2008 Annual Open Enrollment Presentation Open Enrollment Dates – November 5 – November 16, 2007 1 Agenda • Overview of Open Enrollment • What’s New for 2008 • New Rates for 2008 • Other Important Information • 2008 Benefit Program Overview • 2008 Open Enrollment Communication Schedule • Other New & Exciting Programs in 2008 • Summary of Resources 2 Overview of Open Enrollment • 2008 Annual Open Enrollment begins on November 5, 2007 – Annual opportunity to make any changes to your benefit coverage – Allows Team Member add/drop dependents to their coverage – IRS only allows participants to make changes during Open Enrollment, if not done as a New Hire or with a Qualifying Event – Any changes will become effective January 1, 2008 • Enrollment materials posted on benefits.fedexkinkos.com • Open Enrollment Guide will be mailed to every Team Member’s home address • 2008 Annual Open Enrollment ends on November 16, 2007 – – For team members gaining initial benefit eligibility on November 1, 2007, there will be a separate Open Enrollment from November 5 – 16, 2007 For team members gaining initial benefit eligibility on December 1, 2007, there will be a separate Open Enrollment from December 6 – 20, 2007 3 Overview of Open Enrollment What team members need to do: • • • • • • • • • Logon to benefits.fedexkinkos.com Sign in using your SSN (or KID) and PIN (month and day of your birth in “mmdd” format – unless you previously personalized your PIN). Contact the Benefits Service Center at 1.866.866.9050 for PIN assistance. Review your Personal Information Generate your 2008 Personalized Enrollment Worksheet Review/update your list of dependents Designate your Plan elections for 2008 Review/update your beneficiaries Review your 2008 Elections Print your 2008 Election Summary 4 Overview of Open Enrollment IMPORTANT • If you are not making changes to your benefits for 2008 and do not wish to participate in the Flexible Spending Account Programs (HCRA & DCAP), you DO NOT have to enroll. – Flexible Spending Accounts will be set to $0 effective 01/01/2008 unless re-elected during Open Enrollment. 5 What’s New for 2008 • Team member overall health plan contributions per month will not change – FedEx Kinko’s overall health plan cost increase 8% • Team member dental plan PPO contributions per month will decrease approximately $10-$23/month • Team member dental assistance plan contributions per month will decrease approximately $2-$11/month • Team member vision contributions will not change • Several new health plan design enhancements • Moderate plan design changes 6 What’s New for 2008 Enhancements to Health Plan Design: • Increase preventative service benefit from $300 to $500 • Disease Management programs – Diabetes – Asthma – Coronary Artery Disease • Nurse Advocate program 7 What’s New for 2008 Changes to Plan Design: • Comprehensive and CareAdvocate Plan – Increase calendar year deductible from $250/500 to $300/$600 – Increase calendar year out-of-pocket maximum from $1000/$2000 to $1500/$3000 – Increase office visit copay (PCP/Specialists) from $15/$15 to $20/40 (Comprehensive plan only) • Specialty Prescription Drugs – Maximum increased to $200 • Emergency Room co-pay – Changing from $150 per visit to $200 per visit • Dental Deductible – Increase calendar year deductible from $50 to $100 (Preventative services paid at 100%) Note: Dental team member contributions will decrease $121 per year for team member only coverage and $284.88 per year for family coverage. 8 Rates for 2008 (monthly) Team Member Monthly Contribution Catastrophic Medical Plan Comprehensive Medical Plan PPO Dental Plan Dental Assistance Plan Vision Service Plan 2007 2008 2007 2008 2007 2008 2007 2008 2007 2008 Team Member Only $36.38 $36.38 $100.45 $100.45 $30.25 $20.16 $10.40 $8.34 $9.83 $9.83 Team Member + Spouse/DP (TM +1 in 2006) $117.93 $117.93 $192.69 $192.69 $51.93 $34.61 $21.56 $21.24 $13.94 $13.94 Team Member + Child(ren) $117.49 $117.49 $191.88 $191.88 $51.41 $34.26 $21.56 $17.37 $13.41 $13.41 Family $163.37 $163.37 $273.36 $273.36 $71.17 $47.43 $41.88 $29.92 $25.84 $25.84 9 Care Advocate Rates for 2008 (monthly) Team Member Monthly Contribution Eastern Region Central Region Western Region $95.20 $90.96 $76.63 Team Member + Spouse/DP $183.66 $176.58 $146.45 Team Member + Child(ren) $182.99 $175.90 $145.90 Family $251.11 $244.25 $202.14 Team Member Only 10 2008 Benefit Regions Eastern Region Central Region Western Region Connecticut Alabama Alaska District Of Columbia Arkansas Arizona Delaware Illinois California Florida Indiana Colorado Georgia