
Supervise RRSS graduate assistants in work their work at the InfoDesk and in a wide
range of public service projects. (12 students each year, 4FTE)
M. Kathleen Kern __________________________________________________________CV, page 2
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Assist the diverse patron of the University of Illinois Library with research inquiries.
Provide oversight for budgeting and facilities during unit head sabbatical.
Key Accomplishments:
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Coordinated and expanded training program for both high-turnover staff and recurring
training needs. Assessed needs and determined appropriate software delivery platforms
and training techniques. (2006-present)
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Implemented a program of continuous data collection and assessment of services in for
reference services in the Main and Undergraduate Libraries (2004-present)
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Co-created and evolved the library-wide Virtual Reference Service including several
changes in software and creation of a separate “Virtual Desk” in response to increasing
demand. (2001-present)
August 2011-May 2012
Acting Women and Gender Studies Librarian
August 2006-May 2007
Acting Library and Information Science Librarian
Positions held simultaneous with position in Reference, Research, and Scholarly Services
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Served as the liaison librarian for these departments during collegues’ sabbaticals.
Provided research assistance for graduate students through individual consultations.
Acquired books, journals, and databases to support curricular and faculty research areas.
August 2000-April 2001
Freelance Librarian
Primary client Accelerated Solutions Environment, Cap Gemini, Ernst & Young.
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As part of a team, used the “scan, focus, act” model to move groups from 20-100 people from
problem statement to an action plan in three days. Clients ranged from an oil company’s taxation
division to a top College of Education.
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Conducted industry research and research on management topics such as: organizational
communication, process improvement, servant leadership as in-puts for the client engagements.
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Worked as part of a dynamic and flexible team to support all aspects of the three-day in-person
event including transcription, writing of group exercises, and creation of summary materials.
M. Kathleen Kern __________________________________________________________CV, page 3
June 1999-August 2000
Project Leader/Reference Librarian for the Undergrad Commons
Iowa State University Library, Ames, IA
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Provided leadership for a grant to incorporate library instruction into large undergraduate
courses, including budgeting, staff supervision, and promotion of the grant to campus.
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Extended the focus of the grant to include support for smaller courses to create a more
holistic focus on undergraduate information literacy within the library and campus.
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Successfully partnered with an introductory speech communications course and co-wrote
an information literacy pre-test and post-test with the course director.
August 1998-May 1999
Graduate Assistant
Central Reference Library, University of Illinois at Urbana-Champaign
August 1997-May 1999
Graduate Assistant
Map and Geography Library, University of Illinois Library at Urbana-Champaign
May-July 1998
Assistant Instructor
Assisted a library school faculty member in teaching internet searching workshops to K-12
teachers and small business owners throughout Illinois.
November 1995-August 1997
Senior Library Specialist, Reference and Serials
Illinois CPA Society, Chicago, IL
October 1994-October 1995
Bibliographic Searcher, Access Services Department
Center for Research Libraries, Chicago, IL
TEACHING EXPERIENCE
Instructor of record, full-semester courses
Adjunct Instructor, 504: Reference Sources and Services. Spring 2011
University of Illinois at Urbana, Graduate School of Library and Information Science.
M. Kathleen Kern __________________________________________________________CV, page 4
Adjunct Instructor, 540: Reference Sources and Services. Spring 2009
Rutgers University, Online Masters in Library and Information Science.
Selected workshops
Create and Manage an Online Scholarly Presence http://uiuc.libguides.com/content.php?pid=527780
The Literature Review Demystified http://uiuc.libguides.com/content.php?pid=305783
Google: Become an Expert http://uiuc.libguides.com/content.php?pid=249430
Finding Yourself: How to Know Where You Have Been Cited
http://uiuc.libguides.com/content.php?pid=305847
Selected guest lectures and invited on-campus presentations
University of Pretoria, Masters in Information Technology Program. Guest Lecture: Reference Trends in
the United States. Graduate School of Library and Information Science, University of Illinois. Fall 2013
Mortenson Center for International Librarianship Summer Fellows Program. Recurrent presenter for the
Mortenson Center on topics such as reference trends, assessment, virtual reference services.
