Presentation to Merchant Forums Michele Bullock Reserve Bank of Australia May 2008 Non-cash Payments per Capita* Per year No No Debit cards 60 50 60 Cheques 50 40 40 Direct credits 30 30 Credit cards 20 20 Direct debits 10 10 BPAY 0 0 1994 1996 1998 2000 2002 2004 2006 *Apart from BPAY, data are based on the RBA's Retail Payments Statistics from 2002. Prior data come from APCA and the RBA, and have been adjusted for differences between these sources and the Retail Payments Statistics. Sources: ABS; APCA; BPAY; RBA Payment Share by Number BPAYOther Cheque Credit Scheme debit EFTPOS Cash Payment Share by Value Other BPAY Cheque Scheme debit Cash Credit EFTPOS Scheme debit EFTPOS Use of Cash Per cent of number of payments % Cash Other methods % 80 80 60 60 40 40 20 20 0 0-10 11-25 26-50 51-75 76-100 101-150 151-200 201-500 Payment value ($) 500+ 0 foo d P Sm ub/ bar all f Spo o od rtin sto g/e re nte r t ai nm ent Tra nsp ort Re sta ura nt Edu cat O th ion er /ch ildc are O th er r e ta iler Sup erm ark et Liq u He or s alth tore /me Pro dic al c fes are sio nal ser vice s Ho P etro lida Ho y tr l ave using /uti l/ac litie com s mo dat ion In s ura nce Tak e- a way Cash Use Across Merchant Categories Share of payments % Number Value % 80 80 60 60 40 40 20 20 0 0 Median Payment Values Scheme debit Cash 0 EFTPOS 20 40 Personal cheque Credit 60 Transaction value BPAY 80 100 Merchants Payment Cost Per Transaction Credit Card EFTPOS Total $0.94 $0.33 Resource (incl. acquirer) Resource $0.59 $0.32 $0.43 $0.32 Key Differences Fees to acquirer Tender time Cash $0.24 $0.23 Merchant Payment Costs Per average transaction for each payment method $ $ 0.40 0.40 Other costs 0.30 0.30 0.20 0.20 0.10 0.10 Tender time 0 0 Credit card EFTPOS Cash Total Payment Costs* Per average transaction for each payment method $ $ 1.20 1.20 Consumer 1.00 1.00 0.80 0.80 Merchant 0.60 0.60 0.40 0.40 Financial institution** 0.20 0.20 0 Credit card EFTPOS * Resource costs excluding account overhead costs ** Including costs of currency production for cash Cash 0 Total Payment Costs - Non-point of Sale* Per average transaction for each payment method $ $ Consumer 5 5 Merchant 4 4 3 3 2 2 Financial institution 1 1 0 0 Cheque BPAY * Resource costs excluding account overhead costs Direct debit Merchant Service Fees Per cent of transaction values acquired % % American Express 2.5 2.5 Diners Club 2.0 2.0 1.5 1.5 1.0 1.0 Bankcard, MasterCard and Visa 0.5 0.5 0.0 0.0 2003 Source: RBA 2004 2005 2006 2007 EFTPOS Merchant Service Fees Dollars per transaction $ $ 0.08 0.08 0.06 0.06 0.04 0.04 0.02 0.02 0.00 0.00 -0.02 -0.02 -0.04 -0.04 2003 Source: RBA 2004 2005 2006 2007 Merchants Surcharging Credit Cards Per cent of surveyed merchants % % 20 20 Very large merchants 16 16 Large merchants 12 12 8 8 Small merchants 4 4 Very small merchants 0 Jun Dec 2005 Jun Dec 2006 Jun Dec 2007 0 Merchants Planning to Apply a Surcharge Per cent of surveyed merchants % % 30 30 Very large merchants Large merchants 20 20 Small merchants 10 10 Very small merchants 0 Jun Dec 2005 Source: East & Partners Jun Dec 2006 Jun Dec 2007 0