Product Design Extensive Margin Intensive Margin Product Design and Pricing E. Glen Weyl University of Chicago Clase 6 Teoría Avanzada de Precios y Estructuras de Mercado Escuela de Verano 2012 Departamento de Economía Universidad de los Andes Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Introduction Last lecture product and pricing details fixed Today we’ll talk about these: How to design, price and market a product (line) Covers much of mechanism design, etc. 1 2 3 4 Perfect (first-degree) price discrimination and its limits Tools and goals of product design Spence-Veiga-Weyl model and Leibnitz’s rule as framework Designing for the extensive margin Logic and applications of explicit discrimination (3rd degree) Qualitative product characteristics and the Hotelling model Platforms and value generation by users Empirical measurement of sorting 5 Designing for the intensive margin Second-degree price discrimination and non-linear pricing Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design The idea of first-degree price discrimination First-degree price discrimination is ideal? 1 Charge every person personalized price 2 Different price for each unit sold 3 Match everything exactly to willingness-to-pay Capture full surplus consumers gain Rarely observed in real world (theoretical benchmark), but 1 Bargaining institution with very competent bargainer 2 Personalized pricing systems on the internet 3 CVS coupon systems Best possible thing for monopolist, gets everything Therefore companies are always looking for better ways But terrible for consumers, gain no surplus But what about total social value? Very attractive in many dimensions Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Efficiency of first-degree price discrimination First-degree price discrimination is highly efficient In fact, as efficient as perfect competition Every consumer willing to pay above cost served 1 2 3 4 Can’t make anyone pay more than worth to them So charge them exactly that, for each unit Anytime willing-to-pay above cost, profit available Thus monopoly sells efficiently Why does 1st degree discrimination do so well? 1 2 3 Selling more doesn’t require lowering price Seller can capture full value created Thus tries to maximize value created However, seller captures all value Consumers gain no surplus =⇒ Distributive issues important objection Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Distributive objections and (partial) solutions Thus perfect price discrimination often unpopular But more efficient...so should be possible to redistribute Economists advocate pairing with redistributive method? 1 Bidding for right to monopoly (franchise) 2 Profit taxes 3 Labor unions Government auction, captures all profits for other things Government taxes away profits, distributes as pleases Unions extract profits as higher wages None of these solutions as perfect as it sounds Redistributive authority, competitor needs to know profits Also may be benefits not to redistributing Allows firm to capture full value created (tomorrow more) Lessons apply to broader price discrimination Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Information and barriers to perfect discrimination Whatever its merits, first-degree discrimination difficult This is why we rarely see it in practice Barriers to implement include? 1 Administrative and “menu” costs Requires quoting different price to consumers Could they even process this? Predict? Plan? 2 Fairness constraints Many people think that price discrimination is unfair Can alienate consumers 3 Arbitrage and keeping track of consumers Drug companies and publishers in developing countries 4 Information about willingness to pay Most important, how to know what to charge each? Fundamentally, distortion because monopolist uniformed Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Considerations in designing products In considering product design, two crucial considerations: 1 Goals: Keep costs low and price high Attract as many consumers as possible Attract most valuable (avoid most costly) customers Either directly for the firm or for other customers 2 Tools or instruments: Uniform price: not focus Discriminatory/sophisticated pricing Range of products offered Product quality, ease of use, etc Product niche, market segment, etc. Advertising, marketing to consumers, placement, etc. Group of consumers for others to interact with: platforms =⇒ Today we’ll learn how to use instruments for goals Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Vertical and horizontal characteristics Common way of dividing up tools/instruments is: 1 Vertical All consumers agree it is good (or bad) Price is simplest example, but quality more generally Speed of internet connection, level of