Agenda for the Announced Rapid Responsive Review Visit
Dates of announced visit: Tuesday 21 May and Wednesday 22 May 2013
Location: George Eliot Hospital NHS Trust, College Street, Nuneaton, Warwickshire CV10 7DJ
In addition, the following have been requested from the Trust:
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Passes to enable access
A base room for the panel
Breakout rooms for the panel’s use
A hardcopy of the Trust’s submission and those documents listed in the ‘Document request’ section to be available to the panel throughout the site visit
Tea, coffee and water throughout the day
Wifi access.
DAY 1: Tuesday 21 May
Time
Agenda and Trust
attendees
Content
10.0010.30
Pre-meet for review panel
(panel only) with
refreshments on arrival
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Trust presentation
CEO and Trust senior team to meet the Panel
Seminar Room 2 & 3
10.3011.00
Plan for the next 2 days and set the scene
Clarify any issues and concerns from the panel on scope/agenda/KLOEs
Reminder of key messages and plan for the visit including leads and recorders for each
session
Venue/Room
(To be populated by
the Trust)
Raveloes Conference
Room
BREAKOUT SESSIONS:
11.0011.45
A – Interview:
Chief Executive, Kevin
McGee
Interview with key focus being governance and leadership
Annex A
GETEC
11.4512.30
B – Interview:
Chair, Stuart Annan
Interview with key focus being governance and leadership
Annex A
GETEC
Time
Agenda and Trust
attendees
Content
Venue/Room
(To be populated by
the Trust)
11.00 11.45
C – Interview:
Andrew Arnold, Medical
Director
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Interview with key focus being governance and leadership and clinical and operational
effectiveness
Annex B
GETEC
11.45
–
12.30
D – Interview:
Dawn Wardell, Director of
Nursing & Quality
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Interview with key focus being governance and leadership and clinical and operational
effectiveness
Annex B
GETEC
11.00 11.45
E – Interview:
Claire Campbell, Director
of Governance & Quality
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Interview with key focus being governance and leadership
Library Seminar
Room 1
GETEC
11.45
–
12.30
F – Interview:
Associate Medical
Director, Gordon Wood
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Interview with key focus being governance and leadership and clinical and operational
effectiveness
Library Seminar
Room 1
GETEC
12.3013.30
Lunch and triangulation
(panel only)
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Review of evidence identified in the sessions held to date
Discussion of emerging themes and issues
Identification of areas of focus for the remaining sessions
13.3014.45
Observations:
A&E and Emergency
Assessment Unit
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Undertake observation of clinical areas to observe quality aspects
Informal discussions with patients and staff in clinical areas
Upper GI ward and Adam
Bede ward (general
medicine)
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Undertake observation of clinical areas to observe quality aspects
Informal discussions with patients and staff in clinical areas
Elderly care ward and
general medical / ward
dealing with upper GI
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Undertake observation of clinical areas to observe quality aspects
Informal discussions with patients and staff in clinical areas
14.4515.30
Tea and Coffee – panel
triangulation (panel only)
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Review of evidence identified in the sessions held to date
Discussion of emerging themes and issues
Identification of areas of focus for the remaining sessions
15.30-
BREAKOUT SESSIONS – focus groups
Raveloes Conference
Room
Raveloes Conference
Room
Time
Agenda and Trust
attendees
Content
16.30
A – Focus group: Doctors
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Venue/Room
(To be populated by
the Trust)
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Explore the groups understanding of key processes for ensuring quality of care and
treatment in the Trust
Identify any concerns and collate feedback from the group
Annex A
GETEC
B – Focus group: Trainee
Nurses
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Explore the groups experience of quality of care and treatment in the Trust
Identify any concerns and collate feedback from the group
Seminar Room 1
GETEC
C – Focus group: Staff - all
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Meeting Room
Lewes House
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Explore the groups understanding of key processes for ensuring quality of care and
treatment in the Trust
Identify any concerns and collate feedback from the group
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Review of evidence identified in the sessions held to date
Discussion of emerging themes and issues
Identification of areas of focus for the remaining sessions
Raveloes Conference
Room
16.3017.30
Triangulation (panel only)
17.3017.45
Meeting with Trust Chief
Executive, Kevin McGee
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Thanks for day 1
Escalation of any significant immediate issues
Seminar Room 1
GETEC
18.0020.00
Patient/Public drop in
session (“listening event”)
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Explore the groups experience of quality of care and treatment in the Trust
Identify any concerns and collate feedback from the group
