TAP THE POTENTIAL THE ROLE OF THE PRIVATE SECTOR IN STEPPING UP THE PACE OF SUPPLY OF HIV/AIDS COMMODITIES Sponsored by: With co-sponsors: Agenda Hour 1 • Introductions • Overview presentation • Audience reactions and questions Hour 2 • Discussion • Audience reactions and questions After • Networking reception The session and the presentations and opinions expressed are those of the sponsors and do not necessarily reflect the views or policies of the US government. Overview Presentation Gordon Comstock Director of Global Supply Chain, PFSCM Gordon has over 30 years of consulting and management experience with the University of Illinois College of Medicine, LifeScience Partners, Deloitte & Touche , Opinion Research Corporation, The Hay Group, MAP International and Management Sciences for Health. The African economy is growing rapidly, creating new opportunities for the private sector. Globally, the proportion of the world’s population living in middle income countries is on the rise, creating new consumers of goods and services, including private health services. 8,000,000,000 7,000,000,000 Low income countries 6,000,000,000 Population 5,000,000,000 Population living in middle income countries 4,000,000,000 3,000,000,000 2,000,000,000 1,000,000,000 High income countries 0 1960 World Bank Data, accessed 2014. 1970 1980 1990 2000 2010 By 2020, models indicate that more than half of African households will have discretionary income to spend. Household income in 2005 PPP $ Globals (>20,000) Households with discretionary income Consuming middle class (10,000-20,000) Emerging consumers (5,000-10,000) Households only meeting basic needs Basic consumer needs (2,000-5,000) Destitute (<2,000) 2000 2008 % of householdes by income bracket McKinsey Global Institute. “Lions on the Move.” June 2010. 2020F HIV/AIDS had a dramatic impact on life expectancy in subSaharan Africa, but also made a dramatic recovery following global investments in prevention and treatment. Ambassador Deborah L. Birx, MD. “Delivering an AIDS-free Generation.” Kaiser Family Foundation Town Hall Forum. 23 June 2014. Africa is demonstrating remarkable growth across sectors, including key categories for private sector growth. Public administration 4.6% Manufacturing Agriculture Real estate, business services 6.8% Wholesale and retail Other services Resources Utilities Construction 7.8% Transport, telecommunications Financial intermediation Tourism 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% Compound annual growth rate McKinsey Global Institute. “Lions on the Move.” June 2010. 8.0% 9.0% 10.0% The financial cost of starting a new business in Africa is rapidly decreasing, but still remains high compared to wealthier countries around the world. Cost of business start up as % GNI per capita 350 300 250 200 150 100 Sub-Saharan Africa (developing countries) 50 BRICS High income 0 2003 2004 2005 World Bank Data, accessed 2014. 2006 2007 2008 2009 2010 2011 2012 2013 Direct foreign investment in Africa has spiked massively in the past decade. World Bank Data, accessed 2014. Mobile money is booming in Africa, changing the way both individuals and businesses buy and sell goods and services. Claire Penicaud & Arunjay Katakam. “Mobile Money for the Unbanked. “State of the Industry 2013: Mobile Financial Services for the Unbanked.” GSMA Investments are being made to improve trade as shipping corridors throughout Africa and freight volume continue to grow. The cost to import and export goods across borders varies widely, and remains higher within Africa than in other parts of the world, but sub-Saharan Africa continues to lead in the number of trade reforms. 52 reforms from 2007-2012 Sub-Saharan Africa Latin America & Caribbean Middle East & North Africa E. Europe & Central Asia East Asia & Pacific OECD High Income South Asia 0 10 20 30 40 Total number of trade reforms, 2007-2012 Doing Business 2012. “Trading Across Borders” 50 60 Importing and exporting goods across country borders requires a number of steps, each of which have a cost associated with them. Doing Business 2012. “Trading Across Borders” Since 1990, more than $13 billion has been invested by the private sector in infrastructure projects across sub-Saharan Africa. Railroads Seaports Roadways Airports World Bank Group Private Participation in Infrastruture Database, Regional Snapshots, accessed 2014. Air freight volume also continues to grow. In the past decade alone, air freight volume through Africa has grown by 33%. World Bank Data, accessed 2014. South Africa, 20% Other, 23% Distribution of air (2009) freight across African countries Uganda, 3% Ethiopia, 3% Kenya, 15% Morocco, 4% Congo, 5% Sudan, 13% Egypt, 14% World Bank, Transport Sector Board, and International Trade Department. “Air Freight: A Market Study with Implications for Landlocked Countries.” August 2009 The volume of goods shipped through other African ports is also rapidly increasing annually. Republic of Congo Nigeria Kenya Ghana Algeria Egypt Tanzania Sudan World 0% 10% 20% 30% 40% 50% Change in total container volume (2008-2013) World Bank Data, accessed 2014. 