Item 8.G-June 13, 2014 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. Incumbent(s) Name (if applicable): Position #(s): 17231 Current Title: Coordinator, International Admissions and Current Range: 2 Recruitment (JCC:77480) Department: Office of International Students & College/Division: Student Services Scholars (OISS) Account #(s): 1101-105-0405 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( X) Revised PDQ only (no change in range or title) JCC (Current ( ) Line of Progression (show titles below) or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature Susie Askew, Director, OISS __________________ Date ____________________________________________________________ __________________ Director/Chair/Dean Melisa Choroszy, Assoc Vice President, Enrollment Serv Date Approved for Salary Placement Committee review. ____________________________________________________________ Pres / Vice Pres / Vice Prov Signature Shannon Ellis Vice President for Student Services __________________ Date Action Approved by the Provost/President (Completed by Faculty HR): 77480 Range: 2 Pos #(s): 17231 JCC: EEO: 3A Eff: 6/1/2014 Approved Title: Coordinator, International Admissions and Recruitmen Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Coordinator, International Admissions and Recruitment Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Coordinator, International Marketing and Recruitment, is responsible for international marketing, recruiting international students and advising prospective international students on the admissions process. The individual creates marketing materials, participates in recruitment fairs, enhances communications, provides data assessment, coordinates international alumni contacts, and manages information pertaining to international student admission and recruitment. Additional responsibilities will require the individual to coordinate management of professional recruitment agents under contract by the university worldwide. The position reports to the Director, International Students and Scholars (OISS). 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 30% - Marketing, Recruitment and Communications Design international student recruitment and marketing campaigns by creating advertisements, faculty packets, admission packets, community college mailing, overseas agencies mailing, international student packets, and international alumni packets Review and regularly update international recruitment marketing materials (written, web based, and other formats) Enhance OISS recruitment by targeting high school counselors working with foreign exchange students, international schools overseas, and international baccalaureate schools Assist OISS Director in communicating admissions information to international organizations in Washington, D.C. and around the world Attend recruitment events as needed both domestic and international Assess and develop strategies to increase international student transfers from community colleges Create and update resource list of websites that feature University of Nevada, Reno (UNR) to international students; update free listings of UNR/OISS on the web Develop OISS web site pertaining to international student recruitment of admissions; highlight global nature of the university community, provide information on financial assistance, and feature success stories/profiles of accomplished alumni Use social media to reach out to current and prospective students to keep them informed of university highlights and happenings 15% - Admissions Counseling & International Visa Document Collection Counsel international students and families seeking information on admission and respond to calls and inquiries Provide basic immigration advisement for international students (including exchange students) and scholars on F1 and J1 student visas (travel, how to apply for a visa, etc.) as it pertains to admissions Maintain open communication with prospective international and exchange students Provide assistance for collection of needed documents for I-20/DS-2019 visa forms Coordinate preparation and sending of admissions packets to new international and exchange students Write letters of support for students who have difficulty obtaining visas Position Description – Coordinator, International Admissions and Recruitment Page 3 15% - Agent Coordination Facilitate processing of Agent applications and approval Train and communicate on a regular basis via electronic media or on-site Respond to inquiries submitted by agents 15% - Assessment Generate reports on all OISS recruitment efforts (monthly, annually, etc.) Develop system to track recruitment data, application data, and enrollment data Assist with follow up of potential students in PeopleSoft, MS Access, and other databases 15% - Special Programs Implement all on-campus special recruitment programs, i.e., high school hosting exchange students, agent familiarity day and community counselor workshops for purpose of identifying and recruiting potential students to the university, especially talented students Professional development: participate in NAFSA: Association of International Educators to educate yourself about the latest recruitment and educational trends 5% - International Alumni Student Recruitment Work with local international alumni members in developing recruitment programs which enlist the support of alumni in the recruitment process 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: UNR has a strong commitment to attracting the best and brightest international students who are active participants in their institution and in the community and who contribute to university research. The individual provides information about the university to broad-based constituencies and works cooperatively with the university and international community to promote access to higher education. The individual solves complex problems regarding educational objectives, counseling of prospective international students and basic immigration advisement, as well as information on financial resources and visa options for students, parents, and the general public. The individual works closely with the Director, OISS, on decisions associated with the position, but must work independently, with initiative, and with some latitude in decision-making. Impact: Decisions and judgments in this area significantly impact the enrollment and retention rates of international students. This position is critical to the OISS mission of bringing outstanding international students to the UNR community. Decisions made by the Coordinator impact the level of success that the university has with the retention and academic success of international students served by the unit. This position is very visible to the public and therefore has a direct impact on the perception of the university and its reputation. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Global educational systems, community colleges, international Baccalaureate schools, SACM, AMIDEAST, and Institute of International Exchange (IIE) Position Description – Coordinator, International Admissions and Recruitment Page 4 Higher education programs, policies and procedures Higher education rules and regulations relating to admissions, progress toward degrees, and graduation requirements State and Federal laws and regulations concerning Federal Educational Rights and Privacy Act (FERPA) Basic federal, state and university financial aid policies Student & Exchange Visitor Program (SEVIS) Skills: Excellent verbal and written communication to include public speaking skills and communication with non-native speakers of the English language Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email) Decision-making and problem-solving skills especially for students’ issues and concerns Interpersonal and human relations skills Program/event planning, development, coordination, and management Working with social media Ability to: Be sensitive to cultural and ethnic diversity issues and develop strong networking relationships across diverse communities Delegate projects and supervise student workers Understand and be sensitive to multicultural issues of access and support services in higher education Maintain confidentiality of information Understand and interpret formalized policies, guidelines, rules, and regulations 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal International students (currently enrolled) UNR departments and staff (Admissions and Records, Graduate School, office of Prospective Students, Graduate Program Directors and Undergraduate academic Advisors) External International students (prospective) International Recruitment Agencies Reason for Contact To evaluate retention programs and respond to students’ specific needs for services; to provide specific training, supervision, and guidance, so students may serve as representatives for the university in home countries, at orientation college fairs, and high school presentations To coordinate school relations and other programs geared toward recruitment and retention as well as their specific involvement in orientation Reason for Contact To provide admission information, basic immigration advisement, develop retention programs, special events, visitations, and respond to inquiries To communicate admissions information and to provide information and service to agencies recruiting high-quality students and seeking appropriate U.S. campus sites Position Description – Coordinator, International Admissions and Recruitment Page 5 High school counselors, teachers, and administrators To provide information and services, resolve problems, and make appropriate referrals assisting foreign exchange students Community college staff To provide an atmosphere for the exchange of information and service, resolve problems, make referrals and facilitate support service and articulation needs To provide information and services and respond to requests for presentations, such as planning for the future Community contacts (Civic, School, and Alumni Groups) 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and two years of experience to include recruitment, admissions, counseling, or marketing in higher education and in a multicultural environment Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None