Monitoring
For Business-Critical Continuity™
Liebert ® Nform Monitoring Software And Interface Products
Maximizing IT System Availability
Infrastructure Monitoring That Makes Sense For Your Business
Getting the information you need to know about critical
support equipment for IT systems has never been easier or
more cost-efficient.
What You Don’t Know
Can Hurt You
A small problem in a data center or
communications facility can quickly
escalate into a disaster. Knowing
what is happening with power
and cooling equipment can keep
that protective “envelope” at peak
operating efficiency, vital to system
reliability.
Today’s Data Centers Require
Flexible Monitoring Solutions
Only Emerson Network Power can
deliver full-scale monitoring and
control of these critical support
systems by providing the ability to
gather operating information from
each piece of equipment and pull it
together in one central location.
The Liebert family of monitoring
products meets the varying
requirements of critical space
applications. From leak detection
to discrete monitoring, unattended
orderly computer shutdown to
enterprise-wide monitoring, there
is a Liebert hardware or software
solution that fits.
By utilizing a network infrastructure
approach to monitoring, Liebert
solutions align a customer’s needs
for real-time knowledge and system
flexibility with critical system uptime
and capital allocation constraints.
This type of system can provide the
information you need to manage
your critical equipment, giving
you a variety of ways to receive
and manage this data — through
computers at your site or even
on the web via standard browser
software. From the traditional
centralized data center to constantly
evolving distributed network
topologies, there is a Liebert
solution that provides just the right
amount of control, monitoring, and
protection for your critical space
requirements
Getting The Right Information
To The Right People
Business runs on information. That
information, however, must be
managed and protected. Emerson
Network Power offers the tools to
keep the people on the front line —
such as IT, network, data center and
facility managers — informed as to
the status of their critical systems.
To maintain the high level of
availability that users expect, your
monitoring system must be able to
keep your people up-to-date on any
changes in the condition of your
network infrastructure.
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Liebert® Nform™ Meets These Needs
Liebert Nform is a network communications system that
will enable you to leverage the distributed monitoring
capabilities of your network connected equipment.
This software solution combines full-scale monitoring
with cost-effective deployment through the use of the
existing network infrastructure. It is both scalable and
adaptable so it can grow as your systems expand and
business needs change.
Liebert Nform is available in three editions - Express,
Standard and Enterprise – each offering the features
and options designed to meet specific application
requirements based on business size and needs.
Liebert Nform Offers:
Flexibility:
Forward specific alarms to network managers
Discover new devices across multiple networks
Higher Availability:
Detailed status reports of notifications removes
redundant alarms
Lowest Total Cost Of Ownership:
Eliminates the need for expensive third-party
monitoring applications
Simplified installation and configuration reduces
overall start-up, reducing costs
Ideally Suited For:
IT Managers
Multiple Data Centers across many locations
Network Management
System Integration
Shutdown of servers and workstations on
environmental and power conditions
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When Systems Are Critical, Monitoring Is Crucial
The reliability of your computing and communications systems is a
direct result of the reliability of the power and cooling systems that
help maintain their proper operation. That’s why Emerson Network
Power is so firmly committed to providing monitoring capability in
our products. No one knows more about what it takes to collect
and deliver the vital information you need to manage
your critical support systems.
Power Conditioning Units
A grounding problem in your power conditioning system causes
small voltage disturbances which are reflected in the trend
graphing of the Liebert vEM-14 controller. After further analysis,
facility engineers discovered and corrected the problem.
UPS Systems
Liebert Nform receives a warning of a failed UPS battery test and
forwards the conditions to the Liebert Services Response Center,
dispatching a service technician for a battery replacement site visit.
Water Leaks
Your data cabling is lying in a growing puddle
of water under the raised floor because of a plumbing leak. It is
just a matter of time before that affects your operation. With
installed leak detection products, a water-detected summary
alarm was transmitted to Liebert Nform by the Liebert vEM-14
controller. The facility engineer was notified and corrected the
faulty plumbing.
