Euxton Hall Hospital Quality Account 2012/13 Contents 1.0 Introduction 1.1 Statement from the Chief Executive Officer 1.2 Statement from the General Manager, Euxton Hall Hospital 1.3 Hospital Accountability Statement 1.4 Welcome to Euxton Hall Hospital 2.0 Quality Priorities 2.1 Review of Clinical Priorities Set 2012/13 2.2 Clinical Priorities for 2013/14 3.0 Mandatory Statements 3.1 Review of Services 3.2 Participation in Clinical Audit 3.3 Participation in Research 3.4 Goals agreed with our Commissioners using the CQUIN Framework 3.5 Statements from the Care Quality Commission 3.6 Data Quality 3.7 NHS Number and General Medical Practice Code Validity 4.0 Quality Performance Indicators 4.1 Ramsay Clinical Governance Framework 2013 4.2 NICE / NPSA guidance 4.3 Patient Safety 4.4 Patient Experience 4.5 Patient Reported Outcome Measures (PROMs) Appendix 1 – Services Covered by this Quality Account Appendix 2 – National Clinical Audits Appendix 3 – Ramsay National Clinical Audits Quality Accounts 2012/13 1.0 Introduction Euxton Hall Hospital is part of the worldwide Ramsay Health Care group of independent sector hospitals. Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Within the UK, Ramsay Health Care is one of the leading providers of independent hospital services in England, with a network of 22 acute hospitals. We are also the largest private provider of surgical and diagnostic services to the NHS in the UK. Through a variety of national and local contracts we deliver thousands of NHS patient episodes of care each month working seamlessly with other NHS healthcare providers in the locality including GPs, CCG’s and Acute Trusts. This Quality Account is Euxton Hall Hospital’s annual report to the public and other stakeholders about the quality of the services we provide. It presents our achievements in terms of clinical excellence, effectiveness, safety and patient experience and demonstrates that our managers, clinicians and staff are all committed to providing continuous, evidence based, quality care to those people we treat. It will also show that we regularly scrutinise every service we provide with a view to improving it and ensuring that our patients’ treatment outcomes are the best they can be. It will give a balanced view of what we are good at and what we need to improve on. Quality Accounts 2012/13 1.1 Statement from the Chief Executive Officer, Ramsay Health Care UK “Ramsay Health Care UK is committed to establishing an organisational culture that puts the patient first. As Chief Executive of Ramsay Health Care UK, I am passionate about ensuring that high quality patient care is at the centre of what we do and how we operate all of our facilities. This relies not only on excellent medical and clinical leadership in our hospitals but also upon our overall, continuing commitment to drive year on year improvement in clinical outcomes. “As a long standing and major provider of healthcare services across the world, Ramsay has a very strong track record as a safe and responsible healthcare provider and we are proud to share our results. Delivering clinical excellence depends on everyone in the organisation. It is not about reliance on one person or a small group of people to be responsible and accountable for our performance. “Across Ramsay we nurture the teamwork and professionalism on which excellence in clinical practice depends. We value our people and with every year we set our targets higher, working on every aspect of our service to bring a continuing stream of improvements into our facilities and services.” Jill Watts Quality Accounts 2012/13 1.2 Statement from the General Manager Euxton Hall Hospital “Ramsay Health Care UK is committed to establishing an organisational culture that puts the patient at the centre of everything we do. As General Manager of Euxton Hall Hospital, I am passionate about ensuring that high quality patient care is our number one priority. This relies not only on excellent medical and clinical delivery but also upon continued commitment to driving improvement in clinical outcomes. Ramsay Health Care UK has a structured clinical governance framework that enables continual review of performance. This allows us to drive improvements for the benefit of all patients. Our Quality Account is information for our patients and commissioners to assure them that we are committed to sharing our progressive achievements year on year.” David Winters 1.3 Hospital Accountability Statement To the best of my knowledge, as requested by the regulations governing the publication of this document, the information in this report is accurate. David Winters, General Manager, Euxton Hall Hospital This report has been reviewed and approved by: Regional Director Ramsay Health Care UK, Mr Stefan Andrejczuk Quality Accounts 2012/13 1.4 Welcome to Euxton Hall