Private Passenger Automobile Insurance Coverages An Actuarial Study of the Frequency and Cost of Claims for the State of Michigan by EPIC Consulting, LLC Principal Authors: Michael J. Miller, FCAS, MAAA Richard A. Smith, FCAS, MAAA Peer Reviewer: Klayton N. Southwood, FCAS, MAAA July 2004 Foreword EPIC Consulting, LLC was retained to study the frequency and cost of claims data in Michigan for the private passenger automobile insurance coverages. The primary purpose of the study was to determine the degree of variation in losses by geographical area and, to the extent possible, determine whether the losses were primarily impacted by the frequency of accidents or the cost of the damage. The study and this report were sponsored by the Insurance Institute of Michigan and the Michigan Insurance Coalition. EPIC had the sole responsibility and the independence to prepare this report and to conduct the study in the way it considered to be actuarially sound. The opinions and conclusions expressed in this report are those of the individuals on EPIC’s research team. In June 2004, EPIC published a an actuarial study of the frequency and cost of homeowners claims for Michigan. This auto study complements the previous homeowners study. i ©EPIC Consulting, LLC About EPIC Consulting, LLC EPIC is a privately-held Illinois limited liability corporation. EPIC provides actuarial services to insurers, insurance regulators, and self-insured business groups. Many of EPIC’s clients have been served continuously by its senior consultants for nearly twenty years. The authors of this report are principals of EPIC, Fellows of the Casualty Actuarial Society and Members of the American Academy of Actuaries. Each has been actively involved for their entire career in ratemaking for personal insurance coverages. The authors are available to answer questions about this report by calling (715) 358-6878, or (309) 828-8351, or by contact through the EPIC website at www.ask-epic.com. ii ©EPIC Consulting, LLC Reliances and Limitations The authors have relied on the accuracy of the data provided by the ten participating insurers. The aggregate loss ratios in the study’s database were compared to those published by the National Association of Insurance Commissioners (NAIC). The loss ratios in the two databases appeared to be consistent, except for the liability coverage loss ratios for 2001 and 2002. We were unable to reconcile the liability loss ratios in this study for accident-years 2001 and 2002 with the calendar-year loss ratios published by the NAIC. However, this study’s accident-year loss data were used for comparative purposes across geographic areas and across coverages, and for comparative purposes we judged these data to be reasonable. To the extent there are material, undetected errors in the database our conclusions could be significantly impacted. iii ©EPIC Consulting, LLC Table of Contents Foreword ...........................................................................................................................................i About EPIC Consulting, LLC ..........................................................................................................ii Reliances and Limitations .............................................................................................................. iii Executive Summary .........................................................................................................................1 What the Study Is and Is Not.....................................................................................................1 Conclusions of the Study...........................................................................................................1 Description of the Study and Database ............................................................................................3 Definition of Important Terms and Concepts...................................................................................4 Private Passenger Automobiles .................................................................................................4 Automobile Insurance Coverages..............................................................................................4 Comprehensive – Cause of Loss ...............................................................................................5 Claim Frequency .......................................................................................................................6 Average Cost Per Claim ............................................................................................................6 Pure Premium ............................................................................................................................6 Premiums...................................................................................................................................7 Claim Losses .............................................................................................................................7 Loss Ratio..................................................................................................................................7 Expense Ratio ............................................................................................................................8 Profit ..........................................................................................................................................8 Insurance Rates..........................................................................................................................9 Analysis and Findings ....................................................................................................................10 Industrywide Data ...................................................................................................................10 Study Database – Statewide ....................................................................................................21 Geographical Loss Variation ...................................................................................................27 Catastrophe Losses ..................................................................................................................28 Frequency, Severity and Pure Premium Bands .......................................................................29 Population Density Bands .......................................................................................................38 Territories by Coverage ...........................................................................................................41 Comprehensive Losses by Peril...............................................................................................41 Degree of Competition ............................................................................................................42 Conclusions .............................................................................................................................44 TOC ©EPIC Consulting, LLC Executive Summary What the Study Is and Is Not This is not a study of the adequacy or excessiveness of private passenger automobile insurance rates. A test of the reasonableness of rates is an insurer-by-insurer determination, because each insurer: has a unique group of insureds with unique expected losses; has unique methods of operation with unique operating expenses; and has a unique cost of capital and a unique investment portfolio which translate into a unique profit margin provision in its rates. The reasonableness of any rate schedule can only be judged on the losses and expenses which were expected at the time the rates were implemented. The reasonableness of rates cannot be judged by simply looking back at actual results for two or three years. This is a study of the private passenger automobile claim losses that actually occurred in 2000, 2001 and 2002. The goal of the study was to explain, to the extent possible, what the losses were, how often the claims occurred, where they occurred, and what perils gave rise to the losses. Conclusions of the Study The nature (i.e., claim frequencies and claim severities) of the private passenger insurance losses is significantly different for each of the seven auto coverages analyzed in this study. The claim losses vary significantly by geographical area within Michigan and these geographical variations are different for each of the seven coverages. As a general rule, geographical areas of high claim frequencies for one coverage are not areas of high claim frequencies for all coverages. Generally, areas of high claim severities for one coverage are not high cost areas for all coverages. The variation in losses by coverage and by geographical area means the private passenger auto losses and loss ratios will likely differ from one insurer to the next. Each insurer has a unique group of policyholders with respect to the location of its policyholders and the optional coverages purchased. Because of the uniqueness of each insurer’s exposure to loss, judgment as to the reasonableness of rates can only be made on an insurer-by-insurer basis. The loss ratios in the study’s database show little variation across the ten population density bands for the liability coverages and the physical damage coverages. The consistency in the loss ratios suggests 1 ©EPIC Consulting, LLC that the variation in the premiums charged across the population density bands have been approximately in proportion to the variation of losses incurred. Michigan’s private passenger auto loss ratio reached a high of 98.3% in 2001, ending a sustained increase since 1993. Michigan’s sustained increase in the total auto loss ratio was the result of an increase in the loss ratios for the liability coverages, not the physical damage coverages. The increase in Michigan’s liability loss ratios was the result of rising claim costs, rather than an increase in the frequency of claim occurrences. Underwriting profit/loss ratios in Michigan ranged from -13.1% to -35.0% during the period 1998 through 2002. Even when all investment income is considered, insurers realized only a 1.0% total return during 1998 through 2002 in Michigan. Such a return is less than an insurer could have realized had it invested its capital in a less risky business than Michigan auto insurance. 2 ©EPIC Consulting, LLC Description of the Study and Database Data for the study were provided by the following insurers: Allstate Insurance Company AMCO Insurance Company Auto Club Insurance Association Auto-Owners Insurance Company Citizens Insurance Company of America Farm Bureau Insurance Company of Michigan Home-Owners Insurance Company North Pointe Insurance Company Ohio Farmers Insurance Company (Westfield Group) State Farm Mutual Insurance Company The participating insurers write over 70% of Michigan’s total private passenger auto insurance market, and as such, were able to provide a reliable and credible database for this analysis. Each participating insurer provided data for all its Michigan policies in effect during calendar years 2000, 2001 and 2002. The losses included in the data call were for all claims that occurred in 2000, 2001, or 2002. All losses were valued as of March 31, 2003. Data elements provided were written and earned premiums, earned car years, claim counts, and incurred claim amounts valued as of March 31, 2003. The data were summarized by coverage, zip code, limit of coverage and size of deductible. The comprehensive losses were identified by cause of loss (i.e., fire, wind/hail, vandalism, total theft, partial theft, glass, water/flood, animal collision, and all other). The three-year database included a total count of records equivalent to 12.9 million car years (i.e., one car insured for twelve months). 3 ©EPIC Consulting, LLC Definition of Important Terms and Concepts Private Passenger Automobiles This study’s database reflects only the experience of vehicles commonly referred to as private passenger automobiles. In the insurance business, private passenger automobiles include sedans, coupes, station wagons, vans, pick-up trucks, and panel trucks used for personal pleasure, family and business use. Some restrictions apply if the vehicle is used for business purposes. A vehicle used for retail or wholesale delivery, or a vehicle weighing more than 10,000 pounds, would not be included in the definition of a private passenger automobile. Also not included in the definition of private passenger automobiles are motorcycles, snowmobiles and other off-road vehicles. Automobile Insurance Coverages The following automobile insurance coverages are available in Michigan and included in the study’s database. Bodily Injury (BI) liability protects the insured against monetary loss arising from legal liability for injuries to a person in an auto accident. Property Damage (PD) liability protects the insured against monetary loss resulting from legal liability for damage to property of others in an auto accident. Personal Injury Protection (PIP) pays to the insured the cost of medical, hospital, rehabilitation, loss of wages, or loss of services resulting from injury to the insured or family member in an auto accident. Property Protection (PPI) protects the insured from monetary loss resulting from his/her absolute liability for damage caused by the insured automobile in Michigan to property other than vehicles and their contents, except that it pays for damage to properly parked vehicles. 