60% 70% 80% Investments are being made to upgrade the infrastructure and processing systems in major ports around the continent. Map from PriceWaterhouseCoopers. Annual container volume by port from various sources. Durban South Africa 2.6 million TEUs (2012) Largest shipping terminal in Africa Handles 31.4 million tons of cargo each year Mombasa Kenya 903,443 TEUs (2012) Undergoing a $366 million upgrade Will increase handling capacity by 200,000 TEUs a year Tema Ghana 822,131 TEUs (2013) Ghana Ports & Harbours Authority investing $2.5 billion in improvements by 2018 Traffic has already risen five-fold since 2000 and will double to 2 million TEUs by 2018. At the same time that investments are being made in infrastructure and shipment volumes increase, the cost to import a container of goods in countries with key ports continues to increase. $2,500 South Africa $2,000 Nigeria $1,500 Tanzania $1,000 $500 $2005 World Bank Data, accessed 2014. 2007 2009 2011 2013 Though the quality of the roads in Africa has continued to improve, the African Development Bank anticipates that road freight will continue to be somewhat costly and inefficient until competition in the trucking industry is increased and barriers to trade are lifted. High road freight tariffs and administrative and border delays create additional barriers to road shipment. 0.14 0.13 0.12 0.1 million $ 0.08 0.08 0.07 0.06 0.04 0.05 0.03 0.02 0 Global Southern Eastern Western Central average tariffs in million $ per ton-km African Development Bank, sourced from Teravaninthorn and Raballand, 2008. Investment and growth in technology is also changing the business environment across the continent. Mobile coverage continues to increase across Africa, which is now the second largest mobile market in the world after Asia. Mobile penetration (%), 2012 For each fixed line in sub-Saharan Africa, there are 28 mobile phone connections, demonstrating the dominance of mobile as a means of communication. Mobile Fixed line GSMA and Deloitte “Sub-Saharan Africa Mobile Data Observatory, 2012” The average annual cost of mobile phone ownership has decreased dramatically across the continent. In East Africa, the average monthly cost to own a mobile phone has declined by up to 72% from 2008 to 2011. 16 $15.04 Monthly cost of mobile ownership (US dollars) 14 12 $11.11 $10.11 10 8 6 $5.49 $6.15 $6.65 4 $2.7 $2.83 2 0 Uganda GSMA, 2013. Tanzania 2008 Ethiopia 2011 Kenya Increased demand for mobile communications services has sparked investment in network infrastructure, including cell towers, 3G connectivity, and more. Airtel $1.5 billion in 2013 Africa France Telecom $9.3 billion from 2010-2015 Africa MTN Group $9.3 billion from 2008-2013 Africa & Middle East Etisalat $15 billion from 2010-2015 Africa & Middle East $- $2 $4 $6 $8 $10 CapEx Investments (billion $) GSMA and Deloitte “Sub-Saharan Africa Mobile Data Observatory, 2012” $12 $14 $16 Broadband access continues to grow, including new fiber optic cable around the continent. Steve Song, ManyPossibilities.net Even across landlocked countries, entrepreneurs like Liquid Telecom are working to provide fast, reliable broadband access. $350 million invested to install 17,500 km of fiber cable across 12 countries The Economist. “Cabling Africa’s Interior: Many Rivers to Cross.” 5 July 2014. Access to the internet through broadband and mobile devices is rapidly increasing across sub-Saharan Africa. Total broadband connections (millions) 180 160 140 120 100 80 60 40 20 0 2012 2013 Total mobile 2014 2015 Total fixed GSMA and Deloitte “Sub-Saharan Africa Mobile Data Observatory, 2012” 2016 As ICT becomes more accessible and affordable, it is increasingly being leveraged in logistics and supply chain management. A recent landscape analysis by the mHealth Alliance identified more than 40 different electronic logistic management systems currently in use in countries around the continent and the world. The African pharmaceutical market is rapidly expanding. Total health expenditure in Africa has increased more than three-fold in the past decade. Total health expenditure (USD billions) 100.6 61.7 30.7 2001 2006 2011 African Development Bank Group. “The Africa Pharmaceutical Summit: Pharmaceutical Capacity and Finance for Results in Africa Summary Report.” September 2013. Growing consumerism African demographic trends & rising medical needs African Pharmaceutical Growth Stable macroeconomic growth Maturing regulatory environment African Development Bank Group. “The Africa Pharmaceutical Summit: Pharmaceutical Capacity and Finance for Results in Africa Summary Report.” September 2013. The total annual pharmaceutical spending in Africa is expected to more than double within this decade. 