Des Moines Register 11-25-07 Iowans' credit troubles increase By PAULA LAVIGNE • REGISTER STAFF WRITER No more 2-foot, table-top Christmas trees for Tony Collins. The 46-year-old paramedic will buy a big tree - the kind you can put presents under - this year because it's time to splurge just a little. Collins wrote his last $665 check to a credit counseling center on Nov. 13, ending four years of paying off what began as a $25,000 debt. Collins' struggle may be over, but this holiday season marks a perilous time for the growing number of Iowans using credit cards to try to manage deeper debt. Local economists and credit experts say they're concerned about a recent rise in credit troubles in Iowa. Here's why: - Iowans' average consumer debt, which includes things like credit cards and car loans but not mortgages, rose 4.1 percent from $12,466 to $12,981 from June to September, according to the Experian National Score Index. Over the same period, the national average rose 2.2 percent to $16,223. - The average debt of people who seek help from Consumer Credit of Des Moines, a nonprofit counseling service, rose 54 percent - to about $17,473 - from 2002 to this year. - The number of bankruptcies, which fell nationwide after the rules changed in 2005, is rising - to more than 600 new filings statewide per month. - Counselors and others who work with debtors say they saw an unusual jump in clients this fall, a typically slower season. That makes them assume they will be packed in the months after Christmas. "Today was a wild day for booking appointments," Tom Coates, CEO of Consumer Credit of Des Moines, said Tuesday. "People are finally hitting that wall." Next year could be a record year for new clients, he said. Experts say a number of unfavorable economic factors plaguing consumers nationwide are colliding now for many Iowans. Adjustable-rate mortgages are making it hard to keep up with payments. Prices are increasing for necessities like health care and fuel. Credit card interest is rising for many of those already in trouble. Meanwhile, people fail to save for emergencies, and do little or no budgeting. Credit experts say it boils down to this: Even in Iowa, where average debt levels historically are lower than in other parts of the country, many people are simply spending more than they can afford. Advertisement "Within 2 1/2 years I found myself robbing Peter to pay Paul," said Collins, of Dallas Center, who fell into the habit of using credit cards to keep up with daily expenses. His plan to keep small balances on several cards with low introductory rates backfired when he couldn't keep up on the payments, he said. "I didn't want to lose my home, and I wanted to protect my credit and get out of debt." Budgeting ignorance, economic woes Today's rising costs and higher unemployment are similar to those found in the 1970s, another period in which consumers found they could no longer afford things they once enjoyed, Coates said. This most recent spike in people seeking credit counseling and bankruptcy is likely due to lenders cutting off their easy cash flow, Coates said. Loose lending practices, especially those used by home lenders to stretch people into high-risk loans, tightened this year. Falling real estate prices - made worse by a glut of foreclosed homes on the market - also have made it even harder to tap into home equity loans, which many borrowers used to help pay off credit card debts, he said. The Midwest has not been hit as hard as the coasts, but many Iowans who bought homes they couldn't afford are facing foreclosure, bankruptcy or both. Donald Neiman, a private bankruptcy trustee in Des Moines, believes credit card debt is the main reason people end up in his office. Getting hit with adjustablerate home loans and impending foreclosure is a close second. Neiman said he sees a lot of small-business owners who start companies by essentially borrowing money with credit cards when banks refused to give them a loan. Mounting medical bills and gambling debts round out the rest, he said. Perhaps the most common theme, experts say, is a lack of education. People simply never learned how to manage their money. Falling into debt isn't about buying expensive things, said Iowa State University professor Tahira Hira. "It's spending more than what you really have, but you don't know you're doing it because you never sat down and took at good picture of your money coming in, and what has already gone out." Credit card interest consumes debtors Collins, the recovered debtor, drives a Dodge pickup that has logged more than 200,000 miles. He says he didn't dive into debt trying to mirror the lifestyles of the rich and famous. He admits he probably took on more than he could handle when he bought a modest house in Dallas Center seven years ago for $100,000, which is less expensive than most houses in the Des Moines area. "It's no Taj Mahal," Collins said, but the payments were double what he had been paying in rent, and he had other expenses, including child support, that ate up a lot of his paycheck. The house and big yard prompted him to spend even more, including $3,000 at Sears for a new lawn mower. Although he was making $50,000 at the time, the other expenses made it difficult to cover his day-to-day bills. He used credit cards for emergencies, such as paying $1,000 to keep his pickup running. Even little things, such as admission fees and concessions at his sons' sporting events, added up. "I tried using different cards to keep the balance low, but it multiplies and compounds," he said. "When you get to every payday, you just have to decide who gets paid first." Compounding credit card debt also burned Caroline Dale, a 39-year-old Des Moines woman who struggled about eight years ago. She started accumulating credit cards - Visa, MasterCard, Discover, Von Maur, Sears - while attending Iowa State University. Dale was the type of customer credit card companies love. She never missed a payment, but she paid only the minimum balance as her overall debt ballooned to $19,000. She was making between $35,000 and $45,000 a year and was ready to buy a house, but she knew she had to clear her debt first. "When you looked at my debt-to-income ratio, it was too high," she said. "If I could get (a loan) it would have been at a huge interest rate." Collins and Dale solved their problems through credit counseling. They were asked to close all their accounts and live within a strict budget; if they didn't have cash, they couldn't buy things. Others end up in bankruptcy, even though recent law changes require more scrutiny of which debts the court will forgive and which must be paid back. Brown-bag lunches begin new budgets Debtors who seek credit counseling get a crash course in personal finance. Some changes - such as getting rid of an expensive house or car - are hard to make, Coates said. Cutting back on vacations, Christmas spending and dining out is easier. "It's a very humbling experience to take the first step to walk in here and lay all your dirty laundry on the table," said Collins, who spent four years in credit counseling. Collins gave up summer trips to Montana on his motorcycle, and he had to tell his teenage sons, whose friends' parents were buying them new cars, that money was tight. But he said it wasn't too hard to change his overall spending. "All I had to do was budget," he said. "It was just reprioritizing how I managed my money and getting back on track." Dale said she paid off her $19,000 in debt simply by budgeting and accepting that she could only buy items for which she had enough cash. "They never said you really shouldn't go to Starbucks as many times a week," she said. In December 2005, Dale paid off her debt and achieved her dream of buying a house - a two-bedroom place near 57th Street and University Avenue in Des Moines. This season will also be more enjoyable for Collins, who plans to celebrate with his sons, ages 16 and 18. A full-sized Christmas tree will replace the "Charlie Brown" tree his co-workers gave him 10 years ago. But it will not have thousands of dollars' worth of gifts under its boughs.