Iowa Idaho Maine Kansas Montana Maryland Kentucky Nevada Massachusetts Louisiana New Mexico New Hampshire Michigan Oregon New Jersey Minnesota Utah New York Mississippi Washington North Carolina Missouri Wyoming Pennsylvania Nebraska Rhode Island North Dakota South Carolina Ohio Vermont Oklahoma Virginia South Dakota West Virginia Tennessee Texas *Note—Hawaii team members are provided with medical, dental and vision under a separate health insurance policy as mandated by Hawaii State Law Wisconsin 11 Other Important Information • Certain life events may allow you to make changes to your benefits – – – – • Each team member will receive a confirmation statement at their home address after Open Enrollment is complete – • Marriage, divorce, birth/adoption, death, loss or gain of other coverage, etc. You have 31 days from the date of the event to make appropriate changes Contact the FedEx Kinko’s Benefits Service Center toll-free at 1.866.866.9050 for assistance Logon to benefits.fedexkinkos.com for additional information VERY IMPORTANT!! If you have not received this confirmation statement by December 16, 2007, contact the FedEx Kinko’s Benefits Service Center immediately!!! Open Enrollment ends on November 16, 2007 The next section is intended to summarize 2008 Plan options for team members who would like a refresher on or need to be introduced to FedEx Kinko’s benefit programs 12 2008 Benefits Program Overview Medical Plan Options – Catastrophic Medical Plan – Comprehensive Medical Plan – CareAdvocate Medical Plan Dental Plan Options – PPO Dental Plan – Dental Assistance Plan Vision Service Plan Flexible Spending Options – Health Care Reimbursement Account – Dependent Care Assistance Program Disability Insurance – Short-term Disability – Long-term Disability Life Insurance – Basic Life Insurance – Supplemental Life Insurance Educational Assistance Plan Employee Assistance Program Voluntary Benefit Plans • Aflac Cancer Plan • MetLife – – – – – – Auto and Home Insurance MetLaw Veterinary Pet Insurance Preferred Savings Plus MetDesk Long-term Care 13 Catastrophic Medical Plan The Catastrophic Medical Plan provides catastrophic level medical and prescription drug coverage. There is no reimbursement for medical expenses until the annual deductible has been satisfied. The team member contribution on this Plan is less than the contribution on the Comprehensive Plan, but the deductible is significantly higher ($1,000 individual/$2,000 family). This Plan will allow you to see any doctor, but your reimbursement level drops from 90% to 70% of UCR (Usual, Customary & Reasonable charges) if you do not use a PPO provider. There is also no reimbursement for medical expenses over UCR amounts. If you elect this Plan, consider taking advantage of the HCRA program to pay for medical expenses incurred while satisfying your deductible. 14 Catastrophic Medical Plan Option Prescription Coverage All Prescriptions 50% This is the percentage you have to pay for prescription medications at a participating pharmacy (up to a $50 maximum per prescription). –Generic Prescriptions - $10 Maximum –Brand Prescriptions - $50 Maximum –Specialty Prescriptions - $200 Maximum This benefit is payable before the deductible is satisfied. Annual Deductible Team Member Only $1,000 Team Member plus Spouse/DP $2,000 Team Member plus Child(ren) $2,000 Family $2,000 This is the amount you must pay, in addition to your team member contribution, before your medical coverage will begin to pay benefits $200 This payment waived if admitted Separate Emergency Room Deductible Per Incident Schedule of Payment All Participants Annual out-of-pocket Max PPO 90% PPO Non-PPO 70% This is the percentage that coverage will pay after you have satisfied the deductible; you are responsible for the balance. You pay less when using a PPO provider. Non-PPO Team Member Only $1,500 $2,500 Team Member plus Spouse/DP $3,000 $5,000 Team Member plus Child(ren) $3,000 $5,000 Family $3,000 $5,000 This is the amount, in addition to your deductible and co-payments, that you would pay before benefits would begin to pay 100% of Usual, Customary and Reasonable (UCR) charges. 