Company Annual Update Report by Donjanea Williams September 15, 2013 Company 1: Sales Force (CRM) COMPANY PROFILE Salesforce.com, inc. provides customer and collaboration relationship management (CRM) services to various businesses and industries worldwide. It also offers a technology platform for customers and developers to build and run business applications. The company’s Salesforce CRM services enable customers and subscribers to record, store, analyze, share, and act upon business data, and to help businesses manage customer accounts, track sales leads, evaluate marketing campaigns, and provide post-sales service. It markets sales force automation features of its application services under the Sales Cloud brand name; and customer service and support automation features under the Service Cloud brand name. The company also provides various collaboration cloud products, such as Chatter, Chatter Plus, Chatter Mobile, Chatter Free, and Chatter.com that provide a private and secure corporate social network for companies of various sizes. In addition, it markets Force.com, a cloud computing platform under the Custom Cloud brand name that enables customers and developers to build complementary applications; and AppExchange, an online directory that provides customers to browse, test-drive, share, and install applications developed on Force.com platform. Further, the company offers professional services comprising consulting, implementation, and training services. salesforce.com, inc. markets its services primarily through its direct sales, and referral and indirect sales. The company was founded in 1999 and is based in San Francisco, California. CURRENT STOCK DATA Price: $49.64 (198.56), which is down from $.32 at market open Friday Day's Range: 52wk Range: Volume: Avg Vol (3m): Market Cap: P/E (ttm): 49.18 - 50.09 34.76 - 50.60 (139.04202.40) 3,351,870 5,341,230 29.59B NA EPS (ttm): Div & Yield: 1y Target Est: -0.41 N/A (N/A) 51.54 COMPANY DATA 2013 Company Finances Points to consider: Is the annual pre-tax profit margin and return on equity 17% or more? No Also, notice the percentages of profit margin, operating margin? Profit margin and operating margin is in the red while revenue is growing. | Does the company have 6-12 quarters of strong sales and growth and has that growth continued to increase? Are the numbers at their peak over the past quarters? Company has strong sales growth, but decreasing profits. Review company’s debt ratio – is the debt more than equity (company cash/assets)? Yes, the company has a high debt/equity ratio. FINANCIAL HIGHLIGHTS Financial Highlights Financial Highlights Fiscal Year Fiscal Year Ends: Jan 31 Most Recent Quarter (mrq): Jul 31, 2013 Profitability Profit Margin (ttm): -6.69% Operating Margin (ttm): -4.59% Management Effectiveness Return on Assets (ttm): -1.60% Return on Equity (ttm): -9.86% Income Statement Revenue (ttm): 3.47B Revenue Per Share (ttm): 5.96 Qtrly Revenue Growth (yoy): 30.80% Gross Profit (ttm): 2.37B EBITDA (ttm)6: 72.43M Net Income Avl to Common (ttm): -232.26M Diluted EPS (ttm): -0.41 Qtrly Earnings Growth (yoy): N/A Balance Sheet Total Cash (mrq): 623.49M Total Cash Per Share (mrq): 1.05 Total Debt (mrq): 2.44B Total Debt/Equity (mrq): 86.56 Current Ratio (mrq): 0.55 Book Value Per Share (mrq): 4.73 Cash Flow Statement Operating Cash Flow (ttm): 853.86M Levered Free Cash Flow (ttm): 879.16M EARNINGS AND SALES HISTORY Note: Looking for company’s quarterly earnings per share to be up at least 25% and percentages increases in profits/revenue higher than in past quarter. Earnings Per Share - Quarterly Results 1st FY (01/14) FY (01/13) FY (01/12) ($0.12) ($0.04) $0.00 $0.12 ($0.02) ($0.01) NA ($0.39) ($0.01) Qtr 2nd Qtr 3rd Qtr 4th NA ($0.04) ($0.01) $0.00 ($0.48) ($0.02) Qtr Total Qtr. Over Qtr. Eps Growth Rate FY (01/14) FY (01/13) FY (01/12) -243 % -367 % -100 % 200 % 50 % NA NA -2,114 % 0% NA 91 % 0% 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Yr. Over yr. Eps growth rate FY (01/14) FY (01/13) FY (01/12) 1st Qtr -243 % NA NA 2nd Qtr 786 % -133 % -127 % 3rd Qtr NA -5,067 % -120 % Revenue - quarterly results (in millions) FY (01/13) FY (01/12) FY (01/11) 1st Qtr 695 504 376 2nd Qtr 731 546 394 3rd Qtr NA 584 429 4th Qtr NA 631 456 Total $1,426 $2,265 $1,655 COMPANY FINANCIAL SHEET Income Statement Points to Consider Does company have history of significant earnings increases? Revenue has increased. Does the company have an annual earnings growth of 30% or more? Revenue has increased by more than 25%, but not 30%. Check income statement to see if the gross profit and various incomes are improving/increasing. Revenue and profit has increased while income has decreased over the past three years. Revenue $ 3,050.2B – Jan 2013 $ 2,266.5B – Jan 2012 $ 1,657.1– Jan 2011 Profit $2366.6B – Jan. 2013 $1,777.7B– Jan. 2012 $1333.3B – Jan. 2010 Operating Income (loss from more operating expenses such as research costs) $-110.7M - Jan. 2013 $-35.1M - Jan. 2012 $97.5 – Jan. 2011 Net Income -$270.40M – Jan. 2013 $11.6M – Jan. 2012 $64.5 – Jan. 2011 Balance Sheet Check the balance sheet to see if the company’s total assets are increasing or not and liability decreasing Total assets increasing and current assets increased between 2011 and 2013, but decrease in deferred not current assets and pre-paid assets non- current and deferred costs Current and total liability increasing a higher amount over past three years due to increase in debt – both current and long term. Cash Flow Statement Check the cash flow sheet to determine if the company is generating money and has a growing cash reserve Increased cash from operating activities, but decreased net income Decreased cash flow from investments, but increased cash from financing activities such as purchase of stock and investments Free cash flow increased over last three years COMPANY VS INDUSTRY Questions to Consider: Is the stock part of a historically winning industry group? Yes. See industry performance below. Industry: Application Software Industry Performance ndustry Statistics Market Capitalization: Price / Earnings: Price / Book: Net Profit Margin (mrq): Price To Free Cash Flow (mrq): Return on Equity: Total Debt / Equity: Dividend Yield: 25.3 26.5 16.6% 41.9 17.4% 46.7 1.2% CRM vs Industry Top Application Software Companies by Market Cap Company Symbol Price Change Market Cap P/E Oracle Corporation ORCL 32.46 1.01% 150.32B 14.36 SAP AG SAP 72.64 1.17% 86.62B 22.63 Salesforce.com, Inc CRM 49.64 0.64% 29.59B N/A Adobe Systems Inc. ADBE 47.76 0.25% 23.99B 42.45 Intuit Inc. INTU 65.95 0.76% 19.65B 23.25 Workday, Inc. WDAY 76.84 0.55% 13.32B N/A CRM vs. Industry Leaders CRM vs. Industry Leaders Statistic Industry Leader Market Capitalization ORCL P/E Ratio (ttm) SPSC PEG Ratio (ttm, 5 yr expected) AGYS CRM CRM Rank 150.32B 29.59B 3 / 148 966.00 N/A N/A 8.00 5.26 4 / 148 Revenue Growth (Qtrly YoY) LIQD 752.10% 30.80% 23 / 148 EPS Growth (Qtrly YoY) OTEX 441.80% N/A N/A Long-Term Growth Rate (5 yr) CSOD 50.00% 27.77% 11 / 148 Return on Equity (ttm) CDNS 59.72% -9.86% 67 / 148 86.558 N/A N/A N/A Long-Term Debt/Equity (mrq) Dividend Yield (annual) AMSWA 5.00% STOCK DATA REPORT FROM MSN MONEY STOCK SCOUTER Salesforce.com Inc, a large-cap growth company in the technology sector, is expected to match the market over the next six months with average risk. Stock Pro(s) The price-to-sales multiple is significantly higher than the average for all stocks in the StockScouter universe. Very positive for a medium- to large-sized company like CRM Previous day's closing price for CRM was significantly above its 50-day moving average. Very positive Stock Con(s) Shares are being heavily sold by financial institutions. Neutral for a large company like CRM The StockScouter measure of relative price change and consistency is flat. Neutral INSTITUTIONAL OWNERSHIP Questions to Consider: Does the company’s management own stock or are they selling the stock lately? Two people in management has sold some stock lately according to news report. See information on this news later in the report later Has one or two of the smarter, better performing mutual funds bought the stock? Yes. This stock is owned by: Price (T.Rowe) Associates Inc; Vanguard Group, Inc. (The); Fidelity Growth Company Fund and Fidelity Contrafund Inc. What’s it institution ownership (want 80% or better)? 