insurance coverage Consumers may differ in how much value they put on it 2 Horizontal Some consumers view as good, some as bad Often have “ideal points” that differ We’ll see simple model of this below Colors, flavors, designs, styles, political bias 3 But also, and most often, diagonal Most, but not all, view it same way But some feel differently, everyone differs in many ways =⇒ Key to all of this is nature of consumer heterogeneity Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Classic and not so classic forms of discrimination Economists often see price discrimination separate from design By this, they usually mean two types: 1 3rd-degree or explicit discrimination Different treatment of identifiably different individuals 2 2nd-degree or implicit discrimination Different offerings into which individuals self-sort Often pricing different packages of goods Often, though, less “price” features serve similar purpose Non-price product features bring in desired groups Restaurant promotions or menus Andres Carnes de Res layout and amenities We’ll therefore consider these in unified way But to highlight, briefly describe more exotic pricing Shows continuum between price and non-price strategies Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Loyalty, sales and add-ons Other forms of discrimination less perfect, efficient 1 Loyalty and personalized discounts CVS and others track your purchasing Offer targeted discounts based on purchasing behavior Helps get closer to perfect, but incentives to manipulate 2 Inter-temporal (sales) Department, outlet stores’ periodic sales/discounts Those whose demand is time-sensitive willing to pay a lot Thus discriminate by offering less to those willing to wait Airline ticket and hotel room pricing similar 3 Add-ons and obfuscation Hotels, printers, banks and others cheap to get into But soak you for lots of extras once you are on board =⇒ Discriminate against those who don’t read small print Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Miserable price discrimination One of my favorite examples is from Les Miserables: Inn keeper Thenardier describes his pricing policies Reasonable charges Plus some little extras on the side! Charge ’em for the lice, extra for the mice Two percent for looking in the mirror twice Here a little slice, there a little cut Three percent for sleeping with the window shut When it comes to fixing prices There are a lot of tricks he knows How it all increases, all them bits and pieces Jesus! It’s amazing how it grows! Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Spence’s model of quality-choosing monopoly Three basic effects I want to highlight: 1 2 3 Catering to maringal consumers (Spence) Intensity of consumption v. extraction (Mussa-Rosen) Sorting for valuable customers (Veiga-Weyl) Veiga and Weyl (2012) have unified model, but add pieces Start with Spence, add Mussa-Rosen, then Veiga-Weyl Suppose many consumers, each buys product or doesn’t Each consumer gets utility u(ρ; θ) − P from consuming θ is the consumer’s type, ρ is product characteristic Types distributed (in some space) according to f (θ) Anyone with u ≥ P, the price, purchases; sales are R N = θ:u(ρ;θ)≥P f (θ) dθ Let Θ ≡ {θ : u (ρ; θ) ≥ P} Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Leibnitz’s rule and the mathematics of product design Throughout we will be taking derivatives of integrals like this =⇒ We need extension of Leibnitz’s Rule to many dimensions R x:g(y ,x)≥0 f (y , x)dx; two effects? 1 Boundary: integral around boundary of dboundary*function RThis is extensive margin, people entering/exiting market f (y )gy (y , x)dx; loose short-hand; see paper g=0 2 Interior: integral on interior of dfunction RThis is intensive margin, people in market f (y , x)dx g≥0 y Let the set of marginal consumers ∂Θ ≡ {θ : u(ρ; θ) = 0} R Let’s try applying this; ∂N ∂P =? − ∂Θ f (θ) dθ ≡ −M Measure everything in fraction participating, cost C(N, ρ) Firm makes, and seeks to maximize, profits PN − C(N, ρ) P Optimal price still P − M = P + P 0 N = MC = CN , same Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Solving the model More interesting is level of ρ First, what would be socially optimal? Value R u (ρ; θ) f (θ) dθ − C(N, ρ) Θ We want to hold N fixed when we optimize Separate cleanly from quantity distortion yesterday Derivative by Leibnitz? How much does P for N fixed? R ∂N dP ∂N dP 0 0 = dN dρ = ∂P dρ + ∂ρ = −M dρ + ∂Θ u (ρ; θ)f (θ) dθ Define expectation operatorE [x|∂Θ] dP 0 0 Then becomes 0 = −M dP dρ + ME [u |∂Θ] so dρ = E [u |∂Θ] Gives derivative of social welfare wrt ρ where N fixed? R 0 0 θ:u(ρ;θ)≥P u (ρ; θ) f (θ) dθ − Cρ = NE [u |Θ] − Cρ Similarly defined expectation operator for interior Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Marginal