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Horizontal Apps
• Oracle EBS
• PeopleSoft
• Siebel
• JD Edwards
Industry
Applications
• Utilities
• Life Sciences
• Retail
• Financial
Services
Specialty
Products
• Demantra
• OTM
• Agile
• RMB
• OPA
• Primavera
Design & Product Blue Print
Implementations, Configuration & Development
Application Management/ Operations Consolidation
Global Rollout
Upgrade and Migration
Assessment Services
EPM/BI
• Hyperion
• OBIE/OBIA
Technology
• SOA & BPM
• Portal and
Content Mgmt.
• IDM
• Database
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3
North America
Consultants
4000 Consultants
31 Countries
60 Offices
15 Global Delivery Centers
Latin America
Consultants
EMEA
Consultants
India
Consultants
APAC
Consultants
ANZ
Consultants
Ireland - Belfast
EMEA Near Shore
Multi-Lingual Support
USA - Redmond
Mainland Delivery Center
Local Market Consulting
USA - Raleigh
Mainland Delivery Center
Local Market Consulting
Puerto Rico
US Near Shore
L2 Support
Brazil – Porto Alegre
South American Delivery Center
Portuguese & Spanish Coverage
UK - London
Local Market Consulting
Poland - Krakow
EMEA Near Shore
Multi-Lingual Support
China - Shanghai
Local Market Consulting
Support, including Mandarin
India - 5 Locations
Offshore AMS & ADS
24x7 Monitoring Center
South Africa - Cape Town
Local Market Consulting
Australia - Melbourne
Local Market Consulting
Japan
Local Language Delivery Center
Singapore
Local Market Consulting
Malaysia - Kuala Lumpur
Support Center
Local Training Academy
New Zealand -
Auckland
Local Market Consulting
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Horizontal
Oracle eBiz
PeopleSoft
Siebel
Representative Customers Key Highlights
• 1500+ consultants across the globe
• Over 120+ clients in Oracle E-Business Suite across
Modules
• HCM, Financials, SCM & CRM and across versions
• 10+ years of rich experience
• 30+ R12 live successful engagements
• 550+ consultants across the globe
• Over 40 clients across HCM, Financials, SCM & CRM
• Beta Testing and Co Development Partner with Oracle
• Global Customers with multiple AMS engagements
• 450+ Consultants
• Expertise in Product Selection, Process Blue Print
• Multi-location, Multi-functional, Multi-Technology engagements across the globe
JD
Edwards
Demantra/
OTM/
Primavera
• 450+ Growing Consultant Team
• Multi Product & Multi-version expertise – EOne & World
• Strong presence across major verticals
• Referenceble customer base
• 200+ consultants in Oracle SCM domain with 30+
Demantra experts
• Subject matter experts with profound knowledge in
Demantra Modules
Hyperion/
OBIEE
Technology
Capabilities
• 250+ Consultants
• Multi Product & Multi Version expertise
• Strong presence across Regions & major verticals
• Involved in beta testing of new versions of the product with oracle
• 120+ consultants
• 8+ years of experience
• 50+ Engagements
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OFSAA
Capabilities
• 75 + Practitioners with dedicated Center of excellence
• 5+ implementations on OFSA 4.5.xx & OFSAA 5.x
• First Oracle partner to implement OFSAA 5.x in the world
Hi-Tech & Mfg Life Sciences Retail & CPG BFSI
Travel &
Logistics
Telecom, Media
& Entertainment
Public Sector
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Industry linkages
Vertical solution development
Industry thought leadership
Product
Development
IBUs &
GBUs
Address critical customer issues
Timely access to troubleshooting resources
Support
Linkage into customer accounts for full view
Avoid channel conflict
Field
Sales
360-Degree
Relationship
Alliances
Global Platinum
Partner
Joint go-to-market of Oracle solutions
Strategy alignment
Oracle
Consulting
Education
More than 400 certified consultants
Train partners on
Oracle products
Oracle
Consulting
Product
First info on new offerings
Beta programs including Fusion
Product Advisory committees
Partner on opportunities