4 ©EPIC Consulting, LLC Uninsured Motorist (UM) coverage protects the insured and family members against loss if injury is caused by an uninsured motorist. Underinsured Motorist (UIM) coverage protects the insured and family members against loss if injury is caused by a negligent insured driver with bodily injury limits lower than the limits provided under this coverage. Comprehensive coverage pays for all losses to the insured vehicle, other than damage arising from an auto accident. Examples of perils covered are theft or damage by fire, flood, hail, vandalism, or collision with an animal. Collision coverage pays for repairs to the insured vehicle if it is damaged in an automobile accident. There are three kinds of collision coverage available. Limited collision pays only if the insured is 50% or less at fault. Regular collision pays regardless of fault, with a deductible that always applies. Broad collision pays regardless of fault, but the deductible does not apply if the insured is 50% or less at fault. The BI, PD, PIP and PPI coverages are referred to as “mandatory coverages” because all auto insureds in Michigan are required to purchase these coverages. All other coverages are purchased at the option of the insured. In this report, references to the “liability coverages” are consistent with how that term is commonly used in the insurance industry. Liability coverages include BI, PD, PIP, PPI, UM and UIM. In this report, and commonly within the industry, the term “physical damage coverages” refers to the comprehensive and collision coverages. For simplicity of analysis, we have combined the three collision forms of coverage (i.e., broad, regular and limited) into a single collision coverage. Comprehensive – Cause of Loss Insurers commonly code their comprehensive loss data so as to identify the cause of loss. This study provides separate analyses of the comprehensive losses for nine groupings of perils: fire (total and partial fire damage), total theft, partial theft, vandalism, wind/hail, water/flood, animal collision, glass/windshield, and all other. 5 ©EPIC Consulting, LLC Claim Frequency Claim frequency is the ratio of the number of insurance claims to an exposure base. In this study the selected exposure base is one car insured for one year (i.e., earned car year). For example, a claim frequency of .150 means there were 150 claims for every 1,000 cars insured. A claim frequency of .150 can also be interpreted as a 15% chance, or likelihood, that a particular insured will incur a claim. Average Cost Per Claim The average cost of a claim is calculated as the total dollars of incurred claim losses divided by the number of claims. This value is also commonly referred to as claim severity. Pure Premium The pure premium is the average cost of claims per insured car. It is calculated as the total dollars of incurred claim losses divided by the number of insured cars. As shown in the following algebraic formula, the pure premium is the product of the claim frequency times the average cost per claim. Let: N = number of insured cars C = number of claims D = dollars of claim losses C/N = claim frequency D/C = average cost per claim (i.e., claim severity) D/N = pure premium. Then: (C/N) x (D/C) = D/N = Pure Premium. Since the pure premium is a combination of the probability of a claim occurring (i.e., claim frequency) and the average cost of a claim once it occurs (i.e., claim severity), it is considered as the best measure of risk for an individual insured, or for a group of insureds. An insured with an expected pure premium of $450 would be considered a “higher risk” than an insured with an expected pure premium of $300. 6 ©EPIC Consulting, LLC Premiums Premiums are recorded as “written premiums” at the beginning of the policy term. The written premium is earned pro rata during the policy period. For example, an insurance premium of $500 for an annual policy written on December 31, 2003 will be recorded as $500 of written premium for year 2003. By June 30, 2004, the insurer will have earned one-half (i.e., $250) of the premium and will have recorded $250 of earned premium during the first six months of 2004. Claim Losses Claim losses include actual payments made to the claimants, plus amounts held in reserve for future payments on claims that have already occurred. Most private passenger auto claims are quickly paid and settled. But some claims, especially the liability claims, may not be completely settled for five years or more. The loss reserve amounts are estimates of future payments. Loss reserves change as more information becomes known and as partial payments on the claims are made. There are a variety of accounting protocols for recording claim losses. Losses can be accounted for according to the year in which the policy is written. These losses are referred to as “policy-year” losses. An example would be a policy written in December 2003, with a claim occurring in January 2004. In this case the loss would be considered a policy-year 2003 loss because that was the year in which the policy was written. Losses can be accounted for according to the year in which the claim occurred. These losses are referred to as “accident-year” losses. An example would be a policy written in December 2003 with a claim occurring in January 2004. In this case the loss would be considered an accident-year 2004 loss, even though the policy was written in 2003. Another common accounting protocol for recording claim losses is referred to as “calendar-year” losses. In this case any claim payments are recorded to the year in which the payments are made and any changes in the reserve for future payments are recorded to the years in which the reserve changes occur. Loss Ratio Claim losses are often expressed as a ratio to premiums. The total dollars of claim losses divided by the total dollars of premiums is a loss ratio. For example, a loss ratio of .70 (i.e., 70%) means that 70% of the premium dollars were needed to fund the payment of claim losses. 7 ©EPIC Consulting, LLC For most rate analyses, the accepted loss ratio to analyze is an incurred loss (usually on an accidentyear basis) divided by earned premiums. A ratio of incurred losses to written premiums is hardly ever used because such a ratio will reflect a mismatch of the claim losses to the premiums used to fund the losses. An example may help clarify the mismatch problem. All policies written in 2003 will have the written premium recorded to 2003, but some claims on those policies may not be incurred until 2004. All policies written in 2004 will have the written premium recorded to 2004, but some claims on those policies may not be incurred until 2005. If one were to relate accident-year 2004 incurred losses to 2004 written premium, there would be two sources of mismatch. There would be accident-year 2004 losses in the numerator that properly tie to 2003 written premium, not to the 2004 written premiums in the denominator. There would also be 2004 written premiums in the denominator that tie to accidentyear 2005 losses, not to the 2004 losses in the numerator. Expense Ratio Expenses are often expressed as a ratio to premiums. Claim settlement expenses (e.g., legal or claim investigation expenses) related to premiums is commonly referred to as a “loss adjustment expense ratio.” Operational/underwriting expenses related to premiums are commonly referred to as an “underwriting expense ratio.” Profit There are three types of “profit” ratios commonly used in insurance rate analyses. Each profit measure relates to a specific portion of an insurer’s overall return. The underwriting profit represents that portion of the premiums which remain after funding the claim losses and expenses. For example, if claim losses in a particular year constituted 70% of premium and all expenses totaled 25% of premium, the insurer would have experienced a 5% underwriting profit. If claim losses constituted 80% of premium and all expenses totaled 25% of premium, the insurer would have experienced a 5% underwriting loss. In addition to the underwriting profit/loss, an insurer also earns investment income while the premiums are being held to pay future claims and expenses. The investment income from premiums, 8 ©EPIC Consulting, LLC plus the underwriting profit/loss, is commonly referred to as the operating profit. The operating profit represents the return generated by the insurance operations. Insurers are required to commit sufficient capital to guarantee the availability of funds to pay claims. These capital funds also generate investment income. The investment income from the capital funds, plus the insurance operating profit, represents the total return to the insurer. The total return must be sufficient to compensate the insurer for placing its capital at risk in the insurance operation. Insurance Rates Insurance rates are established so as to be sufficient to fund the claim losses and the expenses expected to be incurred during the time the insurance policy is in force. Expected future claim losses and expenses cannot be determined by merely looking at what actually happened in the past. For example, the fact that a house has not burned in the past does not mean the chances of a fire in the future are zero. Or, just because an insured has not experienced an automobile accident in the past several years does not reduce the likelihood of future accidents to zero. Determining these future probabilities is an actuarial process. The future likelihood of losses, as to both the expected frequency and the expected severity of claims, is the only basis for determining the reasonableness of insurance rates and the only basis for determining if rates meet the Michigan rate standards of neither excessive, inadequate, nor unfairly discriminatory. In addition to the losses and expenses, insurance rates provide for a reasonable margin for underwriting profit. The underwriting profit provision is determined so that the insurer’s total expected return is consistent with the degree of risk to which the insurer’s capital is exposed. Reasonable profit provisions, expense provisions and provisions for expected claim losses vary significantly among insurers, thereby making insurance ratemaking an insurer-by-insurer calculation. 9 ©EPIC Consulting, LLC Analysis and Findings Industrywide Data The National Association of Insurance Commissioners (NAIC) annually publishes loss, expense, and profit data for each state and for each line of insurance. The NAIC data for Michigan are derived from all insurers doing business in Michigan. The NAIC loss ratios are calendar-year incurred losses divided by earned premiums. The premium and loss data are combined for all liability coverages and for all physical damage coverages. The sum of the liability and physical damage data are also shown as an all auto coverage total. Exhibit I shows that Michigan’s private passenger auto loss ratio for all coverages combined reached a 23-year high of 98.3% in 2001, ending a sustained increase following the relatively low loss ratio of 53.1% in 1993. In a companion study of Michigan homeowners loss ratios, EPIC found exactly the same pattern of increasing loss ratios from 1993 through 2001. Total Auto Michigan Loss Ratio Exhibit I 100.0% 95.0% 90.0% 85.0% Loss Ratio 80.0% 75.0% 70.0% 65.0% 60.0% 55.0% 50.0% 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Calendar Year Michigan Michigan Average 10 ©EPIC Consulting, LLC Exhibit II shows the NAIC countrywide private passenger auto loss ratios for all coverages combined. The countrywide loss ratios reached a relative high point in 2001, after relative lows in 1997 and 1998. The countrywide 2001 loss ratio was 72.7%, compared to the Michigan 2001 loss ratio of 98.3%. The increase in the countrywide loss ratios persisted only from 1998 through 2001, whereas the Michigan increase persisted from 1993 through 2001. Total Auto Countrywide Loss Ratio Exhibit II 78.0% 77.0% 76.0% 75.0% 74.0% 73.0% Loss Ratio 72.0% 71.0% 70.0% 69.0% 68.0% 67.0% 66.0% 65.0% 64.0% 63.0% 62.0% 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Calendar Year Countrywide Countrywide Average As shown in the following Exhibits III and IV, the increase in Michigan’s total auto loss ratio which persisted from 1993 through 2001 was the result of an increase in the loss ratios for the liability coverages, not the physical damage coverages. Publicly available loss trend data indicate this increase in Michigan’s liability loss ratios was the result of rising claim costs, rather than an increase in the frequency of claim occurrences. 