Hospital Euxton Hall is a private hospital situated on the outskirts of Chorley, close to Preston and Wigan with links to the M65, M6 and M61 motorways. The hospital opened in 1983. Euxton Hall Hospital provides fast, convenient, effective and high quality treatment and a wide range of diagnostic and medical/surgical procedures are provided including orthopaedics, breast surgery (BUPA accredited breast care centre) cardiology, ENT surgery, gastroenterology, general medicine, general surgery, gynaecology, neurology, ophthalmology, pain management, speech therapy and urology. The facility has 32 private, en-suite bedrooms, five consulting rooms, two ultra clean air theatres, a fully equipped physiotherapy gym, an endoscopy unit and a treatment room. The hospital’s imaging department provides contrast studies including barium studies, ultrasound and mammography in addition to general radiology and is supported by access to CT and MRI scanning onsite. Our physiotherapy clinic is staffed with chartered, HPC registered physiotherapists. All of the Hospital’s consultants are highly experienced and their competences, qualifications and outcomes are monitored via our clinical governance framework. All patients have the reassurance that a resident doctor is available 24 hours/day. Euxton Hall Hospital is part of the Central Lancashire critical care network and has a Service Level Agreement in place for emergency transfer of critically ill patients. Euxton Hall Hospital supports local charities and other groups. Last year we supported the Alzheimer's Association and this year we will be supporting the Hand on Heart charity. Quality Accounts 2012/13 2.0 Quality Priorities On an annual cycle, Euxton Hall Hospital develops an operational plan to set objectives for the year ahead. We have a clear commitment to our private patients as well as working in partnership with the NHS to ensure that those services commissioned from us result in safe, quality treatment for all patients. We constantly strive to improve clinical safety and standards by a systematic process of governance including audit and feedback from all those experiencing our services. To meet these aims, we have various initiatives ongoing at any one time. The priorities are determined by the hospital’s Senior Management Team taking into account patient feedback, audit results, national guidance and the recommendations from various Ramsay regulatory committees which represent all professional and management levels within the organisation. A hospital quality team meets on a regular basis to ensure implementation of quality ideas into the business along with formulating and reviewing action plans derived from patient / staff satisfaction surveys and any complaints received at the hospital. Most importantly, we believe our priorities must be to drive patient safety, clinical effectiveness and improve the experience of all people visiting our hospital. Quality Accounts 2012/13 2.1 A review of clinical priorities set in 2012/13 Never Events - are serious, largely preventable, patient safety incidents that should not occur if the available preventative measures have been implemented for example: Wrong site surgery Retained instrument post-operation Wrong route administration of chemotherapy Misplaced nasogastric tube not detected prior to use Intravenous administration of mis-selected concentrated potassium chloride Euxton Hall Hospital has had one incidence of a Never Event during 2012/13, which has been reported and fully investigated by the appropriate parties. Recommendations from the investigations have been implemented to improve the safety checks already in place. VTE Risk Assessment - is one of the National CQUIN indicators of the Standard Acute Contract. It is a nationally implemented indicator which all Hospitals are mandated to address. The Hospital follows corporate policy in line with Department of Health and NICE guidelines and achieved a compliance result of over 95% for this period. Ambulatory Day Care – for better outcomes and improving patient experience. Ambulatory Care (or Day Surgery Care) is the admission of selected patients to hospital for a planned procedure, returning home the same day i.e. the patient does not incur an overnight stay. The hospital continues to monitor its theatre scheduling and admitting of patients to fit with the ambulatory care model. Improving National Benchmarking - The hospital continues to provide data for the following benchmarking initiatives: VTE risk assessment compliance PROMS results Patient satisfaction National Joint Registry Quality Accounts 2012/13 2.1.2 Local CQUINs All CQUIN measures have been achieved. Smoking Cessation - NICE guidance recommends that patients referred for elective surgery should be encouraged to stop smoking before an operation. Smoking cessation is