WBC Fibre to the Cabinet (FTTC)
Overview
Aug 2011
Author – Lee Martin
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*Reflects current thinking: Subject to change
Legal and Confidentiality Statement
This Presentation is supplied by BT for discussion purposes only and is confidential and should not be disclosed
without British Telecommunications plc’s (BT’s) through the BT Wholesale FTTC Product line, permission (Please
treat it accordingly and do not forward, republish or permit unauthorised access. Details within it may be subject to
change for technical, commercial or operational reasons.
Certain statements in this Presentation are forward-looking and are made in reliance on the safe harbour provisions of
the US Private Securities Litigation Reform Act of 1995. These statements include, without limitation, those
concerning: broadband products; implementation of BT’s 21st Century Network. Although BT strongly believes that
the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these
expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual results
may differ from those expressed or implied by these forward-looking statements. Factors that could cause differences
between actual results and those implied by the forward-looking statements include, but are not limited to: material
adverse changes in economic conditions in the markets served by BT; future regulatory actions and conditions in BT’s
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market conditions affecting BT’s performance. BT undertakes no obligation to update any forward-looking statements
whether as a result of new information, future events or otherwise.
The information contained in this Presentation represents our current thinking about future product developments at
the time of publication. Any developments and time scales contained within this Presentation are estimates for
information purposes only and do not constitute any contractual or other obligation. In relation to any
products/services referred to in this Presentation which are currently under development and/or trial, BT gives no
undertaking or other commitment that the product/service will be made commercially available. BT reserves the right to
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referred to in this Presentation, future availability and participation in any such trials with future BT products/ services
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© British Telecommunications plc, 2011. Any third party right are hereby acknowledged. All rights reserved.
Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000
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BT’s Investment in fibre access
•
£2.5bn investment to roll-out fibre to two-thirds of UK premises by 2015*
– No other company in the world is investing as much in fibre without either public
sector support or a regulatory regime that allows the company to make far greater
returns.
•
Deploying at scale and pace
– Over the course of the programme we’ll be installing c.30,000 cabinets, enabling
over 1,000 exchanges, laying over 50,000km of fibre, supported by c.32,000
engineers
– Building the equivalent of the fibre network in Singapore every quarter
– More than twice the pace of Deutsche Telecom, AT&T, Verizon & Belgacom & more
than three times the pace of peers in Japan and Korea
– 50 CPs currently selling the service, with customer take up accelerating
– Training our engineers is a key priority. We’ve doubled the number of apprentices
and last year trained nearly 1,500 additional engineers to do managed fibre installs.
– today we’re making live approximately ~250 cabinets each week with over 5 million
premises passed (Aug ‘11)
– Likely that this time next year >6,500 households a week will be signing up
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*Reflects current thinking: Subject to change
Fibre broadband case studies
“I used to spend a lot of time just
drumming my fingers. With FTTC, the
queue of files just evaporates. I reckon I’m
releasing 20 per cent more time every day
for productive work. We’re convinced it’s
second to none within the UK.”
Sam Mably, Bluequest Media
Marketing & design agency, North London
Zen Internet customer, trialling up to 40Mbit/s
service
Bluequest media enjoying faster broadband
“Our first FTTP* trialist is getting a
massive 90+Mbit/s download speed as
well as 15Mbit/s upload. Certain
limitations on copper such as the speed
decreasing the further you are from the
exchange are no longer an issue.”