15 Comprehensive Medical Plan The Comprehensive Medical Plan provides comprehensive medical and prescription drug coverage. The team member contribution on this Plan is more than the contribution on the Catastrophic Plan, but the deductible is significantly lower ($300 individual/$600 family). This Plan will allow you to see any doctor, but your reimbursement level drops from 90% to 70% of UCR (Usual, Customary & Reasonable charges) if you do not use a PPO provider. There is also no reimbursement for medical expenses over UCR amounts. Certain “Special Medical Benefits” are paid before the annual deductible has been satisfied (see the Summary Plan Description for a complete list). Examples of “Special Medical Benefits” include PPO office visits, routine cancer screenings and Well Baby Care. 16 Comprehensive Medical Plan Option Prescription Coverage All Prescriptions 50% This is the percentage you have to pay for prescription medications at a participating pharmacy (up to a $50 maximum per prescription). –Generic Prescriptions - $10 Maximum –Brand Prescriptions - $50 Maximum –Specialty Prescriptions - $200 Maximum This benefit is payable before the deductible is satisfied. Special Medical Benefits Office Visit $20 PCP/ $40 Specialist Routine Physical Exam 100% Annual Deductible PPO Certain medical expenses, such as PPO Office visits, routine cancer screenings and Well Baby Care are paid before the annual deductible is satisfied. Non-PPO Team Member Only $300 $500 Team Member plus Spouse/DP $600 $1,000 Team Member plus Child(ren) $600 $1,000 Family $600 $1,000 This is the amount you must pay, in addition to your team member contribution, before your medical coverage will begin to pay benefits. Separate Emergency Room Deductible Per Incident Schedule of Payment All Participants Annual out-of-pocket Max $200 PPO 90% PPO This payment waived if admitted Non-PPO 70% The percentage of UCR expenses covered after you satisfy the deductible Non-PPO Team Member Only $1,500 $2,500 Team Member plus 1 $3,000 $5,000 Family $3,000 $5,000 This is the amount, in addition to your deductible and co-payments, that you would pay before benefits would begin to pay 100% of Usual, Customary and Reasonable (UCR) charges. 17 CareAdvocate Medical Plan The CareAdvocate Plan requires that you only utilize Blue Cross PPO providers and facilities. There are no benefits for out-of-network services. The CareAdvocate Plan Reimbursement levels is 90% Co-insurance. The CareAdvocate Medical Plan allows you to access any PPO Primary Care Physician (PCP) prior to satisfying your annual deductible. PCP Office visits will be subject to a $20 office visit co-payment. PCPs are considered to be any Family/General Practice physicians, Pediatricians, OB/GYNs, Internists and Nurse Practitioners. You do not need to designate a specific PCP. You can also see any PPO specialist (subject to a $300 deductible) as long as you follow the Blue Cross CareAdvocate pre-notification process (and receive the required pre-notification number). Please note, if you do not follow the Blue Cross CareAdvocate pre-notification process none of your medical expenses will be reimbursed. Pre-notification is not an approval process; it is simply a notification that lets Blue Cross know that you are going to seek specialty care and helps you stay within the network of participating physicians and facilities. 18 CareAdvocate Medical Plan Option Prescription Coverage All Prescriptions 50% This is the percentage you have to pay for prescription medications at a participating pharmacy (up to a $50 maximum per prescription). –Generic Prescriptions - $10 Maximum –Brand Prescriptions - $50 Maximum –Specialty Prescriptions - $200 Maximum This benefit is payable before the deductible is satisfied. Office Visit Co-payments Primary Care Physician (PCP) Office Visit $20 All services provided by a Primary Care Physician are paid before the annual deductible is satisfied. Team Member Only $300 Annual Out of Pocket Maximum - This is the amount, in addition to your deductible and co-payments, that you would Team Member plus Spouse/DP $600 Team Member plus Child(ren) $600 Family $600 This is the amount you must pay, in addition to your team member contribution, for services provided outside of a Primary Care Physician’s office. PPO Non-PPO Annual Deductible Schedule of Payment All Participants 90% pay before benefits would begin to pay 100% of Usual, Customary and Reasonable (UCR) charges. $1,500 Team Member Only $3,000 Team Member + 1 & Family 0% Excluding PCP office visit co-payments and prescription expenses, this is the percentage that coverage will pay after you have satisfied your deductible; assuming you follow the CareAdvocate pre-notification process. There is no benefit when using a non-PPO provider. Emergency Room Co-payment Per Incident $200 This extra payment waived if admitted to hospital. 