LIS 504, Introduction to Reference, Guest lecturer, Graduate School of Library and Information Science,
University of Illinois. Recurrent presenter on reference topics including: reference in academic libraries,
management and assessment, technology and reference, virtual reference, and the reference interview.
LIS 507 Cataloging and Classification I. Guest lecturer: Why cataloging matters: a public services view.
Graduate School of Library and Information Science, University of Illinois. 2008-2009.
LIS 414 Arts and Humanities Reference, Guest lecturer: Sources and inquiries in religion reference.
Graduate School of Library and Information Science, University of Illinois 2005-2006.
PUBLICATIONS
Books
Kern, M. Kathleen. 2009. Virtual reference best practices: Tailoring services to your library. Chicago,
ALA Editions. 148p.
Book Chapters
Kern, M. Kathleen and Beth Woodard. 2015. “The reference interview” in Reference and Information
Services: An Introduction, 5th edition. Ed. Linda Smith. ABC-CLIO. Forthcoming
Jacoby, JoAnn and M. Kathleen Kern. 2015. “Management of reference services” in Reference and
Information Services: An Introduction, 5th edition. Ed. Linda Smith. ABC-CLIO. Forthcoming
M. Kathleen Kern __________________________________________________________CV, page 5
Kern, M. Kathleen. 2014. “Communicating with users: the reference interview” in Reimagining Reference
in the 21st Century. Ed. David A. Tyckoson and John G. Dove. Purdue University Press.
Woodard, Beth S. and M. Kathleen Kern. 2011. “The reference interview” in Reference and Information
Services: An Introduction, 4th edition. Ed. Linda Smith and Richard Bopp. ABC-CLIO.
Kern, M. Kathleen. 2010. “Telephone reference as the past and the future of library service.” In Reference
Reborn: Breathing New Life into Public Services Librarianship. Ed. Diane Zabel. ABC-CLIO.
Kern, M. Kathleen. 2006. “Virtual reference becoming mainstream service” in The Bowker Annual
Library and Book Trade Almanac 2006, 51st edition. Ed. Dave Bogart: 311-319.
Journal Articles (peer reviewed)
Ward, David and M. Kathleen Kern. “Combining IM and vendor-based chat: A report from the frontlines
of an integrated service.” portal: Libraries and the Academy 6(4), 2006: 417-429.
Radford, Marie and M. Kathleen Kern. “A multiple-case study investigation of the Discontinuation of
nine chat reference services.” Journal of Information and Library Research, 28(4), 2006: 521-547.
Kern M. Kathleen. “Looking at the bigger picture: An integrated approach to evaluation of chat reference
services.” The Reference Librarian 46(95/6), 2006: 99-112.
Kern, M. Kathleen and Cherié Weible. “Reference as an access service: Collaboration between reference
and interlibrary loan departments.” Journal of Access Services 3(1), 2006: 17-35.
Kern, M. Kathleen. “Chat it up! Extending reference services to off-campus students”. Journal of Library
Administration 41(1/2), 2005.
Kern, M. Kathleen. “Have(n't) we been here before? Lessons from telephone reference.” The Reference
Librarian 41(85), 2004: 1-17.
Journal Articles and Columns (not peer-reviewed)
Kern, M. Kathleen. “From the President of RUSA.” Reference and User Services Quarterly. 53(1-4).
2013-14.
Kern, M. Kathleen, “Taking on the Teaching of Reference.” Accidental Technologist Column. Reference
and User Services Quarterly. 48(4). 2009
Kern, M. Kathleen. “From Accidental Technologist to Accidental Traveler Or What I learned from a
month in Shanghai.” Accidental Technologist Column. Reference and User Services Quarterly. 48(2),
2008.
M. Kathleen Kern __________________________________________________________CV, page 6
Kern, M. Kathleen. “Assessment: why now? What now?” Guest Forum columnist. Informed Librarian
Online. June 2007 http://www.informedlibrarian.com/guestForum.cfm?FILE=gf0706.html (invited)
Kern, M. Kathleen. “Get to know your gadget guy or gal.” Accidental Technologist Column. Reference
and User Services Quarterly. 46(2), 2006: 12-15.
Glace, John, M. Kathleen Kern, et al. “Guidelines for implementing and maintaining virtual reference
services. (RUSA Guidelines)”. Reference & User Services Quarterly. 44(1), 2004: 9-14.