11 ©EPIC Consulting, LLC Auto Liability Michigan Loss Ratio Exhibit III 140.0% 130.0% 120.0% 110.0% Loss Ratio 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Calendar Year Michigan Michigan Average Auto Physical Damage Michigan Loss Ratio Exhibit IV 90.0% 85.0% 80.0% Loss Ratio 75.0% 70.0% 65.0% 60.0% 55.0% 50.0% 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Calendar Year Michigan Michigan Average 12 ©EPIC Consulting, LLC Exhibits V(a) through (h) show the average claim severities and the claim frequencies for the BI, PIP, comprehensive and collision coverages in Michigan. These data are generated through the Fast-Track Reporting System and represent data from a significant portion of the private passenger insurance business written in Michigan. As shown in Exhibit V(a), the frequency of BI claims in Michigan is very low compared to the countrywide average claim frequency. This is because of the strength of the no-fault threshold in Michigan. There has been a decline in Michigan’s BI claim frequencies since 1997 from about 3 claims per 1,000 insureds to about 2 claims per 1,000. While Michigan’s BI claim frequencies have not recently changed dramatically, the average cost of BI claims has increased dramatically. Over the last three years the average increase in claim costs for BI have been approximately 5% annually. Exhibits V(c) and (d) show that the increase in PIP losses has been due to a sharp increase in the average cost of claims. While claim frequencies have remained relatively stable over the last three years, the average increase in claim costs for PIP has been approximately 12% annually. Exhibits V(e) through (h) show that average claim costs have been rising over the long term for the physical damage coverages (i.e., comprehensive and collision). However, the increase in average claim costs has been offset by a decrease in the frequency of physical damage claims. Overall, we find that the sustained increase in Michigan’s total auto loss ratio from 1993 through 2001 was primarily due to an increase in the liability loss ratios, which were impacted primarily from an increase in average claim costs, rather than any increase in the frequency of claim occurrence. 13 ©EPIC Consulting, LLC Exhibit V(a) Bodily Injury Liability Claim Frequency per 1,000 Exposures 16.00 Paid Claim Frequency 14.00 12.00 10.00 8.00 6.00 4.00 2.00 03 -4 02 -4 00 -4 01 -4 99 -4 98 -4 97 -4 96 -4 95 -4 94 -4 93 -4 92 -4 91 -4 90 -4 89 -4 88 -4 87 -4 86 -4 85 -4 83 -4 84 -4 82 -4 80 -4 81 -4 79 -4 77 -4 78 -4 75 -4 76 -4 0.00 Period (Year Ending Quarter) Source: ISO/NAII Private Passenger Fast Track Data Michigan Countrywide Exhibit V(b) Bodily Injury Liability Average Claim Severity $35,000 Average Claim Severity $30,000 $25,000 $20,000 $15,000 $10,000 $5,000 Period (Year Ending Quarter) Source: ISO/NAII Private Passenger Fast Track Data Michigan Countrywide 14 ©EPIC Consulting, LLC 03 -4 01 -4 02 -4 00 -4 99 -4 98 -4 97 -4 96 -4 95 -4 94 -4 93 -4 92 -4 91 -4 90 -4 89 -4 88 -4 87 -4 86 -4 85 -4 84 -4 83 -4 82 -4 81 -4 80 -4 78 -4 79 -4 77 -4 76 -4 75 -4 $0 Exhibit V(c) Personal Injury Protection Claim Frequency per 1,000 Exposures 25.00 Paid Claim Frequency 20.00 15.00 10.00 5.00 03 -4 01 -4 02 -4 00 -4 99 -4 98 -4 97 -4 96 -4 95 -4 94 -4 93 -4 92 -4 91 -4 89 -4 90 -4 88 -4 86 -4 87 -4 85 -4 83 -4 84 -4 82 -4 80 -4 81 -4 79 -4 78 -4 76 -4 77 -4 75 -4 0.00 Period (Year Ending Quarter) Source: ISO/NAII Private Passenger Fast Track Data Michigan Countrywide Exhibit V(d) Personal Injury Protection Average Claim Severity $25,000 Average Claim Severity $20,000 $15,000 $10,000 $5,000 Period (Year Ending Quarter) Source: ISO/NAII Private Passenger Fast Track Data Michigan Countrywide 15 ©EPIC Consulting, LLC 03 -4 02 -4 01 -4 00 -4 99 -4 98 -4 97 -4 96 -4 95 -4 94 -4 93 -4 92 -4 91 -4 90 -4 89 -4 88 -4 87 -4 86 -4 85 -4 84 -4 83 -4 82 -4 81 -4 80 -4 79 -4 78 -4 77 -4 76 -4 75 -4 $0 Exhibit V(e) Comprehensive Claim Frequency per 1,000 Exposures 160.00 Paid Claim Frequency 140.00 120.00 100.00 80.00 60.00 40.00 20.00 03 -4 02 -4 01 -4 00 -4 99 -4 98 -4 97 -4 95 -4 96 -4 93 -4 94 -4 92 -4 90 -4 91 -4 89 -4 88 -4 87 -4 86 -4 84 -4 85 -4 83 -4 81 -4 82 -4 79 -4 80 -4 78 -4 76 -4 77 -4 75 -4 0.00 Period (Year Ending Quarter) Source: ISO/NAII Private Passenger Fast Track Data Michigan Countrywide Exhibit V(f) Comprehensive Average Claim Severity $1,200 Average Claim Severity $1,000 $800 $600 $400 $200 Period (Year Ending Quarter) Source: ISO/NAII Private Passenger Fast Track Data Michigan Countrywide 16 ©EPIC Consulting, LLC 03 -4 02 -4 01 -4 00 -4 99 -4 98 -4 97 -4 96 -4 95 -4 94 -4 93 -4 92 -4 91 -4 90 -4 89 -4 87 -4 88 -4 86 -4 84 -4 85 -4 82 -4 83 -4 81 -4 79 -4 80 -4 77 -4 78 -4 76 -4 75 -4 $0 Exhibit V(g) Collision Claim Frequency per 1,000 Exposures 160.00 Paid Claim Frequency 140.00 120.00 100.00 80.00 60.00 40.00 20.00 03 -4 01 -4 02 -4 00 -4 99 -4 98 -4 97 -4 95 -4 96 -4 94 -4 92 -4 93 -4 91 -4 90 -4 89 -4 88 -4 87 -4 86 -4 85 -4 84 -4 83 -4 82 -4 81 -4 80 -4 79 -4 78 -4 76 -4 77 -4 75 -4 0.00 Period (Year Ending Quarter) Source: ISO/NAII Private Passenger Fast Track Data Michigan Countrywide Exhibit V(h) Collision Average Claim Severity $3,000 Average Claim Severity $2,500 $2,000 $1,500 $1,000 $500 Period (Year Ending Quarter) Source: ISO/NAII Private Passenger Fast Track Data Michigan Countrywide 17 ©EPIC Consulting, LLC 03 -4 01 -4 02 -4 00 -4 98 -4 99 -4 97 -4 95 -4 96 -4 94 -4 93 -4 92 -4 91 -4 90 -4 89 -4 88 -4 87 -4 86 -4 85 -4 84 -4 83 -4 82 -4 81 -4 80 -4 79 -4 78 -4 77 -4 76 -4 75 -4 $0 Exhibit VI presents the underwriting profit ratios published by the NAIC. As previously described, the underwriting profit is equal to earned premiums minus incurred losses and minus incurred expenses. In 1993, when Michigan’s auto loss ratio was at its lowest, the Michigan auto earned premium exceeded the total of incurred losses and expenses by 18.8% (i.e., underwriting profit ratio of 18.8%). In each year from 1993 through 2002, the Michigan auto earned premiums were insufficient to fund the incurred losses and expenses. The underwriting losses were especially significant from 1998 through 2002 (the latest available data). Underwriting profit/loss ratios ranged from -13.1% to -35.0% during the period 1998 through 2002. As shown in Exhibits VII and VIII, the auto underwriting loss has been primarily a result of losses on the liability coverages. In the period 1998 through 2002, the liability coverages in Michigan were especially unprofitable with underwriting loss ratios ranging from -37.9% to -81.2%. Total Auto Michigan Underwriting Profit Exhibit VI 25.0% 20.0% 15.0% 10.0% Underwriting Profit 5.0% 0.0% -5.0% -10.0% -15.0% -20.0% -25.0% -30.0% -35.0% -40.0% 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Calendar Year Michigan Michigan Average 18 ©EPIC Consulting, LLC Auto Liability Michigan Underwriting Profit Exhibit VII 30.0% 20.0% 10.0% 0.0% Underwriting Profit -10.0% -20.0% -30.0% -40.0% -50.0% -60.0% -70.0% -80.0% -90.0% 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Calendar Year Michigan Michigan Average Auto Physical Damage Michigan Underwriting Profit Exhibit VIII 20.0% Underwriting Profit 10.0% 0.0% -10.0% -20.0% -30.0% 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Calendar Year Michigan Michigan Average 19 ©EPIC Consulting, LLC For comparison purposes, Exhibit IX presents the total auto underwriting profit/loss ratios published by the NAIC. While the countrywide data also show underwriting losses in the period 1998 through 2002 (i.e., range of -1.5% to -11.6%), those underwriting losses were low in comparison to Michigan’s losses. During the period 1980 through 2002, Michigan has experienced a total auto average underwriting loss of -12.0%, while the countrywide average underwriting loss was -5.2% for the same time period. Total Auto Countrywide Underwriting Profit Exhibit IX 2.0% 1.0% 0.0% -1.0% -2.0% Underwriting Profit -3.0% -4.0% -5.0% -6.0% -7.0% -8.0% -9.0% -10.0% -11.0% -12.0% -13.0% -14.0% 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Calendar Year Countrywide Countrywide Average We acknowledge that underwriting profit ratios represent an incomplete picture of an insurer’s returns. Obviously missing in the underwriting profit calculation is the income from investments. According to the NAIC, total returns (i.e., underwriting profit plus investment income on policyholder supplied funds and capital/surplus) in Michigan were negative in 2001 and 2002 and positive in 1998 – 2000. During this five-year period (1998 – 2002) of especially bad underwriting losses, the average total return was only 1.0%. Such a return is less than an insurer could have realized had it invested its capital in a less risky business than Michigan auto insurance. 20 ©EPIC Consulting, LLC Study Database – Statewide Tables 1 through 10 summarize the premium and loss data in the study’s database for each auto insurance coverage. Table 1 – Bodily Injury Liability Year Earned Car Years 2000 4,291,861 $404,303,615 $238,270,537 7,526 58.93% 0.002 $31,660 $56 2001 4,346,017 405,374,968 198,436,807 6,910 48.95% 0.002 28,717 46 2002 4,331,855 422,782,572 152,203,952 7,004 36.00% 0.002 21,731 35 Total 12,969,732 $1,232,461,155 $588,911,297 21,440 47.78% 0.002 $27,468 $45 Incurred Loss Ratio Claim Frequency Earned Premiums Incurred Losses Incurred Claims Incurred Loss Ratio Claim Frequency Average Claim Severity Pure Premium Table 2 – Property Damage Liability Year Earned Car Years 2000 4,291,184 $33,972,877 $25,689,107 19,432 75.62% 0.005 $1,322 $6 2001 4,345,252 36,226,027 25,684,984 19,433 70.90% 0.004 1,322 6 2002 4,330,660 40,209,142 26,481,871 19,751 65.86% 0.005 1,341 6 Total 12,967,096 $110,408,046 $77,855,962 58,616 70.52% 0.005 $1,328 $6 Incurred Loss Ratio Claim Frequency Earned Premiums Incurred Losses Incurred Claims Average Claim Severity Pure Premium Table 3 – Personal Injury Protection Year Earned Car Years 2000 4,294,264 $611,823,689 $773,558,233 34,598 126.43% 0.008 $22,358 $180 2001 4,348,260 647,007,506 765,215,894 36,747 118.27% 0.008 20,824 176 2002 4,334,487 816,254,018 656,727,285 37,924 80.46% 0.009 17,317 152 Total 12,977,012 $2,075,085,214 $2,195,501,412 109,269 105.80% 0.008 $20,093 $169 Earned Premiums Incurred Losses Incurred Claims 21 ©EPIC Consulting, LLC Average Claim Severity Pure Premium Table 4 – Property Protection Earned Incurred Average Car Earned Incurred Incurred Loss Claim Claim Pure Year Years Premiums Losses Claims Ratio Frequency Severity Premium 2000 4,226,465 $59,225,284 $44,603,512 30,041 75.31% 0.007 $1,485 $11 2001 4,271,082 62,745,746 48,312,383 30,105 77.00% 0.007 1,605 11 2002 4,247,890 69,819,338 47,679,474 29,427 68.29% 0.007 1,620 11 Total 12,745,438 $191,790,368 $140,595,369 89,573 73.31% 0.007 $1,570 $11 Table 5 – UM/UIM Earned Incurred Average Car Earned Incurred Incurred Loss Claim Claim Pure Year Years Premiums Losses Claims Ratio Frequency Severity Premium 2000 4,100,606 $58,022,257 $28,849,258 1,071 49.72% 0.000 $26,937 $7 2001 4,176,405 59,681,520 25,777,152 1,041 43.19% 0.000 24,762 6 2002 4,175,833 61,554,004 14,835,796 798 24.10% 0.000 18,591 4 Total 12,452,844 $179,257,780 $69,462,206 2,910 38.75% 0.000 $23,870 $6 Table 6 – Total Liability Incurred Year Earned Incurred Incurred Loss Premiums Losses Claims Ratio 2000 $1,167,347,722 $1,110,970,648 92,668 95.17% 2001 1,211,035,766 1,063,427,220 94,236 87.81% 2002 1,410,619,074 897,928,378 94,904 63.65% Total $3,789,002,562 $3,072,326,246 281,808 81.09% 22 ©EPIC Consulting, LLC Table 7 – Comprehensive Earned Incurred Average Car Earned Incurred Incurred Loss Claim Claim Pure Year Years Premiums Losses Claims Ratio Frequency Severity Premium 2000 3,680,511 $531,139,519 $361,696,143 407,307 68.10% 0.111 $888 $98 2001 3,751,400 540,519,691 376,108,841 432,276 69.58% 0.115 870 100 2002 3,738,092 548,056,821 368,922,278 419,108 67.31% 0.112 880 99 Total 11,170,002 $1,619,716,030 $1,106,727,262 1,258,691 68.33% 0.113 $879 $99 Table 8 – Collision Earned Incurred Average Car Earned Incurred Incurred Loss Claim Claim Pure Year Years Premiums Losses Claims Ratio Frequency Severity Premium 2000 3,412,519 $1,301,325,032 $936,448,311 405,891 71.96% 0.119 $2,307 $274 2001 3,478,157 1,372,003,255 976,361,413 418,329 71.16% 0.120 2,334 281 2002 3,454,776 1,446,402,963 979,431,444 390,128 67.71% 0.113 2,511 284 Total 10,345,452 $4,119,731,249 $2,892,241,168 1,214,348 70.20% 0.117 $2,382 $280 Table 9 – Total Physical Damage Incurred Year Earned Incurred Incurred