Role Description
Position Title:
Senior Tutor
Position Location:
School of Information Management
Fixed Term positions for trimesters 1 and 2, 2013
The Senior Tutor must work in the best interests of the University including its community of students and staff.
The Senior Tutor must also assist the University to meet its mission, and strive to behave in a manner that
reinforces the University’s values.
OUR MISSION
We play a leading role in shaping New Zealand’s future by:
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Adding significantly to the knowledge and understanding of natural phenomena, society, culture and
technology through research, teaching, and interdisciplinary perspectives
Engaging with local, national and international communities in creating, disseminating and applying
knowledge that has scholarly or societal impact
Developing graduates with skills in leadership, communication, and critical and creative thinking.
OUR VALUES
Our values guide and inform our strategic goals, policy and practice. They are the principles behind our
actions, a means of creating and sustaining an environment of trust and mutual understanding.
Academic freedom:
 We protect academic freedom and defend the autonomy of Victoria University of Wellington.
Excellence in all of our activities:
 We are committed to developing and recognising excellence in research, creative activity, scholarship,
teaching and learning and administration.
Knowledge and expertise:
 We strive to advance pure and applied knowledge and expertise, and to disseminate both through teaching
and research.
The Treaty of Waitangi:
 We are committed to using the Treaty to guide our obligations to Māori as tangata whenua and Treaty
partners.
Internationalisation:
 We are committed to our participation in the international community of scholars and to the pursuit of a
global perspective in our learning, teaching, research and services.
Accountability:
 We effectively manage and account for our resources and apply them to the maximum benefit of Victoria.
Honesty and respect:
 We require ethical behaviour in all our activities and interactions.
Equity:
 We are committed to equity of opportunity for all our staff and students.
A strong university community:
 We encourage the active participation and contribution of academic and general staff, students, alumni,
benefactors and friends in the life of the university.
Community engagement:
 We seek active engagement with the communities we serve and value the benefits we bring to each other.
Sustainability:
 We strive for an environmentally sustainable university and society.
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Purpose of the Organisational Unit
Victoria University of Wellington
Victoria University of Wellington is a state-funded University based in the capital city of New Zealand. It is one
of the oldest and most prestigious universities in New Zealand and is renowned for its teaching and research. It
has established an international reputation for the high quality of its graduates and research and it has a proud
tradition of academic excellence. The University consists of eight faculties: Commerce (Victoria Business
School), Architecture and Design, Humanities and Social Sciences, Education, Engineering, Science, and Law.
The Faculty of Graduate Research administers and oversees all doctoral programmes at Victoria University of
Wellington. In addition, Toihuarewa is a forum for Māori student and academic issues and partnerships. W ithin
the University there are 29 schools and over 40 research institutes. There are over 22,000 students from a wide
range of cultural backgrounds, and approximately 1,900 permanent staff at Victoria, making it one of
Wellington’s most significant employers.
Victoria University is situated in the heart of the business and government districts of Wellington and close links
are maintained between the Faculty and the city. The Victoria Business School and the Faculty of Law are
located at the Pipitea Campus in downtown Wellington. Wellington offers a lively cultural and arts scene, a
variety of restaurants, and opportunities for a wide range of outdoor activities. The city is centrally located in
New Zealand and the magnificent scenic and outdoor recreation attractions of the rest of the country are within
easy access. The University’s location in New Zealand’s capital city facilitates links with the finance and
business sectors, national sector organisations, and government policy-makers.
Victoria Business School
The Victoria Business School (Faculty of Commerce) is made up of six schools. These are Accounting and
Commercial Law, Economics and Finance, Government, Information Management, Management, and
Marketing and International Business. The Pro Vice-Chancellor is Professor Bob Buckle.
The Victoria Business School offers a Bachelor of Commerce (BCom), Bachelor of Tourism Management
(BTM), a variety of Honours and Master’s degrees, as well as PhD and DGov degrees. Included in the suite of
Master’s programmes are the Master of Applied Finance (MAF), Master of Business Administration (MBA),
Master of Information Management (MIM), Master of Information Studies (MIS), Master of Management Studies
(MMS), Master of Professional Accounting (MPA), Master of Public Policy (MPP), Master of Public
Management (MPM), Master of Strategic Studies (MSS) and the Master of Tourism Management (MTM). A
number of certificate, diploma and executive development courses are also offered throughout the Faculty.