Dave Tomlinson, Plusnet
About Herbie Hopkins, Milton Keynes, the first
end user trialling up to 100Mbit/s fibre service
*product under development and trial
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*Reflects current thinking: Subject to change
Wholesale Broadband Connect (WBC)
Product Portfolio
© British Telecommunications plc
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WHOLESALE BROADBAND CONNECT
Offering a flexible, versatile rich portfolio
‘Mixed economy’:
 Fibre & copper options
 Customer choice & flexibility
Managed service:
 Openreach provides access in the ‘last mile’
 BT Wholesale provides a range of managed
broadband services
As much or as little as CPs want:
 Component & managed service options
 From BT Plusnet Partner to complete outsourcing
Ease of use:
 Standardised systems & processes
 Streamlined service delivery
 Common backhaul option…
Enhancements, for example:
 Real-time QoS, business services…
Working in ‘partnership’ with others
 To accelerate high-speed broadband rollout
© British Telecommunications plc
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*Reflects current thinking: Subject to change
Next Generation Broadband Mixed Economy
*
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* Product
under development and trial
Wholesale Broadband Connect (WBC)
Street
Level
Exchange
Level
Core Node
EoI
ADSL2+
MSAN
Aggregation
Point (x 20)
FTTC
VDSL2
GEA POH
Node
21C BRAS
L2S
FTTP/
GPON
ADSL1
MSIL
MSIL
(~1000)
20C BRAS
DSLAM
*
WBC
WBMC
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*Reflects current thinking: Subject to change
Backhaul
CP
Datacenter
WBC FTTC Product
•
•
•
•
•
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Up to 40Mb downstream & 2 & 10Mb upstream
Home installation required
Supports line rates from 5Mb to 40Mb
SVLANS for Fibre
Part of the WBC product family
*Reflects current thinking: Subject to change
Access Portfolio
*
PREMIUM CARE
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*Reflects current thinking: Subject to change
Flexibility, Choice & Differentiation
12 MBPS (STANDARD)
16 MBPS (ELEVATED)
16 MBPS (ELEVATED)
16 MBPS (ELEVATED)
16 MBPS (ELEVATED)
PREMIUM CARE
PREMIUM CARE
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PREMIUM CARE
*Reflects current thinking: Subject to change
WBC FTTC
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WBC FTTC Rates & Throughput Matrix
The actual rates that can be supported on any individual line will be influenced by two main
factors. Either of these two factors may result in the End User experiencing a drop in the speed
from what was originally achieved.
1. The distance of the copper connection from the End User’s premises to the Street Cabinet
2. The number of End Users signed-up and using the common cable which will determine cross-talk
noise impact.
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*Reflects current thinking: Subject to change
WBC FTTC Fault Threshold Rates (FTR)
The FTR is the rate below which line rate (synchronisation faults) can be reported is set for both
downstream and upstream rates (where applicable) when the WBC FTTC service is provided .
WBC FTTC Dynamic line Management (DLM)
The DLM profiles for WBC FTTC are controlled by Openreach and operate as a closed box (i.e. No
manual configuration is permitted). The banded profiles currently offered by Openreach are as follows;
• Standard (the default setting): Aims to keep the line working with only a few errored seconds and
retrains each day
• Stable: Offers a more assured level of stability, by providing increased error protection and allowing
the line to work at a lower speed – a trade off against potential higher latency
• Speed: Allows for a higher line rate, by sacrificing stability.
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*Reflects current thinking: Subject to change
Key CP Pre-order Responsibilities
Before placing a WBC FTTC order the CP must:
•
•
•
•
•
•
Inform the End User (EU) the details of connection.
Ensure the EU is within the WBC FTTC Service availability area.
Check that no incompatible services exist on the EU’s PSTN line.
Check there is a valid contract for the use of a BT PSTN direct exchange line forming part of the BT
Network over which the WBC service will be provided.
Agree a proposed connection date with the End User (which is no earlier than the minimum standard
lead-time).
Advise the End User that the service is not universally available within the WBC FTTC Service
availability area due to the physical characteristics of the EU’s telephone line.
Before installing the WBC FTTC service, the CP must ensure the EU is aware;
•
•
•
•
•
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The VDSL modem will need to be directly connected to the SSFP on the main socket.
Connection of the Service may cause fax machines and modems used on the PSTN line to operate at
a reduced speed.
Connection may affect security or burglar alarm systems that use the PSTN service.
Sufficient mains power sockets must be available for any other mains powered equipment that may be
associated with your service.
