Repair Services As good as new At Siemens Turbomachinery Solutions we are dedicated to providing high quality repair services at your site or if more complex, at our factory. No matter how simple or complex the machine is, we are ready to respond to your needs. After receiving and disassembling an item of equipment into our service centre, or attending a site to do the work, a full report of the machine condition will be produced. Measurable improvements Overall condition In such situations we go beyond the norm with our superior repair service. Where we find that a repair is due to more than expected wear and tear we also include the following Detailed examination of all critical parts and their condition Description of the background reasons for failure or loss of performance List of parts suitable for re-use or refurbishment Proposals for materials or design upgrades List of parts to be replaced Recommendations for process or operational changes if applicable When repairing a machine to “as new” condition the following points are addressed Estimate of time and cost of work needed Superior repair service Users can find themselves having to repair certain items of rotating equipment at a higher frequency than would be expected. This is usually because of a combination of design, operation and system factors and, if left unaddressed, it can result in poor performance with implications for efficiency and productivity. Recommendations for changes in operation and maintenance procedures Jointly discuss with you the best measures to take to avoid premature need for repair in future Our aim is to give our customers the best possible value from the repair process, and we look forward to being of assistance to you Competence Our engineers and technicians are able to draw on extensive machine, system and process knowledge from within all Siemens Turbomachinery Solutions facilities when performing repair work. Our customers benefit from the presence of this vast collective competence allowing site operators to put equipment repaired by us back into service with reassurance that it is as “good as new”. Answers for energy. Our other service offerings At Siemens Turbomachinery Solutions we strive to provide the best service to you as a customer. Therefore, you will always get solutions and service products designed to suit your individual needs. We can assist you with everything from spare parts and training, to refurbishment and upgrades of old equipment and maintenance of existing installations. You can choose between a wide range of service solutions: Installation and commissioning Highly qualified experts install the equipment, put it into operation and provide on-site training of your staff. Consultation and process optimization Use our outstanding experience to improve you processing facility. Service & trouble shooting Our service team with its experience and know-how is at your disposal to assist you in achieving optimum utilization of your machines. Refurbishment and upgrades Maintenance contracts Published by and copyright © 2008: Siemens AG Energy Sector Freyeslebenstrasse 1 91058 Erlangen, Germany We can also offer cost-efficient maintenance contracts. You may choose between our package contracts with lump sum prices or agreements billing actually incurred expenses. We offer complete technical consultation as well as project management on refurbishments and upgrades. Genuine Spare Parts Our spare parts are manufactured to the highest quality standards ensuring continued trouble free operation. Siemens Power Generation, Inc. 4400 Alafaya Trail Orlando, FL 32826-2399, USA For more information, contact our Customer Support Center. Phone: +49 180/524 70 00 Fax: +49 180/524 24 71 (Charges depending on provider) e-mail: support.energy@siemens.com www.siemens.com/energy Order No. A96001-S90-B288-X-4A00 Printed in Denmark 1386 P DA 0508 .5 All rights reserved. Subject to change without prior notice. Printed on paper treated with chlorine-free bleach. Trademarks mentioned in this document are the property of Siemens AG, its affiliates, or their respective owners. The information in this document contains general descriptions of the technical options available, which may not apply in all cases. The required technical options should therefore be specified in the contract. At your Service Do not hesitate to make use of all of our experience to maintain the operability of your Siemens Turbomachinery Solutions machines, even of those which have been in operation for several decades. This way, you and we can both insure the long-term availability of your Siemens Turbomachinery Solutions machines and minimize both parts costs as well as costs caused by nonscheduled downtime. For more information please contact: Siemens A/S Turbomachinery Solutions Allegade 4 DK-3000 Helsingør Denmark Phone: +45 49 21 14 00 Fax: +45 49 21 52 25