1 The conference “Rethinking Inequalities” 7th Conference of European Sociological Association, Torun, Poland, September 9–12, 2005. Track: Sociology of Consumption, 11th September: Shopping and consumer typologies SHOPPING FOR FUN OF FOR NEEDS? A STUDY OF SHOPPING VALUES, STYLES AND MOTIVES OF FINNISH CONSUMERS IN 2001–2003. (The first manuscript) Leena Haanpää Research associate Economic Sociology Turku School of Economics and Business Administration Rehtorinpellonkatu 3 FIN-20500 TURKU FINLAND Tel: +358-2-4814 341 E-mail: leena.haanpaa@tukkk.fi 2 ABSTRACT The meanings given to shopping trips vary depending on a study’s context. Both psychological and sociological explanations have been used in the interpretations of shopping behaviour. When interested purely in answering the questions why people shop a closer look to behavioural variables is taken. Shopping is seen in this study as a function of behavioural determinants, mostly influenced by motives, values and consumption styles. In this study, the purpose is to discuss the motives that consumers give for their shopping trips in the retail-shopping context. In order to provide possible explanations, two research questions are posed. 1) What are the most important shopping motives? 2) Are there systematic differences in these motives between social groups? The data for the empirical analysis is a Finnish cross-sectional consumption related survey data. The data sets were collected in Finland by postal surveys in 2001 (N=1370) and 2003 (N=1370). The questionnaire concerned daily shopping behaviour and it was divided into different thematic areas from the motives of choosing the purchase place to the motives of consumption. The thematic area utilised in this study concerns the motives of shopping trips. The methods of analysis include cross-tabulations, principal component analysis, and univariate analysis of variance (ANOVA). The results show that there are different motive dimensions for shopping. A principal component analysis formed four dimensions of shopping both for the 2001 and 2003 data named as hedonic, recreational, economic, and convenient motives. Keywords: Shopping, motives, quantitative, consumers 3 Introduction Different themes have been in the focus of shopping related research: values, motives and attitudes to mention but a few. Several studies have concentrated on consumers’ shopping experiences by contrasting two opposing themes, the dark side of shopping and shopping for fun (for example, Fischer – Arnold 1990; Sherry 1990). It seems that shopping experiences are often described in terms of two dimensions: utilitarian and hedonic value (Babin – Darden – Griffin 1994; Batra – Ahtola 1991). This dual structure divides shopping experience into work and fun. In addition to value, shopping behaviour is characterised by motivational determinants. A broad division given by Sheth (1983) explains personal shopping motives by functional and non-functional. In addition, growing interest is directed to the merchandising and hospitality business, which focuses on experiential retailing. With the term it is referred to total consumption experiences gained while consuming either in restaurants or in retail businesses. Consumers are increasingly buying both food and soft goods in the same retail outlet either because of convenience or because of being enticed by an attractive environment, which contributes to a total consumption experience. This kind of research regards as its key concepts experiential consumption, symbolic consumption, entertainment retailing, themed retailing, and cross-shopping (Kim 2001, 287.) This paper, as a preliminary stage of research, seeks to further develop the two – value and motivational-based – dualities by measuring two Finnish cross-sectional data sets from years 2001 and 2003. As understood from the previous studies, shopping values and motives, although different personal determinants of shopping, do not exclude each others but contain common features. Both utilitarian values and functional motives are affiliated, for example, with task-related behaviour (Babin et al. 1994, 645– 646; Eastlick – Feinberg 1999, 281). Hedonic values and nonfunctional motives are related to social, emotional and personal needs (Babin et al. 1994, 646–647; Eastlick – Feinberg 1999, 281). Experimental shopping can also been understood in terms of both values and motives. To e certain extent it is also question about consumer styles, since the creation of self-identity via consumption is widely acknowledged (Wilska 2002, 97). This preliminary stage study is based on shopping motives and attitudes of Finnish consumers and the objective is to develop a typology of their shopping motives and find what background variables explain these motives. Therefore, in this study, the purpose is to discuss the motives that consumers give for their shopping trips in the retailshopping context. The purpose is approached by firstly analysing the shopping motives in light of two above mentioned samples from 2001 to 2003 and secondly by searching for systematic differences in these motives between social groups. 