Leverage unique capabilities
Knowledge sharing
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Platinum Partner for
Oracle across the globe
Dedicated Oracle
Alliance across the globe – Joint Field engagements
Member of Product
Development and
Product Strategy forums
Beta testing partner for BI, PeopleSoft and Fusion Apps
Global SI partner for
Fusion apps implementations
Points for Leverage
Strong Oracle Leadership connect (Derek Williams – Oracle Executive Sponsor for HCL)
Specific alignment to address critical customer requirements & Support Issues
Stronger Enablement on Product front
Greater access to Oracle Support resources
HCL Path to Diamond Partnership
22 Product line certifications complete, 9 advance specialization completed
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•Global Reseller of Oracle Applications & Technology Programs
•Services Partner in India, Malaysia, Singapore, New Zealand, Australia, Brazil, NA, Dubai , South Africa etc
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•Global GTM Strategies with various products
•Key Events in collaboration with Oracle in FY’11
•Life Sciences Event in UK
•Manufacturing customer Summit in Dubai
•Edge Product & VCM Workshops in India & Asean
•HCL Oracle Industry Day - Dubai
•Co development partner for OPSM
•Strategic partner for JDE
•Beta testing partner for PeopleSoft and Hyperion
•Strategic and ramp up partner for Fusion Apps
•Dedicated Oracle Partner Network Lab at HCL Premises.
•Content Development Partner
•Boot Camp Delivery Partner
•Dedicated Oracle Test Center for HCL
22 Specializations & 9 Advanced Specializations till date
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SOA CRM OBIEE Database Solaris
PeopleSoft
People Tools
Oracle
Essbase
Advanced Specializations
Hyperion
Planning
People soft
HCM
Partnership Agreements
WW Platinum Partner
Until April 26,2012
Co –Development Partner
Co development
Partner for OPSM
Reselling Oracle Programs
FUDA has been executed across 11 regions globally
Delivery Partner Agreement
HCL is now a
Delivery Partner for
Enablement 2.0
Beta Testing Partner
Platform BPO Partner
Beta Testing Partner for Fusion Apps
HCL is a Platform
BPO Partner
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HCL is a Strong
Performer in Oracle
Implementation Wave
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Voted Number 1 for
Customer Satisfaction
“Case Study: Teradyne's
Outsourcing to HCL
Shows How
Transparency, Flexibility
Deliver Outsourcing
Value.
Forrester Wave™:
Oracle
Implementation, Q4,
2009
Application
Partner of the year for FSI industry.
MCA Consultant
Award 2008
“In terms of experience, marquee clients, and breadth and scale, the
Oracle Universe service line has acquired enough momentum to address
Oracle implementation and support-related requirements of any scale and complexity”.
“HCL Offers a broad portfolio of services across BI and EDW lifecycles. HCL has executed more than 100
BI programs across verticals.
HCL’s
Implementation ranges from departmental(10
Users) to global(5,000 users) in global deployments.
HCL’s
Strategic partnership with
Oracle will drive more BI and EDW “stickiness ”
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HCL
A Strong Performer
“HCL collaborated with Oracle to architect and implement one of the first E-
Business Suite R12 solutions in the solar industry. As an Oracle Certified
Advantage Partner, HCL provides customers like Solfocus with a competitive edge in leveraging industry expertise along with the in-depth knowledge of Oracle
Application features and functionalities,”
- Doug Kennedy, Oracle SVP of WW Alliances and Channels
HCL has been growing rapidly at more than
50% year-over-year, particularly in industries like communications, financial services, high-tech, manufacturing, and transportation and logistics… received very strong marks on value for the money from its client references.