100% ownership OWNERSHIP INFORMATION % of Shares Held by All Insider and 5% Owners: 32% % of Shares Held by Institutional & Mutual Fund Owners: 100% % of Float Held by Institutional & Mutual Fund Owners: 146% Number of Institutions Holding Shares: 530 Companies included in holdings - Price (T.Rowe) Associates Inc; Vanguard Group, Inc. (The); Fidelity Growth Company Fund and Fidelity Contrafund Inc TRADING INFORMATION Questions to Consider: Is the stock’s daily volume a lot higher than the 13 week? This means something might be going on, either its price is going to rise or people are ditching it and its falling. No. The stock is not trading higher than 3 month volume. Is the stock in a quality price range (>$15.00)? but look at PE info compared to industry Yes. The stock is trading at more than $15.00. PE for company is unknown according to Yahoo at this time. STOCK CHART TREND Is the instability in the yearly price chart? Yes. The price has fluctuated significantly over the past year. Please note the stock had a 4:1 split in April 2013. CRM NEWS UPDATE “Cramer Is Wrong: The salesforce.com Stock Split Is Meaningless” Article Summary Recently, CNBC commentator Jim Cramer took to the air to declare that stock splits matter, and that, in particular, salesforce.com's (NYSE: CRM ) plan to split 4-for-1 on April 18 could send the shares higher. He's wrong, says Tim Beyers of Motley Fool Rule Breakers and Motley Fool Supernova in the following video. The Salesforce stock split will only help those who don't fully understand the value of the underlying business. Management, meanwhile, says it wants to split Salesforce stock in order to increase liquidity for issuing equity options to employees (which it already does, in bulk). “Salesforce.com Sells 149K Shares and 4 Insider Sales to Note” Article Summary Van Veenendaal Frank who is Vice Chairman at Salesforce.com (NYSE:CRM), sold 149,000 shares at $50.09 per share for a total value of $7,463,052. The shares recently traded at $49.96,down $0.13, or 0.26% since the insider sale. Martinez Maria who is EVP, Customers for Life & CGO at Salesforce.com (NYSE:CRM), sold 41,500 shares at $49.78 per share for a total value of $2,065,891. The shares recently traded at $49.96, up $0.18, or 0.36% since the insider sale “Salesforce.com Appoints Two New Members to its Board of Directors” Article Summary SAN FRANCISCO, Sept.12, 2013 /PRNewswire/ -- Salesforce.com (CRM), the world's #1 CRM platform (http://www.salesforce.com/), announced today the appointments of John V. Roos, former U.S. Ambassador to Japan, and Robin Washington, CFO of Gilead Sciences, to its Board of Directors. Salesforce.com also announced that Stratton Sclavos, former president and CEO of VeriSign, and Shirley Young, former corporate VP of General Motors, have departed from the company's Board of Directors. All changes to salesforce.com's board were effective as of September 10, 2013. “Salesforce, Big Lots, PacSun are big market movers” – August 30 Article Summary NEW YORK (AP) -- Stocks that moved substantially or traded heavily Friday on the New York Stock Exchange and the Nasdaq Stock Market: Salesforce.com Inc., up $5.48 at $49.13 Thanks to increasing demand for its software, the cloud computing company reported secondquarter results that beat expectations. “Small companies power ahead with big gains” Article