Clinical Audit Plan: 2010-2011 Domain Quality and Management Essential standards of quality and safety Outcome Comments Outcome 16: Assessing and monitoring the quality of The Cornwall & Isles of Scilly Community Health Services service provision (CHS) Clinical Audit Plan will be determined by the Integrated Governance Committee based upon the four categories outlined on page 2. It should be understood however that all clinical audits undertaken by CHS staff should provide evidence for one or more of the outcomes contained in Essential standards of quality and safety (CQC 2010). Introduction The reinvigoration of clinical audit has been set as a priority by the Department of Health. In 2006 the Chief Medical Officers report ‘Good Doctors, Safer Patients’ called for the reinvigoration of clinical audit to enable it to reach its potential as a rich source of information to support service improvement, better information for patients and other activities such as the revalidation if clinicians. In February 2007 the White Paper ‘Trust Assurance and Safety and in 2008 the Next Stage Review, ‘High Quality Care For All’ also recognised the crucial value of clinical audit in assessing the quality of clinical care and maintaining high quality professional performance. In December 2009 (updated March 2010), the Care Quality Commission (CQC) published Essential Standards of Quality and Safety to support the new registration regulations; Health and Social Care Act 2008 (regulated activities) regulations 2009. These standards describe the essential standards of quality and safety the people who use health and adult social care services have a right to expect. Clinical Audit is defined as “A quality improvement process that seeks to improve patient care and outcomes through the systematic review of care against explicit criteria and the implementation of change. Aspects of the structure, processes and outcomes of care are selected and systematically evaluated against specific criteria. Where indicated, changes are implemented at an individual, team or service level and further monitoring is used to confirm improvement in health care delivery”. (Principles of Best Practice in Clinical Audit – NICE 2002) This plan is designed to be a working document and as such will be subject to amendments and additions throughout the year to reflect changes to the organisation as well as changes to local and national priorities Page 1 of 17 Clinical Audit Plan 10/11: Development of the Clinical Audit Plan Effective Clinical Audit is not a simple task and the pressure of incorporating complex requirements into an ever increasing workload presents yet another demand on clinical time. It is therefore important for Community Health Services to demonstrate a systematic approach to audit topic selection, taking into account any organisational priorities and new government initiatives together with any local needs. This will ensure time is spent efficiently by concentrating on well-structured audit projects that produce effective results and highlights areas of practice requiring change. The aim is to increase audit activity across Community Health Services and to reduce the number of poorly conducted audits that are often unsupported, carried out under pressure, and on occasions never completed. The Clinical Audit Plan will be determined by the Integrated Governance Committee based upon the four categories below: 1: External ‘must do’ audits: Failure to participate or deliver on these externally driven audits may carry a penalty for CHS (either financial or in the form of a failed target or non-compliance). These are externally monitored and assessed by the CQC and in some areas by the local PCT commissioner. National Clinical Audit & Patient Outcome Programme (NCAPOP) Audits demonstrating compliance with regulation requirements e.g. NICE guidance, NSFs, NPSA alerts CQUINS and other commissioner priorities DH statutory requirements, e.g infection control monitoring External accreditation schemes, e.g., NHS Litigation Authority (NHSLA), Information Governance Toolkit (IGT) 2: Internal ‘must do’ audits: Priorities reflective of organisational objectives for clinical audit as outlined in the local clinical audit strategy or strategic objectives Clinical risk issues Serious untoward incidents/adverse incidents