Loss Premiums Losses Claims Ratio 2000 $1,832,464,550 $1,298,144,454 813,198 70.84% 2001 1,912,522,945 1,352,470,255 850,605 70.72% 2002 1,994,459,784 1,348,353,721 809,236 67.60% Total $5,739,447,279 $3,998,968,430 2,473,039 69.68% 23 ©EPIC Consulting, LLC Table 10 – All Coverage Total Incurred Year Earned Incurred Incurred Loss Premiums Losses Claims Ratio 2000 $2,999,812,272 $2,409,115,103 905,866 80.31% 2001 3,123,558,711 2,415,897,474 944,841 77.34% 2002 3,405,078,857 2,246,282,099 904,140 65.97% Total $9,528,449,841 $7,071,294,676 2,754,847 74.21% The loss data in the above Tables 1 – 10 are accident-year incurred losses valued as of March 31, 2003. Not all the claims in the database have been completely settled and almost certainly there will be adjustments in the amounts held in reserve for future payments of these claims. Most of the future change in the loss ratios will occur in the liability coverages because those claims usually take longer to settle than do the physical damage claims. The largest increase in the loss ratios will occur in accident-year 2002 because the 2002 claims were the most immature as of the loss evaluation date of March 31, 2003. There will also be a significant change in the 2001 loss ratios, but that change will be less than the change for 2002. The least change in the loss ratios will be for accident-year 2000, because proportionately more of the 2000 claims had been settled by the March 31, 2003 valuation date. Because much of this study deals with a comparison of losses (e.g., one geographic area compared to another), we concluded there was no need to adjust the accident-year losses in this study to their estimated, ultimate levels. The accident-year losses used in the comparison analyses are equally mature, or equally immature as the case may be. All losses are valued at the same March 31, 2003 valuation date. If this study were an analysis of rate level adequacy or reasonableness, then the accident-year loss ratios would have required adjustment to their estimated, ultimate levels. Readers of this study should not conclude from Tables 1 – 10 that loss ratios were generally improving (i.e., decreasing) during the period 2000 – 2003. Readers must be aware that the most recent accident-years in the study’s database are the most immature and that those loss ratios will increase significantly as more of the claims are settled. 24 ©EPIC Consulting, LLC Solely for data editing purposes, we did adjust the statewide accident-year loss ratios for the liability package of coverages and for the physical damage package of coverages to their estimated, ultimate levels. The NAIC publishes Michigan-specific premium and loss data for the liability and physical damage packages of coverage. The NAIC incurred losses are recorded on a calendar-year basis and the incurred losses in this study’s database are recorded to the year in which the loss was incurred (i.e., accident-year). The two methods of accounting do not increase or decrease the amount of losses over the long-run. The difference in the two accounting methods is entirely one of timing as to which year the loss is recorded. This difference in timing means that we cannot expect the accident-year loss ratio for a specific year in the study’s database to precisely match the NAIC’s calendar-year loss ratio for that same year. However, after adjusting the accident-year loss ratios to their estimated, ultimate level we anticipated the “adjusted” (i.e., estimated ultimate) accident-year loss ratios would be reasonably close to the NAIC’s calendar-year loss ratios. Exactly how the accident-year loss reserves and loss ratios will develop in the future will vary significantly from insurer to insurer. That is one reason why rate adequacy must be judged on an insurer-by-insurer basis. Since the study’s database did not provide sufficient data for a reliable estimate of future loss reserve changes for each participating insurer, or for the participating insurers as a whole, we relied on publicly available loss reserve development data, and judgment, to develop the “adjusted” loss ratios shown below. The “adjusted” loss ratios are estimates of the loss ratios we expect when all the claims in the study’s database for accident-years 2000, 2001 and 2002 are completely settled. Table 11 – Comparison of Liability Loss Ratios Study’s Database Year NAIC 2000 102.2% Actual 95.2% Adjusted 97.1% 2001 136.9% 87.8% 95.7% 2002 112.4% 63.7% 83.5% Average 117.0% 81.1% 91.6% 25 ©EPIC Consulting, LLC Table 12 – Comparison of Physical Damage Loss Ratios Study’s Database Year NAIC 2000 2001 72.7% Actual 70.8% Adjusted 70.8% 72.2% 70.7% 71.4% 2002 66.7% 67.6% 74.4% Average 70.4% 69.7% 72.2% Table 13 – Comparison of Total Auto Loss Ratios Study’s Database Year NAIC 2000 84.6% Actual 80.3% Adjusted 81.0% 2001 98.3% 77.3% 80.8% 2002 87.0% 66.0% 78.1% Average 89.9% 74.2% 79.9% There is a great deal of similarity in the physical damage adjusted loss ratios for this study and the NAIC’s calendar-year loss ratios. This consistency between the adjusted accident-year loss ratios and calendar-year loss ratios is to be expected because physical damage claims are settled relatively quickly and there is relatively little future development in accident-year loss ratios for the physical damage coverages. With respect to the liability coverages, the accident-year 2000 loss ratio from the study’s database is reasonably consistent with the NAIC’s calendar-year 2000 loss ratio. We did observe significant differences between the study’s accident-year loss ratios and the NAIC calendar-year loss ratios for 2001 and 2002. The possible reasons for the inconsistency in these loss ratios are: 1) we have underestimated the future upward development of the liability loss ratios for accidentyears 2001 and 2002, or 26 ©EPIC Consulting, LLC 2) paid and reserved losses for accident-years 2001 and 2002 have been underreported to us for this study, or 3) during calendar-years 2001 and 2002, the insurance industry strengthened loss reserves for accidents occurring prior to 2000, thereby increasing the calendar-year loss ratios for 2001 and 2002. Such a change in reserves would have no impact on the losses reported for this study. If this study had been designed to study rate level adequacy or rate reasonableness, we would have needed to further pursue the apparent differences between the study’s 2001 and 2002 liability loss ratios and the calendar-year loss ratios published by the NAIC. Since this study is primarily a study of the trend in claim frequencies and average claim severities, and comparisons of losses from one geographical area to another, we judged that further reconciliation efforts of the two sets of loss ratios were unnecessary. If there was an underreporting of losses for this study, we would expect the underreporting to be uniform across the state and not bias the comparisons of claim frequencies, claim severities and pure premiums across the geographical areas within Michigan. Geographical Loss Variation Auto insurance losses vary geographically. The geographical variation is different for each coverage (i.e., BI, PD, PIP, PPI, UM, comprehensive and collision). How to best analyze this geographical variation in losses and present the results, represented a formidable challenge to this study. There exist no standard, or benchmark, territory definitions in Michigan which insurers use to assess the risk and price the private passenger auto insurance coverages. We analyzed the rating territories used by eight leading auto insurers and found a great difference in how these insurers define their respective rating territories. This significant divergence in how rating territories are defined, and how insurers assess geographic risk, is not surprising in this highly competitive marketplace. Lacking a commonly used means of geographically subdividing Michigan’s loss data, we proceeded with this analysis using five different types of geographical subdivisions of the data. 1) We ranked each zip code from high to low based on its claim frequency and aggregated the loss data into ten claim frequency bands. Frequency bands were created separately for each coverage. Maps of the frequency bands are presented in Appendix A. 27 ©EPIC Consulting, LLC 2) We ranked each zip code from high to low based on its claim severity and aggregated the loss data into ten claim severity bands. Severity bands were created separately for each coverage. Maps of the severity bands are presented in Appendix B. 3) We ranked each zip code from high to low based on its pure premium and aggregated the loss data into ten pure premium bands. Pure premium bands were created separately for each coverage. Maps of the pure premium bands are presented in Appendix C. 4) We aggregated the data for each form of the coverage by zip code into ten groups based on the population density of each zip code. The population density for each zip code was determined by U.S. Census data. A map of the population density bands is presented in Appendix D. 5) Utilizing the loss data for each coverage, we grouped zip codes that were most similar in the risk of loss for each coverage. The maps of the territories for PIP, Comprehensive and Collision are presented in Appendices E, F and G. Catastrophe Losses Auto insurance is susceptible to the occurrence of a cluster of weather-related claims affecting the comprehensive coverage, or to single, jumbo claims arising from BI, PIP or UM/UIM coverages. These catastrophe and jumbo claims can distort the losses in the year of occurrence. Actuaries ordinarily remove these losses from the historical data and substitute long-term averages for these types of claims. The way the data were provided for this study did not permit the identification of every catastrophe or jumbo claim which occurred in the 2000 – 2002 experience period. However, we were able to identify at least some catastrophe losses. For the comprehensive coverage we identified a cluster of weatherrelated claims (i.e., 1,203) which occurred on 5/9/2000 and 6/9/2000. In addition to removing the weather-related catastrophe claims we also limited the size of individual claims to $50,000 for the BI, PIP and UM coverages. The physical damage coverages were limited to $15,000 for a single claim. Capping the size of individual losses eliminated the potential for a single, jumbo claim causing an unusual distortion in the loss experience for a zip code or geographical band. 28 ©EPIC Consulting, LLC In our judgment, the removal of these catastrophe and jumbo claims permitted a more reliable comparison of the losses across the geographical bands without the potential for distortions in the data which can arise when a period as short as three years is being analyzed. Frequency, Severity and Pure Premium Bands One of the participating insurers could not provide its data with losses identified by zip code. Without losses identified by zip code, we were forced to exclude this insurer’s data from the analysis of the frequency, severity and pure premium bands (also excluded from the population density bands). Data from nine of the participating insurers are summarized for each coverage in Exhibits X through XVI. Exhibit X shows that the geographical area with the highest BI frequency also has the highest PD, PIP, UM and collision frequencies. The band with the highest BI frequency has the lowest BI claim severity. Even with a capping of individual BI claims, we find a significant geographical variation in the average cost of BI claims (i.e., a high of $24,040 and a low of $10,052). The pattern of geographical variation of BI claim costs does not duplicate the pattern of variation for the other coverages. The area with the highest BI claim severity also has the highest UM severity and the highest PIP severity, but the UM and PIP severities are relatively constant across the remaining nine BI severity bands. Exhibit XI shows significant geographical variation in PD claim frequencies and claim severities. Areas of high PD claim frequencies tend to also have relatively high frequencies of BI and collision claims. Areas of relatively high PD claim severities tend to have relatively low BI claim severities. Exhibit XII shows areas of relatively high PIP claim frequencies are also relatively high areas of claim frequencies for BI, UM, and collision. Areas of relatively high PIP claim costs are also relatively high cost areas for BI. Exhibit XIII shows that the geographical variation in PPI claim frequencies are inversely related to the claim frequencies of the other coverages, with the exception of collision. The geographical variation in PPI claim severities is inversely related to the claim severities for PD and UM. Exhibit XIV shows that geographical areas with high UM claim frequencies tend to also have relatively high claim frequencies for BI, PIP and