Demantra Consultants Breakup by Skill Set Practice Snapshot
30+ consultants in the practice
– 23% Functional consultants
– 40% Techno Functional consultants
– 31% Technical consultants
– 6% Solution Architect
6+ engagements
Product focus on Demantra 7.3.1
Solution
Architects
6%
Functional
Consultants
23%
Technical
Consultants
31%
Techno-
Functional
Consultants
40%
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Good number of trained Demantra consultants
Tools/Template for Master data upload
Upgrade/implementation expertise
Certified Demantra Consultants
Supply Chain Industry experienced consultants
Average Experience Levels of Consultants
7%
17%
21%
32%
23%
0 - 2 Years 2- 4 Years 4 - 6 Years 6 - 8 Years > 8 Years
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Our clients Propositions & differentiators
• 30+ Technical and Functional Consultants
• Global Presence
• Dedicated Delivery Methodology for varied service offerings
Functions
Unique Solution Offering –
Demantra Extension packs – providing the right fit
• Solutions for domain specific business requirements
• Demantra Demand Management, Advanced Forecasting and
Demand Modeling, Real Time Sales and Operations Planning
& Predictive Trade Planning,
• Multidimensional data modeling with flexible data hierarchies.
• Automated analytics engines.
• 15 Forecasting Models to handle an unlimited number of simultaneous causal factors, including pricing and promotions.
• Chaining and Activity shape modeling to predict new product demand and product phase-out
Demantra Integration Expertise - single holistic view
• Integration with ERP
• Integration with Legacy Applications (Mfgpro & COGNOS)
Configuration and Go – Live preparation - Demantra Tool Kit
• Business Process Design for different industry verticals
• Seamless Data Migration
Engagement types
• Demantra Suite Fixed Price implementations.
• Time and Material (T&M) engagements.
• Annuity Services – maintenance and enhancement in production environment.
• Offshore - Integration and Custom developments engagements.
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What is a Global Implementation/Rollout ?
Global Implementation/rollout is the process followed to install, configure, testing and deploying of
Business applications in more than one locale with standardized business processes as far as possible.
Hub & Spoke Model
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Collaboration Model (STAR Model)
POC Model
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3
Time Zones
Industry Life Science Employees 10,000+
Europe
English
Operations Globally
APAC
English
Oracle Demantra Demand Management
North America
English
Value Delivered
A global view of demand and Capacity
Improved forecast accuracy
Collaboration of all business functions sharing the same data
Ability to analyze and perform what if planning scenarios
100% Process automation
Peak Team Size
5+
Build Data Model in Demantra based on the
Customer’s Existing Model resolving data conflicts.
Build an interface for Inbound & Outbound
Process.
Developed procedure to handle Multi Currency and budget process.
Using Custom Procedure to change the Cost on daily basis for the combination.
Found an item with the prefix ‘0’ after loading the item through procedure, address the prefix
‘0’.
.
Configuring System Parameters for better
Worksheet Performance and Forecast
Generation.
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Industry Retail Employees 1,500+ Operations KSA
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APAC
English
1
Time Zone
Oracle Demantra Demand Management and
AFDM
Value Delivered
Reduced duration of forecast generation from a week to 4 hrs. 25 min.
Considerably reduce the manual Intervention in the forecast
Review process.
Visibility of future forecast for a span of 6 months.
Alert the business users whenever the System Forecast varied from the predefined tolerance % specified by the customer.
Early alert to Supplier on Demand.
Peak Team Size
5+
Solution built to compare forecast generated by the system and the actual sales.
Auto-approve the forecast based on the
Business Rules and Publish the Forecast for
Replenishment.
Activity shape modeling feature to easily reapply a demand profile that has a distinct shape over time in the future.
Improved forecast accuracy from by around
20% at an SKU level.
KPIs to best demonstrate the demand & supply pattern at Category Level.
.
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Industry Consumer
Time Zones
Revenue USD 10.4 Billion Employees 3200+
Europe
English
Operations Globally
APAC
English
North America
English
Version Demantra 7.2.0 and 7.3.0.1 User
Base 500+
Demantra Demand Management
Value Delivered
Better Forecast Accuracy after plugging in the gaps
Good Worksheet Design/Development enabled an efficient way of review process
Enhanced Audit Trail Capability
Peak Team Size
5+
Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra Functionality and the
Technical Aspects, which has brought appreciations from the Users.