Lecture Theatre
GETEC
DAY 2: Wednesday 22
May
09.0009.15
Panel gathering
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Plan day
Raveloes Conference
Room
09.1510.00
Focus group: Members
advocate panel & patient
advocacy forum
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Explore the groups understanding of governance, leadership, learning and transparency
Seminar Room 1 & 2
GETEC
09.15 11.30
Flexible observations
throughout the Trust to be
confirmed in the planning
meeting
Locations to consider:
 Patient Services
 Operations room
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Undertake observation of clinical areas to observe quality aspects
Informal discussions with patients and staff in clinical areas
Time
Agenda and Trust
attendees
Content
11.30 12.30
Triangulation (panel only)



Review of evidence identified in the sessions held to date
Discussion of emerging themes and issues
Identification of areas of focus for the remaining sessions
Raveloes Conference
Room
12.3013.30
Focus group: Junior
doctors
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Explore the groups understanding of key processes for ensuring quality of care and
treatment in the Trust
Identify any concerns and collate feedback from the group
Seminar Room 1
GETEC
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Focus group: Nurses
13.3014.30
Triangulation (panel only)
14.3015.30
Interviews to be
confirmed at the start of
day 2, including:
 Director of
Operations, Kath
Kelly
 Director of Finance
and Performance,
Chris Bradshaw
 Director of Human
Resources, Dorothy
Hogg
 Clinical Directors –
Christine O’Brien, Raj
Reddy, Mike
Watzman
 Chair of Quality
Assurance Committee
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Explore the groups understanding of key processes for ensuring quality of care and
treatment in the Trust
Identify any concerns and collate feedback from the group
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
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Review of evidence identified in the sessions held to date
Discussion of emerging themes and issues
Identification of areas of focus for the remaining sessions
Interviews focused on outstanding areas / emerging themes and issues
QAC Chair is available from 16.00 hrs.
Room 17 in Lewes House available as well as rooms in GTEC if required.
Venue/Room
(To be populated by
the Trust)
Annex A
GETEC
Raveloes Conference
Room
Room 17 Lewes House
Room 1 GETEC
Rooms available TBC
Seminar 1 GETEC
Annex A GETEC
Annex B GETEC
Library Seminar
Time
Agenda and Trust
attendees
Content
Venue/Room
(To be populated by
the Trust)
15.0016.00
Final triangulation (panel
only)
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Review of evidence identified in the sessions held to date
Discussion of emerging themes and issues
Identification of areas of focus for the remaining sessions
Raveloes Conference
Room
16.0017.00
Collation of findings
(panel only) and report
drafting
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Review of evidence identified in the sessions held to date
Discussion of emerging themes and issues and key themes for the report
Identification of areas of focus and approach for unannounced site visits
Raveloes Conference
Room
17.0017.15
Meeting with Trust Chief
Executive, Kevin McGee,
and Chair, Stuart Annan
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Thanks
Escalation of any significant immediate issues
Next steps
Seminar Room 1
GETEC
17.30
LEAVE TRUST
Trust document request
Overview
This is a document request to be provided to the Trust ahead of the site visit. This builds on the Trust submission index and identifies further documents to
be requested from the Trust. The Trust will be requested to ensure that the listed documents are available to the panel during the Trust visit.
Requested documents
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Trust analysis of mortality including any detailed analysis
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Complaints and incidents policy and latest report
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Escalation policies
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Operational policies for surgery
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Patient feedback surveys
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Audit of their use of the World Health Organisation (WHO) Safety Checklist
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Template referral form
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Template handover form
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Quality Impact Assessment process and reporting for Cost Improvement Plans
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Patient experience and engagement strategy
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Safeguarding policies (adults and children)
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Whistleblowing Policy
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Phased implementation plan for 7 day working
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Nursing Mortality Review report February 2012
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Emergency Intensive Support Team Review – report
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Detailed action plan for 62 day cancer target
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Medicine Directorate scorecard