That a BT Openreach engineer will visit their premises to “install” the service.
*Reflects current thinking: Subject to change
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Installation of WBC FTTC
During the installation of the WBC FTTC service, the Openreach engineer will install
the following:
Service Specific Front Plate (SSFP)
• The SSFP splits the delivery of telephony and DSL signals at the NTE5, delivering each service
to a separate port on the socket to remove interference.
• Note: this is the Openreach physical network demarcation point within the EU’s premises
1. Active NTE (VDSL2 Modem)
• A VDSL2 modem will be supplied and connected to the data port of the service specific front
plate. This allows BT to monitor and test the service provided.
• Note: ADSL filters are not required in the EU’s premises for WBC FTTC as the service is
provided directly to the NTE5 (and data extension kit if provided), and not through to the
telephony extensions.
2. Power Supply (for Active NTE)
• A single, low voltage power interface will be provided for use with the standard domestic UK
supplied 240V (ac) and conform to the relevant standards. The power consumption is <9 W.
• Note: It is the CP‟s responsibility to make sure that there are enough mains socket outlets to
provide a power supply for equipment, which may form part of your service at the EU’s premises.
3. Data Extension Kit (Home Wiring Solution)
• If the active NTE is to be sited more than approximately 1.5 metres from the NTE5, a data
extension kit will be required (up to an additional maximum of 30m).
• Note: The data extension kit is a chargeable addition; CP‟s are advised to determine whether
this kit is required for their End Users in advance of an order being placed.
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*Reflects current thinking: Subject to change
FTTC Installation Equipment (Illustration)
The active Ethernet EU port on the Active NTE will support:
• 10/100Base-Tx with RJ-45 connectivity
• Auto-negotiation and MDI/MDIX auto-sensing.
• Data transfer at wire-speed for all packet sizes.
• Built-in layer-2 switch
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*Reflects current thinking: Subject to change
WBC FTTC Maintenance Classes
Maintenance
Class
Operating Hrs
Fix Time
Engineering visits
Class 5
24 / 7 including UK
Public and Bank
holidays
40hrs
• 8am – 6pm Monday to Saturday
• Excludes Regional Public and Bank
Holidays
Class 4
24 / 7 including UK
Public and Bank
holidays
Response
< 3hrs
Fix
< 20hrs
• 8am – 6pm Monday to Saturday
• Includes Regional Public and Bank
Holidays)
• Out of hours where unrestricted access is
available
Class 14
24 / 7 including UK
Public and Bank
holidays
7hrs
• 8am – 6pm Monday to Saturday
• Includes Regional Public and Bank
Holidays)
• Out of hours where unrestricted access is
available
Considerations
• Maintenance Category 14 SLAs will not be applicable in the Highlands and Islands of Scotland.
• You can report End User faults via the EcoPlus Portal or B2B
• All End Users must report any faults to you in the first instance.
• End Users should continue to report any PSTN related faults direct to their PSTN Service Provider
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*Reflects current thinking: Subject to change
WBC FTTC Customer Service Plan
The purpose of the Customer Service Plan (CSP) is to help you and your
customer succeed with FTTC.
The document provides a guide to BT Wholesale’s WBC FTTC End User
Access order and fault management processes and contains useful
contact information for Service and Support Teams to enhance your
experience.
