Preliminary Results 24 February 2005 Sir Ian Robinson Chairman Brian Wallace Deputy Group Chief Executive and Group Finance Director Hilton Group plc - Summary of Performance Year to 31 December 2004 £m 2003 £m Variance B(W) Hotels Betting Central costs and income Operating profit (1) Interest Profit before tax (1) 171.3 273.4 (14.5) 430.2 (47.1) 383.1 146.5 214.1 (13.6) 347.0 (74.6) 272.4 Effective tax rate (1) EBITDA (1) 15.5% 561.9 22.0% 485.3 15.8% 20.4p 13.4p 52.2% EPS (1) Net Debt 971.9 16.9% 27.7% 24.0% 40.6% 1,147.7 (1) Before goodwill amortisation and exceptional items 3 Hotels - Like for Like Profit Year to 31 December 2004 £m 2003 £m Variance B(W) Reported profit (1) 171.3 146.5 16.9% Disposal of Pandox - (5.9) Closed for refurbishment (0.5) 2.5 Disposals / new openings (7.7) (2.4) Middle East litigation costs 2.4 - Foreign exchange 3.9 - Like for like profit (1) 169.4 140.7 20.4% (1) Before goodwill amortisation and exceptional items 4 Hotels Worldwide Revpar 2004 vs 2003 Like for Like Hotels, Constant Currencies 18.7% 20% Occupancy % pts growth 15% Rate growth 11.7% 12.7% 11.2% 5% Revpar growth 7.8% 10% 4.2% 12.9% 7.6% 3.6% 5.2% 4.9% 2.5% 0% (5)% (3.1)% (10)% Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec Jan 5 Worldwide Revpar by Ownership Type Like for Like Hotels, Constant Currencies Revpar Growth 2004 vs 2003 - First Half, Second Half, Full Year 16% 14.6% 14% 12% 10% 8% 6% 8.6% 8.5% 6.6% 4.8% 6.9% 5.7% 5.5% 3.8% 4% 2% 0% H1 H2 FY Owned & Fixed lease H1 H2 FY Contingent lease H1 H2 FY Management contract 6 Hotels - Cost Management Like for Like, Constant Currencies Full Year Total £m Increasing revenue £m Declining revenue £m Revenue movement 144.8 199.8 (55.0) GOP Movement (1) 73.6 111.0 (37.4) Incremental conversion 50.8% Rental & Owners return Property taxes / rates Insurance Other Operating profit increase (1) 55.6% 32.0% (35.3) (3.7) (2.0) (3.9) 28.7 (1) Before goodwill amortisation and exceptional items 7 UK Hotels Revpar 2004 vs 2003 Like for Like Hotels 50% London 40% Provinces Total UK 30% 20% 10% 0% Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec Jan (10)% 8 Europe (Hilton Brand) - Revpar by Country Like for Like, Constant Currencies, First Half, Second Half, Full Year 10% 7.9% 8% 6.2% 6.6% 6.4% 6% 4.0% 4% 2% H1 H2 FY 0.3% 0% H1 H2 FY H1 (2)% H2 FY (1.9)% (2.7)% (4)% (3.6)% (6)% Germany France Benelux 9 Scandic Revpar 2004 vs 2003 Like for Like Hotels, Constant Currencies, Scandic Acquired 12% 10% 8% 6% 4% 2% 0% (2)% (4)% (6)% (8)% (10)% 10.2% 9.2% 8.5% 7.1% 6.0% 0.4% 0.0% 0.1% 2.9% Occupancy % pts growth (2.0)% Rate growth (4.7)% (5.5)% Jan 7.9% Revpar growth Feb Mar Apr May June July Aug Sep Oct Nov Dec Jan 10 Scandic Performance 2004 vs 2003 (excluding Pandox) Full year 2003 Actual £m Revenue GOP 500.0 162.0 Inc. conversion Costs Profit (c) Like for like revenue gainers (a) £m 23.4 13.2 Like for like revenue losers (a) £m Other (b) £m 2004 Actual £m (2.3) 0.5 515.1 170.6 (6.0) (5.1) 54.6% 15.0% (148.1) (4.3) 1.9 (2.5) (153.0) 13.9 8.9 (3.2) (2.0) 17.6 (a) At constant currencies (b) Includes support office costs not allocated to individual hotels and foreign exchange (c) 2003 excludes £5.9m of Pandox associate profit, the investment was sold in