HCL Oracle _Demantra Practice

advertisement

HCL Oracle EBS Portfolio

Specialty Products - Demantra

1

Introducing HCL Oracle Practice

Horizontal Apps

• Oracle EBS

• PeopleSoft

• Siebel

• JD Edwards

Industry

Applications

• Utilities

• Life Sciences

• Retail

• Financial

Services

Specialty

Products

• Demantra

• OTM

• Agile

• RMB

• OPA

• Primavera

Design & Product Blue Print

Implementations, Configuration & Development

Application Management/ Operations Consolidation

Global Rollout

Upgrade and Migration

Assessment Services

EPM/BI

• Hyperion

• OBIE/OBIA

Technology

• SOA & BPM

• Portal and

Content Mgmt.

• IDM

• Database

4000 consultants

2

Seamless Global Organization – Oracle Practice

3

North America

1370

Consultants

 4000 Consultants

 31 Countries

 60 Offices

 15 Global Delivery Centers

Latin America

120

Consultants

EMEA

450

Consultants

India

1610

Consultants

APAC

350

Consultants

ANZ

100

Consultants

Global Delivery Resources

Ireland - Belfast

EMEA Near Shore

Multi-Lingual Support

USA - Redmond

Mainland Delivery Center

Local Market Consulting

USA - Raleigh

Mainland Delivery Center

Local Market Consulting

Puerto Rico

US Near Shore

L2 Support

Brazil – Porto Alegre

South American Delivery Center

Portuguese & Spanish Coverage

UK - London

Local Market Consulting

Poland - Krakow

EMEA Near Shore

Multi-Lingual Support

China - Shanghai

Local Market Consulting

Support, including Mandarin

India - 5 Locations

Offshore AMS & ADS

24x7 Monitoring Center

South Africa - Cape Town

Local Market Consulting

Australia - Melbourne

Local Market Consulting

Japan

Local Language Delivery Center

Singapore

Local Market Consulting

Malaysia - Kuala Lumpur

Support Center

Local Training Academy

New Zealand -

Auckland

Local Market Consulting

4

OU Presence across Key Horizontals

Horizontal

Oracle eBiz

PeopleSoft

Siebel

Representative Customers Key Highlights

• 1500+ consultants across the globe

• Over 120+ clients in Oracle E-Business Suite across

Modules

• HCM, Financials, SCM & CRM and across versions

• 10+ years of rich experience

• 30+ R12 live successful engagements

• 550+ consultants across the globe

• Over 40 clients across HCM, Financials, SCM & CRM

• Beta Testing and Co Development Partner with Oracle

• Global Customers with multiple AMS engagements

• 450+ Consultants

• Expertise in Product Selection, Process Blue Print

• Multi-location, Multi-functional, Multi-Technology engagements across the globe

JD

Edwards

Demantra/

OTM/

Primavera

• 450+ Growing Consultant Team

• Multi Product & Multi-version expertise – EOne & World

• Strong presence across major verticals

• Referenceble customer base

• 200+ consultants in Oracle SCM domain with 30+

Demantra experts

• Subject matter experts with profound knowledge in

Demantra Modules

Hyperion/

OBIEE

Technology

Capabilities

• 250+ Consultants

• Multi Product & Multi Version expertise

• Strong presence across Regions & major verticals

• Involved in beta testing of new versions of the product with oracle

• 120+ consultants

• 8+ years of experience

• 50+ Engagements

5

OFSAA

Capabilities

• 75 + Practitioners with dedicated Center of excellence

• 5+ implementations on OFSA 4.5.xx & OFSAA 5.x

• First Oracle partner to implement OFSAA 5.x in the world

Oracle Universe

Vertical Driven Growth

Hi-Tech & Mfg Life Sciences Retail & CPG BFSI

Travel &

Logistics

Telecom, Media

& Entertainment

Public Sector

6

360-Degree Relationship with Oracle

Industry linkages

 Vertical solution development

 Industry thought leadership

Product

Development

IBUs &

GBUs

 Address critical customer issues

Timely access to troubleshooting resources

Support

Linkage into customer accounts for full view

 Avoid channel conflict

Field

Sales

360-Degree

Relationship

Alliances

 Global Platinum

Partner

Joint go-to-market of Oracle solutions

 Strategy alignment

Oracle

Consulting

Education

More than 400 certified consultants

 Train partners on

Oracle products

Oracle

Consulting

Product

First info on new offerings

 Beta programs including Fusion

Product Advisory committees

 Partner on opportunities

Leverage unique capabilities

Knowledge sharing

7

Oracle Relationship & Leverage

Platinum Partner for

Oracle across the globe

Dedicated Oracle

Alliance across the globe – Joint Field engagements

Member of Product

Development and

Product Strategy forums

Beta testing partner for BI, PeopleSoft and Fusion Apps

Global SI partner for

Fusion apps implementations

Points for Leverage

Strong Oracle Leadership connect (Derek Williams – Oracle Executive Sponsor for HCL)