found to be cost effective and contributes to higher survival rates, quicker wound healing and reduces postoperative respiratory complications. Hospital settings are an ideal opportunity for health professionals to offer people brief advice, support and referral to the NHS Stop Smoking Services at a time when the patient may be receptive and motivated to change behaviour. Euxton Hall Hospital has delivered ‘stop smoking’ skills training to key staff, identified and recorded smoking status and offer appropriate intervention (based on agreed protocol) including: (i) stop smoking information and advice (ii) referral to NHS Stop Smoking Services Alcohol Awareness - The numbers of Central Lancashire residents being admitted to hospital due to alcohol related incidents is increasing. In order for this model to operate effectively there is a need for hospital nursing staff to identify patients being admitted to hospital that would benefit from advice or treatment in relation to their drinking, give written and verbal advice and where appropriate refer into the community substance misuse service. Key staff at Euxton Hall Hospital have been given alcohol awareness training and brief intervention training. Adult admissions will be screened and patients that require appropriate interventions (based on their score) will be offered intervention, given written advice on sensible drinking or offered referral to a community substance misuse service. Medicine Management has been CQUIN indicator 11 of the Standard Acute Contract and relates to antibiotic prophylaxis protocol. Quarterly audits have demonstrated the hospital’s compliance. Falls - fall assessment for all in-patients has been introduced and is completed at pre-operative assessment and reviewed when patient is admitted as an inpatient. Information For GPs - discharge information is sent within 24 hours. Real Time Incident Reporting – The hospital ensures all medical and clinical teams comply with timely and accurate reporting of incidents through the ‘real time’ Risk Information Management System. This system enables reporting on adverse incidents, readmissions, return to theatre rates, hospital acquired infections and extended stays to allow patterns to be identified and corrective action implemented. Quality Accounts 2012/13 2.2 Clinical Priorities for 2013/14 P.L.A.C.E. - This year and for subsequent years, the annual PEAT audit has been replaced by PLACE, which will be a patient led audit that will have an assessment team that consists of 50% patients. The audit will include all internal and external areas of the hospital only excluding operating theatres. The audit is divided by each department of the hospital and assesses the standard of cleanliness and general upkeep of the building and grounds. It will also evaluate the standard of the food being served to patients, ensuring that all dietary requirements are met. The scoring system employs a system whereby areas are given a ‘Pass’, ‘Fail’ or ‘Qualified Pass’. Following the audit, the results will be inputted into the Department of Health website for PLACE. Once the results have been calculated they will be published on the hospital’s website and they will also be published by The Health and Social Care Information Centre. Public bodies including; The Care Quality Commission, The NHS Commissioning Board and The Department of Health will use information from the PLACE assessments to ensure that all patients are given a high quality service. Clinical Documentation Audits - Remain a priority in all areas with a corporate Ramsay focus set for 2013/14 on theatre safety checks and Physiotherapy documentation checks. 2.2.1 Local CQUINS Smoking cessation - The hospital will continue to identify and record smoking status and offer appropriate intervention. The CQUIN compliance rate for 2013/14 has been raised to 100%. Alcohol awareness – The hospital will continue to identify and record alcohol status and offer appropriate intervention. The CQUIN compliance rate for 2013/14 has been raised to 100%. Quality Accounts 2012/13 2.2.2 National CQUINS Friends and Family Test – The hospital will comply with the introduction and roll out of the national Friends and Family test to measure patient feedback and identify areas in which to improve. VTE risk assessment - The hospital’s CQUIN compliance rate for 2013/14 is 97%. Quality Accounts 2012/13 3.0 Mandatory Statements The following section contains the mandatory statements common to all Quality Accounts as required by the regulations set out by the Department of Health. 