4 Conceptual background One of the crucial questions that shopping involves is that why do people shop. One way to give an answer to this question is to examine consumers’ shopping motives. It has been demonstrated that people’s motives for shopping are a function of numerous variables, of which many are unrelated to the actual buying of products. Among the earliest studies on motivational determinants of shopping behaviour is that of Stone’s (1954); four orientations or motives – economic/price, ethical, personalizing/service, and apathetic (Tauber 1972; Sheth 19831 in Eastlick – Feinberg 1999, 282). Along these several other motives have been used to classify primary shopping motives: overall convenience, including time savings; shopping as a recreational experience itself; social interaction gained from shopping, and information seeking (Rohm – Swaminathan 2004, 749). Shopping convenience including time and effort savings has been regarded as an important factor and motive affecting store choice. From the work of Tauber (1972) stems two concepts of retail shopping motives. Retail shopping experience refers to the enjoyment of shopping as a leisure-based activity and taps into aspects of the enjoyment of shopping for its own sake (Rohm – Swaminathan 2004, 750). Social interaction concept includes a variety of social motives: social interaction, reference group affiliation and communicating with others having similar interests (Tauber 1972, 47–48). Information seeking including seeking, comparing, and accessing information is a shopping motive in retail context (Rohm – Swaminathan 2004, 750, 752). There have also been numerous attempts to classify the concept of human motive. The concept of motive was central to the sociological enterprise in Weber’s interpretative-cum-explanatory account of human life (Campbell 1996, 103). The Weberian conduct had two stages, the direct observation and explanatory or motivational understanding. For this second stage the concept of motive becomes crucial (Weber 1196, 95 in Campbell 1996, 103). Understanding the conduct of individuals, the interpretative-cum-explanatory account of human life, requires understanding the concept of motive. Weber’s definition of motive was “a complex of subjective meaning which seems to the actor himself or to the observer an adequate ground for the conduct in question” (1996, 98–99 in Campbell 1996, 103). Campbell argues that contemporary sociology has abandoned the concept of motive. The primary reason for this is that for historical reasons the concept of motive has been reformulated from its original dynamic connotations to signify more the reason or the reasons. Abandoning its original significance means according to Campbell also abandoning any possibility of explaining action (Ibid.) 1 Sheth, Jagadish N. (1983) An Integrative Theory of Patronage Preference and Behavior. In: W.R. Darden – R.F. Lusch (eds.) Patronage Behavior and Retail Management. Elsevier Science Publishing Co. Inc: New York, 9–28. 5 A classification system presented by McGuire (1974) leans on different motivational theories that try to capture the essence of human motives. According to this classification human motives are goal oriented and driven by unfulfilled needs. What are the person’s needs vary along the theories but a frequently mentioned viewpoint is that the person gears towards individual satisfaction (McGuire 1974). However, motives are not always conscious but there are nonconscious processes that influence human behaviour. For example, intimacy, health or gratification needs can be activated and operate all outside of awareness. It means that if these needs are operating nonconsciously, the person will not recognize the influence of those on his or her behaviour (Bargh 2002, 282.) Motives and values hold both cognitive and affective, emotional side. It is said that all consumption activities involve the stimulation of thoughts and/or senses (Hirschman 1984). Cognitive consumption is related to rational thinking and behaviour, to utilitarian values (Babin et al. 1994, 646). Sensory consumption is associated with the intangible benefits that pertain to the emotive and experiential aspects of experience (Holbrook and Hirschman, 1982). The retail shopping experience and a recreational shopper is one who enjoys shopping and appreciates the process and enjoyment of the shopping. It is argued as well that, in many instances, consumers may desire to obtain a higher level of experiential consumption relative to utilitarian consumption (Kim 2001, 288). Most prior research on shopping motives and values has assumed that the primary motives underlying the reasons of shopping are functional including overall convenience and information seeking (Rohm – Swaminathan 2004; Eastlick – Feinberg 1999; Gert – Shim 1998). In relation to values functionality becomes usually described in instrumental, utilitarian terms (Babin et al. 1994). The non-functional side of shopping