collision. Surprisingly, areas with high UM claim severities are not also areas with high claim severities for BI and PIP. We expected more similarity 29 ©EPIC Consulting, LLC between these three coverages because the coverages pertain to the injuries to people. The costdrivers for the UM coverage are not also impacting the claim severities for BI and PIP. This may suggest that the cost of a UM claim is driven more by the unique claim settlement process for UM, than by the actual injuries. Exhibit XV shows significant geographical variation for both the comprehensive claim frequency and claim severity. There appears to be little connection between the frequency of comprehensive claims and the frequency of claims for the other coverages. Areas of high claim severities for the comprehensive coverage tend to be high cost areas for PIP and PPI. Exhibit XVI shows that areas of high collision claim frequencies also tend to have relatively high BI, PIP and UM claim frequencies. The areas with the highest collision claim severities also have relatively high PIP, PPI and comprehensive severities. We find some relationships between the claim frequencies for the individual coverages, especially between BI, PIP, UM, and collision. But as a general rule, we cannot conclude that areas of high claim frequencies for one coverage imply high claim frequencies for all coverages. Nor can we generally conclude that areas of relatively high claim severities for one coverage imply relatively high claim severities for all coverages. This variation in the nature of the losses for each coverage makes it difficult to compare the private passenger auto losses from one insurer to the next. Each insurer’s loss experience will be dependent upon where its insureds are concentrated geographically and what optional coverages are being purchased. The variation in the nature of the losses for each coverage also means that the territory rate factors (i.e., rate differentials between rating territories) will vary substantially from one coverage to the next. A geographical territory that is high-rated for one coverage may not be high-rated for another coverage. Appendices A, B, C are maps of the frequency, severity and pure premium bands for each coverage. The maps in Appendices A, B, C relate to the data presented in Exhibits X through XVI. 30 ©EPIC Consulting, LLC Exhibit X DATA BY FREQUENCY, SEVERITY, AND PURE PREMIUM BAND BODILY INJURY PREMIUM & CLAIM DATA BY FREQUENCY BAND Frequency by Coverage Personal Frequency Band 1 2 3 4 5 6 7 8 9 10 State Earned Property Injury Property Uninsured Ratio Frequency Severity Premium Damage Insurance Protection Motorists Comprehensive Collision 141,552,255 127,198,569 113,839,474 122,541,419 117,414,889 116,352,389 109,316,720 110,820,002 105,130,160 104,893,397 58,516,891 47,453,733 41,214,843 38,783,834 37,367,241 35,771,452 31,940,431 27,698,541 26,857,659 20,320,880 41.3% 37.3% 36.2% 31.6% 31.8% 30.7% 29.2% 25.0% 25.5% 19.4% 0.0031 0.0021 0.0019 0.0017 0.0016 0.0015 0.0014 0.0013 0.0012 0.0009 15,617 18,322 18,399 18,174 18,480 19,170 18,431 17,893 18,587 19,081 48.16 39.03 34.42 31.67 30.44 29.52 26.32 23.02 22.19 16.26 0.0060 0.0047 0.0039 0.0045 0.0045 0.0044 0.0038 0.0043 0.0042 0.0031 0.0121 0.0094 0.0088 0.0087 0.0077 0.0080 0.0075 0.0075 0.0070 0.0065 0.0066 0.0069 0.0072 0.0068 0.0070 0.0071 0.0074 0.0069 0.0073 0.0072 0.0007 0.0003 0.0002 0.0003 0.0002 0.0002 0.0001 0.0002 0.0001 0.0001 0.1127 0.1164 0.1138 0.1082 0.1168 0.1052 0.1133 0.1113 0.1081 0.1215 0.1363 0.1294 0.1188 0.1221 0.1199 0.1167 0.1156 0.1150 0.1107 0.1037 1,169,059,275 365,925,505 31.3% 0.0017 17,946 30.07 0.0043 0.0083 0.0070 0.0002 0.1127 0.1187 Premium Incurred Losses Loss Pure Personal PREMIUM & CLAIM DATA BY SEVERITY BAND Severity by Coverage Personal Personal Severity Earned Incurred Loss Pure Property Injury Property Uninsured Band Premium Losses Ratio Frequency Severity Premium Damage Insurance Protection 1 2 3 4 5 6 7 8 9 10 State Motorists Comprehensive Collision 107,790,633 118,132,872 116,091,037 116,287,578 117,916,594 118,983,200 121,832,981 121,775,921 120,777,782 109,470,678 44,498,081 42,974,628 39,136,279 34,955,388 37,728,760 39,080,492 37,345,476 35,882,350 33,948,609 20,375,443 41.3% 36.4% 33.7% 30.1% 32.0% 32.8% 30.7% 29.5% 28.1% 18.6% 0.0015 0.0017 0.0016 0.0015 0.0016 0.0017 0.0018 0.0018 0.0019 0.0017 24,040 20,963 20,267 19,463 18,950 18,762 17,218 16,498 14,652 10,052 36.78 35.05 32.17 28.74 30.42 32.17 30.70 29.85 28.00 16.79 1,505 1,364 1,121 1,259 1,179 1,265 1,339 1,372 1,532 1,777 10,020 9,582 8,625 9,010 9,458 9,216 9,431 9,362 9,551 9,544 1,428 1,498 1,605 1,622 1,576 1,619 1,847 1,491 1,659 1,451 22,381 19,285 17,056 15,416 17,739 16,128 16,374 17,105 17,006 18,873 767 747 734 810 829 837 869 1,000 969 883 2,333 2,335 2,344 2,312 2,348 2,272 2,328 2,341 2,350 2,284 1,169,059,275 365,925,505 31.3% 0.0017 17,946 30.07 1,370 9,373 1,581 17,472 842 2,326 PREMIUM & CLAIM DATA BY PURE PREMIUM BAND Pure Premium by Coverage Pure Personal Premium Earned Incurred Loss Band Premium Losses Ratio Frequency 1 2 3 4 5 6 7 8 9 10 State Severity Personal Pure Property Injury Property Uninsured Premium Damage Insurance Protection Motorists Comprehensive Collision 118,758,968 122,692,211 126,352,048 121,362,212 119,022,232 118,445,038 116,211,278 116,180,413 106,579,174 103,455,702 57,277,529 48,613,221 43,224,853 39,244,559 38,799,511 35,063,913 32,571,373 30,470,735 26,028,853 14,630,958 48.2% 39.6% 34.2% 32.3% 32.6% 29.6% 28.0% 26.2% 24.4% 14.1% 0.0023 0.0021 0.0019 0.0018 0.0016 0.0016 0.0015 0.0015 0.0014 0.0011 20,760 19,184 18,496 18,304 19,294 17,567 17,760 16,994 15,813 10,951 48.09 40.07 35.42 32.50 31.18 28.72 26.51 24.99 21.57 12.03 8.19 6.61 6.69 5.59 4.52 5.51 5.22 5.87 5.62 5.79 89.70 88.10 87.86 87.06 78.26 76.18 71.67 68.95 67.83 63.83 10.55 11.07 11.89 11.75 11.64 11.04 11.57 11.43 10.30 9.94 5.55 5.45 5.78 4.75 4.11 3.39 3.03 3.56 2.74 3.10 114.78 106.58 98.83 95.31 92.62 85.40 88.98 85.60 83.85 98.32 298.08 295.40 299.71 290.32 277.22 273.98 278.65 266.25 245.52 234.20 1,169,059,275 365,925,505 31.3% 0.0017 17,946 30.07 5.95 77.91 11.12 4.15 94.97 276.13 31 ©EPIC Consulting, LLC Exhibit XI DATA BY FREQUENCY, SEVERITY, AND PURE PREMIUM BAND PROPERTY DAMAGE PREMIUM & CLAIM DATA BY FREQUENCY BAND Frequency by Coverage Personal Personal Frequency Earned Incurred Loss Pure Bodily Injury Property Uninsured Band Premium Losses Ratio Frequency Severity Premium Injury Protection Insurance Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 10,852,813 11,629,742 11,432,987 11,365,993 11,320,977 10,209,955 9,895,820 9,154,489 8,775,968 8,348,772 15,576,353 8,405,927 7,046,120 7,163,527 5,913,452 6,324,185 6,565,848 5,973,398 5,365,629 4,088,630 143.5% 72.3% 61.6% 63.0% 52.2% 61.9% 66.3% 65.3% 61.1% 49.0% 0.0082 0.0058 0.0051 0.0047 0.0043 0.0040 0.0036 0.0032 0.0027 0.0019 1,600 1,175 1,126 1,269 1,132 1,295 1,480 1,543 1,623 1,747 13.11 6.82 5.75 5.93 4.90 5.19 5.37 4.93 4.42 3.31 0.0022 0.0016 0.0018 0.0016 0.0018 0.0017 0.0016 0.0015 0.0015 0.0014 0.0075 0.0088 0.0091 0.0087 0.0097 0.0087 0.0080 0.0082 0.0076 0.0069 0.0065 0.0070 0.0068 0.0067 0.0067 0.0074 0.0073 0.0074 0.0073 0.0073 0.0002 0.0002 0.0003 0.0003 0.0004 0.0002 0.0002 0.0002 0.0001 0.0001 0.1003 0.1081 0.1137 0.1034 0.1098 0.1110 0.1089 0.1127 0.1259 0.1336 0.1247 0.1296 0.1273 0.1198 0.1270 0.1195 0.1148 0.1149 0.1046 0.1022 State 102,987,516 72,423,071 70.3% 0.0043 1,370 5.95 0.0017 0.0083 0.0070 0.0002 0.1127 0.1187 PREMIUM & CLAIM DATA BY SEVERITY BAND Severity by Coverage Personal Personal Severity Earned Incurred Loss Pure Bodily Injury Property Uninsured Band Premium Losses Ratio Frequency Severity Premium Injury Protection Insurance Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 8,962,401 9,045,340 9,336,751 10,338,020 10,011,740 11,016,583 10,380,989 11,090,509 11,588,347 11,216,835 15,034,713 8,818,505 7,078,483 7,287,929 6,582,777 7,150,665 5,847,050 5,537,697 5,450,720 3,634,534 167.8% 97.5% 75.8% 70.5% 65.8% 64.9% 56.3% 49.9% 47.0% 32.4% 0.0048 0.0039 0.0037 0.0041 0.0041 0.0049 0.0043 0.0045 0.0050 0.0042 2,587 1,870 1,579 1,432 1,313 1,205 1,108 1,001 896 739 12.31 7.30 5.85 5.93 5.38 5.85 4.81 4.51 4.45 3.08 15,617 17,360 17,970 17,219 17,757 17,838 19,197 19,000 19,126 18,912 10,539 9,651 9,543 9,468 9,421 8,614 9,521 8,981 9,007 9,357 1,303 1,388 1,395 1,638 1,478 1,764 1,558 1,796 1,788 1,742 20,616 17,782 20,119 17,817 18,755 17,601 17,124 15,068 16,088 16,829 813 830 800 874 778 841 760 804 883 1,054 2,257 2,225 2,260 2,317 2,309 2,371 2,296 2,388 2,369 2,420 State 102,987,516 72,423,071 70.3% 0.0043 1,370 5.95 17,946 9,373 1,581 17,472 842 2,326 PREMIUM & CLAIM DATA BY PURE PREMIUM BAND Pure Premium by Coverage Pure Personal Premium Earned Incurred Loss Band Premium Losses Ratio Frequency Severity Personal Pure Bodily Injury Property Uninsured Premium Injury Protection Insurance Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 10,360,823 10,430,465 10,321,254 10,385,527 10,755,240 10,425,592 9,958,843 10,294,896 10,563,443 9,491,433 18,428,275 9,232,135 7,774,715 7,061,594 6,535,347 5,973,828 5,404,523 4,795,860 4,311,632 2,905,163 177.9% 88.5% 75.3% 68.0% 60.8% 57.3% 54.3% 46.6% 40.8% 30.6% 0.0073 0.0050 0.0045 0.0044 0.0045 0.0040 0.0038 0.0039 0.0035 0.0024 2,068 1,529 1,427 1,319 1,196 1,211 1,162 1,024 993 961 15.09 7.59 6.47 5.79 5.38 4.89 4.47 4.03 3.50 2.35 32.10 30.62 30.83 29.80 28.76 30.64 28.55 30.33 31.16 27.93 66.04 70.15 76.37 75.56 76.93 79.62 79.08 86.09 89.03 80.30 10.13 11.83 11.17 10.60 11.32 10.66 12.16 11.74 11.44 10.22 3.04 3.89 4.08 4.19 3.36 4.49 4.04 4.71 5.57 4.12 82.96 95.10 94.01 96.89 89.62 102.12 84.63 90.20 106.54 107.40 259.37 289.68 283.62 281.51 284.76 275.39 269.18 274.34 293.22 248.34 State 102,987,516 72,423,071 70.3% 0.0043 1,370 5.95 30.07 77.91 11.12 4.15 94.97 276.13 32 ©EPIC Consulting, LLC Exhibit XII DATA BY FREQUENCY, SEVERITY, AND PURE PREMIUM BAND PERSONAL INJURY PROTECTION PREMIUM & CLAIM DATA BY FREQUENCY BAND Frequency by Coverage Personal Frequency Earned Incurred Loss Pure Bodily Property Property Uninsured Band Premium Losses Ratio Frequency Severity Premium Injury Damage Insurance 1 2 3 4 5 6 7 8 9 10 State Motorists Comprehensive Collision 289,355,792 213,003,229 211,167,537 200,600,404 190,110,618 183,116,901 182,597,122 179,518,808 169,629,044 162,245,861 183,382,724 117,969,113 109,993,772 92,860,164 86,007,657 79,326,601 82,677,743 69,003,594 70,337,051 57,074,824 63.4% 55.4% 52.1% 46.3% 45.2% 43.3% 45.3% 38.4% 41.5% 35.2% 0.0146 0.0104 0.0094 0.0087 0.0081 0.0075 0.0071 0.0066 0.0059 0.0046 10,284 9,276 9,540 8,555 8,790 8,640 9,506 8,619 9,813 10,494 150.57 96.36 89.63 74.06 70.97 65.19 67.62 56.48 58.17 48.79 0.0024 0.0018 0.0017 0.0016 0.0016 0.0016 0.0015 0.0016 0.0016 0.0014 0.0043 0.0043 0.0044 0.0047 0.0045 0.0038 0.0042 0.0045 0.0049 0.0039 0.0068 0.0071 0.0069 0.0066 0.0072 0.0070 0.0069 0.0070 0.0073 0.0076 0.0009 0.0003 0.0003 0.0002 0.0002 0.0001 0.0001 0.0001 0.0001 0.0001 0.1175 0.1067 0.1103 0.1079 0.1102 0.1169 0.1214 0.1131 0.1098 0.1137 0.1561 0.1272 0.1227 0.1136 0.1194 0.1094 0.1122 0.1158 0.1088 0.1044 1,981,345,315 948,633,243 47.9% 0.0083 9,373 77.91 0.0017 0.0043 0.0070 0.0002 0.1127 0.1187 PREMIUM & CLAIM DATA BY SEVERITY BAND Severity by Coverage Personal Severity Earned Incurred Loss Pure Bodily Property Property Uninsured Band Premium Losses Ratio Frequency Severity Premium Injury Damage Insurance 1 2 3 4 5 6 7 8 9 10 State Motorists Comprehensive Collision 195,774,688 204,902,683 219,200,814 214,805,060 186,863,453 196,621,656 196,870,692 200,001,625 186,475,371 179,829,274 117,693,326 108,707,219 121,073,751 110,144,829 88,742,363 94,543,675 87,183,403 90,078,753 72,845,336 57,620,589 60.1% 53.1% 55.2% 51.3% 47.5% 48.1% 44.3% 45.0% 39.1% 32.0% 0.0079 0.0082 0.0097 0.0087 0.0079 0.0083 0.0083 0.0086 0.0081 0.0075 12,208 10,853 10,209 10,245 9,243 9,394 8,709 8,753 7,417 6,294 96.52 89.15 98.84 89.30 72.77 77.82 72.29 75.09 59.84 47.20 19,138 17,824 18,712 17,474 18,395 17,117 18,635 17,109 18,380 16,705 1,716 1,346 1,207 1,552 1,329 1,351 1,266 1,256 1,249 1,502 1,439 1,553 1,974 1,540 1,443 1,509 1,620 1,615 1,583 1,553 18,977 16,382 17,449 17,479 17,687 18,687 15,654 15,889 18,302 18,884 837 895 1,000 953 723 816 776 889 752 787 2,342 2,316 2,457 2,314 2,267 2,346 2,313 2,345 2,294 2,250 1,981,345,315 948,633,243 47.9% 0.0083 9,373 77.91 17,946 1,370 1,581 17,472 842 2,326 PREMIUM & CLAIM DATA BY PURE PREMIUM BAND Pure Premium by Coverage Pure Personal Premium Earned Incurred Loss Band Premium Losses Ratio Frequency 1 2 3 4 5 6 7 8 9 10 State Pure Bodily Property Property Uninsured Severity Premium Injury Damage Insurance Motorists Comprehensive Collision 250,618,557 221,374,208 200,696,484 202,779,620 194,993,592 195,155,527 190,246,370 184,838,704 175,542,613 165,099,638 162,384,431 127,698,588 107,695,573 103,183,049 