Specific alignment to address critical customer requirements & Support Issues

Stronger Enablement on Product front

Greater access to Oracle Support resources

HCL Path to Diamond Partnership

22 Product line certifications complete, 9 advance specialization completed

8

HCL - Oracle Partnership Dimensions

Services Partnership

•Global Reseller of Oracle Applications & Technology Programs

•Services Partner in India, Malaysia, Singapore, New Zealand, Australia, Brazil, NA, Dubai , South Africa etc

9

GTM Partnership

•Global GTM Strategies with various products

•Key Events in collaboration with Oracle in FY’11

•Life Sciences Event in UK

•Manufacturing customer Summit in Dubai

•Edge Product & VCM Workshops in India & Asean

•HCL Oracle Industry Day - Dubai

Development Partnership

•Co development partner for OPSM

•Strategic partner for JDE

•Beta testing partner for PeopleSoft and Hyperion

•Strategic and ramp up partner for Fusion Apps

Partnering for Ecosystem Enablement

•Dedicated Oracle Partner Network Lab at HCL Premises.

•Content Development Partner

•Boot Camp Delivery Partner

•Dedicated Oracle Test Center for HCL

HCL Oracle Specializations Update

22 Specializations & 9 Advanced Specializations till date

10

SOA CRM OBIEE Database Solaris

PeopleSoft

People Tools

Oracle

Essbase

Advanced Specializations

Hyperion

Planning

People soft

HCM

Alliance Snapshot

Partnership Agreements

WW Platinum Partner

Until April 26,2012

Co –Development Partner

Co development

Partner for OPSM

Reselling Oracle Programs

FUDA has been executed across 11 regions globally

Delivery Partner Agreement

HCL is now a

Delivery Partner for

Enablement 2.0

Beta Testing Partner

Platform BPO Partner

Beta Testing Partner for Fusion Apps

HCL is a Platform

BPO Partner

11

The World is talking about us

HCL is a Strong

Performer in Oracle

Implementation Wave

12

Voted Number 1 for

Customer Satisfaction

“Case Study: Teradyne's

Outsourcing to HCL

Shows How

Transparency, Flexibility

Deliver Outsourcing

Value.

Forrester Wave™:

Oracle

Implementation, Q4,

2009

Application

Partner of the year for FSI industry.

MCA Consultant

Award 2008

“In terms of experience, marquee clients, and breadth and scale, the

Oracle Universe service line has acquired enough momentum to address

Oracle implementation and support-related requirements of any scale and complexity”.

“HCL Offers a broad portfolio of services across BI and EDW lifecycles. HCL has executed more than 100

BI programs across verticals.

HCL’s

Implementation ranges from departmental(10

Users) to global(5,000 users) in global deployments.

HCL’s

Strategic partnership with

Oracle will drive more BI and EDW “stickiness ”

Our Service Offerings

13

Oracle Universe – Analyst Talk

14

HCL

A Strong Performer

“HCL collaborated with Oracle to architect and implement one of the first E-

Business Suite R12 solutions in the solar industry. As an Oracle Certified

Advantage Partner, HCL provides customers like Solfocus with a competitive edge in leveraging industry expertise along with the in-depth knowledge of Oracle

Application features and functionalities,”

- Doug Kennedy, Oracle SVP of WW Alliances and Channels

HCL has been growing rapidly at more than

50% year-over-year, particularly in industries like communications, financial services, high-tech, manufacturing, and transportation and logistics… received very strong marks on value for the money from its client references.