December 2003 11 Betting and Gaming Year to 31 December UK Retail Ireland & Belgium Telephone Betting - excluding high rollers - high rollers Gross Win 2004 2003 £m £m Operating Profit(1) 2004 2003 £m £m 652.5 575.1 215.3 173.1 69.0 67.6 13.2 11.5 39.8 6.3 30.5 (1.6) 13.6 4.2 10.6 (1.2) 46.1 28.9 17.8 eGaming 89.3 63.7 21.3 14.2 Vernons 20.2 20.2 5.8 5.9 877.1 755.5 273.4 214.1 Betting and Gaming 9.4 (1) Before goodwill amortisation and exceptional items 12 UK Retail Year to 31 December 2004 £m 2003 £m Variance B(W) Gross win 652.5 575.1 13.5% Duty / Gross profits tax (96.4) (84.4) (340.8) (317.6) 215.3 173.1 Other costs Operating profit 24.4% Staff costs per slip 36.30p 32.67p (11.1)% Stake per slip(1) £8.47 £8.37 1.2% (1) Excluding machines 13 Telephone Betting (Excluding High Rollers) Year to 31 December 2004 £m 2003 £m Variance B(W) Gross win 39.8 30.5 30.5% Gross profits tax (5.9) (4.6) (20.3) (15.3) Operating profit 13.6 10.6 28.3% Salary cost per call 69.2p 67.8p (2.1)% Other costs No. of calls (000’s) 6,659 5,995 11.1% Active customers (000’s) (1) 125.2 117.0 7.0% (1) Active customers are those who placed a bet during the period 14 eGaming Year to 31 December 2004 £m 2003 £m Variance B(W) Gross win 89.3 63.7 40.2% Gross profits tax (4.9) (3.2) (63.1) (46.3) Operating profit 21.3 14.2 50.0% Active customers (000’s) (1) Sportsbook Casino Poker Sportsbook registrations (000’s) 306 81 64 357 206 80 25 267 48.5% 1.3% 156.0% 33.7% Other costs (1) Active customers are those who placed a bet during the period 15 Hilton Group plc - Cash Flow Year to 31 December Cash inflow from operating activities Interest, tax and dividends paid Cash flow before capex Capital expenditure Cash flow after capex Proceeds from asset sales Acquisitions / disposals (1) Exchange and other movements (2) Net borrowings movement Opening net borrowings Closing net borrowings (1) (2) 2004 £m 546.8 (243.1) 303.7 (189.6) 114.1 38.6 (6.4) 146.3 29.5 175.8 (1,147.7) (971.9) 2003 £m 501.9 (261.5) 240.4 (189.9) 50.5 20.0 35.3 105.8 (88.7) 17.1 (1,164.8) (1,147.7) Includes betting shop acquisitions Includes £17.8m favourable exchange (2003: £96.0m adverse) 16 Analysis of 2004 Capital Expenditure £m Hotels Acquisition linked development Other Total Hotels LivingWell Betting and Gaming Development – operating assets FOBTs Other (including TVs £4.3m, Ireland £2.2m) eGaming / Telephone betting Total Group 39.1 87.9 127.0 9.0 136.0 20.4 9.5 17.4 6.3 53.6 189.6 17 Impact of IFRS – Business Performance UK GAAP Pro forma IFRS (2) 2004 Profit Before Tax (1) £383m £374m 2% 2004 EPS (1) 20.4p 20.0p 2% £2,554m £2,388m 7% 2004 Net Assets (1) (2) Before goodwill amortisation and exceptional items This includes the pro forma impact of IAS 32 and 39, which will not be adopted until 1 January 2005 18 David Michels Group Chief Executive Five Year Record As at 31 December 2000 2001 2002 2003 2004 Dividend 8.50p 8.92p 8.92p 8.92p 9.60p Debt (£m) 1,374.3 1,473.9 1,164.8 1,147.7 971.9 EPS 14.6p 14.3p 13.4p 13.4p 20.4p FTSE Ranking 89th 73rd 68th 59th 60th TSR Growth 9.4% 5.2% (17.1%) 43.2% 31.8% 21 2005 – Trading So Far 22 23 EPOS 24 New Shops 44 shops purchased since January 2004 A further 37 agreed in 2005 25 270 shops will be relocated, extended or