The Victoria Business School continually seeks formal accreditations and certifications from international
organisations. The School is among just 58 business schools worldwide that hold the 'triple crown' of
international accreditations of the European Quality Improvement System (EQUIS), Association to Advance
Collegiate Schools of Business (AACSB) and the Association of MBAs (AMBA). We are among a select group
of business schools worldwide and one of only three in Australasia and the only one in New Zealand to have
achieved dual AACSB accreditation in business and accounting.
Several other programmes have international accreditation including the Tourism programme, which is
accredited by TedQual. The Master of Information Studies (with ARCR endorsement) is accredited by the
Records and Information Management Professionals Australasia (known as the RIM Professionals Australasia),
and the Master of Information Studies (with LIBR endorsement) is recognised by the Library Association of New
Zealand Aotearoa (LIANZA).
The School of Information Management
The role of the School of Information Management is to undertake teaching and research to a standard
recognised internationally as excellent in the fields of Information Systems, Electronic Commerce, Information
Studies, Information Management and related areas.
Role Purpose and Scope
The role of Senior Tutor is to provide teaching support for the Course Co-ordinators of undergraduate courses
in Information Systems (INFO) and Electronic Commerce (ELCM) in the Bachelor of Commerce (BCom) and
Bachelor of Business Information Systems (BBIS) programmes.
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Key Result Areas
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Teaching support for designated undergraduate INFO and/or ELCM courses
Assisting with selection and management of tutors, lab assistants and markers
Administration of tutorials and workshops, and associated room bookings
Revising existing tutorial and workshop material and assisting with re-writing as necessary
Delivering tutorials and workshops if required
Assisting with delivery of tutorial and practical classes
Daily student consultation
Collecting of assignments on due dates and distributing to markers
Assisting with setting assignments and final examination to required VUW standards, in consultation with
lecturers
Assisting with marking assignments, assessments and any final examinations to the required VUW
standards, within agreed timeframes
Assisting Course Co-ordinator(s) with maintenance of student assignment and examination records
Maintaining Blackboard site(s) and assisting with the operation of associated student discussion forums for
designated undergraduate INFO and/or ELCM courses
Assisting with organising and attending Undergraduate promotional events such as Study @ Vic Day and
Tutor functions etc.
Other duties as determined by the Head of School
Challenges
The role of Senior Tutor (100-level) will be based at the Kelburn Campus due to 100-level classes being taught
at the Kelburn Campus. The rest of the School staff is based at the Pipitea Campus, including the Senior Tutor
(200/300 level). Each Senior Tutor will also have a hot desk as required at the other campus. There will be
communication challenges associated with students, staff and teaching being spread across two campuses,
particularly for the 100-level Senior Tutor.
Key Relationships
The Senior Tutor reports to the Undergraduate Programme Director and takes day to day direction from the
Undergraduate Programme Manager. The Senior Tutor will develop and maintain excellent relationships with:
 Head of School
 Undergraduate Programme Director
 BBIS Programme Director
 Undergraduate Programme Manager
 School Manager
 Course Co-ordinator(s) of designated undergraduate courses
 Other academic and administrative staff in SIM
 Tutors and students
Education, Experience and Knowledge required
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Graduate in Information Systems, E-Commerce or equivalent
Interest in education and educational administration
Basic knowledge of teaching
Experience tutoring for the School of Information Management, or equivalent
Study or work experience with Victoria University of Wellington is desirable but not essential. Job training will be
provided.
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Key Competencies
CORE COMPETENCIES
CUSTOMER FOCUS
Individuals who display this
competency understand and
believe in the importance of
customer service. They listen to
and understand the needs of
internal and external customers.