Organisational clinical priorities Priorities identified via Patient and Public Involvement initiatives Complaints Access Patient Safety First Campaign 3: Business Unit / Service priorities Local clinical interest audit agreed by business units/services as a priority National audits not part of NCAPOP, e.g. some Royal College initiated projects that lie outside of NCAPOP Locally adopted clinical standards benchmarking e.g., Essence of Care 4. Clinician interest Page 2 of 17 Clinical Audit Plan 10/11: INDEX Business Unit KEY Page Number Numbering system Community Hospitals 4 MIU 6 District Nursing 7 Community Matrons 8 Intermediate Care 8 G Completed Projects Caradon 8 A Projects underway but not completed North Cornwall 9 R Restormal 10 Projects over due / No information received Carrick 10 Kerrier / Penwith 11 Therapies 11 Children’s Services 13 Dental 15 Safeguarding Team 15 Governance 16 Commissioning 16 Year / Priority / Audit number Position key Page 3 of 17 Clinical Audit Plan 10/11: Business Unit: All Service: Community Hospitals No. 10/1/1. 10/1/2. 10//3. 10/1/4. 10/1/5 10/1/6. 10/1/7. 10/1/8. 10/1/12. 10/1/13. Title Audit to demonstrate compliance with 28 days dispensing for discharge, including medicines management and planning Audit to provide evidence that all prescribing adheres to the locally agreed joint formulary Audit to demonstrate the prudent and appropriate use of antibiotics in line with the joint formulary Audit to demonstrate compliance with and adherence to standard operating procedures for controlled drugs Clinical Record Keeping Audit Audit to determine the number and proportion malnutrition on admission for patients over the age of 65 years Audit to check for recorded Healthcare Associated Infections on death certificates where appropriate Audit of antipsychotic drug prescribing for patients in Community Hospitals To reduce avoidable death, disability and chronic ill health from Venousthromboembolism (VTE) through risk assessment To reduce avoidable death, disability and chronic ill health from Venousthromboembolism (VTE) through Rationale Contract Lead(s) Ros Palmer / Matrons Contract Ros Palmer / Matrons Contract Ros Palmer / Matrons Contract Ros Palmer / Matrons Contract, NHSLA , IGT Matrons Contract Matrons Contract Matrons Contract CQUINS Ros Palmer / Matrons Matrons CQUINS Matrons Page 4 of 17 Clinical Audit Plan 10/11: 10/1/29 appropriate prophylaxis To implement the nursing metric system across community hospitals to include patient survey Reduce the number of new catheterisations during inpatient stay in community hospital to less than 10% of the total number of completed patient spells Decrease the number of people who suffer harm from falls by 30% for patients in community hospitals Increase the number of patients who have a comprehensive multidisciplinary plan for their inpatient stay and discharge (including an estimated date of discharge) developed within 3 days of admission to hospital to 80% of patients who had an inpatient stay of 4 days or longer. 40% decrease in community hospital acquired pressure ulcers (grade 2 or above) Hand Hygiene -local 10/1/30 Hand Hygiene -IPC nurses DoH - IPC 10/1/31 Central Lines DoH - IPC 10/2/9 Kitchen audit CHS priority - IPC 10/2/10 PPE audit CHS priority - IPC 10/2/11 Mattress audit CHS priority - IPC 10/2/14 Sharps audit CHS priority - IPC 10/1/14. 10/1/16 10/1/17. 10/1/18 10/1/19. CQUINS Trish Cooper / Matrons CQUINS Sue Wright / Sharon Eustice / Matrons CQUINS Matrons CQUINS Matrons CQUINS Nicci Kimpton DoH - IPC Sue Wright / Matrons Sue Wright / Matrons Sue Wright / Matrons Sue Wright / Matrons Sue Wright / Matrons Sue Wright / Matrons Sue Wright / Matrons Page 5 of 17 Clinical Audit Plan 10/11: 10/2/15 Urinary catheters audit CHS priority - IPC Sue Wright / Matrons Sue Wright / Matrons Karen Phillips / matrons Matrons 10/2/17 Linen audit CHS priority - IPC 10/2/1. Cardiac arrest CHS priority 10/2/2. Patient satisfaction survey CHS priority 10/2/3. Prescription charts CHS priority 10/3/1 .Essence of Care Benchmarking Ros Palmer / Matrons Matrons 10/4/2 Depression Screening for inpatients at SACH Junior doctor audit Matt Tremaine / Rod Bland Service: Community Hospitals, MIU units No. 10/1/20 Title National falls and bone health care audit Rationale NCAPOP Lead(s) Dee Hore / Jax Dobell 