refurbished 26 27 28 2005 9% increase in number of events 7% increase in trading hours 29 eGaming 30 Telephone Betting 31 Ladbrokes Management Chris Bell Chief Executive Ladbrokes Mike O’Kane Ros Barker Alan Ross Andy Scott John O’Reilly Steve Roberts Trading Director Human Resources Director Managing Director Ladbrokes Ltd Finance Director Managing Director eGaming Ltd Managing Director Vernons Richard Ames Commercial Director Alex Kovach International Business Development Director 32 Blackpool Casino 33 Betting Exchanges 34 Ian Carter 35 Historical Revpar Chart Rolling 12 months, Like for Like at Constant Currencies £ 54 53 52 51 50 49 48 01 r 01 01 l 01 01 01 02 r 02 02 l 02 02 02 03 r 03 03 l 03 03 03 04 r 04 04 l 04 04 04 n y Ju ep ov an a y Ju ep ov an a y Ju ep ov an a y Ju ep ov Ja Ma Ma J M Ma J M Ma J M Ma S N S N S N S N 36 Espoo, Finland Hilton Hilton Scandic State of the Nation Nagoya, Japan Otaru, Japan Offenbach, Germany Hilton Hilton Scandic Morumbi, Brazil Athens, Greece 37 Future Openings Hilton Bangkok, Thailand Sydney, Australia Hilton Bari, Italy (Scandic by Hilton) Shenzhen, China Qasr al Shaq, Saudi Arabia Barbados, Caribbean Santo Domingo, Dominican Republic Cebu, Philippines Phuket, Thailand (Conrad) Barcelona Diagonal Mar, Spain Dubrovnik, Croatia Sydney, Australia Dublin Airport, Ireland Tokyo, Japan (Conrad) Millennium Hilton Bangkok, Thailand Portorosa, Sicily Hilton • • • • • • • • • • • • • • Millennium Hilton 2005 Barbados Tokyo, Japan 32 hotels (7,866 rooms) to open in 2006 and beyond 38 Scandic by Hilton Scandic Franchises Bari, Italy 39 Conrad Waldorf, NY, USA Conrad Istanbul, Turkey Conrad Bangkok, Thailand Conrad Conrad Conrad Hotels Cairo, Egypt Miami, USA 40 Hotel Property Planning to raise £300m-£400m 41 Hilton Taba, Egypt 42 BDRC Measure UK* Rank Europe* Asia Pacific** Middle East** Rank Rank Rank Prompted Awareness Unprompted Awareness 1st 2nd 1st 1st 1st 2nd 3rd 3rd Brand Preference -1st Choice 1st 1st 1st 3rd 1st 4th/worse 2nd 3rd 1st 2nd Brand Usage 1st 2nd Brand Loyalty 2nd 1st 4th/worse 3rd Brand Ranking Index 1st 1st 2nd 1st -1st or 2nd Choice *BDRC Survey 2003 **BDRC Survey 2004 43 2005 Capex 2000 £m 2001 £m 2002 £m 2003 £m 2004 £m Forecast 2005 £m 278 144 88 71 97 120 40 40 41 43 54 70 Major property purchases(1) 147 - 59 76 39 20 190 190 210 Capex: Hotels Betting Capital expenditure(2) 465 184 188 Disposals - hotels (13) (355) (335) 452 (171) (147) (1) Including acquisition linked development (2) Excludes potential betting shop acquisitions (9) 181 (36) 154 44 Preliminary Results 24 February 2005 Appendix Hotels – Analysis by Contract Type Owned Fixed Contingent lease lease Managed Franchise LivingWell Total No. of hotels 64 49 154 110 26 n/a 403 No. of rooms 16,350 10,337 33,625 34,618 7,706 n/a 102,636 565.6 276.4 833.8 1,002.7 3.6 50.0 2,732.1 103.0 295.2 370.0 3.6 19.1 988.3 (65.5) (19.4) (11.4) (182.4) (27.6) (41.6) (332.0) - (0.9) (4.0) (4.5) (4.3) (592.9) (96.8) (101.6) £m Turnover Gross operating profit 197.4 Less: Rental & owners return (9.0) Depreciation (45.3) Other costs / income (43.4) 2004 Profit 99.7 6.7 43.6 38.0 2.7 6.3 197.0 2003 Profit 82.6 4.3 34.8 35.8 - 7.4 164.9 47 Geographical Revpar by Ownership Type Like for Like