Power Distribution
IT recently installed Liebert MP Advanced Power Strips inside their
rows of rack enclosures. Now, with the control of each receptacle,
overloading of circuits is prevented. Liebert Nform users can easily
control access to which outlet circuits are enabled or disabled.
4
Surge Protection
A surge protector has safeguarded your site through many
thunderstorms. Unfortunately it self-destructed protecting you
from that last surge and you don’t know that it needs to be
replaced. Since Liebert Nform was monitoring the TVSS summary
alarm, maintenance was notified to incorporate testing of the
surge suppression device due to its recent heavy usage.
Generator Operation
Recent runtime on the generator has consumed most of its fuel.
Since the low fuel summary alarm was being monitored by the
Liebert Rack Monitoring controller, an event triggered in Liebert
Nform, sending a request for refueling to the local fuel supplier.
Intrusion Alarm
The entrance of unauthorized personnel into a remote shelter is
a big problem. The real problem is that the person who needs to
know this is happening is unaware and possibly isn’t in the same
building – or even the same state. Security personnel were alerted
when the Liebert Rack Monitoring controller reported a door ajar
alarm to the Liebert Nform system.
DC Power Systems
An overvoltage condition in an essential DC power system causes
an alarm conditon. Telecommunications engineers are dispatched
through Liebert Nform notifications, allowing the engineer to
quickly replace the faulty rectifier before the critical overvoltage
threshold was reached.
Environmental HVAC Systems
A high temperature alarm was reported through the Web
interface to the Liebert Nform system. With advance notification,
the standby unit was remotely activated, maintaining the desired
operating temperature setpoint within the data center.
Static Transfer Switches
A faulty transfer switch could fail when your primary power feed
goes down in the middle of the night. Before the primary power
source failed, however, facility engineers received a “secondary
source not available” alert from Liebert Nform via SMTP
supported cell phones. The heads-up was given and the problem
was resolved before the system went critical.
5
The Liebert Nform Dashboard Provides:
a complete view of the entire critical system, allowing immediate response
to changes, ensuring higher availability and reducing downtime.
The Total Number Of Equipment:
Not Responding
Normal
In Alarm
Total System View
Allows user to create graphs and
charts that provide “At-a-Glance”
System views.
View Equipment Type Provides a listing of equipment
by a specific type; Power, UPS,
Precision Cooling and Rack PDU.
License Scalability
Device Management
System Administration
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Authentication and Authorization
Notifications and Intelligent Automation
Critical Infrastructure Management Made Easy
Resolve System-Affecting Events Before They Happen
Advanced Graphics Allow You
To See More And React Quickly
Navigating through the system allows
quick trouble-shooting and gives an
understanding to system impact.
Detachable Windows
Emphasize Alarms
Network operations center monitoring
is made easy with detachable windows,
allowing access to more information
and taking advantage of systems with
multiple desktop monitors.
Detaching the “Alarms” window ensures
alarms-events have the appropriate
visibility to operators and users.
Software That Is Hardware Autonomous
Virtual Manager
Reduce IT Costs With Improved Flexibilty
Liebert Nform software can run within your virtual IT
environment regardless of the underlying hardware
configuration. Leveraging the existing network and
IT infrastructure, Liebert Nform eliminates the need
for expensive 3rd party server hardware.
Virtualized Servers
Liebert Nform
Virtualized Servers
7
Provides Real-Time Monitoring And Centralized
Management Of Your Critical Infrastructure
Device Surveillance
Navigational Graphics
The status of managed equipment
propagates up through the
customized navigation view.
Incorporates standard graphic image
files that allow for quick equipment
location, status and navigation via
floor-plans or area maps.
In Alarm
Not Responding
8
Leveraging The Existing IT Infrastructure
Vendor neutral monitoring delivered utilizing the SNMP
and Web Technologies built into the critical infrastructure.