92,617,698 90,044,175 81,172,094 74,484,466 62,337,056 47,016,115 64.8% 57.7% 53.7% 50.9% 47.5% 46.1% 42.7% 40.3% 35.5% 28.5% 0.0115 0.0097 0.0089 0.0087 0.0084 0.0083 0.0075 0.0071 0.0067 0.0062 11,511 10,748 9,988 9,618 9,069 8,902 8,884 8,595 7,598 6,373 132.80 104.42 88.77 83.21 75.88 73.96 66.97 60.87 51.25 39.63 36.08 34.81 30.80 28.49 30.93 31.37 29.72 28.02 27.78 22.53 5.06 5.85 5.05 6.36 6.19 5.65 5.85 5.81 7.15 6.58 12.46 11.14 12.33 10.79 10.65 10.69 11.17 10.46 10.83 10.71 11.03 5.59 4.16 3.74 3.58 3.33 2.90 2.60 2.22 2.23 157.00 116.30 86.29 94.81 87.40 83.12 78.49 84.33 77.12 88.00 338.99 304.41 276.74 264.36 276.64 278.75 263.42 261.74 258.16 241.07 1,981,345,315 948,633,243 47.9% 0.0083 9,373 77.91 30.07 5.95 11.12 4.15 94.97 276.13 33 ©EPIC Consulting, LLC Exhibit XIII DATA BY FREQUENCY, SEVERITY, AND PURE PREMIUM BAND PERSONAL PROPERTY INSURANCE PREMIUM & CLAIM DATA BY FREQUENCY BAND Frequency by Coverage Personal Frequency Earned Incurred Loss Pure Bodily Property Injury Uninsured Band Premium Losses Ratio Frequency Severity Premium Injury Damage Protection Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 16,818,672 15,810,183 17,032,892 18,519,192 19,463,680 18,404,570 19,609,638 18,896,627 19,287,870 20,167,411 16,850,560 13,206,125 13,426,241 13,509,969 15,138,368 13,175,418 13,335,920 12,052,697 11,946,678 10,227,186 100.2% 83.5% 78.8% 73.0% 77.8% 71.6% 68.0% 63.8% 61.9% 50.7% 0.0097 0.0083 0.0078 0.0074 0.0071 0.0067 0.0065 0.0062 0.0058 0.0050 1,424 1,357 1,474 1,514 1,768 1,637 1,725 1,674 1,742 1,687 13.88 11.31 11.43 11.23 12.47 11.03 11.13 10.30 10.09 8.36 0.0015 0.0016 0.0015 0.0016 0.0018 0.0017 0.0017 0.0016 0.0017 0.0020 0.0037 0.0037 0.0037 0.0041 0.0043 0.0048 0.0049 0.0048 0.0046 0.0049 0.0073 0.0078 0.0077 0.0085 0.0087 0.0081 0.0090 0.0083 0.0088 0.0089 0.0001 0.0002 0.0002 0.0002 0.0002 0.0002 0.0003 0.0003 0.0003 0.0003 0.1075 0.1095 0.1088 0.1012 0.1067 0.1085 0.1126 0.1210 0.1260 0.1257 0.1233 0.1166 0.1175 0.1168 0.1221 0.1156 0.1255 0.1222 0.1160 0.1112 State 184,010,737 132,869,163 72.2% 0.0070 1,581 11.12 0.0017 0.0043 0.0083 0.0002 0.1127 0.1187 PREMIUM & CLAIM DATA BY SEVERITY BAND Severity by Coverage Personal Severity Bodily Property Injury Uninsured Ratio Frequency Severity Premium Injury Damage Protection Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 24,123,027 20,950,713 19,715,577 18,724,422 17,392,372 18,051,285 16,772,134 16,214,333 16,037,088 16,029,785 20,375,457 16,040,097 14,513,326 13,659,238 12,136,509 12,324,435 12,232,820 11,816,785 10,907,885 8,862,610 84.5% 76.6% 73.6% 72.9% 69.8% 68.3% 72.9% 72.9% 68.0% 55.3% 0.0065 0.0067 0.0067 0.0069 0.0066 0.0072 0.0073 0.0076 0.0076 0.0072 2,620 1,954 1,809 1,661 1,559 1,458 1,373 1,297 1,205 1,040 17.08 13.18 12.13 11.50 10.32 10.45 10.03 9.88 9.15 7.47 17,303 18,995 19,352 18,191 17,972 18,010 16,961 18,373 16,932 17,345 1,144 1,101 1,102 1,322 1,275 1,276 1,526 1,618 1,738 1,864 10,163 9,435 9,104 9,150 8,310 9,195 9,485 9,064 9,485 10,059 15,611 15,111 15,905 16,990 16,514 18,838 22,868 20,230 20,163 24,759 1,365 1,006 848 781 716 740 706 729 766 794 2,545 2,430 2,370 2,333 2,357 2,313 2,139 2,208 2,184 2,254 State 184,010,737 132,869,163 72.2% 0.0070 1,581 11.12 17,946 1,370 9,373 17,472 842 2,326 Band Earned Premium Incurred Losses Loss Pure PREMIUM & CLAIM DATA BY PURE PREMIUM BAND Pure Premium by Coverage Pure Personal Premium Earned Incurred Loss Band Premium Losses Ratio Frequency Severity Pure Bodily Property Injury Uninsured Premium Injury Damage Protection Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 22,103,604 19,668,850 19,445,628 18,474,563 17,854,832 17,406,281 17,179,589 16,790,737 17,662,330 17,424,322 22,281,708 16,301,140 14,752,307 13,894,237 13,202,004 12,243,441 11,580,919 10,763,127 9,846,684 8,003,595 100.8% 82.9% 75.9% 75.2% 73.9% 70.3% 67.4% 64.1% 55.7% 45.9% 0.0080 0.0076 0.0075 0.0073 0.0073 0.0072 0.0069 0.0068 0.0062 0.0057 2,323 1,810 1,685 1,617 1,503 1,440 1,407 1,320 1,324 1,142 18.52 13.78 12.57 11.79 11.00 10.30 9.68 9.02 8.25 6.48 33.76 29.69 33.38 28.13 28.59 29.59 30.01 28.73 28.75 30.11 5.41 5.17 5.23 5.62 5.53 6.18 5.78 6.80 5.84 7.87 100.19 86.29 88.42 73.80 75.89 73.42 68.21 67.95 71.29 73.98 7.82 4.47 5.53 2.95 4.13 3.96 2.75 2.30 4.26 3.28 131.99 97.98 106.09 76.39 83.14 91.90 80.87 85.99 92.81 102.38 340.46 296.75 313.83 278.53 273.17 265.84 265.75 240.26 253.70 230.60 State 184,010,737 132,869,163 72.2% 0.0070 1,581 11.12 30.07 5.95 77.91 4.15 94.97 276.13 34 ©EPIC Consulting, LLC Exhibit XIV DATA BY FREQUENCY, SEVERITY, AND PURE PREMIUM BAND UNINSURED MOTORISTS PREMIUM & CLAIM DATA BY FREQUENCY BAND Frequency by Coverage Personal Personal Frequency Earned Incurred Loss Pure Bodily Property Injury Property Band Premium Losses Ratio Frequency Severity Premium Injury Damage Protection Insurance Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 24,189,333 17,437,381 16,952,500 16,936,892 16,434,398 15,809,274 15,960,111 15,432,507 15,545,467 13,935,713 19,347,771 7,212,569 5,452,770 4,681,045 4,038,461 3,391,834 2,290,680 1,502,980 409,110 - 80.0% 41.4% 32.2% 27.6% 24.6% 21.5% 14.4% 9.7% 2.6% 0.0% 0.0010 0.0003 0.0003 0.0002 0.0002 0.0001 0.0001 0.0001 0.0000 0.0000 16,636 17,986 17,310 17,467 19,416 20,809 17,486 16,700 15,152 0 16.59 6.27 4.70 3.98 3.47 2.91 1.93 1.30 0.35 0.00 0.0024 0.0018 0.0018 0.0016 0.0015 0.0015 0.0016 0.0016 0.0015 0.0015 0.0046 0.0045 0.0050 0.0044 0.0045 0.0043 0.0049 0.0041 0.0040 0.0034 0.0133 0.0093 0.0084 0.0084 0.0078 0.0075 0.0072 0.0070 0.0071 0.0070 0.0065 0.0070 0.0067 0.0067 0.0071 0.0073 0.0072 0.0073 0.0072 0.0074 0.1162 0.1064 0.1047 0.1132 0.1085 0.1150 0.1087 0.1133 0.1157 0.1260 0.1517 0.1236 0.1227 0.1168 0.1176 0.1172 0.1165 0.1123 0.1107 0.0989 State 168,633,575 48,327,219 28.7% 0.0002 17,472 4.15 0.0017 0.0043 0.0083 0.0070 0.1127 0.1187 PREMIUM & CLAIM DATA BY SEVERITY BAND Severity by Coverage Severity Band Earned Premium Incurred Losses Loss Pure Personal Personal Bodily Property Injury Property Ratio Frequency Severity Premium Injury Damage Protection Insurance Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 15,231,674 16,208,274 17,597,061 18,154,919 19,624,451 18,120,822 17,301,511 16,595,802 15,529,861 14,269,200 7,603,071 7,051,508 6,222,867 7,777,896 8,515,992 5,174,297 3,871,414 1,822,176 287,998 - 49.9% 43.5% 35.4% 42.8% 43.4% 28.6% 22.4% 11.0% 1.9% 0.0% 0.0002 0.0002 0.0002 0.0004 0.0005 0.0003 0.0003 0.0002 0.0001 0.0000 35,363 25,830 21,835 18,475 15,683 13,947 11,522 8,245 2,851 0 6.50 6.11 5.31 6.74 7.31 4.42 3.36 1.57 0.25 0.00 17,850 18,166 18,374 18,161 18,109 17,939 18,691 17,147 17,323 17,651 1,563 1,411 1,170 1,321 1,203 1,186 1,143 1,392 1,560 1,926 9,901 8,788 9,379 9,301 9,826 9,227 9,314 8,799 9,269 9,955 1,351 1,537 1,756 1,611 1,718 1,701 1,721 1,703 1,424 1,312 708 744 822 919 1,087 957 843 783 757 839 2,253 2,262 2,343 2,342 2,392 2,405 2,302 2,306 2,355 2,270 State 168,633,575 48,327,219 28.7% 0.0002 17,472 4.15 17,946 1,370 9,373 1,581 842 2,326 PREMIUM & CLAIM DATA BY PURE PREMIUM BAND Pure Premium by Coverage Pure Premium Band Earned Premium Incurred Losses Loss Pure Severity Personal Personal Bodily Property Injury Property Ratio Frequency Premium Injury Damage Protection Insurance Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 22,820,220 17,320,877 17,290,077 16,874,474 16,766,354 16,742,963 15,537,470 15,861,656 15,846,037 13,573,446 20,196,643 7,674,768 6,147,297 4,484,248 3,925,228 2,875,928 1,959,146 947,895 116,068 - 88.5% 44.3% 35.6% 26.6% 23.4% 17.2% 12.6% 6.0% 0.7% 0.0% 0.0009 0.0003 0.0002 0.0002 0.0002 0.0002 0.0001 0.0001 0.0000 0.0000 19,723 20,743 21,125 15,845 14,538 13,314 13,237 8,617 2,149 - 17.47 6.64 5.25 3.85 3.30 2.44 1.69 0.80 0.10 0.00 35.70 33.89 30.67 32.29 28.87 30.49 27.33 25.49 29.04 27.05 6.36 5.11 6.15 5.27 5.22 6.61 5.90 6.50 5.90 6.52 130.21 92.09 80.39 74.39 73.12 66.78 67.13 59.30 66.80 69.71 12.68 11.01 11.37 11.66 11.90 11.24 10.38 11.02 10.20 9.71 172.53 95.30 92.42 80.43 85.21 75.99 78.04 77.28 92.50 105.52 368.09 299.19 270.17 282.05 276.97 275.21 253.95 260.94 249.94 224.75 State 168,633,575 48,327,219 28.7% 0.0002 17,472 4.15 30.07 5.95 77.91 11.12 94.97 276.13 35 ©EPIC Consulting, LLC Exhibit XV DATA BY FREQUENCY, SEVERITY, AND PURE PREMIUM BAND COMPREHENSIVE PREMIUM & CLAIM DATA BY FREQUENCY BAND Frequency by Coverage Personal Personal Frequency Earned Incurred Loss Pure Bodily Property Injury Property Uninsured Band Premium Losses Ratio Frequency Severity Premium Injury Damage Protection Insurance 1 2 3 4 5 6 7 8 9 10 State Motorists Collision 164,383,911 154,726,426 169,635,686 171,939,957 150,407,899 153,135,377 151,552,802 147,790,679 146,411,882 131,667,581 148,209,750 118,421,210 126,904,351 116,198,645 91,775,703 93,004,207 85,588,924 81,117,725 79,054,041 60,156,088 90.2% 76.5% 74.8% 67.6% 61.0% 60.7% 56.5% 54.9% 54.0% 45.7% 0.1702 0.1444 0.1273 0.1166 0.1109 0.1037 0.0982 0.0928 0.0867 0.0763 828 775 943 941 785 851 828 830 876 749 140.93 111.92 120.07 109.73 87.08 88.30 81.31 76.96 75.94 57.11 0.0017 0.0016 0.0017 0.0017 0.0015 0.0016 0.0017 0.0016 0.0018 0.0019 0.0038 0.0036 0.0036 0.0040 0.0039 0.0043 0.0050 0.0044 0.0053 0.0057 0.0085 0.0078 0.0088 0.0094 0.0081 0.0081 0.0083 0.0086 0.0083 0.0072 0.0066 0.0067 0.0069 0.0066 0.0072 0.0070 0.0075 0.0071 0.0076 0.0073 0.0002 0.0002 0.0003 0.0004 0.0002 0.0002 0.0002 0.0002 0.0002 0.0002 0.1118 0.1107 0.1164 0.1214 0.1222 0.1239 0.1273 0.1217 0.1239 0.1075 1,541,652,199 1,000,430,645 64.9% 0.1127 842 94.97 0.0017 0.0043 0.0083 0.0070 0.0002 0.1187 PREMIUM & CLAIM DATA BY SEVERITY BAND Severity by Coverage Personal Personal Severity Earned Incurred Loss Pure Bodily Property Injury Property Uninsured Band Premium Losses Ratio Frequency Severity Premium Injury Damage Protection Insurance 1 2 3 4 5 6 7 8 9 10 State Motorists Collision 246,568,657 160,566,143 149,926,213 143,342,579 145,853,295 143,475,907 142,019,676 134,079,774 140,933,010 134,886,945 202,639,319 114,081,545 102,869,132 100,009,731 88,440,101 83,456,936 81,807,892 71,617,373 77,833,431 77,675,184 82.2% 71.0% 68.6% 69.8% 60.6% 58.2% 57.6% 53.4% 55.2% 57.6% 0.1136 0.1077 0.1088 0.1153 0.1082 0.1078 0.1109 0.1024 0.1194 0.1341 1,690 992 891 823 767 730 699 665 625 569 191.98 106.88 96.95 94.93 82.99 78.66 77.48 68.12 74.55 76.28 17,213 18,871 18,066 16,335 18,045 17,690 17,750 18,600 18,137 19,338 1,134 1,293 1,457 1,815 1,503 1,302 1,311 1,322 1,255 1,283 10,561 10,082 9,666 9,811 9,069 8,832 8,489 8,538 8,225 9,417 2,110 1,834 1,540 1,439 1,443 1,493 1,500 1,425 1,556 1,478 15,581 16,026 19,443 18,800 19,044 18,652 17,959 18,896 20,662 19,790 2,582 2,373 2,311 2,295 2,266 2,248 2,280 2,217 2,286 2,294 1,541,652,199 1,000,430,645 64.9% 0.1127 842 94.97 17,946 1,370 9,373 1,581 17,472 2,326 PREMIUM & CLAIM DATA BY PURE PREMIUM BAND Pure Premium by Coverage Pure Personal Premium Earned Incurred Loss Band Premium Losses Ratio Frequency 1 2 3 4 5 6 7 8 9 10 State Severity Personal Pure Bodily Property Injury Property Uninsured Premium Injury Damage Protection Insurance Motorists Collision 236,935,106 159,623,110 159,405,435 149,453,410 149,553,843 147,865,924 141,784,911 136,080,962 140,804,796 120,144,702 219,355,229 125,903,777 109,153,195 99,065,566 90,991,019 85,456,270 77,299,820 71,449,131 66,595,468 55,161,170 92.6% 78.9% 68.5% 66.3% 60.8% 57.8% 54.5% 52.5% 47.3% 45.9% 0.1400 0.1343 0.1251 0.1213 0.1176 0.1095 0.1040 0.0993 0.0950 0.0805 1,488 876 830 777 743 730 707 681 660 667 208.33 117.68 103.87 94.22 87.34 79.96 73.48 67.57 62.75 53.70 37.12 31.12 31.99 29.02 29.88 27.84 27.56 26.69 29.25 29.80 5.58 5.10 5.15 5.58 5.20 5.63 6.33 7.05 6.02 8.04 132.89 85.18 84.43 79.31 70.00 70.28 67.53 63.39 58.50 63.83 12.78 10.37 11.49 10.68 11.35 11.01 10.62 10.99 11.30 10.61 12.71 3.73 3.86 3.38 3.79 2.83 3.13 2.67 2.68 2.26 372.22 273.37 280.09 270.22 268.16 271.53 259.56 268.23 268.81 230.47 1,541,652,199 1,000,430,645 64.9% 0.1127 842 94.97 30.07 5.95 77.91 11.12 4.15 276.13 36 ©EPIC Consulting, LLC Exhibit XVI DATA BY FREQUENCY, SEVERITY, AND PURE PREMIUM BAND COLLISION PREMIUM & CLAIM DATA BY FREQUENCY BAND Frequency by Coverage Frequency Earned Band Premium 1 2 3 4 5 6 7 8 9 10 State Incurred Losses Loss Pure Bodily Personal Personal Property Injury Property Uninsured Ratio Frequency Severity Premium Injury Damage Protection Insurance Motorists Comprehensive 561,267,126 431,949,130 429,490,193 415,570,326 406,255,650 375,528,303 347,933,295 348,316,657 327,782,280 307,451,592 410,030,893 307,809,080 293,444,907 279,608,755 268,830,207 254,285,668 239,633,139 235,170,446 216,399,572 190,917,326 73.1% 71.3% 68.3% 67.3% 66.2% 67.7% 68.9% 67.5% 66.0% 62.1% 0.1698 0.1381 0.1299 0.1244 0.1192 0.1138 0.1075 0.1020 0.0959 0.0852 2,446 2,280 2,312 2,268 2,310 2,289 2,290 2,351 2,315 2,363 415.18 314.89 300.34 282.14 275.28 260.54 246.29 239.75 221.85 201.21 0.0023 0.0018 0.0015 0.0016 0.0016 