Making retail simple!
LUMENSOFT TECHNOLOGIES
 Company Formed in Year 2000
 Started working on CANDELA RMS in 2002
 Product Company focused on Retail
 Developed Partner Network in Pakistan & Abroad
Customer Focused Organization
Customer
Support
Marketing
Development
Management
Quality
Assurance
Accounts
Customer
Support Call
Center
LumenSoft has currently 40 Employees
CANDELA RETAIL MANAGEMENT SYSTEM
Candela is a Twelve Years old
product
and has evolved into
an excellent solution for
Management of Retail
Operations
 Working at 2500+ stores
 MIT (USA) BAP 2011
 1600+ Customers
 Pakistan 100 Fast Growth
 150+ Chain Store Licenses
 80+ cities & towns in
Pakistan
 Working in 8 Countries
 PASHA ICT award 2008,
2009, 2011
 Asia Pacific ICT Award
(APICTA 2011)
Companies
SOME VALUED CUSTOMERS
SOME VALUED CUSTOMERS
Who uses Candela for Retail Management
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Apparel Stores
Footwear Stores
Grocery Stores
Pharmacy Stores
Books & Stationery
Fabric Stores
Restaurants
For Single and Chain Store Organizations
Stock Out
is significant retail business cost
and Candela helps to reduce
this cost
Inventory Carrying
is significant retail business cost
and Candela helps to bring this
cost down
Complete Barcode enabled Software

Bar-code printing from system
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Barcode designer for selected printers
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Sales and returns through bar codes
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Physical audits through bar codes

Stock dispatches and receipts through bar
codes

Support of Hand Held Scanners (data
collectors)
All retail hardware is supported

Bar-Code printers can be connected
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All Receipt printers can be connected
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Bar-Code scanners can be connected
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Cash Drawers can be connected
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Pole Display can be connected
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Data Collectors can be connected
Candela Configuration for Departments
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Candela can be configured in two ways:
First configuration is called Candela
Standard configuration and is designed for
managing the retail operations at grocery
stores, pharmacy stores, gift stores, and
similar types of businesses.
Second configuration is called Candela
Assortment configuration and is designed
for retail management in apparel and
footwear industry. This configuration has
extensive support for assortments and
management of product sizes and colors.
All entries and reports are available in easy
to use matrix of products and sizes.
Overvie
w
Flexible Product Definition
Line
Item
Category
Group
Size
Product
Color
Gender
Brand
Vender
Age Group
Season
Product Definition with multiple barcodes

Existing barcodes can be used along with
Candela generated barcodes

One Item can have more than one
barcodes.

One product can have different barcodes
for different packaging
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Product Assemblies can be created.
Different items with specified quantities
can be defined as part of assemblies.
These assemblies have a different barcode
Product barcodes can contain a Batch
Number or Vendor Code. This helps in
tracking products on the basis of Batch or
Supplier
Inventory Pricing

Retail Price is controlled by Administrator /
Head office user
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Retail price may be different for different
Customer Groups

In case of retail chain, the retail price may be
different for different shops

Utilities for Bulk Price Updates
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History of Retail Price is maintained.
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Weighted Average Cost price is managed
Discounts & Promotions
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Discounts can be configured for
selected products & shops
Discounts can be configured for
selected days of the week and
selected time of day
Discount are of different types
like Percentage, Flat price, Flat
discount, Buy X get Y free, Value
discount etc.
Discounts may be configured for
selected customers Group
Discounts can also be given by
the cashier at the time of invoice
Invoice Generation & Point of Sales
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Multiple point of sales terminals can be
used at any retail outlet
Off Line Tills can be configured.
Invoices can be made in absence of
server
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Discounts are calculated by the system
and invoice is generated accordingly

Single invoice can have multiple
tenders – Cash, credit card, credit
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Cashier restrictions and Manager Override function
Invoice Generation & Point of Sales
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Invoices can be put on Hold and retrieved
later, by cashier
Non-Payment Tills can be used in
departments for product scanning and
bills are combined at check-out

Invoice can be printed for credit
customers with their ledger balances

Invoice Templates can be used for making
invoices quickly

Sales person commissions can be
attached to invoices – One invoice can
contain multiple sales persons
Daily Accounts Closing & Cash reconciliation