Kern, M. Kathleen. “Communication, patron satisfaction and the reference interview” in “Connecting in
person and in cyberspace: Presentations and responses from the RUSA President's Program, 2002 ALA
Annual Conference, Atlanta, June 17, 2002”. Reference and User Service Quarterly. 43 (1), 2003: 47-49.
Level, Allison and M. Kathleen Kern. “Information literacy and the technological transformation of
Higher Education: ACRL/IS Think Tank III”. C&RL News. 60(9), 1999: 751-4.
Peer Reviewed Proceedings
Kern, M. Kathleen and Esther Gillie. “Virtual reference policies: an examination of current practice in
various organizations.” In The Virtual Reference Experience: Integrating Theory into Practice. Ed. R.
David Lankes, et al. Neal-Schuman: New York: 2004. p. 165-184.
Juried Posters
Kern. M. Kathleen. 2011. Rhetoric of the Serials Crisis: Communication on a Long and Winding Road. .
Association of College & Research Libraries (ACRL) National Conference, Philadelphia, April 3.
Eric Phetteplace and M. Kathleen Kern. 2011. Evidence to Service: Using Assessment Data to Design a
Remote Reference Desk. ACRL National Conference, Philadelphia, April 1.
Kern M. Kathleen and Rebecca Crist. 2010. Information doesn’t want to be free: The irreducible costs of
information. iSchools Conference. Champaign, IL, February 4-5.
Kern. M. Kathleen and David Ward. 2009. The best of all possible worlds: IM Collaborator for virtual
reference.” ACRL National Conference, Seattle, March 13, 2009.
Prentiss, Amber and M. Kathleen Kern. 2005. One service, four desks OR How do they do that? Presented
at the RUSA MARS/RSS Pre-conference "Reinvented Reference: The Integration Of Digital And
Traditional Reference Services.” ALA Annual Conference, June 24, 2005.
Kern, M. Kathleen and Stephanie S. Atkins. 1999. BI gets wired: A framework for evaluating online
tutorials. Part of the "Nothing but Net" ACRL poster session at the ALA Annual Conference, June 27,
1999, New Orleans, LA.
M. Kathleen Kern __________________________________________________________CV, page 7
PRESENTATIONS
2014
Kern, M. Kathleen. “Speaking Our Piece: Librarians and Publishers on Their Relationship in
the STM Information Market.” 34th Charleston Conference, Charleston, SC, Nov 7. Juried
Kern, M. Kathleen and Angela Stangl. “Understanding Patron Information Needs though
Semantic Network Analysis.” Library Research Seminar VI, Champaign, IL, Oct 9, 2014.
Juried
Jacoby, JoAnn, et al. “Aligning reference with teaching and learning: A study of chat
reference services to students in an introductory composition course.” Library Research
Seminar VI, Champaign, IL, Oct 9, 2014. Juried
2012
Kern, M. Kathleen. “Reference Trends and Best Practices: Making it Local.” University of
Nevada at Reno, September 12, 2012. Invited
2010
Kern, M. Kathleen. “Best Practices in Virtual Reference.” Reference Services Forum Keynote,
Illinois Library Association Conference, Chicago, Sept 28. Invited
Kern, M. Kathleen. “Beyond Question/Answer.” Reference Evolution: Envisioning the Future,
Remembering the Past, MARS/RSS Preconference, American Library Association Annual
Conference, Washington, D.C., June 25. Invited
Kern, M. Kathleen. “One Story with Many Chapters: Assessment planning at a large research
library.” QQML 2010 (Qualitative and Quantitative Methods in Libraries). Chania, Crete,
May 24-26. Juried
Kern, M. Kathleen et al. “Setting the research and education agenda for collaborative
information work in virtual environments.” iSchools Conference. Feb 6, Champaign, IL.
Juried
2008
Kern, M. Kathleen. “Instant Messaging & collaborative VR: Developing software to make it
work.” Reference Renaissance: Current and Future Trends. Aug. 4. Juried.
Kern, M. Kathleen. “The Mediated Digital Library: Ranganathan and Green come to visit.”