0.0015 0.0016 0.0015 0.0017 0.0017 0.0048 0.0049 0.0052 0.0044 0.0046 0.0040 0.0035 0.0034 0.0040 0.0047 0.0130 0.0092 0.0083 0.0082 0.0080 0.0076 0.0075 0.0073 0.0075 0.0067 0.0073 0.0075 0.0069 0.0070 0.0069 0.0073 0.0073 0.0070 0.0067 0.0066 0.0008 0.0002 0.0002 0.0002 0.0002 0.0002 0.0001 0.0001 0.0001 0.0001 0.1132 0.0960 0.1061 0.1038 0.1066 0.1149 0.1222 0.1320 0.1198 0.1112 3,951,544,552 2,696,129,994 68.2% 0.1187 2,326 276.13 0.0017 0.0043 0.0083 0.0070 0.0002 0.1127 PREMIUM & CLAIM DATA BY SEVERITY BAND Severity by Coverage Personal Personal Severity Earned Incurred Loss Pure Bodily Property Injury Property Uninsured Band Premium Losses Ratio Frequency Severity Premium Injury Damage Protection Insurance 1 2 3 4 5 6 7 8 9 10 State Motorists Comprehensive 496,420,623 451,709,719 424,537,187 421,800,514 398,624,602 384,709,946 368,030,878 347,432,642 333,162,019 325,116,423 352,115,968 315,993,636 287,089,774 281,153,131 262,212,199 262,815,711 248,636,185 234,195,372 224,006,731 227,911,288 70.9% 70.0% 67.6% 66.7% 65.8% 68.3% 67.6% 67.4% 67.2% 70.1% 0.1296 0.1230 0.1203 0.1195 0.1126 0.1181 0.1156 0.1115 0.1116 0.1258 2,779 2,553 2,472 2,407 2,351 2,296 2,219 2,134 2,049 1,917 360.18 313.97 297.45 287.59 264.71 271.13 256.56 238.00 228.76 241.21 17,804 17,671 18,758 19,533 17,592 18,306 19,008 17,277 16,380 17,265 1,390 1,385 1,260 1,055 1,328 1,304 1,313 1,592 1,681 1,473 10,694 9,457 9,561 8,778 8,910 9,060 9,516 9,570 8,700 8,851 2,000 1,696 1,793 1,681 1,572 1,620 1,550 1,389 1,323 1,377 17,065 16,901 18,838 16,104 17,526 14,760 18,365 18,780 18,558 20,819 1,246 867 766 787 790 823 846 763 717 728 3,951,544,552 2,696,129,994 68.2% 0.1187 2,326 276.13 17,946 1,370 9,373 1,581 17,472 842 PREMIUM & CLAIM DATA BY PURE PREMIUM BAND Pure Premium by Coverage Pure Personal Premium Earned Incurred Loss Band Premium Losses Ratio Frequency 1 2 3 4 5 6 7 8 9 10 State Severity Personal Pure Bodily Property Injury Property Uninsured Premium Injury Damage Protection Insurance Motorists Comprehensive 569,186,267 447,929,418 436,987,087 417,467,065 391,890,642 377,219,146 347,199,104 329,992,125 323,080,420 310,593,278 414,932,456 314,396,237 293,839,567 280,662,920 265,872,135 260,331,338 237,905,389 227,361,087 211,355,785 189,473,081 72.9% 70.2% 67.2% 67.2% 67.8% 69.0% 68.5% 68.9% 65.4% 61.0% 0.1674 0.1327 0.1271 0.1236 0.1198 0.1143 0.1086 0.1050 0.1000 0.0903 2,570 2,432 2,396 2,323 2,288 2,287 2,271 2,222 2,165 2,094 430.24 322.86 304.46 287.23 274.18 261.33 246.77 233.30 216.40 189.06 40.71 32.36 31.83 31.20 28.09 27.54 28.92 27.28 28.83 24.95 6.10 5.61 5.30 4.91 5.45 4.89 5.99 6.03 5.95 9.02 135.77 82.75 81.68 74.08 65.79 72.09 70.35 69.83 68.84 61.41 15.19 12.10 11.88 11.82 11.11 10.40 10.56 9.73 9.32 9.47 14.08 3.78 4.25 3.29 2.90 3.26 2.65 2.83 2.71 2.06 180.02 93.37 89.19 78.40 82.39 85.10 84.04 85.23 89.77 86.26 3,951,544,552 2,696,129,994 68.2% 0.1187 2,326 276.13 30.07 5.95 77.91 11.12 4.15 94.97 37 ©EPIC Consulting, LLC Population Density Bands The study’s database is summarized in Exhibit XVII for each form of coverage on the basis of each zip code’s population density. The population density for each zip code was determined from U.S. Census data. A map of the ten population density bands is presented in Appendix D. Claim frequencies in Michigan for the BI, PD, and PPI coverages are relatively low because of the nature of Michigan’s no-fault insurance law. With only three years of claim data for such lowfrequency coverages, it is difficult to draw definitive conclusions when the data is subdivided into ten groups. Three years of data with relatively low claim frequencies, when subdivided into ten groups, are subject to random fluctuations from year-to-year. Despite our concerns about the “thin” data, the there are clear and discernable patterns in this study’s database. We observed: 1) the highest population density band has the highest claim frequency for the BI, PIP, UM and collision; 2) of all the coverages, collision has the most consistent trend of increasing claim frequencies as population density increases; 3) comprehensive claim frequencies are the highest in rural areas and tend to decrease as population density increases, except in the densest Population Band 10; 4) PD and UM claim severities tend to decrease as population density increases; 5) PPI claim severities tend to increase as population density increases; 6) a “U-shaped” curve for PIP claim severities which were high in both the least populated and most populated areas; 7) we found no strong relationship between population density and claim severities for BI, comprehensive and collision. We recognize that the loss ratios are not precisely identical across the population density bands. Because of the treatment of “fixed” expenses in the ratemaking formula, identical loss ratios should not be expected. But even more importantly, ratemaking done correctly is based on prospective losses 38 ©EPIC Consulting, LLC and expenses. The loss ratios in Exhibit XVII are a reflection of actual, historical claims. Even if there were a way to determine perfectly accurate rates on a prospective basis, the actual historical results will naturally vary from the expected results, because of random fluctuations in the claims experience. This is especially true for low-frequency coverages, such as the liability coverages which exist in Michigan. With the exception of the PD and UM coverages, the remaining liability coverages (i.e., BI, PIP and PPI) exhibit a remarkable consistency in loss ratios across the population density bands. The variation in the PD loss ratios tends to be opposite the variation in the UM loss ratios. The physical damage coverages of comprehensive and collision also indicate a great deal of consistency in loss ratios across the population density bands. Viewed from a historical perspective, rather than the prospective perspective necessary for ratemaking, and recognizing that there will always be some variation in actual results from expected results, we find the historical loss ratios across all population density bands to be remarkably consistent. Consistent loss ratios across the population density bands are an indication that the rates have been established in proportion to the claim losses which were incurred in each population density band. 39 ©EPIC Consulting, LLC Exhibit XVII PREMIUM AND CLAIM DATA BY POPULATION DENSITY BAND ALL COVERAGES COMBINED Capped Loss Ratio by Coverage Population Density Earned Losses Loss Bodily Personal Personal Property Injury Property Uninsured Ratio Injury Damage Protection Insurance Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 No Band 810,584,653 854,529,416 862,419,084 842,023,938 919,668,453 939,514,828 1,091,300,321 980,270,545 1,046,759,672 694,149,256 58,013,002 517,635,914 505,773,062 492,546,925 476,591,820 518,993,603 515,526,405 616,580,151 557,482,963 579,331,051 446,468,946 37,807,999 63.9% 59.2% 57.1% 56.6% 56.4% 54.9% 56.5% 56.9% 55.3% 64.3% 65.2% 33.6% 32.6% 32.7% 33.4% 30.3% 30.1% 31.8% 29.3% 29.5% 29.5% 30.4% 84.6% 74.6% 86.2% 94.0% 73.2% 74.1% 65.2% 60.1% 50.9% 37.1% 78.5% 54.1% 49.6% 46.8% 46.8% 46.2% 42.2% 44.5% 46.8% 45.5% 58.9% 52.5% 69.2% 66.7% 68.7% 72.1% 72.3% 72.4% 74.8% 76.1% 77.8% 67.6% 89.0% 24.2% 24.4% 20.5% 22.2% 19.3% 20.4% 27.0% 34.2% 30.0% 71.1% 36.9% 88.9% 74.1% 65.9% 59.3% 59.1% 54.9% 54.4% 57.6% 56.5% 81.3% 77.1% 69.4% 68.0% 67.1% 67.8% 68.1% 67.5% 69.1% 68.9% 67.0% 69.0% 77.4% State 9,099,233,170 5,264,738,840 57.9% 31.3% 70.3% 47.9% 72.2% 28.7% 64.9% 68.2% Band* Premium Incurred Frequency by Coverage Population Personal Personal Density Earned Incurred Loss Bodily Property Injury Property Uninsured Band* Premium Losses Ratio Injury Damage Protection Insurance Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 No Band 810,584,653 854,529,416 862,419,084 842,023,938 919,668,453 939,514,828 1,091,300,321 980,270,545 1,046,759,672 694,149,256 58,013,002 517,635,914 505,773,062 492,546,925 476,591,820 518,993,603 515,526,405 616,580,151 557,482,963 579,331,051 446,468,946 37,807,999 63.9% 59.2% 57.1% 56.6% 56.4% 54.9% 56.5% 56.9% 55.3% 64.3% 65.2% 0.0015 0.0016 0.0017 0.0018 0.0015 0.0017 0.0017 0.0016 0.0017 0.0023 0.0016 0.0031 0.0033 0.0039 0.0046 0.0045 0.0048 0.0055 0.0046 0.0048 0.0046 0.0041 0.0074 0.0073 0.0072 0.0077 0.0074 0.0078 0.0088 0.0091 0.0092 0.0152 0.0081 0.0068 0.0071 0.0071 0.0072 0.0070 0.0069 0.0066 0.0072 0.0076 0.0066 0.0082 0.0001 0.0001 0.0001 0.0002 0.0001 0.0002 0.0003 0.0003 0.0003 0.0011 0.0002 0.1340 0.1275 0.1242 0.1095 0.1149 0.1092 0.1009 0.0978 0.0924 0.1157 0.1193 0.0956 0.0982 0.1020 0.1073 0.1153 0.1219 0.1327 0.1347 0.1355 0.1692 0.1295 State 9,099,233,170 5,264,738,840 57.9% 0.0017 0.0043 0.0083 0.0070 0.0002 0.1127 0.1187 Severity by Coverage Population Personal Personal Density Earned Incurred Loss Bodily Property Injury Property Uninsured Band* Premium Losses Ratio Injury Damage Protection Insurance Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 No Band 810,584,653 854,529,416 862,419,084 842,023,938 919,668,453 939,514,828 1,091,300,321 980,270,545 1,046,759,672 694,149,256 58,013,002 517,635,914 505,773,062 492,546,925 476,591,820 518,993,603 515,526,405 616,580,151 557,482,963 579,331,051 446,468,946 37,807,999 63.9% 59.2% 57.1% 56.6% 56.4% 54.9% 56.5% 56.9% 55.3% 64.3% 65.2% 18,039 18,390 17,813 16,987 18,092 17,541 18,908 18,045 18,280 17,120 17,302 1,967 1,680 1,688 1,630 1,300 1,299 1,092 1,176 1,015 1,010 1,568 10,608 10,123 9,653 9,051 9,295 8,341 8,475 8,909 9,183 10,298 10,729 1,357 1,299 1,363 1,426 1,467 1,560 1,821 1,757 1,813 2,433 1,634 23,313 23,505 20,159 19,417 19,415 16,749 16,267 16,102 15,128 15,541 0 889 782 718 689 674 696 808 891 980 1,956 843 2,309 2,335 2,315 2,271 2,280 2,300 2,389 2,273 2,294 2,560 2,329 State 9,099,233,170 5,264,738,840 57.9% 17,946 1,370 9,373 1,581 17,472 842 2,326 Pure Premium by Coverage Population Capped Capped Personal Personal Density Earned Incurred Loss Bodily Property Injury Property Uninsured Band* Premium Losses Ratio Injury Damage Protection Protection Motorists Comprehensive Collision 1 2 3 4 5 6 7 8 9 10 No Band 810,584,653 854,529,416 862,419,084 842,023,938 919,668,453 939,514,828 1,091,300,321 980,270,545 1,046,759,672 694,149,256 58,013,002 517,635,914 505,773,062 492,546,925 476,591,820 518,993,603 515,526,405 616,580,151 557,482,963 579,331,051 446,468,946 37,807,999 63.9% 59.2% 57.1% 56.6% 56.4% 54.9% 56.5% 56.9% 55.3% 64.3% 65.2% 27.60 28.68 29.47 30.54 27.63 29.16 32.68 29.71 31.18 39.52 27.57 6.09 5.54 6.57 7.47 5.86 6.28 5.98 5.43 4.91 4.65 6.41 78.16 74.03 69.43 69.86 68.69 64.69 74.91 80.86 84.08 156.74 86.61 9.24 9.24 9.64 10.22 10.28 10.76 12.07 12.63 13.81 16.11 13.39 2.92 3.10 2.64 3.05 2.66 3.03 4.09 5.09 4.78 17.31 4.95 119.07 99.79 89.21 75.44 77.45 75.95 81.51 87.14 90.51 226.25 100.64 220.68 229.30 236.25 243.65 262.86 280.40 317.02 306.16 310.71 433.16 301.59 State 9,099,233,170 5,264,738,840 57.9% 30.07 5.95 77.91 11.12 4.15 94.97 276.13 *Population Density Band 1 has the least people per square mile and Band 10 has the most people per square mile. 40 ©EPIC Consulting, LLC Territories by Coverage The loss data for each of the seven coverages were separately analyzed by zip code so as to determine which areas within Michigan were most similar with respect to the risk of loss. To the extent possible, data were adjusted for catastrophe and jumbo losses which potentially distorted either the claim frequency or the claim severity for any year in the database. After adjustment for catastrophe losses, the pure premiums for each coverage were adjusted for credibility using a commonly accepted actuarial standard for full credibility. The fully-credible pure premiums for each coverage were then grouped so that each group contained zip codes of similar risk. In other words, the zip codes were grouped so that each group contained a similar risk of a BI loss. Then another grouping of the zip codes was done so that each group contained a similar risk of a PD loss, then a grouping by PIP, and etc. The homogeneity of risk within each zip code group was measured by the statistical variance of the pure premiums for each coverage within each group. The goal was to minimize the variance, or increase the homogeneity, of the risk of loss within each group. Because the claim frequencies for Michigan’s liability coverages (especially BI, PD, PPI and UM) are so low, and because we had only three years of loss data available for analysis, we have opted not to present the indicated territories in this report for BI, PD, PPI and UM. The results of the analysis for BI, PD, PPI and UM are available upon request. We have presented in Appendices E, F and G the indicated territories for the PIP, comprehensive and collision coverages. Territory 1 represents the territory with the highest pure premium. The pure premiums decrease as the territory