1/1/11a NICE CG56 Head injuries Contract / NICE Dee Hore 1/1/11b Contract / NICE Dee Hore 10/1/5 NICE CG89 When to suspect child maltreatment Clinical Record Keeping Audit Contract, NHSLA , IGT Dee Hore 0/3/5 Paediatric Analgesia Service priority Dee Hore Page 6 of 17 Clinical Audit Plan 10/11: Service: District Nursing No. 1/1/10 Rationale Contract Lead(s) Sue Wright / Sharon Eustice / Val Derks 10/1/5 Title Audit to determine the proportion of people under the care of community services at home (including those who live in a residential care home without nursing) who have a catheter in situ and length of time that this has been the case Clinical Record Keeping Audit NHSLA , IGT Val Derks 10/1/32 Hand Hygiene inspection DoH - IPC 10/133 Hand Hygiene observation DoH - IPC 10/134 Hand Hygiene glow box DoH - IPC 10/1/35 Central Lines DoH - IPC 10/2/18 PPE audit CHS priority - IPC 10/2/12 Mattress audit CHS priority - IPC 10/2/13 Sharps audit CHS priority - IPC 10/2/16 Urinary catheters audit CHS priority - IPC 10/2/4 Pressure ulcers prevalence CHS priority Sue Wright / Val Derks Sue Wright / Val Derks Sue Wright / Val Derks Sue Wright / Val Derks Sue Wright / Val Derks Sue Wright / Val Derks Sue Wright / Val Derks Sue Wright / Val Derks Nicci Kimpton / Val Derks Page 7 of 17 Clinical Audit Plan 10/11: Service: Community Matrons No. 10/1/5 Title Clinical Record Keeping Audit Rationale NHSLA , IGT Lead(s) Helen Lyndon 10/1/39 Personalised care planning contract Helen Lyndon Business Unit: Intermediate Care Service: CATS/RATS No. 10/1/5 Title Clinical Record Keeping Audit Rationale NHSLA , IGT Lead(s) Nicky Harvey / Sue Rogers Business Unit: Caradon Service: Cardiac Rehabilitation and Heart Failure Nurses No. 10/1/5 Title Clinical Record Keeping Audit Rationale NHSLA , IGT Lead(s) Gill Payne / Debbie Welsh Page 8 of 17 Clinical Audit Plan 10/11: Business Unit: North Service: Primary Care Liaison Nurses No. 10/1/5 Title Clinical Record Keeping Audit Rationale NHSLA , IGT Lead(s) Chris Would Service: Tissue Viability No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Nicci Kimpton 10/1/19 40% decrease in community hospital acquired pressure ulcers (grade 2 or above) Pressure ulcers prevalence CQUINS Nicci Kimpton / Hospital Matrons Nicci Kimpton / Val Derks 10/2/4 CHS priority Service: Continence Specialist Nurses No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Sharon Eustice Page 9 of 17 Clinical Audit Plan 10/11: Business Unit: Restormal Service: Respiratory Nurses No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Deirdre Denn 10/1/9 Audit of reviews by the Specialist Respiratory Nursing Service of patients who have been prescribed to emergency O2 determine timeliness and outcomes Contract Deirdre Denn Business Unit: Carrick Service: Diabetic Liaison Nurses No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Caroline Dunstan Service: Macmillan Nurses No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Joy Mulliner 10/1/40 10/3/8 Preferred Place of Care Liverpool care pathway Contract Service priority Ally Hardman Ally Hardman Rationale NHSLA , IGT Lead(s) Catherine Aitkenhead Service: Health for the Homeless No. 10/1/5 Title Clinical Record Keeping Audits Page 10 of 17 Clinical Audit Plan 10/11: Service: Acute Care at Home No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Matt Englefield Rationale NHSLA , IGT Lead(s) Maggie Scott Lead(s) Lynne Osborne Lynne Osborne / Katharine Stone Business Unit: Kerrier / Penwith Service: Stroke Care Co-ordinators No. 10/1/5 Title Clinical Record Keeping Audits Service: Parkinsons Disease Specialist Nurses No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT 10/3/9 Parkinsons referrals to therapy services Service priority Business Unit: Therapies - Rehabilitation Service: Falls co-ordinators No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Jax Dobell 10/1/20 National Falls and Bone Health Audit NCAPOP Dee Hore / Jax Dobell Page 11 of 17 Clinical Audit Plan 10/11: Service: Occupational Therapy No. 10/1/5 Title Clinical Record Keeping Audit Rationale NHSLA , IGT Lead(s) Julie Smith 10/3/2 Audit of Therapies Clinical Supervision Policy Recommendation from RKS audit Julie Smith Service: Physiotherapy No. 10/1/5 Title Clinical Record Keeping Audit Rationale NHSLA , IGT Lead(s) Roz Collins Service: Speech