NCDOC Statewide
Conference on Offender Reentry
“Shaping the Future of Transition”
May 1-3, 2007
Asheville, NC
Presenters:
 Carlton Joyner, Transition Coordinator,
NCDOC/DOP
 Mary Mueller, Director, Diagnostic Services,
NCDOC/DOP
 Rose True, Director, Education Services,
NCDOC/DOP
 Laura Yates, MSW, LCSW-P, Social Work
Program Director, NCDOC/DOP
Secretary Theodis Beck
Transition Policy Statement (February, 2003)
“The DOC is working hard to prepare
inmates for their release, so they leave
prison and become productive citizens
who contribute positively to their
communities. Through hard work and
preparation in prison and with community
support after time served, we can provide
ex-offenders another opportunity to be
productive members of society.”
DOP Initiatives
 Transition Coordinator
 Serves as the point person for the Divisions transition
initiative and coordinates our transition efforts.
 DOP Transition Workgroup
 In September 06 a workgroup was put together with the
mission of developing a plan for the delivery of transition
services throughout the Division of Prisons.
 This plan should include all inmates and address all issues
surrounding offender reentry.
Research for the Plan:
 NIC From Prison to Community model
 State visits to Indiana / Missouri and reviewed
material from the states of Kansas, Maryland,
Connecticut Michigan and New Jersey.
 The workgroup has now split into subcommittees
by populations:
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Close / Medium Custody Males
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Minimum Custody
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Females
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Youthful Offenders
Research for the Plan:
 Each subcommittee is currently developing the
plan for their perspective population to include:
 the programs & services to be provided
 time frame to have inmates involved in programs,
 the community resources that should be utilized
 how they should be utilized
 the role of community partners in the process
 include faith based, non-profit & governmental
agencies.
 Goal: Plan development and
implementation prior to the end of 2007.
What We Have Done
 We developed a process in which our
facilities could refer inmates to VR for
services prior to their release.
 Over the course of the last 9 months of
2006,103 inmates were referred in
comparison to 33 for all of 2005.
What We Have Done contd.
 We recently developed a process to inform
all inmates of their rights to vote and the
procedure they would have to follow to be
eligible to vote.
Staff Training
 “Fundamentals of Case Management”
 The course teaches Case Management
Techniques to aid the staff in providing case
management / transition services.
 Provides training in CBI, understanding the
Stages of Change, techniques for
Motivational Interviewing and the Principles
of Effective Intervention.
Other Activities.....
 Developing methods to better utilize
technology and streamline processes
 Program Assessment
In the
Beginning.....
(It all begins in the Diagnostic Center……)
Now…..
POLICY & PROCEDURES:
Diagnostic Centers
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In addition to the services provided by an admitting facility, the diagnostic
center:
(1) enters social and criminal data into the electronic record;
(2) administers and scores psychometric tests;
(3) provides casework services for crisis intervention as necessitated by
immediate problems of or with an inmate being processed;
(4) evaluates each case to identify crime-related problems, correctional
goals, need for outer controls, and other factors relating to the classification
process.
(b) A diagnostic center must provide psychological examination services,
psychiatric evaluations, professional casework services, and case
evaluations by personnel professionally qualified to interpret reports from
the various professional disciplines. This information is made into a
classification action on which crime-related problem identification and
correctional intervention may be based. The Diagnostic Center staff must
meet minimum specifications of state personnel and standards established
by the Diagnostic Services Branch Program Manager and approved by the
Director of the Division of Prisons.
(c) Procedure for Reviewing a Diagnostic Center. Each center will be
reviewed annually based on standards established by the Diagnostic
Services Branch Program Manager as approved by the Director of the
Division of Prisons.
POLICY & PROCEDURES:
Diagnostic Centers
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(5) Personal Property. Personal property will be obtained, recorded, and
processed in a manner consistent with departmental regulations.
(6) Search. A strip search will be conducted and any contraband confiscated
and reported as provided in division regulations.
(7) Dress. Inmates will dress in appropriate prison clothing.
(8) Arrival Confirmation. The new admissions arrival will be noted in the
electronic record.
(7) Identification. Appropriate measures will be taken to ensure the accurate
identification of the inmates. These measures include completion of OR10
and OR11 screens, fingerprints, photographing, and necessary distribution
of this data.
(8) Physical Exam. The admitting facility will perform a physical examination
of all newly admitted inmates as specified in division regulations.
(b) Orientation. Newly admitted inmates will be assisted by the staff in
adjusting to the prison environment. Orientation occurs on a group level and
an individual level. An explanation of the rules, penalties, disciplinary
procedures, and how to obtain health services will be provided. A
description of the inmate's current situation, the diagnostic and classification
process, custody levels, and a summary of available programs and work will
also be provided.