3.1 Review of Services During 2012/13 the hospital provided NHS services across eight surgical specialties. The Hospital has reviewed all the data available to them on the quality of care in all of these NHS services. The income generated by the NHS services reviewed (1 April 2012 to 31st March 2013) represents 100% of the hospital’s total income generated from the provision of NHS services. Ramsay uses a balanced scorecard approach to give an overview of audit results across the critical areas of patient care. The indicators on the Ramsay scorecard are reviewed each year. The scorecard is reviewed each quarter by the hospital’s senior managers together with regional and corporate managers. The balanced scorecard approach has been an extremely successful tool in helping us benchmark against other hospitals and identifying key areas for improvement. In the period for 2012/13, the indicators on the scorecard which affect patient safety and quality were: Human Resources HCA Hours as % of Total Nursing Agency Hours as % of Total Hours % Staff Turnover % Sickness Total Lost Worked Days Appraisal % Mandatory Training % Staff Satisfaction Score Number of Significant Staff Injuries Patient Formal Complaints per 1000 Hospital Patient Days Patient Satisfaction Score Number of Significant Clinical Events Readmission per 1000 Admissions Quality Workplace Health & Safety Score Infection Control Audit Score Consultant Satisfaction Score Quality Accounts 2012/13 3.2 Participation in Clinical Audit During 1 April 2012 to 31st March 2013, the hospital participated in both local and national audits. National Clinical Audits Ramsay’s national clinical audit schedule can be found in Appendix 3. The full national audit list is enclosed in Appendix 2. The reports of 63 national audits (which include 12 infection prevention and control, 3 transfusion, 4 physiotherapy and 8 radiology) from 1 April 2012 to 31st March 2013 were reviewed by the Clinical Governance Committee. The hospital intends to take the following 2 actions to improve the quality of healthcare provided: 1. Currently working with ward staff regarding nutrition and hydration in particular clinical documentation around fluid balance. 2. Working with all staff to ensure compliance with all aspects of consent audit. Clinical Coding Audit Outcomes of the hospital’s coding audit are detailed below. Results Audit Date Euxton Hall Jan Re Audit Date 12 Oct 12 3.3 Primary Diagnosis Secondary Diagnosis Primary Procedure Secondary Procedure 71.67% 95.24% 88.33% 84.85% 100% 88.24% 93.3% 89.29% Participation in Research There were no patients recruited during 2012/13 to participate in research approved by a research ethics committee. 3.4 Goals agreed with our Commissioners using the CQUIN Framework Euxton Hall Hospital’s income from 1 April 2012 to 31st March 2013 was conditional on achieving quality improvement and innovation goals through the Commissioning for Quality and Innovation payment framework. Quality Accounts 2012/13 3.5 Statements from the Care Quality Commission The Hospital is required to register with the Care Quality Commission and its current registration status on 31st March is registered with the following conditions: Treatment of disease, disorder or injury Surgical procedures Diagnostic and screening procedures The Care Quality Commission unannounced visit in June 2012 was deemed compliant on all outcomes reviewed. 3.6 Data Quality The hospital continues to take the following actions to improve data quality: 3.7 Regular training to ensure staff understand importance of accurate data input and have sufficient technical competence Employment of clinical coder to improve accuracy of recording Supporting national projects to ensure data accuracy NHS Number and General Medical Practice Code Validity The hospital submitted records during 2012/13 to the Secondary Uses service for inclusion in the Hospital Episode Statistics which are included in the latest published data. The percentage of records in the published data which included: the patient’s valid NHS number: 100% for admitted patient care 100% for out patient care 0% for accident and emergency care (not undertaken at our hospital) the General Medical Practice Code: 100% for admitted patient care 100% for out patient care 0% for accident and emergency care (not undertaken at our hospital) Quality Accounts 2012/13 4.0 Quality Performance Indicators ‘Our overriding commitment is to provide safe and effective care; the guiding principle is to put our patients’ interests first and key to this is our capacity to listen, be responsive and to act on their feedback. We already take patient views and ratings into account in any assessment of our performance but now we will increasingly draw on effective real-time information and this includes on-line patient surveys. Added to which there are more opportunities to use new measures of quality of care and patient safety and be able to make a difference to improvements in future practice. Importantly these new metrics should ensure performance which needs improving, can be quickly identified and