Oracle Demantra Practice – Snapshot

Demantra Consultants Breakup by Skill Set Practice Snapshot

30+ consultants in the practice

– 23% Functional consultants

– 40% Techno Functional consultants

– 31% Technical consultants

– 6% Solution Architect

6+ engagements

Product focus on Demantra 7.3.1

Solution

Architects

6%

Functional

Consultants

23%

Technical

Consultants

31%

Techno-

Functional

Consultants

40%

15

Good number of trained Demantra consultants

Tools/Template for Master data upload

Upgrade/implementation expertise

Certified Demantra Consultants

Supply Chain Industry experienced consultants

Average Experience Levels of Consultants

7%

17%

21%

32%

23%

0 - 2 Years 2- 4 Years 4 - 6 Years 6 - 8 Years > 8 Years

Oracle Demantra Practice

16

Our clients Propositions & differentiators

• 30+ Technical and Functional Consultants

• Global Presence

• Dedicated Delivery Methodology for varied service offerings

Functions

Unique Solution Offering –

Demantra Extension packs – providing the right fit

• Solutions for domain specific business requirements

• Demantra Demand Management, Advanced Forecasting and

Demand Modeling, Real Time Sales and Operations Planning

& Predictive Trade Planning,

• Multidimensional data modeling with flexible data hierarchies.

• Automated analytics engines.

• 15 Forecasting Models to handle an unlimited number of simultaneous causal factors, including pricing and promotions.

• Chaining and Activity shape modeling to predict new product demand and product phase-out

Demantra Integration Expertise - single holistic view

• Integration with ERP

• Integration with Legacy Applications (Mfgpro & COGNOS)

Configuration and Go – Live preparation - Demantra Tool Kit

• Business Process Design for different industry verticals

• Seamless Data Migration

Engagement types

• Demantra Suite Fixed Price implementations.

• Time and Material (T&M) engagements.

• Annuity Services – maintenance and enhancement in production environment.

• Offshore - Integration and Custom developments engagements.

1

6

Integrated Methodology

17

Implementation / Roll Out Models

What is a Global Implementation/Rollout ?

Global Implementation/rollout is the process followed to install, configure, testing and deploying of

Business applications in more than one locale with standardized business processes as far as possible.

Hub & Spoke Model

18

Collaboration Model (STAR Model)

POC Model

Solution Accelerators

19

One of the world's leading biotechnology companies.

3

Time Zones

Industry Life Science  Employees 10,000+

Europe

English

 Operations Globally

Implementation, Maintenance

& Support

APAC

English

Oracle Demantra Demand Management

North America

English

Value Delivered

 A global view of demand and Capacity

 Improved forecast accuracy

 Collaboration of all business functions sharing the same data

 Ability to analyze and perform what if planning scenarios

 100% Process automation

Peak Team Size

5+

 Build Data Model in Demantra based on the

Customer’s Existing Model resolving data conflicts.

 Build an interface for Inbound & Outbound

Process.

 Developed procedure to handle Multi Currency and budget process.

 Using Custom Procedure to change the Cost on daily basis for the combination.

 Found an item with the prefix ‘0’ after loading the item through procedure, address the prefix

‘0’.

.

 Configuring System Parameters for better

Worksheet Performance and Forecast

Generation.

20

Saudi Arabia’s fastest -growing retail unit bringing its nationwide presence to 33 outlets.

Industry Retail  Employees 1,500+  Operations KSA

Implementation, Maintenance

& Support

21

APAC

English

1

Time Zone

Oracle Demantra Demand Management and

AFDM

Value Delivered

 Reduced duration of forecast generation from a week to 4 hrs. 25 min.

 Considerably reduce the manual Intervention in the forecast

Review process.

 Visibility of future forecast for a span of 6 months.

 Alert the business users whenever the System Forecast varied from the predefined tolerance % specified by the customer.

 Early alert to Supplier on Demand.

Peak Team Size

5+

 Solution built to compare forecast generated by the system and the actual sales.

 Auto-approve the forecast based on the

Business Rules and Publish the Forecast for

Replenishment.

 Activity shape modeling feature to easily reapply a demand profile that has a distinct shape over time in the future.

 Improved forecast accuracy from by around

20% at an SKU level.

 KPIs to best demonstrate the demand & supply pattern at Category Level.

.

American multinational conglomerate.

4

Industry Consumer

Time Zones

 Revenue USD 10.4 Billion  Employees 3200+

Europe

English

 Operations Globally

Implementation & ASM

APAC

English

North America

English

Version Demantra 7.2.0 and 7.3.0.1 User

Base 500+

Demantra Demand Management

Value Delivered

 Better Forecast Accuracy after plugging in the gaps

 Good Worksheet Design/Development enabled an efficient way of review process

 Enhanced Audit Trail Capability

Peak Team Size

5+

 Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra Functionality and the

Technical Aspects, which has brought appreciations from the Users.