19 PPO Dental Plan Option Annual Deductible Team Member Only $100 Team Member plus Spouse/DP $150 Team Member plus Child(ren) $150 Family $150 This is the amount you must pay, in addition to your team member contribution, before certain dental benefits will be paid. Schedule of Payment Preventative Services 100% Routine Services 80% Major Services 50% Preventative services such as routine examinations, cleanings of teeth , X-rays, etc. are covered before the deductible is applied. You pay less when using a PPO provider. $1,500 This maximum resets each calendar year. $2,000 This is a lifetime maximum per individual. Annual Maximum Per Individual Orthodontia Maximum Per Individual 20 Dental Assistance Plan Option Annual Deductible Team Member Only $50 Team Member plus Spouse/DP $100 Team Member plus Child(ren) $100 Family $150 This is the amount you must pay, in addition to your team member contribution, before certain dental benefits will be paid. $1,000 This maximum resets each calendar year. $1,000 This is a lifetime maximum per individual. Annual Maximum Per Individual Orthodontia Maximum Per Individual Schedule of Payment The amount the Plan pays for each procedure is pre-determined, regardless of the amount your dentist actually charges. You will be responsible for the difference. You can go to any dentist, but if you visit Blue Cross PPO dentists, you will access discounted rates and have less out-of-pocket expense. Refer to the Summary Plan Description at benefits.fedexkinkos.com for the complete schedule of benefits. 21 Vision Service Plan Option Monthly Team Member Contributions Schedule of Payment There is a $10 co-payment when receiving an eye exam at a Vision Service Plan (VSP) provider, and up to a $40 copayment when visiting a non-VSP provider. Refer to the Summary Plan Description at benefits.fedexkinkos.com for the complete schedule of benefits. This plan covers an eye exam and lenses every twelve months and frames every twenty-four months. Contact lenses are also available. Services are provided by the Vision Service Plan which utilizes a national network of preferred providers. Non-network provider charges are reimbursed at scheduled rates and cannot be changed. 22 Flexible Spending Account Options Health Care Reimbursement Account (HCRA) and Dependent Care Assistance Program (DCAP) – You can set aside pre-tax earnings to be used for qualified dependent care expenses and out-of-pocket health expenses incurred within the Plan year – This allows you to pay for items such as child care, elder care and/or out-of-pocket health expenses with pre-tax dollars – You can contribute up to $5,000 for dependent care expenses and up to $5,000 for out-of-pocket health care expenses • Estimate your contributions carefully! • Under IRS rules, this is a “use it or lose it” plan which means any unreimbursed funds remaining in your account at year end are forfeited – Contributions are made through payroll deductions 23 Disability Insurance Disability Insurance – These important benefits are provided to you at no cost – FedEx Kinko’s pays the entire premium for this coverage – Provides income protection in the event of your injury or illness Short-term Disability – Paid at up to 60% of pay to a weekly maximum of $1,000 per week for up to 12 weeks – Waiting period is 7 days (ENHANCEMENT TO BENEFIT) Long-term Disability – Begins at the end of the short-term disability period – Paid at up to 60% of monthly pay to a maximum benefit period based on years of service to a maximum of $10,000 per month Refer to the Summary Plan Description at benefits.fedexkinkos.com for additional information 24 Life Insurance Basic Life Insurance – This important benefit is provided to you at no cost – FedEx Kinko’s pays the entire premium for this coverage – Coverage is equal to 2X base salary (as of the first day of the current month) • $50,000 minimum coverage provided • $300,000 maximum coverage provided Supplemental Life Insurance – Can elect additional coverage up to 5X base salary • To a maximum of $500,000 – Can elect spouse supplemental life up to half of your coverage • To a maximum of $100,000 • Coverage for domestic partners is not available – Can elect child supplemental life • $5,000 or $10,000 coverage amounts • Coverage for children of domestic partners is not available – Supplemental Life insurance may be subject to evidence of insurability (EOI) 25 Aflac - Personal Cancer Indemnity Plan • • • • • • • • The Personal Cancer Indemnity Plan provides additional coverage in the event you or your eligible dependents have been diagnosed with cancer. Aflac helps provide an important safety net in fighting the financial consequences of cancer