and average consumers Then we get simple formula for optimum: N· E u 0 |Θ = | {z } average marginal utility of average Cρ |{z} marginal cost of quality Equates marginal cost and benefits to average purchaser Derivative of profits PN − C(N, ρ)? ue0 N − Cρ Thus we obtain different expression? N· E u 0 |∂Θ = Cρ |{z} | {z } average marginal utility of marginals marginal cost of quality Cater to marginal not average; called the Spence distortion Quality too high (low) if marginals value more (less) May be offset by other influence of infra-marginals: voice Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Discussion of the Spence model This is the basic logic lying behind much discrimination Squeeze out of inframarginals w/o alienating marginals Classic example is treating those locked-in differently For example, cities, countries often obsequious to tourists Famous Israeli joke about this Then you were a tourist... However, trade-off here is just losing people entirely Sometime cost is that they use product less, downgrade To capture this, change cost function Rather than depending on N, ρ directly R Think of it as Θ c (ρ; u (ρ; θ)) dθ = NE [c (ρ; u (ρ; θ)) |Θ] Individuals with utility greater than 0 may increase cost Same as reducing contribution to profits (payment) Focus of the Mussa-Rosen model/models of moral hazard Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Solution of Mussa-Rosen model Benefits side all the same; how does cost change? R c(ρ;u(ρ;θ))dθ ∂P R ∂ Θ c(ρ;u(ρ;θ))dθ ∂ρ ME [u 0 c|∂Θ] = ∂ Θ = ME [c|∂Θ] = Mc(ρ; P) ≡ MC = ME [u 0 c|∂Θ] + NE [cρ + u 0 cu |Θ] Mc(ρ, P)E [u 0 |∂Θ] so holding N fixed: NE cρ |{z} + direct cost increase u0c |{z}u |Θ extensive margin extraction This replaces Cρ above, so cu < 0 =⇒ Extract some of the surplus from more utility For example: more loyal, more products etc. We’ll return to this as 2nd-degree discrimination Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Why perfect discrimination fails Tools and goals of product design Leibnitz and the mathematics of product design Heterogeneity of value Finally, suppose that customers diverse in value/cost c R(ρ; θ); simplify double dependence ∂ c(ρ;θ)dθ ∂ρ = ME [u 0 c|∂Θ] + NE [c 0 |Θ] To hold fixed N subtract ME [u 0 |∂Θ] E [c|∂Θ] Θ So first term is M (E [u 0 c|∂Θ] E [u 0 |∂Θ] E [c|∂Θ]) Recall that E[xy ] − E[x]E[y ] = Cov (x, y ) =⇒ MCov (u 0 , c|∂Θ): sorting cost of ρ To the extent ρ selectively attracts costly, avoid Still NE [c 0 |Θ]; collapses Mussa-Rosen This is Veiga-Weyl model; again, three effects we’ll track? 1 2 3 Cater to marginals (discrimination) Extract from infra-marginals (intensive, disciplines) Sort for most valuable consumers (sorting) Not necessarily discrimination (discipline?); see below Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Explicit price discrimination Now to more specific problems Common form of discrimination is 3rd degree Use some objective characteristic Charge different prices to people with these characteristics =⇒ Charge higher prices to those with more elastic demand Most commonly used in entertainment, transportation? 1 2 3 4 5 6 Senior, student and other discounts Library surcharges for journals Educator and public servant discounts Prescription drug pricing in developing world Home and office software licensing Unemployment insurance, height tax and other tagging More on Thursday 7 8 Resident and tourist pricing in public services Discounting menus in foreign languages (Chinese) Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting When are prices discriminatory? Some of these practices can be explained by costs 1 Peak-load pricing leads to variation across time Little marginal cost of movie tickets when not full Very valuable during rush times 2 May be cheaper to sell goods in bundles Most of cost of software is the CD; cheaper to put together 3 Some populations cheaper to serve than others Different prices for different insurance risks Senior citizens less disruptive to other movie watchers Then what makes something price discrimination? 1 Different prices reflect demand not cost conditions This would never happen in competitive market Efficiency variation even more likely in competitive 2 Lack of variation when costs vary just as discriminatory Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Pricing principles for explicit discrimination Before discrimination, markets pooled; demand Q = Q1 + Q2 Let’s derive the elasticity of pooled demand? p p dQ1 dQ2 Elasticity of total is dQ + = Q1 +Q2 = dp dp dp Q Q1 1 +Q2 2 Q1 +Q2 Thus is quantity-weighted average elasticity Lerner Rule, price absent discrimination is p−MC = p After discrimination, price in each market is pi −MC pi 1 = 1 i =⇒ Discrimination useful to extent that elasticities are different =⇒ Price rises in market with lower elasticity, falls in other We call market where rises “high” or “strong” market Market where price falls is “low” or “weak” =⇒ Output and social welfare may rise or fall Depends whether price rises more in high or falls more in low Clear: profits rise (firm’s choice), high worse off, low better Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Can effects be as unpredictable as they look? That was a bit complicated, but can be solved But results are a bit puzzling Everything seems ambiguous, depends on details But we know perfect price discrimination? 