They meet and exceed
customer needs to ensure
satisfaction
SELF M ANAGEMENT
Individuals who display this
competency effectively plan and
organise their work to achieve
desired outcomes. They are
proactive, remain focused, take
action to overcome obstacles
and follow through to completion
INTEGRITY
Individuals who display this
competency are open, honest
and consistent in behaviour and
can be relied upon. They
generate confidence in others
through their professional and
ethical behaviour
INNOVATION
Individuals who display this
competency question the way
things are done, learn from past
mistakes and generate new and
creative ideas to improve the
status quo
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Demonstrates the importance of customer service by giving customer needs
top priority
Deals effectively with customers by displaying a professional, courteous, and
empathetic approach
Thinks about issues from the customers perspective, understanding their
area of work and their needs
Seeks feedback on the quality of service to customers and takes action to
improve services
Considers Maori and multicultural issues when delivering and developing
customer services
Takes personal responsibility for making things happen
Identifies, allocates and manages time and resources required to achieve
outcomes
Sticks to a task until the desired results are achieved efficiently and
effectively within agreed timeframes
Sets up and maintains systems for checking the quality of work outputs
Displays ethical and professional behaviour in all situations
Follows established organisational policies and procedures
Demonstrates openness and honesty when dealing with issues, day to day
tasks and people
Follows through on commitments
Applies consistent standards that are fair and objective to all situations
Proactively assesses own work patterns in order to improve efficiency and
effectiveness
Takes the initiative and originates action required to improve the status quo
Generates new and creative ideas – is not afraid to think ‘outside of the box’
ROLE SPECIFIC COMPETENCIES
COMMUNICATION
Individuals who display this
competency effectively
communicate with a wide range
of people in all situations, both
orally and in writing
TEAMWORK
Individuals who display this
competency show a genuine
intention to work co-operatively
with others in a team setting in
order to achieve results and
team goals
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PEOPLE M ANAGEMENT
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Individuals who display this
competency use a variety of
styles and methods to develop,
motivate and empower others
towards achieving their own and
organisational goals
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Checks for mutual understanding
Demonstrates effective listening skills
Adjusts communication style to suit the needs of the audience
Communicates key points clearly and concisely
Presents ideas in a logical sequence
Uses non-discriminatory language
Demonstrates understanding of cultural differences in regard to
communication
Contributes to and supports team activities
Accepts share of workload, to help others and the team
Demonstrates respect towards all other team members
Shares ideas/information, resources, and experience with team members
Is open minded, listens to others points of view
Creates an open and trusting environment where others are confident to raise
and discuss issues, problems or ideas
Involves others as far as possible in relevant decision making processes
Considers workloads, skills, abilities and potential when delegating work
Deals with conflict or performance issues, working with parties to achieve a
positive outcome
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EMPLOYMENT CONDITIONS SCHEDULE
POSITION TITLE:
Senior Tutor
School of Information Management
In the event that you are successful in your application for the position, for the first 30 days of your employment
you will be covered by an Individual Employment Agreement, the terms of which are contained in the Tutors’
(and other Teaching and Research Support Staff Collective Agreement (CA). After the 30-day period, if you
choose not to join a union that is a party to the CA, you will become a party to the General Terms and
Conditions for Tutors’ (and other Teaching and Research Support Staff Collective Agreement (GTC). The GTC
is consistent with the CA except it has no reference to any union. The table below describes the core
employment conditions that are attached to the position you are applying for.
Core Employment
Conditions
Collective Agreement (CA) / General Terms
and Conditions (GTC)
Tenure
Fixed Term
Trimester 1: 18 February – 30 June 2013
Trimester 2: 1 July - 15 November 2013
Salary
From 1 January 2012
$51,785 with a range to $60,264 per annum
Hours
Senior Tutor (100-level):
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30 hours per week
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0.75 FTE
Senior Tutor (200/300-level):
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32 hours per week
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0.8 FTE
Standard leave and
holiday provisions
In lieu of holidays, 8% of gross earnings will be paid on expiry
of employment
University Holidays
5 days as per the CA
For an application pack and role description please contact Simon Park, Undergraduate Programme
Manager, School of Information Management, email simon.park@vuw.ac.nz or Tel 04 463-6950.
Information about the School of Information Management (including information about courses and staff) can be
found at http://www.victoria.ac.nz/sim/
Applications are to be posted or emailed to:
Simon Park, Undergraduate Programme Manager
School of Information Management, Victoria University of Wellington, P O Box 600, Wellington
*An application must include a covering letter, a current CV and a completed Application Form.
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