emphasizes the experimental part of shopping. In motivational studies it includes the shopping experience and social interaction (Rohm – Swaminathan 2004) whereas value-related studies are more personal and subjective emphasizing shopping’s hedonic aspects (Babin et al. 1994; Fiore – Jin – Kim 2005). Data and methods The aim of the empirical part of this study is to focus on the consumption motives and consumer styles among Finnish consumer. These motives are approached by comparing firstly, relative frequencies of consumer attitudes between 2001 and 2003 in order to provide a descriptive framework of consumer preferences. Secondly, after the initial analysis, the dimensions of shopping motives are produced by conducting a principal component analysis. Lastly, a single-factor ANOVA (analysis of variance) models are estimated with respondents’ summed factor scores as dependent variables. The “Mylly-project” data used for the analysis are part of a larger project, which objective was to measure the influence of a new shopping mall on consumer behaviour 6 and on competition in retail trade in Turku area. Turku is a forth biggest city in Finland and it situates in South-Western cost. The data for the current investigation was obtained from two distinct samples from two different years. The data, thus, consist of two samples collected by postal surveys during the autumns 2001 and 2003. By maintaining the same respondents in both surveys it has been tried to reach the greatest possible validity and the comparability of the results. The surveys were carried out as a random sampling among all households in Turku area (altogether 11 communities). In 2001 after one runoff, 2,680 questionnaires were returned. The response rate was 42 per cent. The final size of the sample in 2003 was 1508, resulting in a response rate of 59 per cent after one runoff. The total number of respondents included in this study was 1370 in both years, and this number consists of same respondents in both surveys. The population studied included men and women, ages 18 and above. A problem likely to affect the analysis is the unbiased variable of gender, for the sample was dominated by females (85 %). Similar kind of studies have been, however, conducted despite the imbalanced gender distribution (Fisher – Arnold 1990, 339; Eastlick – Feinberg 1999, 284). The weighting factor is not used simply because such was not available with the data. The questionnaire concerned daily shopping behaviour and the choice of shopping place. It was divided into different thematic areas. In this study the focus is on questions related to the shopping motives. The respondents were asked to evaluate how much the given alternatives affected their shopping trips when the intension was to buy something else than daily consumer goods. This was done in the following manner: “I do at home a ‘shopping route’ based on stores’ advertisements and sales”. The scale for the response alternatives was 1 = hardly ever, 2 = seldom, 3 = sometimes, 4 = often, 5 = almost always. More over, the respondents were asked to evaluate separately workday and weekend shopping trips. In this study only the workdays were analysed for simplicity reasons. As Table 1 points out no dramatic changes in shopping styles or motives have happened during the two years. Means between the years 2001 and 2003 are quite similar. Three statements rise clearly above the others; it seems that consumers in this study are motivated especially by time savings (cf. Rohm – Swaminathan 2004), since “Making purchases as quickly as possible” scored highest when measured by mean. It was 3.61 in 2001 and 3.62 in 2003. The other two statements that jumped out from the question set with the means clearly above three are related to the same time saving and shopping convenience theme. These are “Purchasing the pre-planned products” with the mean value of 3.41 and “Alimentary at the same time” with item value of 3.57 (3.49 in 2001). Also the relative frequencies of the responses demonstrate that time and effort savings in shopping are important to consumers. In both years quarter of respondents regarded quickness as an important consumer motive. In the same manner purchasing daily consumer goods was considered important, 25 percent of consumers in this study 7 answered that they almost always buy alimentary during the same shopping trip when doing other kind of shopping. 