Libraries and the Digital Age 2008. Dubrovnik, Croatia. June 2. Invited plenary.
Kern, M. Kathleen. “Can we see the future from here? Planning for the role of the research
library.” Shanghai Library. Shanghai, China. May 29. Invited.
2007
Searing, Sue, Susan Swords Steffen and M. Kathleen Kern. “Recruiting academic librarians:
Making graduate jobs more than work.” Association of Research Libraries National
Conference. Baltimore, March 31. Juried.
2005
Radford, Marie and M. Kathleen Kern. “Cyberspace casualties: An inquiry into cases of
discontinued virtual reference services.” VRD 7th Annual Digital Reference Conference:
Recognizing the Success of Reference; Burlingame, CA, November 14-15, 2005. Juried.
M. Kathleen Kern __________________________________________________________CV, page 8
Kern, M. Kathleen and Alec Sonsteby. “Disordering knowledge: Reflections on libraries,
technology and the decline of imposed linearity.” Material Cultures and the Creation of
Knowledge; Edinburgh, Scotland, July 22-24, 2005. Juried.
Radford, Marie and M. Kathleen Kern. “CSI cyberspace: An investigation into the
untimely demise of six virtual reference services.” RUSA-RSS 11th New Reference
Research Forum, American Library Association Annual Conference; Chicago, June 25,
2005. Juried.
2004
Kern, M. Kathleen and David Ward. “Training and management of virtual reference
services: How RUSA standards can help.” VRD 6th Annual Digital Reference Conference:
Creating a Reference Future; Cincinnati, OH, November 8-9, 2004. Juried.
Radford, Marie, Lynn Silipigni Connaway, Neal Kaske, and M. Kathleen Kern.
“Understanding virtual users: Connecting research to practice.” Library Research Seminar
III. October 14-16, 2004. Juried.
Kern, M. Kathleen. 2004. “How should we answer? Patron expectations and service policies
for virtual reference.” Illinois Library Association Annual Conference; Chicago, IL. Sept.
29-31, 2004. Juried.
Kern, M. Kathleen. Pre-conference Workshop: “Finding the shape of virtual reference:
Making decisions that fit your library.” Illinois Library Association Annual Conference;
Chicago, IL. Sept. 28, 2004. Invited workshop leader.
Kern, M. Kathleen. “Chat it up! Extending reference services to assist off- campus students.”
11th Off-campus Library Services Conference; Scottsdale, AZ. May 5-7, 2004. Juried.
2003
Kern, M. Kathleen and Esther Gillie. “Virtual reference policies: an examination of current
practice in various organizations.” VRD 5th Annual Digital Reference Conference:
Reference Roundup; San Antonio, TX, November 17-18, 2003. Juried.
Weible, Cherié L. and M. Kathleen Kern. “E-collaboration between reference and
interlibrary loan.” Third Annual Brick and Click Libraries Symposium. Northwest Missouri
State University; Maryville, Missouri, October 10, 2003. Juried.
Kern, M. Kathleen. “What are they asking? An analysis of questions asked at in- person and
virtual service points.” RUSA-MOUSS 9th Annual Reference Research Forum. ALA Annual
Conference; Toronto, June 21, 2003. Juried.
Kern, M. Kathleen. “Looking at the bigger picture: An integrated approach to evaluation of
chat reference services.” RUSA-MARS 2003 Preconference: Digital Reference @ Your
Library II. ALA Annual Conference; Toronto, June 19, 2003. Invited.
“Using transcripts for performance review: Tantalizing or terrifying?” RUSA-MOUSS
Performance Issues for Reference Librarians Discussion Group. ALA Annual Conference;
Toronto, 2003 Invited panelist.
M. Kathleen Kern __________________________________________________________CV, page 9
Alumni Scholar, Grinnell College; Grinnell, IA, April 19-20, 2003. Lead three-hour
workshop on virtual reference services for college librarians. Presented paper “This is not
your mother’s librarianship: Careers in Library and Information Science”. Invited speaker.
2002
“The reference interview: Connecting in person and in cyberspace.” RUSA President’s
Program. ALA Annual Conference 2002. Invited panelist.
