Rotherham Rise Job Description Post: Scale: Responsible to: Accountable to: Hours of Work Senior Counsellor: Post Child Exploitation Service APT&C Pt 28 Service Manager Service Manager 37 hours per week- You will be required to work daytime and early evening shift patterns with some weekend work. Job Purpose To provide a counselling service, based at Rotherham Rise Outreach Service, for women, men and young people aged 12 upwards who live in Rotherham and who have been affected by Child Sexual Exploitation (CSE). To take referrals directly from Rotherham Rise and external agencies. Main Duties Establishing a relationship of trust and respect with clients Agreeing a counselling contract to determine what will be covered in sessions (including confidentiality issues) Encouraging clients to talk about issues they feel they cannot normally share with others. Actively listening to client concerns and empathising with their position. Accepting without bias the issues raised by clients. Support the development of the counselling service Undertake supervision related tasks for the CSE counselling team Key Responsibilities 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.11 2.1 2.2 2.3 Direct Work Carry out counselling assessments with service users and provide short-term or long-term counselling interventions as appropriate. Agreeing a counselling contract to determine what will be covered in sessions (including confidentiality issues). Keep up-to-date records of counselling sessions and input relevant data onto the project database. To operate in a client-centred, non-judgmental manner. Liaise with Social Care and other professionals as appropriate, within the context of confidentiality and in accordance with Rotherham Rise policies and procedures. Assist service users towards a deeper understanding of their concerns, challenging any inconsistencies in what clients say or do. Assist service users to make decisions and choices regarding possible ways forward. Refer service users to other sources of help, as appropriate; liaising, as necessary, with the CSE team to help make changes based on the issues raised by clients. Work to agreed targets in relation to service user contact. Develop and sustain relationships with other professional agencies to ensure the co-ordination of responses to meet the needs of adults and children. Work with clients on an outreach basis. Supervisory Responsibilities Provide day-to-day support to the counselling staff team. Provide regular line management support, one to one’s and appraisals, and case work supervision. Ensure the effective management of referrals, their allocation and staff workloads. Page 1 of 4 Rotherham Rise 2.4 2.5 2.6 2.7 3 3.1 3.2 3.3 3.4 4 4.1 4.2 4.3 4.4 5 5.1 5.2 5.3 5.4 5.5 6 6.3 Ensure the practical and emotional needs etc. of adults and young people, are met through the provision of appropriate counselling. Hold regular case management meetings and others as appropriate. Providing specialist support and knowledge to other staff to ensure child/adult protection issues are dealt with appropriately, under the guidance of the Service Manager. Support the development of the counselling service provision including ensuring the appropriate recording and practice is undertaken. Administration Assist with the preparation of in-house information and publicity materials. Contribute to reports for the management group, including the annual report. Collate monitoring statistics, record outcomes, and produce appropriate reports – including providing the information needed to complete funding returns in a timely manner. To maintain accurate and up-to-date records in relation to all service users supported adhering to data protection and other information management requirements. Policies To contribute to the review and development of appropriate policies and procedures and the development of best practice. Implement the policies and procedures of Rotherham Women’s Refuge. Maintaining confidentiality throughout on all issues. Comply with internal and external regulations, procedures and other requirements in relation to the organisation, its services and facilities. Personal and Professional Development Attend and participate in team meetings and supervision. Complete the Rotherham Rise induction and undertake other relevant training and professional development. To maintain professional accreditation and/or registration and ensure that professional clinical supervision is undertaken in accordance with accredited status. To maintain continuous professional development by undertaking training in accordance with new practice requirements as and when required Develop and maintain a working knowledge of the law and practice relating to counselling, child protection and other relevant areas. Other To undertake duties as required by the manager / Management Group commensurate with the grade of the post. Page 2 of 4 Rotherham Rise Person Specification Personal Skills and Characteristics Essential 1. Knowledge, Experience and Education / Training 1.1 Relevant recognized qualification(s) at AF / CQ minimum diploma level 5, in the field of psychotherapy, counselling, arts therapies and/ or psychology. 1.2 A current accredited or registered AF/CQ member of a professional body (i.e. BACP, UKCP, BPS or HCPC Arts Therapies). 1.3 Experience delivering 1:1 counselling AF/I/R and/or groups with vulnerable people. 1.4 Professionally trained and experienced in AF/I/R working within of one or more counselling/ psychotherapeutic approaches, with good knowledge of other theoretical frameworks and ways of working 1.5 Awareness of equal opportunities and an AF / I ability to address discrimination. 1.6 Ability to manage a caseload, coAF/I ordinating the support packages they need and proactively following up with others to ensure all necessary tasks and activities are completed 1.7 1.8 1.9 1.10 1.11 1.12 1.13 Ability to assess people's needs - helping them to recognise their strengths, set attainable goals and understand and plan for the changes they may need to make to achieve these An awareness of the issues, impact and subsequent needs of women and children who have experienced Child sexual exploitation and Domestic Abuse, including the particular issues faced by marginalized groups, e.g. disabled women, asylum seekers and refugees. Understanding of the need to work in ways that empower women and children. Willing and able to work as part of a multi-disciplinary team, and able to demonstrate professional behaviour at all times. An awareness of the range of services and agencies available that can support women and children, such as welfare rights and housing and a knowledge of how to support women and children to access these. Understand the importance of being able to maintain confidentiality. Experience/Understanding of supervising paid or unpaid staff, including the provision of training, one to ones and appraisals. Page 3 of 4 Desirable Short listing Criteria Yes Yes Yes Yes I AF / I Yes AF / I Yes I I I/R AF / I Yes Rotherham Rise 2. Skills and Abilities Ability to use a co-operative / democratic style of management. 2.2 Ability to work independently and as part of a team. 2.3 Ability to liaise with other agencies. 2.4 Self-motivation and ability to work on own initiative. 2.5 Ability to work under pressure and manage time effectively. 2.6 Ability to develop and maintain professional relationships with service users, paid and unpaid staff and professionals from other organisations. 2.7 Ability to manage and resolve conflict within teams and with service users 2.8 Ability to maintain effective and appropriate records. 2.9 Ability to communicate verbally and in writing clearly and effectively. 2.1 2.10 Ability to cope in emotionally challenging circumstances. To be willing and able to seek appropriate support through your personal clinical supervisor and line manager. 2.11 Willing and able to recognise own learning and development needs, and work to meet them, accepting advice, direction and guidance. 2.12 Ability to deliver presentations and training 3. Desirable Criteria 3.1 Emergency First Aid Certificate. 3.2 Driving Licence Key: AF – Application Form CQ – Certificate or Qualification I I/R I AF/I Yes I I I AF/I Yes I/R AF/I Yes AF/I Yes AF/I Yes AF AF Yes I – Interview Reference OT – Occupational Test CRB – Criminal Records Bureau Check Page 4 of 4