 The issues of mismatch in quantities between the JDE and APS instance were resolved mainly by looking at the attribute setup, transaction set up or some of the open orders not getting collected to Demantra

 An Enhancement designed for introducing NPI’s

22

The 11th largest Tier 1 Automotive Supplier in the world

Industry Manufacturing  Employees 35,00+

Europe

English

 Operations 27Countries

Upgrade, Maintenance &

Support

APAC

English

Oracle Demantra Demand Management

12

Time Zones

North America

English

Value Delivered

 Reduced Complete forecasting for one customer ship of one cycle from 9 hrs. to 25 minutes.

 Improved the forecasting to an average of 30-33% MAPE.

 Created aggregation at customer, site, Product Series, Commodity and Business Unit level

 Alerts set up for scenarios where there was variation in Customer

Forecast above a certain predefined tolerance %

 Development of custom integration between

Oracle EBS and Demantra. Since the client was on EBS 11.5.10.

 Setting up Waterfall analysis of customer demand over time to monitor ‘drop-ins’ and other demand events in time to respond without supply chain disruption

 Constraint based planning setup and scheduling support was carried out

.

23

Peak Team Size

5+

A technology company specializing in data and storage networking products.

Industry Hi-Tech & Mfg  Employees 5,000+

Europe

English

 Operations 70+ countries

Implementation, Maintenance

& Support

24

APAC

English

Oracle Demantra Demand Management

3

Time Zones

America

English

Value Delivered

 The Discrepancies of data between instances were reduced by aggressive monitoring and short-time fixes of issues.

 Enhancement requests fulfilled.

 Enabled strong controls, compliance and accuracy

 High scalability meeting business demands for future businesses road map.

Peak Team Size

5+

 Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra

Functionality and the Technical Aspects, which has brought appreciations from the Users.

.

 Collection Programs monitored on hourly basis, for any errors the Footlights were used and mails sent whenever the program is running for more than an Hour. This enabled quicker resolution of the issue.

 The issues of mismatch in quantities between the ERP and APS instance were resolved mainly by looking at the attribute setup, transaction set up for the OM Orders or based on the query written for collecting data from

ERP by getting into the dynamic views created in Demantra

Oracle Practice – Derived Benefits from business operations

One of the largest manufacturers of compact discs in the United States

Assisted in db & apps upgrade, splitting database & application servers to improve performance, configured hardware load balancer for 7 nodes (unique in the industry)

The largest provider of conferencing services in

Europe, and the fifth largest in the world

Month-end process takes 3 days to complete.

Streamlined the process to complete the

Month-end within a night. Database performance was improved by enabling

Maintaining Scripts which improves the performance of long running batch jobs.

A Global Storage Networking Equipment

Manufacturer

Introduce efficiency in Supply Chain my reducing operating cycle time in the Hub

Process with Contract Manufacturer from 7 days to a single day i.e. 85% improvement in operating cycle time

Revenue increase from $500 million to $800 million

A world leader in corrective lenses

Solution for Pick Ticket Verification as a workaround over Oracle Shipping module assisted in reducing Cycle time reduced from

6 mins to just 1 min for an organization that handles 50,000 transactions per day

25

World leader in Information Storage Systems

Order to schedule solution helped

Streamlined process for information exchange across warehouses and manufacturing plant and reduce cycle time from days to just few minutes

Leading Retail company in Indiana

Increased sales revenue by 78% within 4 months of implementing modules in OM,

Shipping, WMS, and MSCA

25

Practice Enablers

Industry Best Practice

Leaders

Dedicated Capability

Leaders for

Specialization Tracks

Customer Advisory

Council

Oracle leverage for

Solutions and Delivery

Excellence

Solution Assets –

Accelerators & Tool

Kits

Process Libraries

Repository

Customer Value

Portal for Business

Improvements

Business Benefit Led

Transformation

Frameworks

OPN Lab with 500+

Training Programs

Dedicated Continuous

Improvement Focus

Edge Application

Integrations

Cutting Edge –

Business Services,

Fusion, etc.

Practice Maturity

Index

Quality Improvement thru Six Sigma

26

Assets for Value Delivery

Process Libraries

Repository

Solution Assets –

Accelerators & Tool

Kits

Knowledge

Management

Assets

Value Measurement

Repository of solutions

27

What Makes Us Different?

The Right People

In the Right Way for the Client

Industry insight

 Proven experience

 Driven to deliver

Doing the Right Things

Business before technology

 Benefits led

 Goals aligned

 The A-team, always

 Collaborate to innovate

Client-focused flexibility

28

Thank You

Download