18 per cent (in 2003) of consumers announced that they pre-planned their purchases beforehand. Altogether, it seems that convenience in shopping is a remarkable part of the overall shopping structure. This becomes even more indisputable when the statements that describe social interaction and retail shopping experience are scrutinized. The highest means in the column ‘hardly ever’ relate to social interaction; “Combining visits with shopping trips” seems to be very unpopular, since 62 per cent of respondents declared that they hardly ever do so, while the mean was 1.57. The hedonic shopping value and gaining gratification from shopping turns out to be of minor importance for Finnish consumers. Escapism and shopping for fun do not motivate people, the means related to this shopping aspect remain low and percentages signing ‘hardly ever’ are, in turn, quite high. Table 1. Mean differences in 2001 and 2003 and relative frequencies (%) of shopping motives in 2003 (the change from 2001 in brackets) Shopping plan based on ads and sales Visiting min. 2 shops before purchase decision Making purchases as quickly as possible Purchasing the preplanned products I tune in the events in shopping centre Escape from routines Ideas for the future Have lunch/coffee Shopping for fun Shopping trip with friends Shopping trip with family Combining visits with shopping trip Combining recreations/hobbies with shopping trip Alimentary at the same time Mean 2001 2.86 Mean 2003 2.73 Hardly ever (%) 26 (0) Almost always (%) 14 (-4) 2.99 2.92 17 (-2) 13 (-3) 3.61 3.62 5 (0) 24 (-2) 3.41 3.41 7 (+1) 18 (-1) 2.28 2.26 37 (+1) 6 (-1) 2.01 2.68 2.12 2.15 1.83 2.49 1.57 2.05 2.65 2.14 2.20 1.86 2.52 1.57 42 (-4) 20 (+1) 39 (-3) 37 (-3) 49 (-1) 31 (-1) 62 (0) 2 (-1) 5 (0) 4 (-1) 3 (-1) 2 (+1) 9 (0) 0.7 (-0.3) 1.69 1.75 56 (-3) 2 (0) 3.49 3.57 8 (-2) 25 (0) In the above analysis the purpose was to give a general picture of how shopping related motives and styles affect consumers’ shopping trips. In this stage no any 8 background variables are taken into consideration. However, it is likely that there are for example, gender and age differences in shopping motives. These background variables will be included in the study in the following phase. The 14 scale items were first analyzed with principal component analysis (PCA) to identify the underlying dimensions of shopping motives. PCA – like factor analysis – is a multivariate statistical technique that is concerned with the identification of structure within a set of observed variables. The analysis involves the study of interrelationships among variables and the purpose is to find new variables fewer in number than the original variables. PCA is a data reduction technique and it aims at establishing dimensions that the original variables illustrate as hidden. (Stewart 1981, 51.) Motives with eigenvalue greater than one were extracted, and items with factor loadings of 0.30 or greater were selected. The analysis gave four factor solution for both years. The factors were named as ‘hedonic motive’ (factor 1), recreational motive (factor 2), economic motive (factor 3), and convenience motive (factor 4). The factors developed by the PCA are not dealt deeper in this paper but the results of the analysis are presented in the appendix (see Appendixes A and B). The factors that PCA produced were put under further analyses by conducting an analysis of variance (ANOVA). This analysis method was used to assess the comparative significance of background variables, and to test whether these explain shopping motives. Several socio-demographic variables that potentially influence retail shopping and purchasing behaviour were therefore examined. The independent variables used in the analysis were five for the ANOVA model of 2001: gender, marital status, income, type of household, and age class. For the ANOVA model of 2003 only three background variables were used: gender, age class and type of household. The others including education in both years were also tested but these turned out not to be statistically significant, and were for that reason excluded from the final models. The differences in main effects between subjects were measured by a comparison of parameter estimates (β) and in the bottom of Tables 2 and 3 the shares of the total variances (100 R2) are presented. In the ANOVA model of 2001 the first three dimensions (factors), Hedonic motive, Recreational motive and Economic motive, were poorly explained by background variables. Age was the most important determinant in all the factors, also gender explained Hedonic shopping motive whereas marital status explained Economic motive. Also income level was almost statistically significant with its significance level of 0.57, but that was not included in Table 2. The explained share of the total variance (100 R2) was low in all motive dimensions, at 7.5 per cent in Hedonic motive, at 7.3 per cent in Recreational motive and 6.4 per cent for the third, Economic motive. Convenience motive dimension was in equal manner explained only by few socio-demographic variables; the household type and income were the most significant determinants. The explained share of this factor was rather high, 16.4 per cent. 9 It is the young consumers that are pleasure-driven and finding hedonistic experiences from shopping. One and also quite natural explanation for this is that this group has a lot of time only for themselves; young consumers are unmarried and have no children. Similar results have also been found in previous research (Wilska 2002, 206). Hedonistic shopping has also been regarded as gendered consumption, related typically to women, and kept as feminine activity (Campbell 1997, 167–168). Social and recreational characteristics of shopping relates also in this study to younger age groups, especially those between the ages 25–34 are motivated by the possibility to combine for example, hobbies and visits with shopping trips. The third factor, Economic motive, which was collection of the following questions: ‘Shopping plan based on ads and sales’, ‘Visiting minimum 2 shops before purchase decision’ and ‘Purchasing the pre-planned products’ was explained by age and marital status. The economic motive counts most for older consumers and on the other hand for married/cohabit couples. The results show a very clear trend: the younger the consumer the less the price or planning the purchases interest. The income level and the type of household determine interestingly consumer behaviour that aims at convenience (factor 4) in statistically significant way but those did not explain the economic motive. All the income classes respectively except the highest group seem to be motivated shopping’s easiness. This is the case also with single-parent families while for single households the convenience does not have any value. 10 Table 2. ANOVA of factor scores of 2001 consumer motives. Main effects of the adjusted parameters (β) N Age class Under 25 25–34 35–44 45–54 55–64 65+ 66 173 221 248 210 166 Hedonic motives 6.387* .59 .36 .,02 .02 .02 (0)a Gender Female Male 31.212* .48 (0)a (nfs) (nfs) (nfs) 919 165 Marital status Unmarried Married/cohabit Divorsed/widow (nfs) (nfs) 3.127*** .06 .57 (0)a (nfs) 188 702 194 (nfs) (nfs) (nfs) 14.039* -.56 Type of household One-person household Couples without children Single-parent family Two-parent family Income (FIM/month) <5000 5000–10 000 10 000–15 000 15000–22 500 >22 500 100R2 Recreational motives 6.563* .21 .54 .36 .13 -.06 (0)a Economic motives 8.084* -.85 -.49 -.39 -.24 -.11 (0)a 303 429 Convenient motives (nfs) .08 67 285 .29 (0)a (nfs) (nfs) (nfs) 3.731** .20 .33 .33 .22 (0)a 7.5 7.3 6.4 16.4 85 232 254 307 206 (0)a This parameter is se to zero because it is redundant nfs = not significant (p>0.05); *p<0.001; **p<0.01; ***p<0.05 The 2003 year’s ANOVA model revealed that even fewer variables explain consumers’ shopping motives. The explained shares for each factor or motive were low in each dimension, the best it was for Economic motive at 6.8 per cent. The background variables – age, gender, and household type – were all significant in the first, Hedonic dimension. With certain exceptions hedonistic shoppers can be characterised in the same way in 2003 than in 2001. The young women are typical hedonist – playful and emotionally loaded. In this model also the household type was significant. One-person households as well as the childless couples, and furthermore, single parents are clearly more affected by the epicurean side of shopping than the consumers that have children. 11 The social aspects of shopping were explained by age and type of household. Recreational motives, for example shopping with friends, are valuated by younger age groups and especially by one person households. When it comes to household type it can be noticed that also single parents combine recreational elements to their shopping trips. This is perhaps down to the efficiency and convenience requirements of shopping. Single parents do not likely have free time to spare so it seems natural that the possibility to combine, for example, hobbies with shopping is one important motive affecting their shopping trips. Compared to the results of 2001 the economic shopping motive (factor 3) in 2003 is explained only by age. The results are however similar, the younger consumers do not pay much attention to the economic or rational elements related to shopping. For example, ads and sales in different retail stores affect first and foremost the elderly shoppers, since the most economic or convenient consumers according to this study are those over 65 years of age. The explained share of the last, Convenient motive, was 4.3 per cent. Middle-aged consumers and single parents appreciate this dimensionality of shopping. It seems that family structure is the explanation underlying for this. Middle-aged, around 35-years of age, are those who have children and the childless households are negatively associated by convenience. 