View in Local Browser
Launch the default browser to
lock onto a specific device.
Web Integration
The web interface from managed
devices is integrated directly
within the software.
Parametrics and
Live Telemetry
Devices can be managed
directly through their native
SNMP interfaces.
9
The Information You Need, Every Time You Need It
Gaining Real-Time Visibility And Control
Alarm-Event Management And
Notifications
Automated Shutdown — Protect critical
systems from costly damage and data loss
that can result from power failure and high
density heat conditions.
File Write Action — To maintain extended
history of events, the file-write can be used
for logging and database collection.
Email and SMS Notifications — Deliver
the right information at the right time so
IT Managers can respond quickly and track
changes within the infrastructure.
Run External Command — Ping devices on
the edge of the network, including routers
and switches that represent a network path
to resources within your critical business
operations.
10
Additional Capabilities Included
in Business And Enterprise
Editions
SNMP Set Request Action — On
alarm-events, the system can turn
on stand-by units, reboot Rack PDU
receptacles and close relay contacts
for external alarming.
SNMP Trap Forwarding — Eliminate
the noise by forwarding the most
critical events to the Network
Management Software System.
Trend Data Action — During critical
events, the system can trend and
record equipment performance,
ensuring design integrity of the IT
infrastructure.
Data Analysis And Trend Reporting
Tracking The Effects Of Consolidation And Virtualization
Tracking The Effects Of Consolidation
And Virtualization
Be Prepared For Change
Liebert Nform provides trending of current parametrics
and historical analysis of changes to the Data Center.
As the demands on the IT Infrastructure increase
through consolidation and virtualization Liebert Nform
delivers the tools to help track and manage changes.
Trends can dynamically update at operator-defined
intervals or on specific alarm-events. This prevents
the system from creating unnecessary traffic on the
IT Network.
Goes Beyond Just Providing Alarms
The trend analysis and reporting capability can help
you detect changes in your equipment’s performance
by graphically illustrating its history operation. This
provides the information you need to prevent system
down-time by responding in a time of non-duress.
Liebert Nform has the ability to easily export current
and historical data to external sources that create
reports to help understand the efficiency and capacity
of the data center.
11
Precision Cooling
Integrated Cooling
Large UPS Systems
Battery Monitoring
Liebert MPX /
Liebert MPH
On Demand Auto-Discovery
Liebert Nform can discover equipment across
multiple networks, simplifying the deployment
of new equipment within your Data Center.
Discover - Liebert UPS,
Power Distribution
And Cooling
Rackmount UPS
Advanced Integrated System Features
Internationalization — In addition to English, Liebert
Nform is designed to simultaneously support French,
Italian, Spanish, German, Chinese and Japanese,
allowing multiple operators to access the same
information at the same time in their respective
languages.
Location Independent Views — Using a centralized
database, Liebert Nform allows administrators to create
user accounts with specific navigation views, and assign
policies that define the access and ability of each user.
System Security — System includes three default users
groups; Administrator, Power User and User. Additional
users and groups can be created and customized. An
audit log contains records of user logins, logouts and
system configuration changes.
12
Liebert MultiLink® Automated Shutdown
Control For Maximum Data Protection
Meeting The Increased Demands For
Consolidation And Virtualization
The Right Strategy: Are You Ready?
Server consolidation and virtualization create
opportunities to reduce IT costs, enhance computing
performance and improve data center space utilization.
But this also changes the power and cooling profile of
the data center.
Liebert Nform integration with Liebert MultiLink
automated shutdown software allows you to actively
protect data on servers supported by the Liebert UPS
equipment you are monitoring, using the same Liebert
IntelliSlot Web Cards. Liebert MultiLink initiates proper
shutdown commands to your servers when power and/
or cooling exceed user-defined thresholds.