1 2 Produces more and is more socially efficient Reduces consumer surplus We can also get to perfect by many 3rd-degree Slice up market once, then slice up submarkets, etc. =⇒ Any given 3rd-degree ambiguous, eventually clear Suggests that “typical” slicing of demand falls in right way Simple example: Segment for everyone willing-to-pay above/below x If x < p don’t change in high, serve low, good for all If x > p serve all in high, drop price in low =⇒ Welfare increases every step, likely more accurate Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Auctions and the monopoly problem Common application of price discrimination is auction design Auctions very much like monopoly: set reserve price? 1 2 Higher price means less sales, but higher price Only difference is opportunity cost of sale Determined by other buyers’ willingness-to-pay Quantity is probability of sale, revenue is p [1 − F (p)] F is cumulative distribution of values If marginal revenue decreasing, award to highest value Marginal revenue is opportunity cost English auction a simple implementation of this But this assumes everyone has same marginal revenue! What if some sellers are more elastic? This means they are expected to value less Elasticity from distribution of values Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Auctions, handicaps and 3rd-degree discrimination Then you want to discriminate in favor of elastic buyers You can give them a “handicap” This forces others not just to beat them by a lot This is beneficial intuitively because? Forces bidders with higher value to admit this If he only had to win by little, he would just pay low value But if he has to win by a lot you can get more out of him Without such discrimination, uniform reserve for everyone! This sort of discrimination works exactly like standard 1 Compared to no discrimination, lower overall reserve =⇒ Those thought to have low values win more often when high 2 High value bidders (inefficiently) win less often But pay higher price, so profitable Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Intentions, situation and criminal justice One particularly interesting instance is criminal justice Becker famously argued justice like monopoly problem? Enforcement, jail time are costly, activity bad Costly to police, uncompensated loss to punished =⇒ Higher elasticity, more enforcement called for Different circumstances imply different elasticities =⇒ Punishments meted out should depend on these Examples? 1 Age of offender Young get off with lighter sentence as less planning 2 Degree of murder 3 Temporary insanity defense More planned, more responsive it is to incentives More general lesson about why motive, intention matters Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting The Hotelling line So that is classic discrimination; what about product design? Most famous model is by Hotelling Product characteristic along line, like consumers Classic example horizontal, single-peaked, other spatial Location of store; consumers uniformly, travel to the store Consumers always buy one of two competing products Technically not monopoly, but logic similar Each firm starts somewhere along the line Question: where do they move from there? Spence says: cater to the marginal consumer Here she is half way between you and competitor =⇒ Move towards your competitor This holds at every point, so wind up in same spot! Where does this spot have to be? Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Graphical depiction of Hotelling Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Hotelling’s Law Hotelling’s Law In this simple model, both firms end up at center. Extremely famous result Everyone better off if firms spread out to .25 and .75 But no firm does this on its own, monopoly would do better Very widely applied and very relevant for geography... But not necessarily right direction (even for geogrpahy) Some consumers might buy nothing; these marginal too Not everything horizontal like this Are switchers or exiters more representative? Depends if dimension main one of differentiation or not If not, then opposite result typically true =⇒ Interesting way