12 Table 3. ANOVA of factor scores of 2003 consumer motives. Main effects of the adjusted parameters N Age class Under 25 25–34 35–44 45–54 55–64 65+ 31 171 208 258 256 227 Gender Female Male 1006 145 Type of household One-person household Couples without children Single-parent family Two-parent family 100R2 Hedonic motives 3.965 ** .56 .35 .07 .10 .10 (0)a Recreational motives 7.200 * .43 .46 .19 .10 -.10 (0)a Economic motives 15.245* -1.18 -.61 -.50 -.25 -.10 (0)a Convenient motives 3.429 ** -.20 .20 .39 .21 .16 (0)a 41.702 * .59 (0)a (nfs) (nfs) (nfs) 7.262 * 3.576*** (nfs) 2.776** 329 .43 .30 -.14 484 .23 .15 -.22 72 .25 .18 .07 266 (0)a (0)a (0)a 6.1 3.7 (0)a This parameter is se to zero because it is redundant nfs = not significant (p>0.05); *p<0.001; **p<0.01; ***p<0.05 6.8 4.3 Conclusion This paper addressed the shopping behaviour, motives and values, of consumers. The central idea was to discuss what motivates people in shopping. The theme was approach firstly, from theoretical perspective by considering the concepts of value and motive. Secondly, the conceptual determinants of these elements were scrutinized in respect of empirical study. A survey-based cross-sectional data from 2001 and 2003 was analysed. The topic of this paper asks whether consumers shop for fun or rather for need. The comparison of different motives and shopping styles revealed that Finnish consumers are very functionally oriented, they value easiness and convenience and very tangible elements of shopping, such as having the possibility to buy alimentary concurrently when going shopping for other purposes than daily consumer goods. In addition, time saving is something that describes the Finnish consumption styles; shopping preferences 13 reflect the utilitarian consumer behaviour, the work performance (Babin et al. 1994, 646). The survey questions utilised in this paper covered items related to non-functional, hedonistic and recreational shopping and on the other hand, functional or utilitarian aspects of consumer behaviour. The factor dimensions produced with principal component analysis formed two experiential and gratification type factors, labelled as Hedonistic and Recreational motives. The other two factors were named as Economic and Convenient motive. The analysis of variance revealed that there are, to a certain extent, differences among different consumer groups. Consumers that are demanding enjoyable experiences in their shopping trips are typically young and female especially when it comes to shopping’s hedonic and escapist elements. Young consumers are looking for interesting shopping experiences that are mixture of social and emotional needs and wants and related to interaction and communication with other people. Economic motives, such as price and comparing goods, were clearly most important for the older, over 65-years old consumers. This is something that traditionally has been connected to old consumers’ behaviour, at least in Finnish context. These consumers, which most probably are also retired from work, have time for making shopping and have also get used to being frugal and save money. Shopping convenience was connected both to income level, however this was the case only with the 2001 data, and to household type. The easiness of doing shopping was considered essential to single parents. Buying alimentary with other shopping and taking the children with is of course often the fact that single parents have to face. As a result, this consumer group is motivated especially buy convenience. Reference list Babin, Barry, J. – Darden, William, R. – Griffin, Mitch (1994) Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value. Journal of Consumer Research, Vol. 20, No. 4, 644–656. 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Acta Sociologica, Vol. 45, No. 3, 195–210. 15 APPENDIX A: FACTOR ANALYSIS OF THE SHOPPING MOTIVES AND CONSUMER STYLES IN 2001 Hedonic motives Recreational motives Economic motives Convenien Communal t motives ities Shopping for fun .778 .611 Escape from routines .710 .534 Ideas for the future .622 .457 .552 .413 .552 .375 .514 .363 -.513 .359 Shopping trip with friends I tune in the events in shopping centre Have lunch/coffee Making purchases as quickly as possible Combining recreations/hobbies with shopping trip Combining visits with shopping trip Shopping plan based on ads and sales Visiting min. 2 shops before purchase decision Purchasing the preplanned products Shopping trip with family Alimentary at the same time .799 .660 .744 .608 -.416 .774 .621 .634 .536 .511 .434 .803 .675 .661 .491 Eigenvalue 2.998 1.529 1.425 1.185 Explained (%) 21.413 10.922 10.181 8.463 Σ 50.979 Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. Kaiser-Meyer-Olkin Measure of Sampling Adequacy = .792, Bartlett's Test of Sphericity 2480.355 Sig = .000 16 APPENDIX B: FACTOR ANALYSIS OF THE SHOPPING MOTIVES AND CONSUMER STYLES IN 2003 Hedonic motives Escape from routines .792 Recreational motives Economic motives Convenien Communal t motives ities .637 Shopping for fun .740 .600 Ideas for the future .733 .569 I tune in the events in shopping centre .566 .400 Have lunch/coffee .387 .377 .322 Combining visits with shopping trip .800 .659 Combining recreations/hobbies with shopping trip .782 .622 Shopping trip with friends .442 .408 Shopping plan based on ads and sales .759 .610 Visiting min. 2 shops before purchase decision .734 .650 Purchasing the preplanned products .401 .400 .412 Making purchases as quickly as possible .732 .587 Alimentary at the same time .626 .439 Eigenvalue 2.541 1.659 1.413 1.302 Explained (%) 19.543 12.763 10.873 10.012 Σ 53.190 Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. Kaiser-Meyer-Olkin Measure of Sampling Adequacy = .773, Bartlett's Test of Sphericity = 2322.013 Sig = .000