fixed’. (Jane Cameron, Director of Safety and Clinical Performance, Ramsay Health Care) Quality Accounts 2012/13 4.1 Ramsay Clinical Governance Framework 2013 The aim of clinical governance is to ensure that Ramsay Health Care develop ways of working which assure that the quality of patient care is central to the business of the organisation. The emphasis is on providing an environment and culture to support continuous clinical quality improvement so that patients receive safe and effective care and that clinicians are enabled to provide that care. Ramsay ensures that Clinical Governance is integrated into other governance systems in the organisation and that it is not seen as a “stand-alone” activity. All management systems - clinical, financial, estates etc are inter-dependent with actions in one area impacting on others. Several models have been devised to include all the elements of Clinical Governance to provide a framework for ensuring that it is embedded, implemented and can be monitored in an organisation. In developing this framework Ramsay have gone back to the original Scally and Donaldson paper (1998) as it is a model that allows coverage and inclusion of all the necessary strategies, policies, systems and processes for effective Clinical Governance. The domains of this model are: • • • • • • Infrastructure Culture Quality methods Poor performance Risk avoidance Coherence Quality Accounts 2012/13 Ramsay Health Care Clinical Governance Framework Quality Accounts 2012/13 4.2 NICE / NPSA guidance Ramsay also complies with the recommendations contained in technology appraisals issued by the National Institute for Health and Clinical Excellence (NICE) and Safety Alerts as issued by the National Patient Safety Agency (NPSA). Ramsay has systems in place for scrutinising all national clinical guidance, selecting those that are applicable to the organisation and thereafter monitoring their implementation. 4.3 Patient Safety We are a progressive hospital and focused on stretching our performance every year and in all performance respects, and certainly in regards to our track record for patient safety. Risks to patient safety come to light through a number of routes including routine audit, complaints, litigation, adverse incident reporting and raising concerns but more routinely from tracking trends in performance indicators. Hospital Acquired Infection (Rate per 100 discharges) Hospital Acquired Infections 0.80% 0.70% 0.60% 0.50% 0.40% 0.30% 0.20% 0.10% 0.00% 10/11 11/12 12/13 Euxton Hall Hospital Quality Accounts 2012/13 Serious Untoward Incidents (Rate per 100 discharges) SUIs 0.14% 0.12% 0.10% 0.08% 0.06% 0.04% 0.02% 0.00% 10/11 11/12 12/13 Euxton Hall Hospital Readmission (Rate per 100 discharges) Readmissions 0.18% 0.16% 0.14% 0.12% 0.10% 0.08% 0.06% 0.04% 0.02% 0.00% 10/11 11/12 12/13 Euxton Hall Hospital Quality Accounts 2012/13 Reoperations (Rate per 100 discharges) Reoperations 0.20% 0.15% 0.10% 0.05% 0.00% 10/11 11/12 12/13 Euxton Hall Hospital Unplanned Transfer (Rate per 100 discharges) Transfers 0.20% 0.15% 0.10% 0.05% 0.00% 10/11 11/12 12/13 Euxton Hall Hospital Quality Accounts 2012/13 Unexpected Death (Rate per 100 discharges) Unexpected Deaths 0.03% 0.02% 0.02% 0.01% 0.01% 0.00% 10/11 11/12 12/13 Euxton Hall Hospital Serious Complaints (Rate per 100 discharges) Serious Complaints 0.03% 0.02% 0.02% 0.01% 0.01% 0.00% 10/11 11/12 12/13 Euxton Hall Hospital Quality Accounts 2012/13 Falls (Rate per 100 discharges) Falls 0.18% 0.16% 0.14% 0.12% 0.10% 0.08% 0.06% 0.04% 0.02% 0.00% 10/11 11/12 12/13 Euxton Hall Hospital UNIFY VTE Submissions (11 months of 2012/13) 100% 1 98% 0.98 96% 0.96 94% 0.94 92% 0.92 90% 0.9 88% 0.88 86% 0.86 84% 0.84 82% 0.82 80% 0.8 Excellent Good Fail Actual Target Euxton Hall Hospital Quality Accounts 2012/13 NJR Submissions (2012/13) 100% 1 95% 0.95 90% 0.9 85% 0.85 80% 0.8 75% 0.75 Actual 70% 0.7 95% Target 65% 0.65 60% 0.6 55% 0.55 50% 0.5 Euxton Hall Hospital Quality Accounts 2012/13 4.4 Patient Experience All feedback from patients regarding their experiences with Ramsay Health Care is welcomed and informs service development in various ways. All positive feedback is relayed to the relevant staff to reinforce good practice and behaviour – letters and cards are displayed for staff to see in staff rooms and notice boards. Managers ensure that positive feedback from patients is recognised and any individuals mentioned are praised accordingly. All negative feedback or suggestions for improvement are also fed back to the relevant staff using direct feedback. All staff are aware of our complaints procedures should our patients be unhappy with any aspect of their care. Staff are involved in the management of relevant complaints to ensure lessons are learnt. Patient experiences are regular agenda items on Local Governance Committees for