Population Aging 50plus market A unique chance to grow 2011/06/14 Executive summary Population aging : a growth opportunity Opportunies & Threats for Nestle Waters Who are the 50plus ? What competitors are doing ? Nestle Waters Vision Nestle : Key actor of Global Aging Population aging : important possibility to grow 60plus in 2000 and 2020 Pourcent of the population aged 60 ans and over, 2000-2020 (Source Senior Strategic) 21 24 16 18 21 19 16 13 14 11 13 2000 18 8 13 2020 Facts & figures 43% of revenues (up by 15% by 2020) 51% of mineral waters (EU) 3200 billions euros in buying power (Europe – Estimation Senior Strategic) 75% of high-end vehicles 50% of for beauty products 50plus market Facts & Figures Who are the 50plus ? (generational approache) 40 65 50 Important for them Boomers Seniors Health & Wellness Foods and personal care that keep them strong and vital. Reinsurance & Security & Safety Loyal to brands which reinsurance them. Value for money Depending on their life situations and aspirations Ethics & Environmentalism Respond to brands who share theses convictions Desire for new experiences Less and less loyal to brands Pleasure Important value for food. Their needs 70 Ageing Well Convenience Quality - Youth Environment Health Look for food compatible with their health situation (diabetes, menopause, cholesterolis, osteoporosis, transit disorders ...) Financially conservative : have always been more conservative and continue to be with crise. Reinsurance Practicity Healthy products 80 90 Elderly Who are the 50plus ? (Psychographic Segmentations) Leaders 11% Enthusiastics 11% Fearfuls 13% Originals 14% Actives 14% Thinkers 11% Rigorous 11% Sociables 13% Segmentation nestle Segmentation nestel What is competitions doing ? What are our competitors doing ? Health Coca Cola Premuim Heart Wise Danone Actimec – Danacol General Mills Fiber One - Progresso w www www Nostalgia Pepsi Co. Pepsi Natural & Throwback Format/ Packaging General Mills Wanchai Ferry Retail Univeler One of the most advance company on aging in food industry Visions for Nestle waters Vision Nestle Waters leader sur toutes les generations Satisfy a greater number of generations (5 vs 4), with Boomers as an important target while maintaining Seniors' Objective : keep Boomers' loyalty, maintain Seniors' consumption by focusing on needs Aging well – Well being 3 « ETAGES » (mettre en forme) - Functional choresterol, diabetes, menopause, osteoporosis, cognitive functions, Heart Disease and Constipation... - Hydratation – Plus (digestion...) - Hydratation – Base Develop a Care and Benevolence image Promote water consumption as a need in old age Convenience Packaging Format « Easy Easy Universal Design» to use, read, carry, handle, open, understand benefits, shop, pour... Format based on 50plus needs and accepted by younger generations More infos : better decisions Packaging, Communication Sales points, Hotline, News medias... Distribution channels Start dialogue about Seniors with retailers. Explore new distribution channels Retail Convenience delivery Services 50plus with all generations Environment Packaging Communication « Waters for All Local sources Generations » Enlarge the current « family » representation with Sustainable development Source protection Seniors Ressource protection Age less communication Focus on hydration for aging well and well being Focus on benefits for functional waters Water as a factor of successful aging Aging Well & Well being & Pleasure Fact : aging well is the number one need of the 50 plus. In the food industry they want both : pleasure and health. Health issues : choresterol, diabetes, menopause, osteoporosis, cognitive functions REDISTRIBUER LES SLIDES Convenience Product & packaging : « Easy Easy » Easy to : use, read, carry, handle, open, understand benefits, shop, pour... Easy for 50plus = easy for all generations = Universal Design Format based on 50plus needs and compatible with younger generations Environment : very important for Boomers More informations on packaging REDISTRIBUER LES SLIDES Convenience REDISTRIBUER LES SLIDES Services Home delivery More Global Informations on health Retailing Start dialogue about Seniors to retailers Easy access to Nestle products Unilever shows retailers how to follow the money “When our boomer and 50-plus customers plan home improvement projects, we offer the products, services and know-how they need to create an intergenerational living space that welcomes family members of all ages and abilities.” Roger Adams, CMO and senior vice president of Marketing for The Home Depot. Focus on Boomers REDISTRIBUER LES SLIDES Fit their needs – Tell them they are important. This generation feels that they have been ignored for the last 15 years. Focus on Well Being and Aging Well with Healthy Hydration and Functional benefits Enlarge the current representation of « family » (include Seniors in communications) « Waters for All Generations » Focus on innovations and « easy to » Develop a competitive strategy vs tap water Prove and demonstrate benefits Environment is a must Maintain the Seniors consumption REDISTRIBUER LES SLIDES Promote water consumption as a need for old age Use prescriptors (doctors, gynecologists, hospitals, nutritionists, carekeepers...) Publish reports and studies. Establish « standards » of water consumption for Seniors Be close to Seniors Home delivery Better packagings Use carekeepers Develop communication program with insurance & pension cies Develop a Care and Benevolence image Sales Retails / Distributions Start dialogue about Seniors to retailers. Help them to sell to Seniors Explore new distribution channels Retail Convenience delivery : home, drive in, through e-com, retailers, parking, special transports, for retired households, free delivery for very loyal customers. REDISTRIBUER LES SLIDES With strong partnerships & Acquisitions Partnership Retired associations (Carp, AgeUK, Aarp...) Services network. Ex. : Comfort Keepers (Sodexho-US), Una (France)... Insurance & pension companies Professional associations (lobbying) Companies already on Seniors (Saga in UK, Docomo in Japan...) Acquisitions Study the acquisitions of water brands well positionned on 50plus market 50plus with all generations Intergenerational communication Enlarge the current representation of « family » (includes Seniors in communications) Elderly Waters for differente generations should be advertised with Ageless Strategies Baby boomers Functional waters for one generation may be advertised on benefits Generational communication Products for the old age could use a « Senior communication » What does it mean for our differents brands ? Pure life In aging countries : target 50plus and keep younger generations : Universal Communication based on commun values between Boomers and younger generations. Enlarge the current representation of « family » Include 50plus in media plan & P.R. In US and Canada : study the opportunies to partnership with AARP and Carp Functional Ageless communication & functional benefits and histories Example : Hepar focused on Magnesium Contrex is a special case : conquer young generations and keep actual 50plus customers Local Ageless & based on - Origine & heritage - Environment - Benefits Idea in US : Study the possibity for a US local brand to be the 50plus water across the US Nestle as a key actor of Global Aging Nestle as key actor in Global Aging Nestle is one of the right company to be an actor on Global Aging and Aging Well Work with an international institut on Aging Publish researches Publish comprehensive studies for medias and customers Sponsor and organise conferences on Aging Develop an international network of experts on Aging Example : Global survey on ageing and retirement by HSBC and Oxford Aging See the Global Aging Actions as a strategy to conquer new territories Now, this is the moment A unique chance for Nestle Waters to grow - The first boomers have already 65 years - Success stories on aging are now - The big players are beginning to show interest - The market shares are taken now. Syndrome (Google vs. Facebook)