The issues of mismatch in quantities between the JDE and APS instance were resolved mainly by looking at the attribute setup, transaction set up or some of the open orders not getting collected to Demantra
An Enhancement designed for introducing NPI’s
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Industry Manufacturing Employees 35,00+
Europe
English
Operations 27Countries
APAC
English
Oracle Demantra Demand Management
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Time Zones
North America
English
Value Delivered
Reduced Complete forecasting for one customer ship of one cycle from 9 hrs. to 25 minutes.
Improved the forecasting to an average of 30-33% MAPE.
Created aggregation at customer, site, Product Series, Commodity and Business Unit level
Alerts set up for scenarios where there was variation in Customer
Forecast above a certain predefined tolerance %
Development of custom integration between
Oracle EBS and Demantra. Since the client was on EBS 11.5.10.
Setting up Waterfall analysis of customer demand over time to monitor ‘drop-ins’ and other demand events in time to respond without supply chain disruption
Constraint based planning setup and scheduling support was carried out
.
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Peak Team Size
5+
Industry Hi-Tech & Mfg Employees 5,000+
Europe
English
Operations 70+ countries
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APAC
English
Oracle Demantra Demand Management
3
Time Zones
America
English
Value Delivered
The Discrepancies of data between instances were reduced by aggressive monitoring and short-time fixes of issues.
Enhancement requests fulfilled.
Enabled strong controls, compliance and accuracy
High scalability meeting business demands for future businesses road map.
Peak Team Size
5+
Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra
Functionality and the Technical Aspects, which has brought appreciations from the Users.
.
Collection Programs monitored on hourly basis, for any errors the Footlights were used and mails sent whenever the program is running for more than an Hour. This enabled quicker resolution of the issue.
The issues of mismatch in quantities between the ERP and APS instance were resolved mainly by looking at the attribute setup, transaction set up for the OM Orders or based on the query written for collecting data from
ERP by getting into the dynamic views created in Demantra
One of the largest manufacturers of compact discs in the United States
Assisted in db & apps upgrade, splitting database & application servers to improve performance, configured hardware load balancer for 7 nodes (unique in the industry)
The largest provider of conferencing services in
Europe, and the fifth largest in the world
Month-end process takes 3 days to complete.
Streamlined the process to complete the
Month-end within a night. Database performance was improved by enabling
Maintaining Scripts which improves the performance of long running batch jobs.
A Global Storage Networking Equipment
Manufacturer
Introduce efficiency in Supply Chain my reducing operating cycle time in the Hub
Process with Contract Manufacturer from 7 days to a single day i.e. 85% improvement in operating cycle time
Revenue increase from $500 million to $800 million
A world leader in corrective lenses
Solution for Pick Ticket Verification as a workaround over Oracle Shipping module assisted in reducing Cycle time reduced from
6 mins to just 1 min for an organization that handles 50,000 transactions per day
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World leader in Information Storage Systems
Order to schedule solution helped
Streamlined process for information exchange across warehouses and manufacturing plant and reduce cycle time from days to just few minutes
Leading Retail company in Indiana
Increased sales revenue by 78% within 4 months of implementing modules in OM,
Shipping, WMS, and MSCA
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Industry Best Practice
Leaders
Dedicated Capability
Leaders for
Specialization Tracks
Customer Advisory
Council
Oracle leverage for
Solutions and Delivery
Excellence
Solution Assets –
Accelerators & Tool
Kits
Process Libraries
Repository
Customer Value
Portal for Business
Improvements
Business Benefit Led
Transformation
Frameworks
OPN Lab with 500+
Training Programs
Dedicated Continuous
Improvement Focus
Edge Application
Integrations
Cutting Edge –
Business Services,
Fusion, etc.
Practice Maturity
Index
Quality Improvement thru Six Sigma
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Process Libraries
Repository
Solution Assets –
Accelerators & Tool
Kits
Knowledge
Management
Assets
Value Measurement
Repository of solutions
27
Industry insight
Proven experience
Driven to deliver
Business before technology
Benefits led
Goals aligned
The A-team, always
Collaborate to innovate
Client-focused flexibility
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