and Language (Adults) No. 10/1/5 Title Clinical Record Keeping Audit Rationale NHSLA , IGT Lead(s) Margaret Ray Business Unit: Therapies - Outpatient Service: Podiatry Page 12 of 17 Clinical Audit Plan 10/11: No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Tracey Willshee / Steve Enoch 10/1/36 Hand hygiene – inspection; all clinics DoH - IPC 10/1/37 Hand hygiene – observation; RCHT clinics Hand hygiene – observation; all other clinics PPE; all clinics DoH - IPC Audit of nail re growths post nail surgery with chemical ablation. Referrals to podiatry specialist musculoskeletal clinics Clinical interest Sue Wright / Steve Enoch Sue Wright / Steve Enoch Sue Wright / Steve Enoch Sue Wright / Steve Enoch Edwina Bottone Beverly Bowring 10/1/38 10/2/20 10/4/1 10/3/4 DoH - IPC CHS priority - IPC Service priority Service: Musculoskeletal physiotherapy No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT 10/1/41 NICE CG88 Management of nonspecific back pain, Falmouth outpatients Staff Rapid Access to Physio Scheme NICE The appropriateness of XR Ordering in an Outpatient Physiotherapy Department Service priority 10/2/19 10/3/7 Evaluation of QUINs pilot Lead(s) Maria Stickland / Roz Collins Andy Graham / Maria Stickland Maria Stickland / Lesley Pallett Simon Adams Page 13 of 17 Clinical Audit Plan 10/11: Service: Orthopaedic Clinical Assessment Service No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Lucy Thomas Rationale NHSLA , IGT Lead(s) Caroline Davey Rationale NSF Lead(s) Alison Cook Service: Elective Orthopaedics No. 10/1/5 Title Clinical Record Keeping Audits Business Unit: Childrens Services Service: All No. 10/1/21 Title Childrens NSF Service: Community Paediatrics (community childrens nurses, home care service, Diana nurses) No. 10/1/5 10/3/4 Title Clinical Record Keeping Audits Standard of service provision: manual handling. Lone worker Rationale NHSLA , IGT Service Priority Lead(s) Joan Gowans Joan Gowans Rationale NHSLA , IGT Lead(s) Joan Gowans / Lucy Brewer Service: Epilepsy specialist nurse No. 10/1/5 Title Clinical Record Keeping Audits Page 14 of 17 Clinical Audit Plan 10/11: 10/1/25 Paediatric epilepsy – NICE guideline NICE Lucy Brewer Service: Health Visitors and School Nurses No. 10/1/5 Title Clinical Record Keeping Audits Rationale NHSLA , IGT Lead(s) Anne Hall 10/1/15 Record asking of NICE CG45‘Wooley questions’ at new birth visit. CQUINS Anne Hall Rationale NHSLA , IGT Lead(s) Sue Newman Rationale NHSLA , IGT Lead(s) Jo Staves Rationale NHSLA , IGT Lead(s) Alison Cooke / Alison Blake Title Clinical Record Keeping Audits Rationale NHSLA , IGT Infection Control Audits Essential Steps Lead(s) Iona Loh / Peter Knibbs Sue Wright / Iona Loh / Neil Service: Speech and Language Therapy (Children) No. 10/1/5 Title Clinical Record Keeping Audits Service: Youth Offending Team (Healthcare) No. 10/1/5 Title Clinical Record Keeping Audits Service: TB nurses No. 10/1/5 Title Clinical Record Keeping Audits Business Unit: Dental No. 10/1/5 Page 15 of 17 Clinical Audit Plan 10/11: McDonald Business Unit: Safeguarding Team No. 10/2/5 Title Audit of adult safeguarding alerts Rationale CHS priority 10/2/7 Audit of communication between referrer and DASC Audit of safeguarding policy: alerts made by CHS staff visiting nursing and residential homes CHS priority 10/2/6 CHS priority Lead(s) Charmain Nicholas Charmain Nicholas Chris Nash Business Unit: Governance, affecting all clinical services No. 10/1/27 Title Consent Rationale NHSLA / Contract Lead(s) Debby Blease 10/1/28 Injectable medicines (alert 20) NPSA alert Ros Palmer 10/1/29 CAS alerts NPSA alerts Trish Cooper 10/130 Safe & secure handling of medicines NPSA alerts, Ros Palmer 10/1/31 10/1/32 10/2/8 10/3/6 Right patient right blood Gastrostomy Deprivation of liberty Blood transfusion, patients observation and documentation Syringe drivers NPSA alerts, NPSA alerts, CHS priority Audit recommendation Trish Cooper Trish Cooper Debby Blease Alison Rundle Trust Priority Ally Hardman / Andrea Rotchell 10/2/ Page 16 of 17 Clinical Audit Plan 10/11: NHS Cornwall & Isles of Scilly – commissioning led audits affecting CHS services No. C1 C2 Title Stroke Improvement National Audit Programme (SINAP) Parkinson’s Pathway – Map of medicine Rationale Lead(s) Maggie Scott Lynne Osborne Page 17 of 17 Clinical Audit Plan 10/11: