We wanted to thank you again for your purchase of a Vicon Support Plan. Your year of
support with our expert team of support engineers has now started. Remember there are
three ways to contact our support team if you have any questions.
1. Call 1-800-745-7325
2. Email support@vicon.com
3. Logon to www.vicon.com/support and log a case
You also have the ability to attend our Vicon Online University training courses. For
more information and to register, go to www.vicon.com/spots/onlineuniversity.html.
If you have a Complete, Premium or Partner support plan, your Vicon hardware is also
covered. If you have any questions or issues with your hardware, please contact the
support team.
Finally, see the attached Vicon Support Plans brochure for a complete list of all the
services available to you through your Vicon Support Plan.
We look forward to supporting you!
Sincerely,
The Vicon Support team