Advantages of Liebert Nform integration with
Liebert MultiLink automated shutdown software:
Automated and Orderly Shutdown on Environmental,
UPS and Power conditions
Stay In Control
Scalable
Because today’s critical business applications are
often virtualized and consolidated between several
computers or servers, there is a need for shutdown
software capable of protecting information on
multiple machines.
Network Based
Suitable for Single Workstation or Network of Servers
Wide Operating System Capabilities
Liebert Nform with Liebert MultiLink performs the
critical task of protecting your business from costly
damage and data loss as a result of extended power
failures and extreme environmental conditions that
often exist with higher density servers.
13
Liebert Nform Software Options
System Features
Express Edition
Standard Edition
Enterprise Edition
Remote Concurrent Clients
Unlimited
Unlimited
Unlimited
Users and Groups
Unlimited
Unlimited
Unlimited
Windows XP, Windows
2003/2008 Server,
Windows Vista
Windows XP, Windows
2003/2008 Server,
Windows Vista
Windows XP, Windows
2003/2008 Server,
Windows Vista
Yes
Yes
Yes
Supporting Operating Systems
Internalization
Auto Discovery
Yes
Yes
Yes
SQL Database
Embedded Only
Embedded Only
Embedded and Microsoft SQL
Customizable Dashboard
Yes
Yes
Yes
Export Data and Alarm Events
Yes
Yes
Yes
Online Help
Yes
Yes
Yes
Real-Time Monitoring Control
Device Status Polling
Yes
Yes
Yes
Device License Included
30
30
100
Web Card Integration
Yes
Yes
Yes
Maximum Devices Supported
30
480
Unlimited
Open ArchitectureMonitoring of 3rd Party SNMP
Yes
Yes
Yes
All UPS, Power and Cooling
systems that support SNMP
All UPS, Power and Cooling
systems that support SNMP
All UPS, Power and Cooling
systems that support SNMP
Parametric Data Logging
Yes
Yes
Yes
Set point Control
Yes
Yes
Yes
Devices Support
Notifications and Actions
Propagate Viewer to foreground
Yes
Yes
Yes
Play Sound Wave
Yes
Yes
Yes
Yes
Yes
Yes
Standard Actions
E-Mail Notifications
Run External Command
Yes
Yes
Yes
File Write
Yes
Yes
Yes
Sold Separately
Sold Separately
Unlimited Included
MultiLink Shutdown Clients
Set Data on Event
Yes
Get Graph on Event
Yes
SNMP Trap Forwarding
Yes
Nform Additional Licenses
PART NUMBERS
Nform Additional Managed Device Licenses
NFORM-30D
30 Device License
1 Year
3 Years
5 Years
NFORM-30D-SA1Y
NFORM-30D-SA3Y
NFORM-30D-SA5Y
NFORM-100D
100 Device License
1 Year
3 Years
5 Years
NFORM-100D-SA1Y
NFORM-100D-SA3Y
NFORM-100D-SA5Y
NFORM-500D
500 Device License
1 Year
3 Years
5 Years
NFORM-500D-SA1Y
NFORM-500D-SA3Y
NFORM-500D-SA5Y
MultiLink® Network Shutdown License, Unrestricted
MLLKU
14
MultiLink Network Shutdown License allows you to efficiently shutdown workstations and servers running MultiLink
throughout the network via Event-Alarm conditions from OpenComms Nform
Professional Services
The Ultimate In Customer Service
Standard Services
Applications Engineering Services
Software Assurance Activation
This service provides all Liebert customers, at no charge,
ultimate product support with direct access to
factory-trained Monitoring Engineers. Our engineers
receive in-depth instruction and hands-on experience in
providing support for monitoring software
and hardware.
Activating Software Assurance is done on-line by the
customer at the Liebert Nform Support Site.
The Liebert Nform System Administrator must register
within 90-days on the web site with a valid email
address and the license keys provided with the system.
All customers that have active accounts are guaranteed
access to updates and all major upgrades free of charge.