2010 $21 billion Today $29 billion 2020 $45 billion IMS. “Africa: A Ripe Opportunity.” White Paper An estimated $25-30 billion in new investments will be needed to meet demand for improved distribution and retail systems for pharmaceutical and medical supply product facilities between now and 2016. $11-20 billion of those funds are likely to come from the private sector. As new producers come into the market, many multinational pharmaceutical companies expect to see declines in revenue of up to 40% between 2008 and 2015. AstraZeneca Pfizer Eli Lilly Bristo-Myers Squibb Merck & Co sanofi-aventis GlaxoSmithKline Wyeth Schering-Plough Novartis -50% -40% -30% -20% -10% 0% Percent change in annual revenue from 2008-2015 PriceWaterhouseCoopers Pharma2020 Report 10% 20% Local manufacturers are game changers in pharmaceutical procurement. 13 essential medicines procured through local suppliers Tanzania of 45 total essential medicines Reduced landed cost by 5.3% Data from the Partnership for Supply Chain Management on local procurement in 2012 Reduced lead time by more than 50% Ethiopia Right-sizing responsibility with capacity. HIGH VOLUME / RELIABILITY LOW VOLUME /SUPPLIERS HIGH VOLUME SITES LOW VOLUME SITES RELIABILITY SUPPLIERS HIGH VOLUME / RELIABILITY SUPPLIERS 7 Top suppliers X 27 Major hospitals = 70% of volumes Local Economic Impact Study: Preliminary Findings Prashant Yadav and Sarah Alphs Note: These are results from an independent study. SCMS facilitated travel and lodging for one of the researchers to conduct vendor interviews. The researchers did not receive any other funding for this research. SCMS local sourcing-background and questions Over the past 7 years, SCMS has contracted 650 local vendors in 14 African countries to supply commodities valued over $260 million What is the local economic impact (direct and indirect) of local sourcing by SCMS? –Is SCMS’ strategy of enhancing local value-creating activities working? –Is SCMS driving competitive advantage amongst it local vendors and making them more sustainable? –Will the upgrades in technology, new SOPs, efficiency and quality improvements in production and distribution by local vendors become a “sticky equilibrium”? 45 SCMS Local Economic Impact Study Objectives • • • To understand the direct and indirect impact of SCMS program on its local vendors To understand the direct and indirect impact of SCMS program on the broader economy To develop a white paper on lessons learned and accomplishments achieved thus far Project Partner • 46 The Partnership for Supply Chain Management (PFSCM) has partnered with the William Davidson Institute (a non-profit research institute at the University of Michigan in the USA) to carry out the independent data collection and analysis for this study. Assessing Direct and Indirect Impacts of SCMS Local Sourcing Direct Impact • Result of SCMS sourcing expenditures • Direct revenue and jobs for SCMS local suppliers Indirect Impact • Enhancements to supplier’s long term business growth • Household spending by supplier’s employees • Increase in supplier productivity • Change in consumption by the household and its effects • Effects from further sourcing (supplier’s supplier) 47 Induced Impact Assessing Direct and Indirect Impacts of SCMS Local Sourcing Direct Impact • Result of SCMS sourcing expenditures • Direct revenue and jobs for SCMS local suppliers Indirect Impact Induced Impact • Enhancements to supplier’s long term business growth • Household spending by supplier’s employees • Increase in supplier productivity • Change in consumption by the household and its effects • Effects from further sourcing (supplier’s supplier) Today’s presentation 48 What would we measure to understand impact INPUT SCMS $ ACTIVITY IMPACT INDICATOR DATA SOURCE ↑↓ revenue Annual revenue pre/post SCMS award Cash flow statements Training ↑↓ business output/productivity # trained # on-time deliveries # safety incidents Good storage practices Working capital Company records Purchase asset ↑↓ assets (e.g., vehicles) Additional/fewer employees as a result of SCMS Access more networks as a result of SCMS contract Expand/contract business # of assets obtained/sold locally Company records ↑↓ employment # of additional jobs created pre/post SCMS Company records ↑↓ reputation/ competiveness in the market # of contracts obtained pre/post SCMS Company records/public records? ↑↓ services offered # /types of services offered pre/post SCMS Company records Other indirect impact will be evaluated as well 49 Methodology Consultation with SCMS • Select study countries • Select vendors • Understand