Presented at Online Learning 2001 e-Learning for the Enterprise: Why Learning Content Management Matters Most Bryan Chapman e-Learning Analyst Brandon-hall.com Traditional e-learning model © 2001 brandon-hall.com Online University Custom e-learning e-assessment “Off-the-Shelf” e-learning Learning Management System Live, Virtual Classrooms Classroom Emerging Technology - LCMS © 2001 brandon-hall.com Online University Classroom Live, Virtual Classrooms Learning Management System • Convergence of Knowledge Management and traditional elearning • Based on learning object model, reusability, and team development LCMS Learning Content Management System Definition © 2001 brandon-hall.com LCMS (èl-see-em-ess): 1) A multi-user environment where learning developers can create, store, reuse, manage and deliver digital learning content from a central object repository. 2) Acronym for Learning Content Management System. LCMS vs. LMS © 2001 brandon-hall.com Primary Target Users Provides primary management of… LMS LCMS Training Managers, Instructors, Administrators Content Developers, Instructional Designers, Project Managers Learners Learning Content Primary Secondary Management of Classroom, Instructor-led Training Performance Reporting of Training Results Learner Collaboration Keeping Learner Profile Data Sharing learner data with an ERP system Event Scheduling LCMS vs. LMS (cont) © 2001 brandon-hall.com LMS Competency Mapping – Skill Gap Analysis Content Creation Capabilities Organizing reusable content Creation of Test Questions and test administration Dynamic pretesting and adaptive learning Workflow tools to manage the content development process Deliver content by providing navigational controls and look & feel LCMS LCMS - Significant Event Timeline © 2001 brandon-hall.com Circa November 2000 – Formation of the LCMS Vendor Council Circa February 2001 - The acronym LCMS begins appearing on literature and trade show booths at Training 2001 April 12, 2001 - Centra acquires MindLever, rebrands the LCMS as “Centra Knowledge Server” June 4, 2001 – Docent significantly increases its internal content management system functionality and releases it with Docent version 5.0 June 27, 2001 – Saba acquires Ultris, rebrands as “Saba Content” July 16, 2001 – KnowledgePlanet acquires Peer3, rebrands as “KnowledgePlanet Content” September 6, 2001 – Click2Learn releases Aspen Enterprise Learning Platform – converting in-house tool “REDS” to Aspen Content Development Server and acquired Intelliprep to Aspen Learning Experience Server September 24, 2001 – ThinQ announces that they will “deeply integrate” with Outstart Interoperability with 3rd Party LMS © 2001 brandon-hall.com 2 10 5 4 Learning Management System 2 3 2 3 2 2 LCMS Learning Content Management System 29 LCMS Systems Review of LCMS products * Members of the LCMS Vendor Council in blue • Adaptive Learning Framework (ibtraining.com) • Adaptive Tutoring System (Adaptive Tutoring) • Aspen Content Development Server (Click2Learn) • Aspen Content Delivery Server (Click2Learn) • Centra Knowledge Server (Centra) • Docent Outliner/Content Delivery Server (Docent) • ePath Learning (ePath Learning) • Evolution (Outstart) • f(2) (Interactive Media) • iAuthor (NYUOnline) • LEAP Learning Development System (Intellinex) • iPerformance (Online Courseware Factory) • IPRESS/KBRIDGE (KnowledgeXtensions) • Jupiter (Avaltus) • Knowledge Mechanics Studio (Knowledge Mechanics) • Knowledge Pathways (Global Knowledge) • Knowledge Producer (IBM Mindspan Solutions) • Knowledgelinx 2000 (Knowledgelinx) • KnowledgePlanet Content (KnowledgePlanet) • KnowledgeOne Content Manager (LeadingWay Knowledge Systems) • Lightspeed Omnisite (Lightspeed Interactive) • LogicBuilder (LogicBay) • Nogginware (Handshaw, inc.) • SmartBuilder (Suddenly Smart) • SWIFT (Gemini Learning Systems) • Theorix (Theorix) • TopClass (WBT Systems) • Total Knowledge Management (TKM) System (Generation21) • Vitalect (Vitalect) • VuePoint Learning System (VuePoint) © 2001 brandon-hall.com “Points of Pain” © 2001 brandon-hall.com • Can’t keep pace with the volume of content needed • Inefficiencies of developing content on the desktop • Lack of macro-management of overall development process • Previously created content is difficult to find and use • Need for re-purposing content (multiple, derivative versions) • Content created for one delivery format is not usable in another format • Difficulties of creating adaptive learning using traditional authoring tools • Inconsistencies in delivery standards • Difficulties of frequently changing content • Problems with manually attaching authored content to an LMS Characteristics of an LCMS © 2001 brandon-hall.com Based on a Learning Object Model Content is reusable across courses, curricula or across the entire enterprise Content is not tightly bound to a specific template and can be redeployed in a variety of formats such as e-learning, CD-ROM, printbased learning, PALM, EPSS, etc. Navigational controls are not hard coded at the content (or page) level There is a complete separation of content and presentation logic Content is stored in a central database repository Content can be represented as XML or is stored as XML Content can be tagged for advanced searchability (both at the media and the topic level) Characteristics of an LCMS (con’t) © 2001 brandon-hall.com Pre-tests and Post-tests can be automatically aggregated from test questions written for the primary instruction. In addition, the system can delivery the test and prescribe learning based on performance The system manages the development process by providing some level of workflow tools to manage a multi-developer, team environment. Version controls and archiving capabilities to store previous versions of content Advanced searching capabilities across all objects in the repository Interoperable with 3rd party learning management systems Includes a delivery engine for serving up content, automatically adding navigation controls, collaboration tools, utilities, and look & feel (skins) Anatomy of an LCMS © 2001 brandon-hall.com Content Creation Interfaces Content Assembly Interface Database Storage (course hierarchy) Microsoft Word PowerPoint Built-in Authoring Utilities (Browser-Based or Locally Installed Application) Flash (and other 3rd party Authoring tools) HTML Editor Embedded or external M I D D L E W A R E Publish Learning Output Formats (add navigation controls, etc.) Learning Object Repository C:\Media \graphics \animations \audio \video D E L I V E R Y E N G I N E Assemble at runtime e-Learning Pre-compile CD-ROM Output Type? Print-based PALM (and other mobile devices) EPSS