of thinking about things, useful baseline But Spence offers broader answer, check on reasoning Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting The Median Voter Theorem Perhaps most common application is electoral competition Two political parties competing, voters left to right Everyone votes, just a question of for whom Direct extension of Hotelling’s logic is? The Median Voter Theorem Both political parties will adopt the positions of the median voter, who has an equal number of voters to her left and right. This is most basic result in all of political science Also matches common sense/conventional wisdom: In two-party, winner-take-all system, both run to “center” Subsidiary: if more competition, more towards center One dominant party may be able to favor its own view more But this all is very simplified, more general principle behind Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Swing voters and getting out the vote What’s missing from the simple Median Voter model? 1 2 Voters in one dimension, usually in more Not everyone votes, need to make sure people turn out Spence’s logic shows us how to extend: 1 Swing voters, not just “median voter”, are the targets? Different groups of swing voters Sensible centrist v. “radical middle” Different policies try to target these groups Core of political strategy 2 Parties also cater to base that may not turn out? Get-out-the-vote efforts, but also policies targeting This is constant debate within party: non-voters also pivotal However, half as much weight as don’t benefit other side =⇒ Much political science application of Spence Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Gentzkow and Shapiro (2010) on media slant Gentzkow and Shapiro (2010) use to study media slant Local, monopoly newspapers around US Single dimension (left-right), but one firm; like Spence Measure slant by language used by newspapers? Phrases used by Republicans: “death tax”, “illegal aliens” Democrats use “poor people”, “workers rights”, “tax breaks” Calibrate based on Congressional record Rate papers on whether they write like each party Break local markets into districts with different politics Measure which districts do and do not read; how? Left-wing papers read less in right-wing zip codes Shows how much value slant, what would maximize profit Do papers max profits? Or do they serve owner’s goals? Mostly profit, perhaps because small, free rider Important for policy on media ownership, diversity Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Gentzkow-Shapiro data WHAT DRIVES MEDIA SLANT? Weyl Summer Course Product Design 57 Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting The idea and examples of platforms In many situations, characteristics determined by consumers Serve both as consumers and producers of characteristics Thus we will refer to them by vaguer term “users” When user-generation important, call monopoly “platform” Also called “two-sided markets” or “networks” Examples abound and increasingly important? 1 Media platforms: newspapers, television, websites Primarily readers valuable to advertisers 2 Payment platforms: credit, debit, PayPal Payment acceptance and payment use 3 Operating systems: smart phones, video games, etc. 4 Transaction platforms: eBay, financial markets, etc. 5 Other examples: dating, yellow pages, shopping malls Application developers and system users Sellers, buyers, liquidity suppliers and consumers Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting A simple model of platforms To focus on Spence type effects, only number matters Identity of consumers irrelevant Other effects show up in natural way Shows basic logic, generalizes, maybe for telecom network Users, like Spence, have utility for joining u (N; θ) N now serves both the role of N before and ρ! =⇒ dP dN =? − M1 + E [u 0 |∂Θ], may rise or fall! If cannot sell, might still avoid raising price (problem set) Attracts in other customers (popular restaurants, theaters) For everything else, just combine ρ and N: C(N) Social value derivative P − MC + NE [u 0 |Θ] = 0; MC ≡ C 0 N Private value derivative P − M − MC + NE [u 0 |∂Θ] = 0 N Label − M ≡ µ = P 0 N market power/Cournot distortion Formula exactly what you would think... Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Platform pricing and the Spence distortion Socially optimal is just Pigou? P = MC − NE u 0 |Θ | {z } externality to average users Monopolists distorts in two ways? P = MC + MS |{z} − Cournot distortion (Friday) NE u 0 |∂Θ | {z } Spence distortion (today) Just as in Spence, may go either way Newspapers v. credit cards (two-sided markets, next slide) This effect may be bigger here...only one product Interacts with market power: may be good or much worse Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Multi-sided platforms In many (most?) cases different distinct groups Usually called “sides of the market” I = A, B, . . . Readers and advertisers, card-holders and accepters, etc. A bit more more notation, math in deriving, but same idea Social optimum is Pigou? X PI = CI − N J E uIJ |∂ΘJ |{z} J marginal cost | {z } externality to average users Private optimum adds two distortion?: P P I = CI + µI − J N J E uIJ |∂ΘJ |{z} | {z } Cournot distortion Weyl Summer Course Spence distortion Product Design Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Einav et al. (2011) on subprime lending Now let’s turn to sorting Left out of platforms, but often important there Einav et al. (2011) have nice application Subprime auto loans to diverse consumers Product dimensions: down payment, interest rate, price Observable credit scores, but also hidden risks Changing required down payment affects in two ways? 1 Reduces chance of default directly by reducing debt 2 Cash-strapped borrowers less likely to repay Mussa-Rosen effect discussed above =⇒ Down-payment requirements sort for good risks Einav et al. measure looking at variation in requirement Sticker price counter-productive, as it translates into debt =⇒ Raises chance of default Weyl Summer Course Product Design 0.00 0 Product Design Extensive Margin 500Intensive Margin 1,000 High Risk Applicants 1.00 -400 2,500 Minimum Down Einav et al. results 1,200 Prob. of Default 0.80 800 0.60 400 0.40 Expected Profit 0 0.20 Expected Profit per Applicant Probability of Sale / Default Explicit price discrimination Catering to marginal consumers 2,000 Sorting 1,500 Prob. of Sale 0.00 -400 0 500 1,000 1,500 Minimum Down 2,000 2,500 Notes: Based on model estimates for all applicants. The horizontal axis represents the required minimum down payment applied t applicants in each risk category. The left-hand y-axis represents the probabability of sale (for applicants) and probability of default (fo buyers). The right-hand y-axis represents expected profit per applicant, calculated as the probability of sale times net operating revenu Weyl =Summer Course+ PV ofProduct Design+ PV of recovery - vehicle cost - unobserved cost. Th per sale, where net operating revenue down payment loan payments Product Design Extensive Margin Intensive Margin Explicit price discrimination Catering to marginal consumers Sorting Other applications of heterogeneous contributions Basic logic applies in very wide range of contexts: 1 2 3 Optimal media slant also depends on politics of rich Soap operas appeal to melodrama-loving women Credit card “points” useful if frequent users may leave We’ll see this formalized below And travel benefits useful to attract 4 Insurers may hold down coverage to drive away sick We’ll talk more about this on Wednesday 5 6 7 8 Colleges make facilities to attract right types of students Goldman Sachs makes like hell to scare off wimps Intellectual property more valuable to good products Industrial policy valuable if it targets high AU P Basic logic applies very broadly! Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Multiple products and quality of service Non-linear pricing and two-part tariffs Combining the extensive and intensive margins Non-linear pricing and quantity discounts (surcharges) Now let’s turn to intensive margin: per-customer profits Standard lever to affect this is non-linear tariffs Different prices for different numbers of units Often choice of different discrete bundles Examples of this (typically discount) abound? 1 2 3 4 5 Bulk discounts in commercial goods Punch cards for loyal customers New York Times: free for 20 articles, charge after that Pricing of cloud file-sharing services Income taxes: rates vary depending on income level Goal: consumers self-select into right price Lower price if they don’t mind storing, keeping track of card Lower price to those who don’t value enough to use often =⇒ Not as effective, as must incentivize limited cheating Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Multiple products and quality of service Non-linear pricing and two-part tariffs Combining the extensive and intensive margins Qualities of service and multiple products Can offer not just different quantities but also qualities This is very common strategy? 