discussion, trend analysis and further action where necessary. Escalation and further reporting to Ramsay Corporate and DH bodies occurs as required and according to Ramsay and DH policy. Feedback regarding the patient’s experience is encouraged in various ways via: Patient satisfaction surveys The ‘We value your opinion’ leaflet Verbal feedback to Ramsay staff - including Consultants, Matrons/General Managers whilst visiting patients and Provider/CQC visit feedback. Written feedback via letters/emails PROMs surveys Care pathways – patient are encouraged to read and participate in their plan of care Patient Satisfaction Surveys From 2013 Ramsay Healthcare is moving towards an independently collated website survey. Patient satisfaction scores for overall quality show the majority of the hospital’s patients feel they receive excellent quality of care and service with 100% of patients that responded recording Complete Satisfaction with their service in the latest results (March 2013, 54% survey response rate). Quality Accounts 2012/13 4.5 Patient Reported Outcome Measures (PROMs) The hospital participates in the Department of Health’s PROMs surveys for NHS patients. Year on Year comparisons reported to March 2013 for the hospital are as follows: Adjusted average health gain Oxford Hip Score 35 30 25 20 15 10 5 0 09/10 10/11 11/12 Adjusted average health gain Oxford Knee Score 30 25 20 15 10 5 0 09/10 10/11 11/12 Quality Accounts 2012/13 Appendix 1 Services covered by this quality account Treatment of Disease, Disorder Or injury Surgical Procedures Services Provided Cosmetics, Dermatology, Ear, Nose and Throat (ENT), General surgery, Gynaecological, Ophthalmic, Orthopaedic, Physiotherapy, Rheumatology, Sports medicine, Urology, Spinal, Pain Management Breast surgery, Cosmetics, Day and Inpatient Surgery, Dermatology, Ear, Nose and Throat (ENT), General surgery, Gynaecological, Ophthalmic, Oral maxillofacial surgery, Orthopaedic, Urology, Spinal Peoples Needs Met for: All adults 18 yrs and over Children 3 years and above All adults 18 yrs and over excluding: Diagnostic and screening Imaging services, Phlebotomy, Urinary Screening and Specimen collection. Patients with blood disorders (haemophilia, sickle cell, thalassaemia) Patients on renal dialysis Patients with history of malignant hyperpyrexia Planned surgery patients with positive MRSA screen are deferred until negative Patients who are likely to need ventilatory support post operatively Patients who are above a stable ASA 3. Any patient who will require planned admission to ITU post surgery Dyspnoea grade 3/4 (marked dyspnoea on mild exertion e.g. from kitchen to bathroom or dyspnoea at rest) Poorly controlled asthma (needing oral steroids or has had frequent hospital admissions within last 3 months) MI in last 6 months Angina classification 3/4 (limitations on normal activity e.g. 1 flight of stairs or angina at rest) CVA in last 6 months However, all patients will be individually assessed and we will only exclude patients if we are unable to provide an appropriate and safe clinical environment. Children 3 years and above All adults 18 yrs and over Children 3 years and above Quality Accounts 2012/13 Appendix 2 – Clinical Audit Programme. This list has been compiled on behalf of the Department of Health by the Healthcare Quality Improvement Partnership (HQIP), against criteria previously agreed by National Advisory Group on Clinical Audit & Enquiries. The accompanying table provides details of all audits and enquiries meeting the required criteria for inclusion. National Clinical Audits meeting inclusion criteria (n = 46). The Clinical Outcome Review Programme projects are listed separately (n=5) but should also be reported for Quality Accounts. Total number of NCAs and CORPs (n=51). All national clinical audit suppliers on this list, at the time of publication, advised that they would be collecting patient level data during 2013-14. If subsequently a supplier decides not to recruit patients during this time then the clinical audit or enquiry will be removed from the list, as it no longer meets the criteria for inclusion. Key: Yellow = audits not on the previous year’s list (2012-13) Blue = audits which may or may not collect data during the year (2013/14) Quality Accounts 2012/13 No. National Clinical Audits 1. Acute coronary syndrome or Acute myocardial infarction MINAP 2. Adult cardiac surgery audit ACS 3. Adult community acquired pneumonia 4. Adult critical care (Case Mix Programme) ICNARC CMP 5. Bowel cancer NBOCAP 6. Bronchiectasis 7. Cardiac arrhythmia 8. 9. 