that result beyond traditional health insurance. The Personal Cancer Indemnity Plan pays benefits directly to you, unless assigned, for services such as: Radiation and Chemotherapy Hospital Confinement Medical Imaging Cancer Screening Wellness Plus…much more Enroll in the Personal Cancer Indemnity Plan at www.fedexkinkosaflac.com 1.866.844.8803 26 MetLife - MetLaw • • Network of more than 9,000 participating plan attorneys Covered Services – – – – – – • • Estate Planning Documents Family Law Financial Matters Real Estate Matters Consumer Protection Traffic Offenses $16.50 per month (There is no limit on how often you can use the Legal Plan) 1.800.GET-MET8 (1.800.438.6388) 27 MetLife – Auto and Home Group Insurance • • • • • • Insurance program for auto, home and other property and liability insurance. Free insurance reviews and quotes from licensed insurance consultants. Payroll deductions Portable coverage after separation Enroll in the program at www.metlife.com/mybenefits 1.800.GET-MET8 (1.800.438.6388) 28 MetLife – Veterinary Pet Insurance • • • • • • • Insurance helps pay for office calls, prescriptions, treatments, lab fees, x-rays, surgery and hospitalization for covered medical problems and conditions. Claims turn around averages 1 week or less. Coverage is available for dogs and cats from 6 weeks of age and up with no age limit. Rates are based on age of pet and the plan type selected. Covers accidents and illnesses for cats, dogs, birds, ferrets, rabbits, reptiles and other exotic pets Can choose any licensed veterinarian, veterinary specialist and animal hospital in the world Variety of plan options: VPI Superior, VPI Standard, VPI Avian & Exotic Pet Plan, Vaccination & Routine Care Coverage for dogs and cats, Supplemental Routine Care for birds Enroll in the program at www.metlife.com/mybenefits or 1.800.GET-MET8 29 MetLife – Banking Service • Preferred Savings Plus from MetLife Bank is currently offering savings products, mortgages, online account services, and ATM card products. The current set of products and services include: – – – – – – – – • Certificates of Deposit Money Market Account High Yield Savings IRAs ATM Cards Online Account Access Postage Paid Deposit Envelopes Mortgages Enroll in the program at www.metlife.com/mybenefits or 1.800.GET-MET8 30 MetLife – MetDESK • • MetDESK is a unique program that offers planning services to families with children and other dependents with special needs. Critical issues that are addressed during the planning process: – – – – • • How to protect government benefits for SSI and Medicaid Ways in which a special needs trust can provide lifetime care while still preserving government benefit eligibility Choice of trustee, guardian, or client self-determination and advocacy training if appropriate Appropriate funding vehicles to fund a special needs trust including life insurance No cost to participants Enroll in the program at www.metlife.com/mybenefits or 1.800.GET-MET8 31 Summary of Resources Health & Welfare Benefits – FedEx Kinko’s Benefit Service Center: 1.866.866.9050 – FedEx Kinko’s Benefits Service Center fax: 214.550.7717 – FedEx Kinko’s Benefits Online Library— benefits.fedexkinkos.com – FedEx Kinko’s Benefits Mailbox: benefits.department@fedexkinkos.com This is only a brief outline of the FedEx Kinko’s Benefits Program and is not a contract. In the event of a conflict between this document and the official Plan Document, the terms of the Plan Document will prevail. For more detailed information on benefits, exclusions, and eligibility, please refer to the FedEx Kinko’s 2008 Summary Plan Descriptions at benefits.fedexkinkos.com. 32 2008 Open Enrollment Communication Schedule Communication Item 2008 Open Enrollment Guide WAC/SAC Communication to Center Managers with link to Open Enrollment Materials 2008 Email Letter from Tracy Date Mailed 10/22/07 WAC 11/1 & 11/8 SAC 10/29 – 11/16 10/30/07 2008 Open Enrollment Reminders in Weekly Field & FKSO updates 10/16/07 – 11/13/07 2008 Open Enrollment payroll stuffer 10/26/07 paycheck 2008 Open Enrollment Materials available in Benefits Library 10/15/07 33 Other New & Exciting Programs in 2008 • Watch for Other New & Exciting Programs in 2008 – MetLife Long-term Care • Effective 03/01/2008 • Nursing Home/Assisted Living • Home Care • Daily Benefit Choices of : $100/$150/$200/$250 • Payroll deduction available • Enroll on-line – Vacation Donation • Part-time team members – Part-time team member voluntary limited medical benefits through Cigna – MetLife benefit programs available – Effective date: TBD 34