1 2 3 4 Classes of service in airlines Qualities of rooms at a hotel Different levels of American Express card Tiers of cable and internet service Common observation: low-quality deliberately degraded Not that the airline can’t offer better service Deliberately makes Coach experience bad This forces those who can to pay for business, first Thus monopolist distorts quality as well as quantity Particularly large for low-end customers Less reason to make first-class worse We’ll model this in one moment Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Multiple products and quality of service Non-linear pricing and two-part tariffs Combining the extensive and intensive margins Graphical illustration of quality-based discrimination 6 Marginal WTP 5 High quality demand 4 3 2 1 0 0.0 Low quality demand 0.5 1.0 Weyl Summer Course 1.5 2.0 Product Design 2.5 Quality 3.0 Product Design Extensive Margin Intensive Margin Multiple products and quality of service Non-linear pricing and two-part tariffs Combining the extensive and intensive margins Bundling, two-part tariffs and efficiency Price discrimination takes related (more specific) forms Some of these achieve efficiency just like perfect Also transfer all value to the monopolist 1 Bundling: two products cheaper together than apart Two pieces of software free to produce: Excel and Word Some people like Excel better, some Word Values for the package much more homogeneous Then monopolist can capture much more value in package =⇒ Packaging/bundling clarifies information 2 Extreme form is “two-part tariff” (Oi 1971) Extreme form of bundling; charge for right to buy Low pricing for various services, near (or below) cost Rides at Disneyland, Costco, Rhapsody, etc. Achieves efficiency, but takes all from consumers =⇒ Just like perfect price discrimination (information perfect) Depends on certain type of homogeneity, as we’ll see Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Multiple products and quality of service Non-linear pricing and two-part tariffs Combining the extensive and intensive margins The Mussa-Rosen-Wilson model Let’s try to formalize some of these ideas Use Wilson (1993)’s version of Mussa-Rosen Individuals choose how much, q, to buy Could be quality or quantity; equilibrium distribution F (q) Cost per individual C(q); pay price P(q): smooth, P(0) = 0 Individuals never “jump” around as prices change Can restrict utilities or P schedule to ensure Jumps introduce things we’ll consider in minute Fraction g(q) of individuals buying q would switch down a unit if price of q rose by =⇒ Only people who stop consuming already 0 How to optimally price? Call P 0 (q) marginal price at q̂ Benefit and cost of increasing? Gain $1 from everyone with q > q̂; 1 − F (q̂) Lose [P 0 (q̂) − C 0 (q̂)] f (q̂) g (q̂) Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Multiple products and quality of service Non-linear pricing and two-part tariffs Combining the extensive and intensive margins Optimal non-linear pricing Let’s define (q) ≡ P 0 (q̂)f (q̂)g(q̂) 1−F (q̂) Elasticity of purchase of marginal unit with respect to P 0 FOC is 1 − F (q̂) = [P 0 (q̂) − C 0 (q̂)] f (q̂) g (q̂) =⇒ P 0 −C 0 P0 = 1 Standard monopoly trade-off at each point Quality distorted down just as quantity; people above key This type of analysis used elsewhere (e.g. tax); nice but... Who uses and do you really need whole schedule? Need sophisticated to the extent elasticity varies Wilson investigated data Found few piecewise linear parts usually close to optimal We’ll focus particularly on fixed and linear component Allows adding richness (particularly discrete exit) Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Multiple products and quality of service Non-linear pricing and two-part tariffs Combining the extensive and intensive margins Model of two-part tariff with exit Now suppose individuals buy q, but price now P + pq, cost cq Let q ? (p; θ) be optimal purchase R ∞ Value from purchases is S (p; θ) = x=p q ? (x; θ) dx Come to store at all if S (p; θ) ≥ P Profit maximizing P, social optimum boring Let’s derive optimal p from the logic of the earlier model (p−c) MCov(S 0 ,q|∂Θ) + NE[qp |∂Θ] =N(E[q|Θ]−E[S 0 |∂Θ]) | {z } | {z } | {z } | {z } mark-up Veiga-Weyl Mussa-Rosen Spence Sp = −q by envelope so Cov (S 0 , q|∂Θ) = −Var (q|∂Θ) Connect with concepts above: rearrange, define elasticities 1 2 X ≡ E[q|∂Θ]Mp , avg q-weighted extensive elasticity Q p I ≡ − E[q|Θ] , avg q-weighted intensive ≡ dq E[q|Θ] dp q Weyl Summer Course Product Design Product Design Extensive Margin Intensive Margin Multiple products and quality of service Non-linear pricing and two-part tariffs Combining the extensive and intensive margins Optimal two-part tariff Spence }| { E [q|∂Θ] 1− p−c E [q|Θ] = Var (q|∂Θ) p X + I | {z } |{z} E [q|∂Θ] Lerner’s mark-up {z } Mussa-Rosen-Wilson | z sorting discipline We can see from this many intuitions from above 1 If exiters average (E [q|∂Θ] = E [q|Θ]) no distortion? This is exactly Oi’s efficient two-part tariff Key point is similarity between marginals and inframarginals 2 If E [q|∂Θ] = Var (q|∂Θ) = 0? Mussa-Rosen; Wilson formula p−c p = 1 But also sorting effect from variance; both discipline Weyl Summer Course Product Design