Battery Monitoring: A proven and reliable means to know the health and status of your critical equipment is essential for today’s data center managers. From simple alarm notification and custom escalation plans to proactive diagnostics, remote services captures critical system data that can be put into action. • Reduce risks by identifying and fixing minor battery problems now before they become major system problems later. • Make informed maintenance and replacement decisions based on trending analysis by Liebert Services’ battery experts. • If on-site battery service is required, minimize downtime with the largest, most responsive service force in the industry. UPS Monitoring: • Offset the risk of UPS failures — 37% of which are battery related — by implementing an integrated service plan that utilizes battery monitoring. • Optimize the life of your UPS with the help of the experts who analyze and track battery performance around the clock. Cooling Monitoring: • Rely on the experts who pioneered the precision air conditioning market for your remote cooling needs. • Predict and prevent problems before they occur with comprehensive cooling equipment monitoring that includes alarm management, diagnostics, trend analysis and predictive maintenance response services. Secure WAN Communications: • From monitoring individual systems to an entire site, trust Liebert Services’ secure, scalable connectivity solution for your entire business. Easy Installation: Have the security of knowing that the experts at Emerson Network Power, Liebert Services are watching over your business-critical systems — even when you can’t. • Let Liebert Services coordinate a remote monitoring package for you and get an easy-to-order, installed solution that is inclusive of any necessary communication device. REMOTE SERVICES Reduce the Mean Time Between Failures and Time to Repair with Remote Services & Diagnostics Liebert Services REMOTE SERVICES Rely on Expert Analysis to Continually Assess Your Business-Critical Systems With secure communications, Liebert Services can monitor hundreds of units, whether in one data center or multiple locations. This continuous connectivity keeps you in touch with the largest service organization in the industry, allowing you to identify and resolve failures faster and improve overall business continuity. •Single-Source Accountability — We are one source for all critical infrastructure monitoring and service escalation. With 24/7 technical support and field service, you know you are supported by factory-trained experts that understand your equipment. •Customer Focus — Liebert Services will work with you to create a customized notification and service escalation plan including a process for notifying decision makers within your organization or deferring to our data center infrastructure experts for problem resolution. •Comprehensive Reports — Monthly alarm summary and health reports keep you informed of business-critical infrastructure operation and recommended action plan. In addition, Liebert Services stores historic reports for easy retrieval and review via our online Customer Services Network. EmersonNetworkPower.com 800 LIEBERT (543 2378) CS-00131 (10/12) Emerson Network Power, Liebert Services and the Emerson Network Power logo are trademarks and service marks of Emerson Electric Co. All other trademarks are the property of their respective owners. ©2012 Emerson Electric Co. Liebert Services REMOTE SERVICES