The WBC FTTC Customer Service Plan by following the link below;
https://www.btwholesale.com/pages/static/Library/Technical_Documents_and_P
rocedures/Customer_Service_Plan/supportandtools.htm
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*Reflects current thinking: Subject to change
Market
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The Demand for Access Speed
PROPORTION OF BUNDLES PURCHASED (%)
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*Reflects current thinking: Subject to change
A FASTER & RICHER EXPERIENCE
 Network backup - much faster uploads and
downloads
 HD TV content and gaming - improving the
customer experience
 VoIP - many telephone lines via one connection
 HD Video conferencing - professional quality
without the need for expensive equipment or
networks
 HD security - video surveillance without the
need for expensive set-up costs
 Cloud services - network-based computing,
enabling session mobility with zero-configuration
 Desktop sharing – ‘see what I see’ experiences
…with the ability to run
multiple applications
simultaneously
 Content opportunities - innovative & exciting
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*Reflects current thinking: Subject to change
Regional Opportunities
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Regional partnership bids
- Cornwall & Isles of Scilly super-fast broadband programme
• Partnerships accelerate higher speed broadband
rollout - this is one of the:
 UK’S MOST AMBITIOUS DEPLOYMENTS
 MOST BOLD RURAL DEPLOYMENTS GLOBALLY
• £132m* programme over 3-4 years:
 £78.5m BT; £53.5m EU
• Announced 30 September 2010:
 To global media attention
 First end users about to be connected
• Key objectives:
 For 80-90 per cent of Cornish businesses to have access to fibre
broadband by 2014
Tens of thousands local businesses to benefit, creating 4k &
protecting 2k jobs
 Half local businesses to receive 100Mbit/s fibre broadband
• Delivered by Openreach, BT Wholesale & Cornwall
Development Company
• Competition ready infrastructure
 End user services offered by any ISP
• Substantial independent marketing programme
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The exact amount is dependent on demand for fibre from local businesses and could be lower than
£132 million. The next generation broadband project is part financed by the European Union with up to
£53.5 million from the European Regional Development Fund Convergence Programme, through the
South West Regional Development Agency.
*
Reaching rural communities within our
deployment plans
Taffs Wells, Wales
• Rural town on the outskirts of Cardiff
• 2470 homes and 335 businesses
• Broadband speeds of 6.5 Mbps and
below
• As part of the commercial rollout BT is
deploying fibre to 8 cabinets
• Enabling 1989 premises
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Calder Valley
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•
•
•
Rural town on the outskirts of Halifax
4500 homes and 435 businesses
Broadband speeds of 4 Mbps and below
As part of the commercial rollout BT is
deploying fibre to 13 cabinets
• Enabling 3927 premises
*Reflects current thinking: Subject to change
Public Private Partnership - realising the
shared vision to reach the ‘final third’
Northern Ireland
Cornwall
• BT has pledged to invest £30m in the
government’s Next Generation
Broadband Project
• FTTC technology to a majority of
businesses with other fixed line
solutions being used where appropriate
• Will provide more than 1,000 cabinets
across 166 exchanges
• Wholesale level solution to ensure all
Service Providers can access services
at the same T&Cs and cost. Increased
competition will benefit end users
• White label marketing campaign
delivered prior to the enablement of an
area to generate awareness of next
generation broadband
• Most ambitious rural broadband project
in the world
• EU contribution of £53.5m is unlocking a
BT investment of £78.5m. In addition to
the £2.5bn we’ve already committed to
the roll-out of fibre
• 25,000 businesses and 263,000
premises covered
• SFBB access to up to 90 per cent of
local businesses and homes by 2014.
• An array of service providers offering
competition and innovation
• A mixed economy infrastructure
comprising FTTP*, FTTC, ADSL2+,
wireless and satellite broadband
• Everyone to get improved speeds
DETI objective: “increase the availability of next
generation broadband speeds to 85% of
businesses by 2011.”
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*under development and trial
The Future
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BUSINESS BROADBAND’S COMING OF AGE
We’re helping our customers’ business customers
get the most out of broadband by:
• Increasing WBC copper & fibre footprints
On-going
•
Annex M – a WBC copper upstream booster service
5 August 2010
•
Offering a throughput guarantee of a minimum of
2Mbit/s downstream on the WBC Elevated service
2 September 2010
•
Improving business class maintenance options
16 September 2010
•
•
Increasing throughput April 2010 & 30 September 2010
A “custom” Option for Dynamic Line Management
1 November 2010
And introducing……
• Real-Time QoS & WBC Fibre to the Premise (FTTP)
In trial now
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Next generation
broadband can be
truly tailored to
meet business
needs