POLICY & PROCEDURES:
Diagnostic Centers
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(c) Diagnostic. The diagnostic portion of the process involves professional evaluation
of the inmate to identify security requirements, crime-related problems, correctional
goals, and required correctional intervention. The following will be accomplished:
(1) Psychometric Testing. Psychometric tests approved by the Division of Prisons will
be administered, scored, and interpreted.
(2) Social History Data. Relevant background information will be accumulated,
recorded, and interpreted and entered into the electronic record in accordance with
operational procedures.
(3) Interviewing and Counseling. To obtain pertinent information for effective
classification decision making and to assist the individual in making an adequate
adjustment to incarceration, interviewing and counseling will be performed by
qualified staff.
(4) Psychological and Psychiatric Evaluation. As required either by division
regulations or the offender's needs, psychological and psychiatric evaluation will be
completed.
(5) Classification Action. The classification action screen(s) IC04, IC05 will be
completed and referred to the appropriate classification authority upon completion of
the diagnostic procedures. The referral will contain pertinent information to support
the recommendations and rationale for housing, custody, work and program
assignments.
The Future…..
Diagnostic Centers will continue to
review and revise our policies,
procedures and staffing to meet the
needs of our growing population
and system.
EDUCATIONAL SERVICES
ACADEMIC
VOCATIONAL
LIFE SKILLS
FEDERAL GRANT PROGRAMS
 YOUTH OFFENDER
PROGRAM
 INDIVIDUALS WITH
DISABILITIES ACT – IDEA
 TITLE I
ACADEMIC INSTRUCTION
 ADULT BASIC EDUCATION
 GED
 LIMITED ENGLISH PROFICIENCY (LEP)
ACADEMIC INSTRUCTION
 LIBERAL ARTS AND SCIENCES – COLLEGE
TRANSFER
– SHAW UNIVERSITY
 NORTH CAROLINA CORRECTIONAL INSTITUTION FOR
WOMEN
 HARNETT CORRECTIONAL INSTITUTION
– UNIVERSITY OF NORTH CAROLINA SYSTEM
– NORTH CAROLINA COMMUNITY COLLEGE
SYSTEM
ACADEMIC INSTRUCTION
 HUMAN RESOURCE DEVELOPMENT
(HRD)
 JOBSTART
 LIFE SKILLS
VOCATIONAL TRAINING
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AUTOMOTIVE SYSTEMS
BLUE PRINT READING
BUSINESS ADMINISTRATION
CABINET MAKING
CARPENTRY
CDL
CE NURSE HOME AIDE
COMMERCIAL CLEANING
VOCATIONAL TRAINING
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COMMERCIAL/RESIDENTIAL WIRING
COMPUTER INFORMATION SYSTEMS
COMPUTER REPAIR
COMPUTER SOFTWARE & HARDWARE
COSMETOLOGY
VOCATIONAL TRAINING
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DIGITAL DESIGN
ELECTRICAL ELECTRONICS
FACILITY MAINTENANCE
FOOD SERVICE TECHNOLOGY
FURNITURE PRODUCTION
GRAPHIC ARTS & IMAGING
HEATING, A/C AND REFRIGERATION
VOCATIONAL TRAINING
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HORTICULTURE
INDUSTRIAL MAINTENANCE
INDUSTRY SEWING
KEYBOARDING
MANICURING/NAIL TECHNOLOGY
MARINE & DIESEL SYSTEMS
MASONRY
VOCATIONAL TRAINING
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MECHANICAL ENGINEER TECHNOLOGY
OFFICE SYSTEMS TECHNOLOGY
PLUMBING
PRE-EMPLOYMENT TRAINING
SEWING MACHINE REPAIR
VOCATIONAL TRAINING
 SMALL ENGINE REPAIR
 TRAVEL AGENCY
 UPHOLSTERY/
RE-UPHOLSTERY
 WELDING
 45 COMMUNITY COLLEGES INVOLVED
AT VARIOUS FACILITIES
APPRENTICESHIP GOALS
 FOOD SERVICE TECHNOLOGY
 MOST CONSTRUCTION TRADES
 UPHOLSTERY / RE-UPHOLSTERY
APPRENTICESHIP PARTNERS
 DEPARTMENT OF LABOR
 NORTH CAROLINA COMMUNITY
COLLEGE SYSTEM
 DIVISION OF PRISONS FOOD SERVICE
DEPARTMENT
 NORTH CAROLINA CORRECTION
ENTERPRISES
CLOSE CUSTODY FOCUS
 EDUCATIONAL PROGRAMS SHOULD BE PUT
INTO PRACTICE IMMEDIATELY UPON
COMPLETION
 MOST CLOSE CUSTODY INMATES ARE NOT
NEAR THEIR PROJECTED RELEASE DATE AT
THE COMPLETION OF AN EDUCATIONAL
PROGRAM
 JOB SKILLS THAT PREPARE INMATES FOR JOB
ASSIGNMENTS IN CORRECTION ENTERPRISE,
INMATE CONSTRUCTION, AND DOP
MAINTENANCE
OUTCOME GOAL
TO PROVIDE INMATES WITH THE
RESOURCES FOR MAKING A
WORTHWHILE LIFE AND TO BE
PRODUCTIVE MEMBERS OF SOCIETY
DOP Health Services
 Chief, Health Services, Dr. Paula Smith
– MH Section Chief, Dr. John Carbone
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Psychiatrists
Psychologists
Social Workers
Rehab Therapists
– Dental Section Chief, Dr. Larry Ray
 Dentists
 Dental Assistants
 Dental Hygienists
– Medical Section Chief, Dr. Abhay Agarwal
 Medical Providers
– Nursing Section Chief, Regina Alexander, RN
 Nurses
 CHAs
– Support Services Section Chief, Susan Hoy
Why and How it Works Now…..
