Summer 2008 News from the Vice Chancellor Administrative & Student Life Services Inside This Issue Shadowing Rick Olson .................................... 1 Rick with Sunny, Shy Boy and Anna. In the Beginning .............................................. 2 Getting Your Point Across In E-Mail ............... 2 Shadowing Rick Olson Turf Love .......................................................... 2 As you probably all know, the division office has moved back to the Administration Building. While we enjoyed our time in the Commons and were especially thankful for the hospitality of the Student Life Services folks, it’s convenient for us to be back in the Administration Building. Here we’re close to the other offices with which we interact daily, and we can enjoy the beautiful view of Clock Tower Plaza. Employee of the Month .................................. 3 Part of being back is catching up on all the changes in the Administration Building departments. I decided to spend some time with Rick Olson who is the Interim Director of Student Business Services. Rick conducts informal office meetings at 8:00 on Friday mornings and that is where I caught up with him. It was interesting to hear about the progress on the PeopleSoft conversion, the work going on with our collection agencies on delinquent accounts, the status of vacant positions, and to experience firsthand the camaraderie of the group and their focus on customer service. Rick says he was both excited to have the opportunity to serve as interim and pleased to be able to apply the concepts and knowledge he acquired through the Business degree he recently obtained from UW-Stout. Vice Chancellor It’s especially rewarding to see Rick’s career progress at Stout. He started out in 1984 as a custodian and had plans to work his way up that organization until carpal tunnel and cubital tunnel injuries didn’t allow him to continue in the position. Wayne Argo worked with Rick and other departments in ASLS to find other work for Rick, resulting in his career with Student Business Services. Rick took advantage of the professional development and tuition reimbursement programs offered and now really enjoys his management responsibilities. I also feel it is my obligation to ferret out some personal information when I shadow employees. Rick currently resides in Boyceville with his wife Sheri. Rick and Sheri have 3 horses - my passion as well - so our conversation steered into the price of hay (way up!), the cost of barns and shelters, and the pure pleasure of owning such beautiful animals! RecycleMania .................................................. 2 Welcome .......................................................... 3 ASLS Collaborative Group Reception ........... 4 The Good News ............................................... 4 News from the Vice Chancellor is published quarterly for ASLS division employees. Publisher: Diane Moen moend@uwstout.edu (715) 232-1683 Editor: Heidi Hooten Communications Specialist hootenh@uwstout.edu (715) 232-1681 225 Administration Building Menomonie, WI 54751 Fax: (715) 232-1527 In The Beginning... Turf Love The Stout field in Williams Stadium will be completely refurbished by mid-August: with 77,000 square feet of old Astroturf being replaced with 83,500 square feet of a new artificial turf which “looks and plays like natural grass” with longer synthetic blades. Athletics Director, Joe Harlan, says he believes the new surface will hold up better over time than the old, and it’s more impact absorbent so there should be fewer injuries for athletes. As the new turf is put in, there will be some minor drainage improvements to the turf drainage system so that the field will be made better for a variety of groups and activities. It may not look like much now, but the Jarvis project is well underway! Getting Your Point Across In E-Mail There’s not a person among us who hasn’t at times been frustrated with e-mail. Here’s a few tips for clarity and brevity: • Build up a key list of subject headings: Correction, Decision Needed, Request, etc. “We’re really excited about the turf and think a lot of people will be pleased with our new field,” reports Harlan. The field is shared with the Menomonie High School as well as outside engagers for events. In addition to the turf replacement, new adjustable goal posts will be added which can meet both high school and college requirements. The logos and lettering on the field will match the existing layout. The budget for the project is $755,000, which comes out of the student fee attached to the Recreation and Athletic Complex project. The Division of State Facilities is in charge of the project, with ProGrass as the contractor. Questions on the project can be directed to Joe Harlan at harlanj@uwstout.edu. RecycleMania • Make sure your request is at the beginning of your e-mail, not at the end. RecycleMania is a competition among college and university recycling programs to see which institution can collect the largest amount of recyclables over a 10-week period. There are various contests, with the primary goal to increase student awareness of campus recycling and waste minimization. UW-Stout placed in the following contests: • Never use in business e-mail what you wouldn’t use in a business letter. Waste Minimization: This was determined by the lowest overall amount of waste generated per person. UW-Stout placed first with 42.96 pounds recycled per person. • Always include in your signature : name, phone number, web address or e-mail address. Wisconsin’s Gorilla Prize: UW-Madison placed first in Wisconsin (7th in the nation) for the highest gross tonnage of recyclables. UW-Stout was third with 94,831 pounds recycled in the 10 weeks. • Stick to one topic. • Keep it positive: Write about what you can do or want to see happen - not about what you can’t do or don’t want. Pick up the phone when e-mails begin to get: • Sensitive • Inefficient • Emotional Grand Champion: This award combines the results of the Per Capita Classic and the Waste Minimization Competitions. While UW-Madison placed first with a recycling rate of 27.01%, UW-Stout was a close second with a 26.35% recycling rate. Ten Wisconsin campuses participated in the event, as well as over 400 campuses in 46 states plus the District of