The Higher Canadian Institute for Business and Engineering Technology Quality Assurance Unit Course Specification Course Title: Marketing Channels Course Code: BADM 215 I. Basic Course Information Program(s) on which the course is given: Business Administration Core or elective course of program Core: Department offering the course: Business Academic level: Second Semester in which course is offered: Fall Course pre-requisite(s): BADM 106 Credit Hours: 3 Contact Hours Through: 5 Lecture 3.0 Tutorial* 2.0 Practical* 0.0 Total 5.0 Approval date of course specification:September 2013 II. Overall Aims of Course This course provides management of distribution and sales channels as well as distribution and logistics of products and services. The course also explores the role of the market channel in the marketing planning of the product and the surrounding factors affecting it as the global, socio-cultural, and technological changes that have taken place within the industry, and testing its efficiency. III. Program ILOs covered by course Program Intended Learning Outcomes (By Code) Knowledge & Intellectual Skills Professional Skills Understanding K11,K12,K15 I5, I6 P7, P10,P18 General Skills G1 1 The Higher Canadian Institute for Business and Engineering Technology Quality Assurance Unit Course Specification IV. Intended Learning Outcomes of Course (ILOs) a. Knowledge and Understanding Upon completion of the course, students should be able to: K.1Recognize marketing channel systems and channel management. K.2Express the major distribution channels and logistics models . K.3 Discuss emerging issues that represent significant challenges at thesame time opportunities for logistics b. Intellectual/Cognitive Skills Upon completion of the course, students should be able to: I.1 Critically review and discuss emerging issues that represent significant challenges at the same time opportunities for logistics and distribution and sales channels I.2 To show the role of Marketing Channels in the larger field of Marketing Management c. Practical/Professional Skills Upon completion of the course, students should be able to: P.1 Identify and various distribution and sales, and logistics activities involved in the supply chain/distribution channels P.2 Analyze the various distribution and sales, and logistics activities involved in the supply chain/distribution channels P.3 To help students identify strategies and tactical decisions made by those responsible for managing marketing channels and distribution systems P.4 Develop the right combination/integration of these activities both domestically and globally d. General and Transferable Skills Upon completion of the course, students should be able to: G.1Develop an analytical and integrative framework, which reflect this importance of distribution and sales channels, and logistics to generate and/or add value to overall customer satisfaction. V. Course MatrixContents Main Topics / Chapters Duration (Weeks) 1- Role of Marketing Channels 2 2- 3 Channel design and planning 3- Supply Chain Management 4- Logistics 2 5- Managing Marketing Channels 3 Course ILOs Covered by Topic (By ILO Code) K & U I.S. P.S. G.S. K1 P1, K2 I1 P2, G1 P3 I2 P2 2 K1,K3 I2 I1,I 2 P1 P1, P2, G1 2 The Higher Canadian Institute for Business and Engineering Technology Quality Assurance Unit Course Specification P3, p4 Net Teaching Weeks 12 VI. Course Weekly Detailed Topics / hours / ILOs Week No. 1,2 3,4,5 1. Identify marketing channel structures 2. Describe institutions in marketing channels 3. Summarize key functions performed by channel members 1. Explain criteria used to select channel members 2. Relate channel planning to a firm's marketing strategy 3. Describe push-pull strategies 4. Identify channel information systems 5. Compare local, regional, national, and international channel challenges 6. Describe policies needed 7. Discuss communication issues and challenges 6 7,8 9,10 11,12,13 Contact Hours Total Theoretical Practical Hours Hours Hours* Sub-Topics 10 10 15 9 6 10 6 4 10 6 4 15 9 6 Midterm Exam 1 Discuss business's role in the supply chain 2 Describe types of supply chains by length, width, and control 3 Identify information technology developments that facilitate business to business communications 4 Explain the terms dependency, power, and conflict as well as their impact on supply chain relationships 5 Discuss the importance of a collaborative supply chain relationship 1 Define logistics 2 Discuss order processing requirements 3 Describe transportation and warehousing decisions 4 Discuss inventory management, security, and control issues 1 Identify potential channel conflicts 2 Demonstrate conflict management techniques 3 Recognize legal constraints 4 Describe methods to evaluate channel performance 5 Examine challenges faced by manufacturers in gaining and retaining product distribution 6 Evaluate the marketing channel for a consumer product 14 15 Project presentation Final Exam Total Teaching Hours 60 Teaching/Learning Method Lectures & Seminars Selected Method VII. Teaching and Learning Methods √ Course ILOs Covered by Method (By ILO Code) K&U All Intellectual Skills All Professional Skills All General Skills All 3 The Higher Canadian Institute for Business and Engineering Technology Quality Assurance Unit Course Specification Tutorials Computer lab Sessions Practical lab Work Reading Materials Web-site Searches Research & Reporting Problem Solving / Problem-based Learning Projects Independent Work Group Work Case Studies Presentations Simulation Analysis Practical site visit and criticism according to knowledge √ √ √ All All All All All All All √ √ √ All All All √ √ All Selected Method VIII. Assessment Methods, Schedule and Grade Distribution Course ILOs Covered by Method (By ILO Code) Assessment Method K&U I.S. P.S. G.S. Midterm Exam Final Exam Quizzes Course Work Report Writing Case Study Analysis All All All All All All All All Assessment Weight / Percentage Week No. √ √ √ √ √ K1,K2 All All All All I1,I2 All All All All P1,P2,P3 G1 All All All 20% 50% 5% 5% 3% √ All All All All 5% 6 15 10 4 The Higher Canadian Institute for Business and Engineering Technology Quality Assurance Unit Course Specification Oral Presentations Practical Group Project Individual Project Practical site visit and criticism according to knowledge √ All √ All √ All All All 5% All All 5% All 14 2% IX. List of References Rosen bloom. Marketing Channels: A Management View, 8th.edition.2004 Class attendance and participation in class discussion is expected and absences will affect your final grade. The due dates for assignments are non-negotiable and late Course notes work will be penalized. All assignments are to be professional in appearance and typed to receive full credit. Recommended books Periodicals, Web sites, www.portal/cic-cairo.com etc … Required Text Books X. Facilities required for teaching and learning List the facilities required Separate Seats Class Data show Speakers White board and markers Course coordinator: Dr. Mohammad Al-Kalyoubi Head of Department: Dr. Dina Krema Date: September 2013 5