number increases. The three maps are significantly different for each coverage. The claim loss exposure varies geographically, and this geographic variation is different for each coverage. The geographic variation in losses arising from injury to persons (as represented by the PIP coverage) is not the same as the geographic variation in losses arising from damage to cars (as represented by the comprehensive and collision coverages). Comprehensive Losses by Peril Table 14 summarizes the claim frequencies, claim severities and pure premiums by cause of loss for the comprehensive coverage. Glass losses and total theft losses, together constitute 46% of the total 41 ©EPIC Consulting, LLC comprehensive losses. While glass claims have a low average severity, they constitute two-thirds of all comprehensive claims. Total theft claims, on the other hand, are relatively infrequent but they have the highest average claim severity. Table14 – Comprehensive by Cause of Loss Peril Frequency % of Total Severity Ratio to Total Pure Premium % of Total Fire .0006 0.6% $4,144 4.89 $2.65 2.9% Wind/Hail .0015 1.4% 1,661 1.96 2.49 2.7% Vandalism .0046 4.3% 857 1.01 3.97 4.3% Total Theft .0028 2.6% 5,792 6.84 16.47 17.9% Partial Theft .0023 2.1% 1,364 1.61 3.15 3.4% Glass .0739 67.8% 356 0.42 26.26 28.5% Flood .0001 0.1% 3,099 3.66 .22 0.2% Animal Collision .0004 0.4% 4,535 5.36 1.95 2.1% All Other .0226 20,8% 1,550 1.83 35.05 38.0% Total .1089 100.0% $ 847 1.00 $92.21 100.0% Appendices H and I show low, medium and high cost areas for total theft and glass losses. Although not exhibited in this report, we found the following with respect to comprehensive coverage losses. a) Band 10, the most densely populated area, has less than 5% of the earned car years (i.e., exposure counts), yet has more than one-third of Michigan’s total theft incurred loss dollars and more than one-third of the partial theft incurred loss dollars. b) Wind and hail losses, and glass losses, appear to be more heavily concentrated in less densely populated areas. Degree of Competition This study was not designed to provide an exhaustive analysis of the degree of competition which exists in the Michigan auto insurance market. However, the data necessary to conduct this study of the claim losses also provide at least a partial picture of the market’s competitiveness. In the process of analyzing the geographic variation of claim losses within Michigan, we found a great divergence in the rate territory definitions being used by insurers. Rating territories are the means by 42 ©EPIC Consulting, LLC which insurers measure and assess geographic risk. Divergence in the assessment of risk is a sign of a competitive market. Divergence in the assessment of risk leads to a divergence of rates available in the insurance market for insurance customers. We found significant differences in the rates being charged by the insurers in the study and we found the divergence in rates to be consistent across all areas within Michigan. We calculated the average premium for each insurer in each of the ten population density bands. The calculations were made for two compulsory coverages (i.e., BI and PIP) and two optional coverages (i.e., comprehensive and collision). The lowest average premium within each band was divided by the overall average premium for that band to determine a ratio of the lowest premium to the average premium. We also calculated a ratio of the highest premium to the average premium for each band and a ratio of the second-highest premium to the average premium for each band. We chose to exhibit the second-highest premium because there is a remarkable difference in this study’s database between the highest and second-highest premiums for every coverage, in every population density band. If we had shown only the highest and lowest premiums, some readers may have been misled into believing that the rates for individual insurers in this study were evenly distributed throughout the entire range of rates available in the market. The lowest, highest, and second-highest premium ratios are presented in the following four tables. The “difference” is the spread of rates from the lowest to the second-highest rate. The complete range of rates within each population density band is represented by the lowest to the highest rate. However, if we had used the highest rate to determine the “difference”, some readers may have criticized us for using the rates of a single insurer just to exaggerate the rate divergence which exists in all markets throughout Michigan. Table 15 – Ratio of Premiums to the Average – BI Population Density Band 1 2 3 4 5 6 7 8 9 10 .90 .85 .83 .90 .86 .84 .87 .89 .94 .90 2 -Highest Premium 1.22 1.20 1.16 1.15 1.15 1.15 1.18 1.14 1.19 1.22 Highest Premium 2.00 1.99 1.89 1.75 1.63 1.57 1.56 1.53 1.62 1.47 Difference .32 .35 .33 .25 .29 .31 .31 .25 .25 .32 Lowest Premium nd 43 ©EPIC Consulting, LLC Table 16 – Ratio of Premiums to the Average – PIP Population Density Band Lowest Premium nd 1 2 3 4 5 6 7 8 9 10 .78 .76 .77 .70 .72 .66 .73 .69 .74 .70 2 -Highest Premium 1.34 1.26 1.22 1.27 1.20 1.19 1.17 1.19 1.14 1.22 Highest Premium 2.72 2.60 2.54 2.38 2.34 2.34 2.22 2.20 2.24 1.75 Difference .56 .50 .45 .57 .38 .53 .44 .50 .40 .52 Table 17 – Ratio of Premiums to the Average – Comprehensive Population Density Band Lowest Premium nd 1 2 3 4 5 6 7 8 9 10 .79 .81 .83 .88 .85 .88 .88 .87 .89 .63 2 -Highest Premium 1.61 1.55 1.51 1.60 1.59 1.53 1.47 1.55 1.46 1.60 Highest Premium 2.91 3.13 3.05 3.32 3.10 3.09 3.01 3.03 3.06 2.25 Difference .82 .74 .68 .72 .74 .65 .69 .68 .57 .97 Table 18 – Ratio of Premiums to the Average – Collision Population Density Band 1 2 3 4 5 6 7 8 9 10 .83 .82 .81 .85 .84 .85 .88 .82 .89 .85 2 -Highest Premium 1.32 1.28 1.27 1.28 1.29 1.25 1.19 1.26 1.19 1.16 Highest Premium 2.94 2.93 2.82 2.70 2.47 2.35 2.12 2.23 2.14 1.77 Difference .49 .46 .46 .43 .45 .40 .31 .44 .30 .31 Lowest Premium nd We found significant rate divergence in every population density band, for every coverage. We interpret the spread of rates available to insurance customers as one indicator of a competitive market throughout Michigan. Conclusions The study’s database includes a wealth of information concerning the nature of private passenger auto insurance losses in Michigan. At the risk of oversimplifying, we found that: a) claim frequencies and claim severities are significantly different for each of the coverages, 44 ©EPIC Consulting, LLC b) the claim losses vary significantly by geographical area and those geographical variations are different for each of the coverages, c) there is a great deal of difference in the rates being charged by insurers in all areas of Michigan, and d) the loss ratios are remarkably consistent across all geographic areas within Michigan and this consistency exists for each coverage. The variation in the nature of losses by coverage and geographic area make it virtually impossible to directly compare private passenger auto losses from one insurer to the next. Each insurer’s losses will be dependent upon where its insureds are concentrated geographically and which of the optional coverages its insureds purchase. 45 ©EPIC Consulting, LLC APPENDICES Appendix A Page 1 Bodily Injury Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 2 Bodily Injury Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 3 Property Damage Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 4 Property Damage Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 5 Personal Injury Protection Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Personal InjuryBands Protection Water/Freezing Frequency Appendix A Page 6 Territories by Peril Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 7 Personal Property Insurance Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 8 Fire/Lightning Personal Property Insurance Frequency Territories byBands Peril Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 9 Uninsured Motorists Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 10 Uninsured Motorists Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 11 Comprehensive Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N C Copyright, 2004, EPIC Consulting, LLC O 28 July 2004 Appendix A Page 12 Comprehensive Frequency Bands Territories by Peril Band 1 2 3 4 5 6 7 8 9 10 N C Copyright, 2004, EPIC Consulting, LLC O 28 July 2004 Appendix A Page 13 Collision Frequency Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix A Page 14 Collision Frequency Bands Territories by Peril Band 1 2 3 4 5 6 7 8 9 10 N C Copyright, 2004, EPIC Consulting, LLC O 28 July 2004 Appendix B Page 1 Bodily Injury Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 2 Bodily Injury Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 3 Property Damage Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 4 Property Damage Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 5 Personal Injury Protection Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Personal Injury Protection Water/Freezing Severity Bands Appendix B Page 6 Territories by Peril Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 7 Personal Property Insurance Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 8 Fire/Lightning Severity Bands Territories by Peril Personal Property Insurance Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 9 Uninsured Motorists Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 10 Uninsured Motorists Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 11 Comprehensive Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 12 Comprehensive Severity Bands Territories by Peril Band 1 2 3 4 5 6 7 8 9 10 N C Copyright, 2004, EPIC Consulting, LLC O 28 July 2004 Appendix B Page 13 Collision Severity Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix B Page 14 Collision Severity Bands Territories by Peril Band 1 2 3 4 5 6 7 8 9 10 N C Copyright, 2004, EPIC Consulting, LLC O 28 July 2004 Appendix C Page 1 Bodily Injury Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 2 Bodily Injury Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 3 Property Damage Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 4 Property Damage Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 5 Personal Injury Protection Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Personal Injury Protection Water/Freezing Pure Premium Bands Appendix C Page 6 Territories by Peril Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 7 Personal Property Insurance Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 8 Fire/Lightning Pure Premium Territories byBands Peril Personal Property Insurance Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 9 Uninsured Motorists Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 10 Uninsured Motorists Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 11 Comprehensive Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 12 Comprehensive Pure Premium Territories byBands Peril Band 1 2 3 4 5 6 7 8 9 10 N C Copyright, 2004, EPIC Consulting, LLC O 28 July 2004 Appendix C Page 13 Collision Pure Premium Bands Band 1 2 3 4 5 6 7 8 9 10 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix C Page 14 Collision Pure Premium Territories byBands Peril Band 1 2 3 4 5 6 7 8 9 10 N C Copyright, 2004, EPIC Consulting, LLC O 28 July 2004 Appendix D Page 1 Population Density Bands Band 1 2 3 4 5 6 7 N 8 9 10 N/A OC Copyright, 2004, EPIC Consulting, LLC 30 July 2004 Appendix D Page 2 Population Density Bands Territories Band 1 2 3 4 5 6 7 8 N 9 10 N/A C O Copyright, 2004, EPIC Consulting, LLC 30 July 2004 Appendix E Page 1 Personal Injury Protection Territories Territory 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix E Page 2 Personal Injury Protection Territories Territory 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 N 18 19 C O Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix F Page 1 Comprehensive Territories Territory 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix F Page 2 Comprehensive Territories Territory 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix G Page 1 Collision Territories Territory 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 N OC Copyright, 2004, EPIC Consulting, LLC 28 July 2004 Appendix G Page 2 Collision Territories Territories by Peril Territory 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 N C Copyright, 2004, EPIC Consulting, LLC O 28 July 2004 Appendix H Page 1 Cause of Loss Theft High Medium Low N OC Copyright, 2004, EPIC Consulting, LLC 14 July 2004 Appendix H Page 2 Fire/Lightning Cause of Loss Theftby Peril Territories High Medium Low N OC Copyright, 2004, EPIC Consulting, LLC 14 July 2004 Appendix I Page 1 Cause of Loss Glass N High Medium Low C O Copyright, 2004, EPIC Consulting, LLC 14 July 2004 Appendix I Page 2 Cause of Loss Glass High Medium Low N OC Copyright, 2004, EPIC Consulting, LLC 14 July 2004