increases/decreases in the following areas: Consultation with Vendors First level analysis Second level analysis 50 revenue, employment, assets, business productivity, reputation/ competiveness in the market, services offered Current status of project • Analyze impact based on vendor surveys • Use economic multipliers and SAM to understand broader impact of SCMS local sourcing Country Selection Criteria 51 • #1 Overall spend with local vendors – More than 90% of SCMS commodity spend between FY09-FY11 with local vendors was in 8 countries: South Africa, Mozambique, Ethiopia, Kenya, Ivory Coast, Tanzania, Zambia, Nigeria • #2 Geographical considerations – Maintain initial focus on East African countries and potentially add some of the West African countries later • Four Countries initially selected for the study: – Mozambique, Tanzania, Kenya and Ethiopia Vendor Selection Criteria for Survey/Interview • #1 Substantial contract award value (over $25,000) • #2 Supplied at least one order to SCMS between 2005-2013 • #3 Representation from different industries (lab, pharmaceutical, IT services, logistics, warehousing, etc.) • #4 Representation of both smaller and larger businesses • #5 Availability of the vendor to meet while the consultant was in-country Approximately 10 vendors were selected and interviewed in each study country 52 Who are SCMS’ local vendors? (not based on a truly representative sample) 53 Basic characteristics of vendors interviewed Trucks, Forklifts, Vehicle Spare parts 5% Office supplies/printing 5% Logistics 5% Warehousing 3% Security 3% IT products and services 8% Lab and/or Pharma Supplier 71% Vendor Type across the Countries A total of 38 vendors were interviewed across the 4 countries 54 A large portion of local spend is on suppliers of pharmaceuticals and laboratory services or lab reagents Age of business: Established business or new guys on the block? 30% 25% 20% 15% 10% 5% 0% 2-5 years 55 6-10 years 11-15 years 16-20 years 21-30 years over 50 years SCMS local vendors represent an even mix of new businesses and more established businesses Size of the business 30% 25% 20% 15% 10% 5% 0% 56 Median revenue of SCMS local is 1-5million USD with some as high as 50 million USD Number of employees 30% 25% 20% 15% 10% 5% 0% 10-24 25-49 50-74 75-99 Other There is an even mix in number of employees. SCMS local vendors include small business and large businesses 57 How big is SCMS business as part of their overall business? 30% 25% 20% 15% 10% 5% 0% SCMS is our biggest client Top 5 Top 10 Top 11-15 Top 100 50% of vendors list SCMS as their top client or top 5 client. Question: Who are the other 4 top clients? How can SCMS understand their supplier’s customer landscape better? 58 Did we interview the right respondents? Deputy Managing Director 5% Department Head 8% Operations Manager /Director 16% Sales Manager /Director 11% Managing Director or CEO 38% Owner 22% Business impact studies often rely on interviews with line staff. We ensured we interview the leadership level in each vendor. This enables understanding the holistic picture of how SCMS has transformed their business 59 What happened to their overall business after initiating business with SCMS? 60 Immediate vs. Long Term Sustainable Impact Immediate Business Impact Skill Development • Did they hire more employees? • Did their business grow? • Did they acquire new assets? • Did they develop new skill sets? • Are they better equipped to obtain new business? • Are they able to access capital? Easier to capture 61 (Preparing for Sustainability) More difficult to capture Leveraging Skills for Sustainability • Are they leveraging new skills to get new business? • Are they leveraging new assets/capital to grow business? New employees after start of business with SCMS Percentage of respondents 84.6% of the businesses reported an increase in the number of employees after receiving a contract from SCMS 14% 12% 10% 8% 6% 4% 2% 0% 4 9 10 20 25 30 51 67 100 Number of employees added Employee salaries have a trickle down/multiplier effect on the local economy. 62 Nature of the training offered 30% 25% 20% 15% 10% 5% 0% IT new products existing/new products marketing/sales quality warehouse management technical training for engineers driving logistics 25% started offering new technical training for engineers Training on quality and use of new products also started by many vendors The technical training for engineers and other types of training will have trickle down effects on quality improvement and efficiency beyond products and service supplied to SCMS 63 New Standard Operating Procedures Established • ~80% report that they have established new SOPs since start of work with SCMS SOP TYPE As per International Standards (ISO, WHO-PQ, etc.) 3% 13% As per client needs 42% Equipment maintenance