Summary Higher growth rates make some small companies tempting acquisitions for larger rivals, who can boost their revenue growth by absorbing them. Many of the big gainers in the Russell this year are acquisition targets. The reason? Big companies often pay a premium to acquire a company. When investors think a deal may be coming, their buying boosts a small company's stock price. In June, Salesforce.com, a cloud computing company, agreed to buy ExactTarget, a digital marketer similar to Responsys, in a $2.5 billion deal. Salesforce paid $33.75 for ExactTarget's outstanding stock, a premium of more than 50 percent. ExactTarget's stock had climbed $3.09, or 16 percent, to $22.10 in the five weeks before the Salesforce bid was announced. “Salesforce.com Launches New Salesforce Chatter Mobile--Helping Employees Make Every Moment Count” Article Summary SAN FRANCISCO, July 23, 2013 /PRNewswire/ -- Salesforce.com [NYSE: CRM], the world's #1 CRM platform, today launched the new Salesforce Chatter Mobile, helping employees make every moment count. With the fourth generation of Chatter Mobile, employees will be able to edit records, view dashboards and take any business action. New actions in Chatter Mobile are fully customizable and allow companies to extend custom business processes to make mobile employees more productive in every micro-moment. More than 100,000 customer companies, such as Brown-Forman, Design Within Reach, Kelly Services and Vodafone Australia, will use every moment to sell, service, market and more in entirely new ways. “Salesforce.com: Wall Street Darling or Dog?” Article Summary Salesforce.com (NASDAQ:CRM) is turning heads, thanks to the stock’s meteoric rise of more than 400 percent since 2009. The stock is surrounded by controversy — the bulls tout Salesforce.com’s high revenue growth and industry-leading IT services, while bears fire back, arguing that the company will never be profitable. Let’s use our CHEAT SHEET investing framework to cut through the noise, and decide whether Salesforce.com is an OUTPERFORM, WAIT AND SEE, or STAY AWAY. C = Catalysts for the Stock’s Growth Gartner (NASDAQ:IT) — an advisory firm that reviews IT services — recently evaluated Salesforce.com’s Sales Cloud and Service Cloud as industry leaders. To anyone who works closely with these types of systems, Salesforce.com’s high ratings should come as no surprise. In fact, the company has achieved Gartner’s coveted “leader” rating in each of the last seven years. Its dominant position in the rapidly growing cloud computing industry has led to revenue growth of more than 30 percent this year. However, the market had trouble digesting Salesforce.com’s recent acquisition of digital marketing company, ExactTarget, for $2.5 billion. Salesforce.com acquired ExactTarget for a more than 50 percent premium. CEO Marc Benioff implied that through the acquisition, the company is working to establish a dominant presence in the quickly developing world of digital marketing. With an impressive client roster, and strong cloud marketing systems already in place, ExactTarget seems like a valuable acquisition. However, considering that ExactTarget has not been profitable since 2008, $2.5 billion seems like a lot to pay for a company that generated just $300 million in sales last year. E = Earnings Per Share are Decreasing Year-over-year Salesforce.com’s GAAP income trend is scary. Not only is the company’s net income decreasing every year, but the rate at which it’s shrinking is also increasing. Salesforce.com’s revenue picture is much better — sales have increased at a healthy rate in the last three years. The company’s profit margins are struggling because of high marketing and sales costs, which amounted to more than 50 percent of total revenue and $115 million in stock-based compensation expenses last quarter. Salesforce.com’s accounting conventions are aggressive, to