Kern, M. Kathleen and David Ward. “Becoming elastic: Training & staffing models for chat
reference service.” RUSA-MARS 2002 Preconference: Digital Reference @ Your Library.
ALA Annual Conference; Atlanta, 2002. Juried.
2000
Slagell, Amy R. and M. Kathleen Kern. “Helping students access web resources: Building
partnerships with university libraries.” Part of “Taming the Web” panel, Basic Course
Division, National Communication Association Annual Convention. November 10, 2000
Juried.
Kern, M. Kathleen and Jennifer Clayton. “The one, two punch: Scaffolding undergraduate
library education.” ILA/ACRL 2000 Spring Conference. Ames, IA. Juried.
CONSULTING
2014
American Library Association. Small Group Facilitator. Summit on the Future of Libraries.
2010
Lincoln Trails Library System. Led two workshops: Advanced Reference and Getting the Most
from Google, for local librarians.
2007
ipl2 Institute, Invited participant for meetings on future directions for the Internet Public
Library 2 and reference curriculum in schools of library and information science.
Illinois Wesleyan University. Facilitator for half-day meeting on virtual reference
implementation and training.
2006
Mortenson Center for International Librarianship, MacArthur Foundation grant for
Addressing the Information Needs of Nigerian Researchers, Scholars, and Students.
2006. Traveled for three weeks in Nigeria as part of a four member team to train university
librarians in the use of and preparation for new information technologies. Provide on-going
training during the U.S. visits of the Nigerian librarians and through printed documentation.
2005
Academic practitioner-expert. Meeting on Digital Reference Legal Issues. Part of a 20-member
group chosen to formulate an agenda for the American Library Association’s Office for
Information Technology Policy.
20032005
Advisory Board Member. Digital Reference Education Initiative. Provide national leadership
for the education of librarians providing virtual reference services. DREI was funded through
an Institute of Museum and Library Services.
20042005
Led three meetings for libraries of the Lincoln Trails Library System on the topic of virtual
reference during their pilot implementation of a cooperative virtual reference service.
M. Kathleen Kern __________________________________________________________CV, page 10
CURRENT RESEARCH
Network modeling of chat reference interactions: In this exploratory research we use network
modeling and word collocation to reveal patterns of patron self-expression and librarian response
in virtual reference interactions. (Principle investigator, co-researcher with a graduate student in
LIS)
Publisher-librarian relations in the STM information marketplace: Interview-based examination
of the relationships and power dynamics in the Scientific, Technical, and Medical information
market. (Solo researcher)
Student, Instructor, and Librarian Evaluations of Chat Reference Transcripts: Reference best
practices have been based on the librarian perspective. In this research, we will conduct surveys
and focus groups with students and instructors in an introductory writing course to understand
their expectations of and reactions to chat reference interactions. (Co-PI with JoAnn Jacoby,
David Ward, and Susan Avery)
AWARDS AND HONORS
2010
2008
2006
2000
RUSA MARS Achievement Award Certificate (aka: My Favorite Martian) presented
in recognition of service to the RUSA MARS section of the American Library
Association.
Work exchange at the Shanghai Library for May 2008 in the areas of reference and
interlibrary lending. Purchased books in support of the new U of I Translation
Studies program.
Frye Institute. 2006. Nominated and selected as a participant in a two-week
leadership institute and year-long practicum organized by the Council on Library
and Information Resources and EDUCAUSE.
National Communication Association, Basic Course Division, Award for Best
Proposal in the Basic Course Division.
M. Kathleen Kern __________________________________________________________CV, page 11
SERVICE
National Professional Organizations
American Library Association (ALA).
2011-2013
Digital Content and Libraries Working Group (DCWG). Selected as representative
from RUSA to work on emergent issues of access to eBooks and electronic content.
American Library Association (ALA), Reference and User Services Association (RUSA)
2014-2015
Past-President. Elected position
Member, RUSA Strategic Planning Task Force
2013-2014
2012-2013
2009-2012
2005-2006;
2007-2008
2006-2007
2004-2005
2003-2007
President and Chair of the Executive Committee and Board. Elected position
Member, Professional Competencies Task Force.
Member, RUSA Review Task Force. Board Liaison
Vice-President/President Elect. Elected position.
Chair, Budget and Finance Committee.