 Collaborative
 Cooperative
 Comprehensive
 Interdepartmental
 Intradepartmental
Community Service Partners in NC CJ System
Clinical Assessment
Employment
Services
Support
Services
Transportation
Services
Individual Care Plan
Substance
Abuse Services
Mental Health
Services
Cognitive Behavioral
Intervention
Medical Services
Housing
Food
Clothing
Services
Educational/
Vocational
Services
Service Partners in NC CJ System
 NC Dept. of Correction
– NC Division of Prisons
– NC Division of Community Corrections
– NC Division of Alcohol and Chemical Dependency Programs
 TASC- Treatment Alternatives to Street Crime
 NC Department of Health and Human Services
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NC Division of MH/DD/SAS
NC Division of Social Services
NC Council on Developmental Disabilities
NC Mental Health Planning Council
 NC Department of Labor
– WorkForce Development Board
– JobLink Centers
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NC Department of Community Colleges
NC Department of Vocational Rehabilitation
Social Security Administration
NC Division of Veteran’s Affairs/US Department of Veteran’s
Affairs
Where We Came From………….
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6,000+ inmates on MH Caseload
2,000+ inmates on DD caseload
25+ year history of MH aftercare
Nursing solely responsible for medical
aftercare
 Medical for Medical/MH for MH
 ADA Unclear
 SW functions “cloudy”
What We Did and Where We Are…..
 MH caseload redefined, re-identified,
relocated
 DD program mass revision, redefined to
meet State and Federal Regulations,
relocated
 MH Aftercare planning refined and
expanded to meet holistic perspective with
focus on person in environment
Aftercare Planning Model
Clinical
Assessment
Individual
Immediate Family
Social Family
From Carel Germain’s
Ecological Systems Perspective of
Person in Environment
Institutional Family
Standard of Care
 Every inmate who is identified as a recipient
of mental health or developmental disabilities
services and those inmates identified as medically
needy by definition with release anticipated within
90 days will have a comprehensive, collaborative,
cooperative aftercare plan completed and placed
in the health service record no later than 30
days prior to the anticipated date of release.
What We Did and Where We Are…..
 MHSWs acquire responsibility for aftercare
planning for medically needy inmates
 Health Services collaboration as a team
 ADA defined for offenders nationally and SWPD in
Health Services designated as DOP ADA
Coordinator for inmate and facility issues &
facilities designated for specialized housing
 MHSW program overhaul with education and
experiential requirements for hiring clearly defined,
essential job functions and expectations clearly
defined
What We Did and Where We Are…..
 Health Services Aftercare Planning policy,
procedures, forms and OPUS screens
revised and implemented (MH42,43,44,45;
MH57)
 Expedited Aftercare Planning:
 Parole Commission
 Extended Limits of Confinement
 Mercy Commutation
 Modified Orders for Commitment
 Medically Unfit GainTime revisions
Where We Are Going.....
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Regionalizing &Decentralizing Services
Homeless Sex Offenders
SOAR Expansions
Homeless Veterans
Domestic Violence Offenders
Medical Parole?????
OPUS Enhancements
 IP55 Coding to show types of home plans
 Program Enhancements
The wave of the future;
the work continues…
Contact Information
 Carlton Joyner
 919-838-3698
jcb02@doc.state.nc.us
 Mary Mueller
 919-838-3729
pmt01@doc.state.nc.us
 Rose True
 919-838-3642
trd16@doc.state.nc.us
 Laura Yates
 919-838-3886
mly02@doc.state.nc.us