Eric R. Konsela
Summary of Qualifications
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Supervision of records staff which includes graduation processing, degree audit coordination/development, data
lead training, veteran and athletic certification.
Query development within Hyperion to meet the data request needs of the campus.
Assist in the day-to-day management of the Registrar's Office activities (e.g., supervising staff, record
maintenance, student data maintenance, registration).
Experience with accreditation and compliance at federal and state levels.
7 plus years’ experience overseeing records management, registering and guiding students with career
exploration upon enrolling in their academic program.
Successful team leader/manager incorporating many process improvements through difficult times of change.
Proficient with Microsoft Office Suite and student database systems with a strong ability to learn new computer
applications.
Proven history of planning, organizing and implementing on campus events in order to meet the needs of the
student population.
Collaboratively work on a team to ensure all students are advised correctly throughout their program.
Assisting students with career exploration upon enrolling in their chosen degree program.
Passion for academic advising of students and assisting them in their educational success both inside and outside
of the classroom.
Work Experience
Associate Registrar
University of Wisconsin-Stout
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Menomonie, WI
October 2014 – Present
Oversee the management and maintenance of degree audits within PeopleSoft Campus Solutions to ensure
students have the most accurate information for tracking degree completion progress.
Manage the graduation checkout process as well run the final graduation process each semester when final
grades are submitted.
Prepare and submit eligibility certificates for all student athletes to the Athletics Department to ensure student
athletes have and maintain eligibility for WIAC and NCAA participation.
Testing and soon to be implementation of the three College model within PeopleSoft.
Work with and supervise the Military Education Benefits Coordinator to make sure benefits are being processed
accurately and timely.
Serve as the back-up to the Registrar in his absence.
Work cohesively with Program Directors across campus to maintain accurate degree audits as well as process
timely substitutions and waivers for students.
Attend meetings regularly across campus to stay up to date with campus changes and answer any questions that
staff or faculty may have that pertain to Registration and Records.
Supply the Commencement Coordinator with accurate lists each term for the commencement program and
graduation honors.
Serve as one of the FERPA liaisons for questions and EDGE sessions.
Hire, supervise, and lead a staff of three within Registration and Records.
Provide training to faculty and staff across campus on how to pull accurate and timely student data using
Hyperion.
Assistant Registrar
Chippewa Valley Technical College
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Eau Claire, WI
September 2013 – October 2014
Generate and submit monthly enrollment data information to the National Clearinghouse. Troubleshoot, validate
and correct Error Resolution Reports for the submissions.
Build schedule, assign staffing assignments and coordinate registration of current and new students at all CVTC
campuses.
Conduct end-of-term processes including, but not limited to: grade roll, missing grades, GPA calculation, drop for
pre-requisites, repeat course coding, incompletes, and Satisfactory Academic Progress.
Conduct necessary Banner jobs to ensure students' academic history is updated and accurate.
Conduct reporting, data and communication activities related to end of term processing and Satisfactory
Academic Progress.
Assist students in registration labs with login, registration, course selection, automatic payment plan, etc.
Process student drop/add/withdrawals.
In conjunction with the Registrar, serve as power-user for all technology-related processes:
Work directly with the Registrar in completing the necessary Banner set-up for the academic year.
Coordinate the test plan for Banner upgrades and supervise staff in the completion of the test plans.
Serve as leadership for Records & Registration, supervising the Records & Registration Technical Project
Assistant and the Records & Registration Assistants.
Provide direction to the staff to assist them with the following: planning, identifying and solving problems,
clarifying expectations, and evaluating processes.
Responsible for supporting the overall development, implementation, testing, maintenance, and documentation of
Records & Registration Banner applications. Responsible for data integrity and validation, and database
reporting.
Interact with departments and faculty to be proactive in identifying and resolving problems, implement and
document new procedures, and ensure consistency with college objectives and business practices in day to day
processing.
Enforce FERPA regulations, CVTC and Wisconsin Technical College System Board policy.
Supervise 3 Records & Registration Assistants.
Dean of Students
Globe University
Eau Claire, WI
September 2009 – September 2013
 Track student academic progress and ensure that they are meeting Satisfactory Academic Progress (SAP)
requirements and progressing effectively through their program.
 Facilitate meetings with students regarding grievances, quarterly academic plans and SAP dismissals from school.
 Plan and coordinate events for students to enrich the quality of education and improve retention such as tutoring
services, program specific labs, new student registration and on-campus activities.
 Prepare and submit quarterly and annual reports to our corporate office for accreditation visits.
 Supervise and support academic staff including registrar, student services coordinator, on-line learning coordinator
and master scheduler.
 Oversee all ADA accommodations, set plans and ensure all accommodations are being delivered.
 Oversee quarterly student academic advising, course recommendations and class scheduling process to ensure
students are able to complete their program in a timely fashion.
 Manage the maintenance of all academic records in Campus Vue and ImageNow systems.
 Create and write reports through Campus Vue for the purpose of tracking student academic progress, retention,
registration metrics and academic records maintenance.
 Manage and oversee a quarterly budget for departmental expenditures such as student appreciation, professional
development and student events.
 Publish weekly newsletter called The Installment to post on campus and send to distance education students
electronically.
 Properly qualify and train new employees for their positions within the education department.
Academic Coordinator, Student Services Coordinator & Student Success Instructor
Globe University
Eau Claire, WI
September 2008 – September 2009
 Focus on student retention and career success by teaching time management and long-term goals, both in the
classroom and within student advising sessions.
 Held academic advising appointments with approximately 75-100 new and current students each quarter to
register and create academic schedules in both an online and residential setting.
 Successfully organize and oversee a minimum of three campus activities each quarter: Assigning staff, gathering
materials, sending notice to students and tracking all expenses and attendees for event.
 Build rapport with students requiring tutoring – hire and oversee tutors as well as stay abreast of the tutor/tutee
process.
 Oversee building operations every evening in the last two hours of business: Handling student and staff concerns or
emergencies.
 Taught first semester seminar course called Student Success to increase student awareness of personal and
academic help.
Education
Master of Business Administration
Globe University
Woodbury, MN
December 2010
Bachelor of Science- Business Administration with Marketing and Sales Emphasis
University of Wisconsin-Stout
Menomonie, WI
May 2004