Cash reconciliation is done daily at close
of business for each POS.
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Reconcile cash sales, daily expenses,
customer receipts, and vendor payments
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Multiple shifts can be managed with
record of every shift separately
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After accounts closing, shop staff cannot
change the accounting entries
Goods & Services Tax / Value Added Tax
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Candela provide complete mechanism to handle taxation
Input tax are applied at the time of GRN (receipt of goods).
Input tax is calculated based on tax configured against
products
Output tax is applied based on tax configured on each product.
Tax may be applied on the basis of flat percentage for all
products
In Candela the product price (displayed on Tag) may include
GST or GST may additionally be added to price
Final Tax Register (Output – Input) is also available for tax
compliance
Physical Inventory & Stock Takes
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Perform physical inventory checks manually
or through bar code reader.
Carryout physical audit of every “Rack” or
“Cabinet” separately
Administrator can reverse implementation of
physical audits
Data collector can be used for physical
audits
Physical audits can be carried out during the
day along with sales and returns
Supplier Activities Management
 Suppliers ledgers Management
 Purchase Orders Generation
based on Sales History & Reorder levels
 Multiple GRN against issued PO
 Tracking of balance receivable
against POs
 Block products for PO
Customer Advance Orders & Layaway Mgt.
 Customer Advance Orders is
management in the system.
 Layaway can also be managed.
Customer can pay advance to make
reserve items, and then make
balance payment on receipt of
goods
User Access & Security Management
 The system is secure and only authorized
users can operate the system.
 User access management system allows
access to the users to only those areas for
which permission is granted to them.
 All actions performed by the user are
logged.
 Reports related to user activities
Comprehensive Reports for Business Analysis
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Variety of reports to analyze sales,
stocks, inventory movement etc.
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Reports have flexible criteria
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Export to excel or CSV
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Reports are divided into the
following categories
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Sales Reports
Stocks Reports
Audit Reports
Movement Reports
Purchase Reports
Product Reports
Accounts Reports
Single Click Data Exchange between shops and HO
Data Transfer Model
Ware House
Head Office
Retail Outlet
Bi-Directional Data Transfer without Head Office Involvement
Stock Movement Between Outlets
B
A
Order
Stock
Dispatch
Order
Stocks
Stock
Dispatched
Stock
Received
 Operation
 Stock dispatched order is made to send stock from
Location A to Location B
 Scenarios
 Stock reaches Location C instead of B
 Received stock is less than dispatched stock
 Received stock is more than dispatched stock
 Stock is lost during transportation
 Inventory of dispatch shop should be adjusted
C
Stock Transfer to multiple locations
 Stock transfer to Multiple outlets
in one Go
 Automated Stock Re-filling based
on Re-order levels
 Automated Stock Re-filling based
on sales history
Operation: Stock dispatched order is made to send stock from ‘Warehouse’ to ‘Shop 1’
Scenarios:
1. Received stock is less than dispatched stock
2. Received stock is more than dispatched stock
3. Stock is lost during transportation
Solution: Stock of Warehouse, Shop 1 and Shop 2 should be adjusted
Candela is able to handle all such scenarios
Operation: Stock dispatched order is made to send stock from ‘Warehouse’ to ‘Shop 1’
Scenarios: Stock reaches at ‘Shop 2’ instead of ‘Shop 1’
Solution: Stock of Warehouse, Shop 1 and Shop 2 should be adjusted
Candela is able to handle all such scenarios
Automated Stock Distribution & Optimization
Automated Stock Distribution & Optimization
Preferences
The Process…….(one to many) …….
Head
Office
Shop 2
Shop 3
3
1
2
Priority to
Supply
30
High
Medium
Low
Product 1
Stoc
k

Shop’s Stock
Process
Shop 1
Priority to Supply
Min
Opt
Max
Min
Opt
Max
Min
Opt
Max
5
7
10
3
6
9
2
5
8
3
7
+2
+0
1
1st Pass

2nd Pass

3rd Pass

+3
+2
+3
Stock = 14
Total
+7
+2
+7
+2
+1
+0
+3
Centralized Messaging
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Operation timings differ for the retail
outlets and head office
A tool to communicate the policies and
decisions of head office
Two-way messaging between retail
outlets and Head-office
Inventory Management & Re-order Levels
 Re-order level for every SKU can
be defined
 Re-order for same stock item may
be different for different locations
 Order point analysis to check
stock items above maximum and
below minimum
 Automated adjustment of Reorder levels based on sales history
Customer Loyalty Cards
 Management of Customer Loyalty Club.
 Support for bar-code & RFID Cards.
 Points Earning & Redemption System
 Promotion schemes for members
 Member communication through SMS
and Email.
 Ledgers can be managed for credit
customers
Thanks for your attention.
Pharmacy Management Through Candela
Pre Defined Medicine Data
Data for Medicines, Surgical, Unani, & consumer items
Purchase Order for Suppliers
 Products are
loaded for
supplier by the
system
 Purchase order is
generated based
on Sales
 Purchase Order &
GRN can be made
in Packs
Expiry & Batch No. Management
• Batch # is entered
while making GRN
 Expiry report with
assumption of FIFO
on Sales
Controlled Drug Management
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Controlled Drugs are tagged
in system
Warning if patient or doctor
name is empty
Report Printing for Drug
Inspectors
Alternate Medicine Search
Candela allows the cashier
to search for alternate
medicine
Thanks for your attention.