say the least. When reviewing Salesforce.com’s financials, it’s important to distinguish between GAAP and non-GAAP earnings. Salesforce.com does not report stock-based compensation, which accounts for a large part of its expenses, in its GAAP earnings. The company’s expects to report another net loss in its 2014 fiscal year, of earnings per share between -$0.33 and -$0.31. T = Technicals on the Stock Chart are Mixed Salesforce.com is currently trading around $42.31, above both its 200-day moving average of $42.13, and its 50-day moving average of $39.13. The stock was up 32.7 percent in the last 12 months — performing slightly better than the S&P 500, which was up 26.7 percent. There are two red flags from a technical perspective, though. First, there was the occurrence of a “death cross” — where the 200-day moving average crosses over the 50-day moving average — at the beginning of the month. This generally implies investor sentiment is changing for the worse. Second, is the amount of short interest for the stock — short sellers hold a massive 87.2 percent of the shares outstanding. Conclusion Salesforce.com has captained the development of the cloud computing industry. The company continues to report high revenue, and has made several key acquisitions in expanding its digital marketing business. However, it is unrealistic that Salesforce.com will continue to enjoy such a high growth rate. While late to the party, tech giants Microsoft (NASDAQ:MSFT), Oracle (NYSE:ORCL), SAS, and IBM(NYSE:IBM) have all established a presence in the cloud computing scene in the last several years, intensifying competition for Salesforce.com’s products. Salesforce.com’s growth strategy has recently focused less on innovation, and more on acquisition: a more expensive tactic that is clearly not helping the company’s bottom line. With a forward price to equity multiple of 75.25, Salesforce.com is relatively expensive to boot. If the company can significantly improve its profit margins, while continuing to generate stable revenues, Salesforce.com might be a buy. For now, it looks a lot more like an ill-fated stock during the dot-com bubble. Salesforce.com is a STAY AWAY. Company 2: American Europacific PROFILE Current Price: $45.30 ($6.41 increase from November 2012 of 38.81) Total Assets: $107.9 bil as opposed to $100B in November 2012 Turnover: 27% (how often fund manager sells stocks in mutual fund in a given year) Category: Foreign Large Blend Investment Style: Large Growth PERFORMANCE RETURNS YTD Growth of 10,000 1 Mo 1 Yr 3 Yr * 5 Yr * 10 Yr * 10,990 10,14611,510 12,377 13,070 24,357 9.90 1.46 15.10 7.37 5.50 9.31 +/- MSCI EAFE NR USD -4.02 -0.03 -4.98 -1.36 1.48 1.54 +/- Category -1.13 0.32 -0.95 -0.25 1.74 1.89 Fund % Rank in Cat # of Funds in Cat 66 25 62 62 17 12 822 856 796 702 622 322 * Annualized returns. Data as of 09/13/2013. Currency is displayed in USD. MORNINGSTAR RISK & RATING STATISTICS AEPGX 08/31/2013 3-Year 5-Year 10-Year Overall Rating, risk, and return values are relative to each fund’s Morningstar Category. Click here to see our methodology. Morningstar Return AEPGX Below Average Average Above Average Average Morningstar Risk AEPGX Below Average Below Average Below Average Below Average Morningstar Rating AEPGX # of Funds in Category 703 618 322 UPSIDE & DOWNSIDE CAPTURE RATIO AEPGX 1-Year 3-Year 5-Year 10-Year 15-Year All ratios calculated vs. MSCI EAFE NR USD. View our glossary definition here. 08/31/2013 AEPGX 80.96 87.68 87.65 89.29 95.22 90.03 98.81 91.59 101.79 88.92 Category: FB 88.94 97.26 93.69 95.59 98.51 99.85 98.83 101.59 99.65 101.56 Note: Upside capture ratio over 100 indicates a fund has generally outperformed the benchmark during periods of positive returns for the benchmark. Meanwhile, a downside capture ratio of less than 100 indicates that a fund has lost less than its benchmark in periods when the benchmark has been in the red.