10. Chronic kidney disease in primary care Chronic Obstructive Pulmonary Disease Congenital heart disease (Paediatric cardiac surgery) Acronym HRM Contact details for supplier National Institute for Cardiovascular Outcomes Research (NICOR), The Institute of Cardiovascular Science, 170 Tottenham Court Road, London, W1T 7HA National Institute for Cardiovascular Outcomes Research (NICOR), The Institute of Cardiovascular Science, 170 Tottenham Court Road, London, W1T 7HA The British Thoracic Society (BTS), 17 Doughty Street, London, WC1N 2PL Intensive Care National Audit and Research Centre (ICNARC), Entrance A, Tavistock House, Tavistock Square, London, WC1H 9HR NHS IC, Leeds (headquarters): 1 Trevelyan Square, Boar Lane, Leeds, LS1 6AE The British Thoracic Society (BTS), 17 Doughty Street, London, WC1N 2PL National Institute for Cardiovascular Outcomes Research (NICOR), The Institute of Cardiovascular Science, 170 Tottenham Court Road, London, W1T 7HA Category National Clinical Audit and Patient Outcomes Programme (NCAPOP)* Heart Yes Heart Yes Acute No Acute No Cancer Yes Long-term Conditions No Heart Yes Tbc – new topic under development COPD CHD Royal College of Physicians (RCP), CEEU, 11 St Andrew's Place, Regent's Park, London, NW1 4LE National Institute for Cardiovascular Outcomes Research (NICOR), The Institute of Cardiovascular Science, 170 Tottenham Court Road, London, W1T 7HA Yes Long-term Conditions Yes Heart Yes Quality Accounts 2012/13 No. National Clinical Audits Acronym 11. Coronary angioplasty 12. Diabetes (Adult) ND(A), includes National Diabetes Inpatient Audit (NADIA) ANDA 13. Diabetes (Paediatric) PNDA 14. Elective surgery (National PROMs Programme) 15. Emergency use of oxygen 16. Epilepsy 12 audit (Childhood Epilepsy) 17. Falls and Fragility Fractures Audit Programme, includes National Hip Fracture Database FFFAP 18. Head and neck oncology DAHNO 19. Heart failure HF 20. Inflammatory bowel disease IBD 21. Lung cancer NLCA Contact details for supplier Category National Clinical Audit and Patient Outcomes Programme (NCAPOP)* National Institute for Cardiovascular Outcomes Research (NICOR), The Institute of Cardiovascular Science, 170 Tottenham Court Road, London, W1T 7HA Heart Yes NHS IC, Leeds (headquarters): 1 Trevelyan Square, Boar Lane, Leeds, LS1 6AE Long-term Conditions Yes Long-term Conditions Yes Other No Acute No Women’s & Children’s Health Yes Older People Yes Cancer Yes Heart Yes Long-term Conditions yes Cancer Yes Royal College of Child Health and Paediatrics (RCPCH), 5-11 Theobalds Road, London WC1X 8SH NHS IC, Leeds (headquarters): 1 Trevelyan Square, Boar Lane, Leeds, LS1 6AE The British Thoracic Society (BTS), 17 Doughty Street, London, WC1N 2PL Royal College of Child Health and Paediatrics (RCPCH), 5-11 Theobalds Road, London WC1X 8SH Royal College of Physicians (RCP), CEEU, 11 St Andrew's Place, Regent's Park, London, NW1 4LE NH IC, Leeds (headquarters): 1 Trevelyan Square, Boar Lane, Leeds, LS1 6AE National Institute for Cardiovascular Outcomes Research (NICOR), The Institute of Cardiovascular Science, 170 Tottenham Court Road, London, W1T 7HA Royal College of Physicians (RCP), CEEU, 11 St Andrew's Place, Regent's Park, London, NW1 4LE NHS IC, Leeds (headquarters): 1 Trevelyan Square, Boar Lane, Leeds, LS1 6AE Quality Accounts 2012/13 No. 22. 23. National Clinical Audits Moderate or severe asthma in children (care provided in emergency departments) National audit of dementia audit Acronym Contact details for supplier Category The College of Emergency Medicine, Churchill House, 35 Red Lion Square, London WC1R 4SG NAD 24. National audit of schizophrenia NAS 25. National Audit of Seizure Management (NASH) NASH 26. National Cardiac Arrest Audit NCAA 27. National comparative audit of blood transfusion 28. National emergency laparotomy audit NELA 29. National Joint Registry NJR 30. National Vascular Registry, including CIA and elements of NVD NVR 31. Neonatal intensive and special care NNAP 32. Non-invasive ventilation adults 33. Oesophago-gastric cancer 34. Ophthalmology NAOGC Royal College of Psychiatrists (CCQI), 4th Floor Standon House, Mansell Street, London, E1 8AA Royal College of Psychiatrists (CCQI) NAS Team, 4th Floor Standon House, Mansell Street, London, E1 8AA No Mental health Yes Mental Health Yes University of Liverpool, Liverpool, L69 3BX Intensive Care National Audit and Research Centre (ICNARC), Entrance A, Tavistock House, Tavistock Square, London, WC1H 9HR National Comparative Audit of Blood Transfusion, NHS Blood and Transplant, John Eccles House, Robert Robinson Avenue, Oxford Science Park , Oxford OX4 4GP Royal College of Anaesthetists, Churchill House 35 Red Lion Square, London WC1R 4SG National Joint Registry Centre, Northgate Solutions, Peoplebuilding 2, Peoplebuilding Estate, Maylands Avenue, Hemel Hempstead, Herts, HP2 4NW No Heart No Blood and Transplant No Acute Yes Acute Yes Royal College of Surgeons, 35-43 Lincoln’s Inn Fields, London, WC2A 3PE Royal College of Child Health and Paediatrics (RCPCH), 5-11 Theobalds Road, London WC1X 8SH The British Thoracic Society (BTS), 17 Doughty Street, London, WC1N 2PL The Royal College of Surgeons of England (RCS), CEU, 35-43 Lincoln's Inn Fields, London WC2A 3PE Tbc – new topic under development National Clinical Audit and Patient Outcomes Programme (NCAPOP)* Yes Women’s & Children’s Health Yes Acute No Cancer Yes Yes Quality Accounts 2012/13 No. National Clinical Audits 35. 