Member, Executive Committee and Board.
RUSA Division Councilor (division representative to governing council of the
ALA national organization). Elected position.
Voting Member. RUSA Executive Committee. Elected position.
Access to Information Committee. Board Liaison.
Member, Budget and Finance Committee.
Voting Member, Board of Directors.
Representative to the Virtual Reference Desk Organization. Served as liaison between
two national organizations.
Member, Standards and Guidelines Committee. Editorial board for standards and
guidelines developed within the RUSA division of ALA. Provided guidance to
committees revising existing and developing new guidelines.
American Library Association (ALA), Reference and User Services Association (RUSA), MARSEmerging Technologies Section (MARS-ETS)
2007-2008
Chair, Nominating Committee, (2009 slate)
2005-2007
Member, MARS Continuing Education Task Force, Ex Officio
2005-2008
Vice Chair/Chair/Past Chair, Elected position.
2005-2006
Member, Planning Committee
2004-2005
Chair, Virtual Reference Discussion Group
2002-2004
Co-Chair, Ad Hoc Committee for Digital Reference Guidelines.
2003-2004
Vice-Chair, Virtual Reference Discussion Group
2003
Member, Nominating Committee (2004 slate)
2001-2002
Co-Chair, Local Systems and Services
2000-2001
Chair, Local Systems and Services
2000-2003
Member, Local Systems and Services
M. Kathleen Kern __________________________________________________________CV, page 12
American Library Association (ALA), Association of College and Research Libraries (ACRL),
Instruction Section (IS)
2001-2003
Member, Education Committee
2000-2001
Member, Think Tank III Task Force
1999
Recorder, Think Tank III: Information Literacy and the Technological Transformation of
Higher Education, ALA Annual Conference, June 1999. Nominated position.
Editorial Boards and Editorships
2006-2011
2008-2009
2005
2004-2009
Column Editor and Editorial Board Member. Reference and User Services Quarterly.
Juror and Editorial Board Member, Reference Renaissance conference proceedings,
Neal Schumann.
Juror, Virtual Reference Desk, Conference paper selection committee.
Editorial Board Member, Internet Research Services Quarterly, Haworth Press.
University Library Service
2014
2013-2014
2012
2012
2011
2011-2012
2010
2010-2011
2008-2009
2008-present
2008-2010
2007-2009
2007-2012
2007
2006-present
2005-2007
2005
2003-2005
2001-2004
2001-2006
2001-2003
2001-2002
Search Committee Chair, E-Learning Specialist
Main/UGL “Hub” Reference Management Team
Search Committee, Reference Law Librarian (Law Library)
Search Committee, Behavioral Sciences Librarian
Search Committee, Coordinator for Assessment
Social Sciences, Health, and Education New Service Model Team.
Search Committee, Visiting Reference Librarian
Reference New Services Model Team, Co-Chair
Search Committee, Head of the Undergraduate Library
Services Advisory Committee
Energy Conservation and Sustainability Working Group
Search Assistant Working Group, Chair
Library Assessment Working Group, Co-Chair 2008-2010, Chair 2011-2012
Search Committee, Reference Digital Services Librarian
Central Public Services Advisory Committee (elected)
Research and Publications Committee
Access Services Task Force
TDNet Implementation Team
Integrated Systems Coordinating Committee
Public Interface Team, Chair 2002-2004
Voyager Training Team
Program Planning Committee for Untenured Librarians
M. Kathleen Kern __________________________________________________________CV, page 13
Campus Service
Fall 2011
2007-2008
2006-2008
Practicum Advisor, Graduate School of Library and Information Science
Senator, Faculty Senate
Admissions Committee, Graduate School of Library and Information Science
Other Service
2009-2010
2007-2008
2005-2006
2004-2005
2003-2004
Planning Committee, Future of Reference Services Conference (Reference
Renaissance 2008 and 2010 conferences)
Conference Planning Committee, Committee on Institutional Cooperation Center for
Library Initiatives (CIC). “Access and Infrastructure: Navigating Our Libraries in the
New Information Service Landscape.”
OPAC Customization Task Force, ILCSO (CARLI) Users Advisory Group
Re-Indexing Task Force, ILCSO (CARLI) Users Advisory Group