General Operations 22% Did not specify 10% 10% Safety The application of global quality standards and SOPs (42%) improves the global (and local?) competitiveness of these suppliers 64 Access to Capital from lending sources 100% Note: This does not include working capital increases due to SCMS contract itself 80% 60% 40% 20% 0% Increased Remained about the same Over 75% of vendors can now access more capital from local institutions Market constraints remain a barrier – APR is high (12-18%), access limited 65 Type of Asset Acquired 35% 30% 25% 20% 15% 10% 5% 0% Additional Warehouse Space Additional Office Office Furniture Space and Refurbishing Machinery opened new branch office Commerical Vehicles Forklifts, Generators, Cold Rooms etc Most commonly acquired assets are warehouse space, commercial vehicles and additional office space. These are generic assets that can be effectively leveraged for other clients 66 Ability to negotiate prices, quality and other contract terms with their suppliers 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% better the same mixed The advantages to productivity that come from the SCMS relationship are myriad. 80% report greater ability to negotiate prices with their suppliers. Question: Does this translate into higher profit margins and/or lower prices? 67 Did they offers new services after the SCMS contract 100% 80% 60% 40% 20% 0% More The same SCMS is driving competitive advantage by equipping its vendors with the ability to offer new services 68 Business growth and competitive advantage 69 • 92% report that their business has grown since start of work with SCMS • Only 36% report that the market or their competition has grown • SCMS is driving a competitive advantage through new SOPs, training and assets? • New* contracts with commercial businesses after SCMS contract : 77% • New* tenders after SCMS contract : 67% Conclusions and Next Steps • Local sourcing by SCMS is increasing employment and growing business for its vendors • It is also driving competitive advantage for its local vendors by equipping them with new techniques, global standards and operating procedures, and access to capital and new assets • Some vendors are already leveraging this enhanced capability to offer new services and grow their business • Indirect business impact is intrinsically difficult to measure. Further investigation required to achieve rigorous attribution • Additional studies needed to better understand indirect impact and how vendors leverage their enhanced capabilities to become more sustainable 70 Discussion Panel Dr. Iain Barton, moderator Managing Director, Imperial Health Sciences 10 years of medical practice and more than a decade in healthcare supply chain management. Joined The Fuel Group in 2000 as Strategic Director, before moving to PHD as CEO in 2005, then Group CEO of RTT in 2010. Looking forward, global partnerships between the public and private sectors will be essential to long term success in expanding business in Africa. Africa Today $1.6 trillion collective GDP (2010) $860 billion combined consumer spending (2008) 20 African companies with revenues of at least $3 billion Africa in 2020 $2.6 trillion collective GDP $1.4 trillion in consumer spending 128 million households with discretionary income Strong partnerships are key to long term success. Joint Ventures, technology transfers Global Players African private sector Public private partnerships African governments Public private partnerships African Development Bank Group. “The Africa Pharmaceutical Summit: Pharmaceutical Capacity and Finance for Results in Africa Summary Report.” September 2013. Panelists Dr. Owen Mugurungi, the Director of STI HIV AIDS and TB, Zimbabwe Ministry of Health & Child Welfare • Received specialist training in Genito-Urinary Medicine and HIV/ AIDS from the University College of London. Serves as Chief Advisor to the Minister and Ministry’s top management on HIV AIDS and TB issues and leads and coordinates the health sector response to AIDS and TB. Arvind Kanda, Vice President, Mylan Inc. • Mechanical Engineer with an MBA from Indian Institute of Management (1999-2001). 16 years of work experience out of which 10 years in the Pharma Industry. 8+ years now in Matrix/Mylan. Brian Brink, Chief Medical Office, Anglo American • Former Global Fund board member. Perviz (Palu) Dhanani, Managing Director, Universal Corporation Limited • 35+ year experience in various businesses in Africa with 30 year in pharmaceutical distribution & last 18 year in pharma manufacturing in Kenya. A board member of Kenya Association of Manufacturers and Chairman for Federation of Kenyan Pharmaceutical Manufacturers. 2012 & 2014 Finalist 2014: Winner of the World Bank’s Science of Delivery Award for the Procurement in Complex Situations Challenge 76