Hotels, Constant Currencies Owned & fixed lease Contingent lease Managed UK 8.7% 5.9% 10.0% Europe & Africa 1.6% 6.0% 1.9% Middle East & Asia Pacific 9.1% 14.7% 10.6% 10.5% 14.0% 18.2% 5.7% 6.9% 8.6% Americas Total 48 Yield Premium - Hilton vs London Market Cumulative Year to Date Revpar Premium £85 25% £80 20% £70 15% £65 10% £60 5% £55 £50 Revpar Premium Revpar £75 0% Jan Feb Mar Apr Hilton Revpar Premium 2004 May June Jul Aug Sep Hilton Revpar 2004 Oct Nov Dec Market Revpar 2004 Market Source: PKF Hotel Consultancy Services Market is 8 competitor chains - Marriott International, InterContinental, De Vere, Millennium & Copthorne, Thistle, Le Meridien, Whitbread, Sheraton 49 Yield Premium - Hilton vs UK Provincial Market £60 25% £55 20% £50 15% £45 10% £40 5% £35 0% Jan Feb Mar Apr Hilton Revpar Premium 2004 May June Jul Aug Sep Hilton Revpar 2004 Oct Nov Revpar Premium Revpar Cumulative Year to Date Revpar Premium Dec Market Revpar 2004 Market Source: PKF Hotel Consultancy Services Market is 8 competitor chains - Marriott International, InterContinental, De Vere, Millennium & Copthorne, Thistle, Le Meridien, Whitbread, Sheraton 50 Breakdown of Lease Commitments Forecast land and buildings lease commitments for 2005 Fixed lease £m Minimum guarantee £m Contingent lease £m Total £m Hotels 79.5 88.2 110.7 278.4 Betting 38.1 - - 38.1 5.5 - - 5.5 88.2 110.7 Property / Centre Total 123.1 322.0 • Also circa £18m other operating lease commitments Forecast contingent commitments are based on 2005 forecast results 51 International Financial Reporting Standards Background • Under EU regulation, Hilton is required to report its results for 2005 under IFRS • Key differences from UK GAAP highlighted at 2003 Prelims announcement • Pensions and employee benefits • Deferred tax • Goodwill, brands and licences • Share-based payments • Derivatives, hedge accounting and convertible bond • 2004 opening balance sheet and 2004 comparative information now completed and audited. This comparative information may be amended by future changes in IFRS and its interpretation • Hilton has adopted Financial Instruments standards (IAS32 & IAS 39) from 1 January 2005 • Unaudited pro forma financial information has been prepared to illustrate the impact of IAS 32 & IAS 39 on 2004 results 52 IFRS – Summary Key Impacts • 2004 pro forma EPS reduced by 2% • Potential for increased volatility due to fair value of derivatives and pensions • 2004 Net Assets reduced from £2,554m to £2,388m (pro forma) • Cash flows unaffected IFRS Timetable • Detailed reconciliations from UK GAAP are available on website www.hiltongroup.com • IFRS conference call for interested parties at 10am (UK time) on 3 March 2005 • Interim IFRS financials announced 25 August 2005 53 IFRS – First Time Adoption Elections • Business Combinations - no restatement prior to Transition Date (1 January 2004) • Employee Benefits - all actuarial gains and losses recognised in equity at Transition Date • Share-based payments - only awards granted after 7 November 2002 have been considered • Financial Instruments - not adopted until 1 January 2005, pro forma impact on 2004 disclosed • Property, Plant & Equipment - no remeasurement of assets to fair value at Transition Date 54