Columbia. RecycleMania is administered by the National Recycling Coalition as a project of NRC’s College and University Recycling Council (CURC). Support is provided by the U.S. Environmental Protection Agency’s Wastewise program. The Coca-Cola Company is a major sponsor. To learn more about RecycleMania, visit www.recyclemaniacs.org. UW-Stout employees who were active in helping with the competition were: Lori Anda-Bowen, Linda Anderson, Mike Bessert, Charles Bomar, Raina Clark, Bob Dodge, Martin Fritz, Joe Harlan, Krista James, Amy McGovern, Lucy Nicolai and Ann Thies. (Names listed in bold are from the ASLS division.) Welcome Katherine Branch, Groundskeeper, graduated from UW-River Falls in December 2007 with a BS degree in Horticulture. She’s lived around the Menomonie area her whole life, living on a hobby farm outside of Eau Galle. She enjoys being outdoors fishing, hunting, finding outdoor adventure and playing with the many animals on her parents’ farm. Heidi Hooten, Communication Specialist in the Vice Chancellor’s Office, is an avid reader, with at least 4 books going at all times. She collaborates with her sister on a blog writing about the absurd and alarming antics of sock critters. She’s the world’s worst Master Gardener and volunteers weekly at the Dunn County Humane Society so she can pet all the cats. It’s only her husband, Ted Stark, and two children, Iris (13) and Hattie (9), who stand between Heidi and her potential future as a crazy cat lady. Staci Kaufman, IS Systems Developer Serv. Prof. in Housing Services, has recently returned to UW-Stout after fulfilling a life-long dream of working at Walt Disney World in Orlando, Florida. (How many people do you know who can brag they’ve had lunch with Cinderella, the Mad Hatter, and Alice in Wonderland—all at the same time?) She and her husband Dave live in Menomonie with their three children: Ben (18), Haylee (11) and Lindsee (almost 5). She enjoys spending her spare time with her family and friends, scrapbooking, traveling, and gardening. Employee of the Month Janice Rasmussen, University Dining Services, was named the Classified Employee of the Month for April. Ann Thies nominated Janice and in her nomination statement had this to say about Janice: “Jan has been a loyal employee of UW-Stout for 32 years. Jan is one of those employees who always accepts the challenges thrown her way and has been part of many successful changes within Dining Services. Jan is always able to get the job done and provides excellent support to the managers of the commons. Many of her ideas have improved the department. She displays not only a strong loyalty and dedication to her job duties but also to individuals within the department. She is very patient and insightful when it comes to helping students make the best choices for themselves as employees of dining and seeks to ensure they can succeed. She cares about them as individuals and strives to deliver the best service possible going the extra mile each and every time.” Fred Bartko, Academic Custodial, was named Classified Employee of the Month for May. Janice Rasmussen and Ann Thies. Before she retired, Marilyn Mars nominated Fred and stated: “Fred stands out on a daily basis because he goes about his many tasks quietly and in a caring manner. He always goes that extra mile and has such pride in his work. Fred’s attitude is the best. He is cheerful and does not complain. He is outstanding every day, through his thoughtfulness, his congeniality, his helpfulness and the respect he gives us all in this building.” Fred Bartko ASLS Collaborative Group Reception a Success The 9th annual ASLS Collaborative Group Reception was held on June 18th by the Vice Chancellor. There were 13 groups and over 126 people honored at the reception, which was held in the Great Hall of the Student Center. You can view the reception booklet detailing each group, its membership and accomplishments by accessing the link on the ASLS home page at www.uwstout.edu/asls. Diane Moen, Vice Chancellor 225 Administration Building Menomonie, WI 54751 (715) 232-1683 Fax: (715) 232-1527 moend@uwstout.edu People working together for service excellence and innovation. The Good News Diane Moen, Vice Chancellor for Administrative and Student Life Services, contributed a chapter on transformational planning to the Jossey Bass resource book “Strategic Financial Challenges for Higher Education: How to Achieve Quality, Accountability, and Innovation,” which was published April 2008. The office of Budget, Planning & Analysis has launched the Applied Research Center website: uwstout.edu/bpa/arc/. Wendy Swanson, institutional planner in the Office of Budget, Planning and Analysis, attended the 48th annual forum for the Association of Institutional Research held in Seattle May 25-28. Swanson is a member of the Steering Committee for the regional organization of AIR and AIRUM — Association of Institutional Research in the Upper Midwest. She attended the forum, with nearly 2,000 registered participants, as a representative of Stout’s recently established Applied Research Center. Wayne Poppe, Steamfitter, helped coach UW-Stout student Pam Sellberg on to success at the NCAA Division III Outdoor Track and Field Competition in Oshkosh. Director of Budget, Planning and Analysis, Meridith Wentz, is part of a team appointed to review campus data and recommend strategies as part of the UW-System’s Equity Scorecard Project to assess and improve institutional effectiveness. The UW-Stout Relay for Life team raised $3,740 for the American Cancer Society. The team consisted of Diane Moen, Shelly Hendrickson, Jan Jordan, Sue Michels, Sandy White, Luann Reckin, Rose Christianson, Bonnie Christianson, Lori Anda-Bowen, Amy Miranda, Cindy Knops, Heidi Hooten, Amy Styer, Susie Kuesel, and Barb Cloutier. (The names listed in bold print are from the ASLS division.) Ally Center staff members Erica Idso, a graduate student in marriage and family therapy, Jasmine Patzner, a senior in vocational rehabilitation, and Mary McManus, assistant director of the Memorial Student Center, attended the Institute for Social Justice Ally Development held in Des Moines, Iowa June 2527. Enjoying breakfast at the ASLS Collaborative Group Reception are: Mark Wenzel, Kristi Burtness, and Mike Robertson.