36. 37. 38. Contact details for supplier Category Paediatric asthma The British Thoracic Society (BTS), 17 Doughty Street, London, WC1N 2PL Women’s & Children’s Health Paediatric intensive care University of Leicester, Department of Health Sciences, University of Leicester 22-28 Princess Road West, Leicester, LE1 6TP or University of Leeds Paediatric Epidemiology Group, Centre for Epidemiology & Biostatistics, 8.49 Worsley Building, University of Leeds, Leeds, LS2 9JT Women’s & Children’s Health Paracetamol Overdose (care provided in emergency departments) Prescribing Observatory for Mental Health (POMHUK) Acronym PICANet The College of Emergency Medicine, Churchill House, 35 Red Lion Square, London WC1R 4SG POMH-UK (Prescribing in mental health services) 39. Prostate cancer 40. Pulmonary hypertension 41. Renal replacement therapy (Renal Registry) 42. 43. 44. Rheumatoid and early inflammatory arthritis Sentinel Stroke National Audit Programme (SSNAP), includes SINAP Severe sepsis & septic shock Royal College of Psychiatrists (CCQI) POMH -UK Team, 4th Floor Standon House, Mansell Street, London, E1 8AA Royal College of Surgeons, 35-43 Lincoln’s Inn Fields, London, WC2A 3PE NHS IC, Leeds (headquarters): 1 Trevelyan Square, Boar Lane, Leeds, LS1 6AE NHS Blood and Transplant, Organ Donation and Transplantation Directorate, Fox Den Road, Stoke Gifford, Bristol, BS34 8RR Royal College of Physicians (RCP), CEEU, 11 St Andrew's Place, Regent's Park, London, NW1 4LE This will commence 1 April 2012. The College of Emergency Medicine, Churchill House, 35 Red Lion Square, London WC1R 4SG No Yes No Mental Health No Yes Heart No Blood and transplant No Tbc – new topic under development SSNAP National Clinical Audit and Patient Outcomes Programme (NCAPOP)* Yes Older People Yes No Quality Accounts 2012/13 No. 45. 46. National Clinical Audits Severe trauma (Trauma Audit & Research Network) Specialist rehabilitation for patients with complex needs Acronym Contact details for supplier Category National Clinical Audit and Patient Outcomes Programme (NCAPOP)* TARN The Trauma Audit And Research Network (TARN), Clinical Sciences Building, Hope Hospital, Eccles Old Road, Salford, M6 8HD Acute No Tbc – new topic under development Yes *The NHS standard contracts for acute hospital, mental health, community and ambulance services set a requirement that provider organisations shall participate in appropriate national clinical audits that are part of the National Clinical Audit and Patient Outcome Programme (NCAPOP). Quality Accounts 2012/13 Appendix 2 - Continued Clinical outcome review programmes No . National Clinical Audits Acronym Contact details for supplier Category 47. National review of asthma deaths Child health programme NRAD Royal College of Physicians (RCP), CEEU, 11 St Andrew's Place, Regent's Park, London, NW1 4LE Royal College of Child Health and Paediatrics (RCPCH), 5-11 Theobalds Road, London WC1X 8SH 49. Maternal, infant and newborn clinical outcome review programme MBRRACEUK National Perinatal Epidemiology Unit, Department of Public Health, University of Oxford, Old Road Campus, Headington, Oxford, OX3 7LF 50. Medical and Surgical programme: National Confidential Enquiry into Patient Outcome and Death Mental Health programme: National Confidential Inquiry into Suicide and Homicide for people with Mental Illness (NCISH) NCEPOD National Confidential Enquiry into Patient Outcome and Death (NCEPOD), Ground Floor, Abbey House, 74-76 St John Street, London, EC1M 4DZ Long-term Conditions Women’s & Children’s Health Women’s & Children’s Health Acute NCISH National Confidential Inquiry into Suicide and Homicide by People with Mental Illness (NCISH), Centre for Suicide Prevention, Psychiatry Research Group, School of Community-Based Medicine, University of Manchester, 2nd Floor, Jean McFarlane Building, Oxford Road, Manchester M13 9PL 48. 51. CHR-UK Mental Health National Clinical Audit and Patient Outcomes Programme (NCAPOP)* No Yes Yes Yes Yes Quality Accounts 2012/13 Appendix 3 Ramsay National Audit Quality Accounts 2012/13 Ramsay Euxton Hall Hospital We would welcome any comments on the format, content or purpose of this Quality Account. If you would like to comment or make any suggestions for the content of future reports, please telephone or write to the General Manager using the contact details below. For further information please contact: Telephone: 01257 276261 Web: www.euxtonhallhospital.co.uk Neurological Centres Quality Accounts 2012/13