CHAPTER 11 PowerPoint Presentation by LuAnn Bean Investment Center Performance Evaluation Professor of Accounting Florida Institute of Technology © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Managerial Accounting 11E Maher/Stickney/Weil 1 ☼ CHAPTER GOAL ☼ Chapter 11 discusses concepts and methods for measuring performance and controlling activities in multidivisional companies that have both manufacturing and nonmanufacturing divisions. 2 LO 1 DIVISION: Definition Is a segment that conducts both production and marketing activities. 3 LO 1 DIVISIONS A division may be a profit center, responsible for revenues and operating costs. A division may also be an investment center, responsible for assets in addition to revenues and operating costs. 4 LO 1 ADVANTAGES OF DECENTRALIZATION Major advantages of decentralization (authority and responsibility are delegated from top management) include: Enabling local personnel to respond quickly to a changing environment. Freeing top management from detailed operating decisions. Dividing large, complex problems into manageable pieces. Training managers and providing a basis for evaluating their decision-making performance. Motivating ambitious managers. 5 LO 1 DISADVANTAGES OF DECENTRALIZATION Major disadvantages of decentralization include: Local managers do not act to achieve the overall goals of the organization. Possible conflicts between goals of a division and those of the organization. 6 LO 1 PERFORMANCE EVALUATIONS Top management should distinguish between an organizational division and the division manager. Many measures used to evaluate divisions can/should be adjusted to account for revenues, costs, and investments that are controllable by its manager. 7 LO 2 RETURN ON INVESTMENT (ROI): Definition Is a method of evaluating performance based on assets invested. ROI = Division operating profit ÷ Division Investment 8 LO 2 QUESTIONS FOR ROI Before applying ROI, managers must find answers to several questions: How does the firm measure revenues? Which costs does the firm deduct in measuring divisional operating costs? How does the firm measure investment? 9 LO 3 TRANSFER PRICE: Definition Is the value assigned to goods or services transferred from one unit to another within the organization. 10 LO 4 SETTING TRANSFER PRICES Management must consider congruence with organizational goals when setting transfer prices. Methods of setting transfer prices include: 1. Top management intervenes to set prices 2. Top management establishes policies for setting transfer prices 3. Division managers negotiate their own transfer prices 11 LO 4 TRANSFER PRICING POLICIES 1 Management has several choices for transfer pricing policies Market-price based Best in competitive market Only if market prices are readily available 12 LO 4 TRANSFER PRICING POLICIES 2 Management has several choices for transfer pricing policies Transfer prices based on cost Full-absorption costs Only if differential or variable costs are available Activity-based costing Cost-plus pricing Standard costs or actual costs 13 LO 4 TRANSFER PRICING POLICIES 3 Management has several choices for transfer pricing policies Other motivational aspects Dual pricing Provides selling division with profit but charges buying division with costs only Other incentives Balanced scorecard Basing part of supplying manager’s bonus on purchasing center’s profits 14 LO 4 NEGOTIATED PRICES There are advantages and disadvantages to having managers negotiate transfer prices. Advantage: preserves autonomy of division managers Disadvantages Consumes management time May depend on manager’s negotiating ability 15 LO 4 DECISION RULE The economic transfer pricing rule to maximize Company profits is to Transfer at the differential outlay cost to the selling division (VC), + opportunity cost of making internal transfers ($0 with idle capacity; selling price – VC with no idle capacity) 16 LO 5 DIRECT and INDIRECT COSTS: Definition Refers to whether cost associates directly with the division. 17 LO 5 CONTROLLABLE and NONCONTROLLABLE: Definition Refers to whether the division manager can affect the cost. 18 LO 5 DIRECT and INDIRECT COSTS Managers should be held responsible for direct costs (any cost necessary to operate). They are always deducted for performance evaluation of a division whereas manager evaluation should only include direct costs that are controllable. Similarly, divisions can partially control indirect controllable costs. 19 LO 6 ROI COMPONENTS Management must decide (a) which assets to include in the investment base and (b) what valuation to use for those assets. Problems occur when assets are shared among divisions or when considering centralized services. Valuation may be net or gross book value. 20 LO 8 PROFIT MARGIN ROI = Profit Margin Divisional Revenues X PROFIT MARGIN PERCENTAGE Divisional Revenues Divisional Investment INVESTMENT TURNOVER RATIO 21 LO 8 PROFIT MARGIN PERCENTAGE: Definition Indicates the portion of each dollar of revenue that is profit. 22 LO 8 INVESTMENT TURNOVER RATIO: Definition Is the ratio of divisional sales to investment in divisional assets; a measure of the effective use of invested funds. 23 LO 8 MINIMUM ROI Management must set a standard or desired ROI rate for each period and a minimum ROI for each division. 24 LO 9 ECONOMIC VALUE ADDED (EVA): Definition Is the amount of earnings generated above the cost of funds invested to generate those earnings. 25 LO 9 EVA EVA = Net operating profit after tax (Weighted-average cost of capital X Investment) Where Investment is (Total Assets – Noninterest-bearing current liabilities) 26 LO 9 Adjusting GAAP data for incentive plans The main adjustments made to GAAP data for incentive plans include: Capitalize/amortize R & D expenditures and customer development, advertising, promotion expenditures Capitalize/amortize employee training expenditures Make price-level adjustments Use market values of assets to assess value declines Restate inventories at replacement cost. Do not amortize goodwill. 27 End of CHAPTER 11 28