■ Instant Phone Assistance - 24 X 7 X 365
1.800.222.5877
614.841.6755 (Outside U.S.)
■ Email an Engineer - M-F 8:00a.m. - 5:00p.m.
monitoring@liebert.com
Liebert Nform Software Assurance Web Site.
Liebert Nform Software Assurance provides a full
range of benefits in a single program, including access
to the latest software, tools and resources that help
you get the most out of your critical infrastructure
software investment.
Optional Services
Software Integration Services (SIS)
The further your resources are stretched, the less
time you have to quickly deploy your monitoring
products. Sotware Integration Services is designed to
help implement and verify the Liebert software and
hardware in a timely efficient manner.
A Monitoring Engineer will assist with the deployment of
your monitoring solution on-site.
Installation and Start-up
Configuration and Verification
■ On-Site Training and Education
■ On-Line Support Overview and Web Site Registration
■
Benefits include:
■
Technical resources
Software Support Site Access
■ Around-the-clock phone support
■ Latest software updates
■ Tools for device deployment
Remote Monitoring Service: When You Need
To Know — But Can’t Do It Yourself
■
■
These value-added benefits help you manage costs,
take advantage of the latest enhancements and
minimize system downtime.
The key to providing proper service for critical support
Software Assurance is available for the Nform Express,
Standard and Enterprise editions, as well as node
licenses. This subscription plan is available in 1, 3 and
5 year programs.
Power is so firmly committed to providing monitoring
systems is being aware of that equipment’s operating
status at any given time. That’s why Emerson Network
capability in our products. Our Remote Monitoring
Service, provided by Emerson Network Power’s Liebert
Services, is designed to maximize the capabilities of
your Liebert equipment by maximizing the effectiveness
of your monitoring systems.
15
Ensuring The High Availability Of
Mission-Critical Data And Applications.
Emerson Network Power, the global leader in enabling business-critical continuity,
ensures network resiliency and adaptability through a family of technologies — including Liebert power and cooling technologies — that protect and support
business-critical systems. Liebert solutions employ an adaptive architecture that
responds to changes in criticality, density and capacity. Enterprises benefit
from greater IT system availability, operational flexibility, and reduced capital
equipment and operating costs.
Emerson Network Power
Liebert Corporation
World Headquarters
1050 Dearborn Drive
P.O. Box 29186
Columbus, Ohio 43229
United States Of America
800 877 9222 Phone (U.S. & Canada Only)
614 888 0246 Phone (Outside U.S.)
614 841 6022 FAX
Emerson Network Power
European Headquarters
Via Leonardo Da Vinci 8
Zona Industriale Tognana
35028 Piove Di Sacco (PD)
Italy
39 049 9719 111 Phone
39 049 5841 257 FAX
Emerson Network Power Asia Pacific
29/F, The Orient Square Building
F. Ortigas Jr. Road, Ortigas Center
Pasig City 1605
Philippines
+63 2 687 6615
+63 2 730 9572 FAX
liebert.com
24 x 7 Tech Support
800 222 5877 Phone
614 841 6755 (outside U.S.)
While every precaution has been taken to ensure accuracy and
completeness in this literature, Liebert Corporation assumes no
responsibility, and disclaims all liability for damages resulting
from use of this information or for any errors or omissions.
© 2009 Liebert Corporation. All rights reserved throughout
the world. Specifications subject to change without notice.
All names referred to are trademarks or registered trademarks
of their respective owners.
® Liebert is a registered trademark of the Liebert Corporation.
SL-28090 (R10/09)
Emerson Network Power.
The global leader in enabling Business-Critical Continuity™.
Printed in USA
EmersonNetworkPower.com
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Monitoring
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Business-Critical Continuity, Emerson Network Power and the Emerson Network Power logo are trademarks and service marks of Emerson Electric Co.
©2009 Emerson Electric Co.