KATHLIEN DIZON
604, Al Hathboor Building Al Rigga, Muraqqabat road, Dubai
+971563417251
kathliendizon@gmail.com
OBJECTIVE:
To find a full time and challenging position to meet my competencies, skills and experiences that could
further my growth to both my personal and professional phase and venture into success by supplying
the demands of the company.
PROFESSIONAL ADVANCEMENTS:
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Currently working as a Recovery Collections Officer for Mashreq Bank Credit Card and Loan
Accounts under Derby Group, UAE
With 5 years of experience as a Retail Sales Representative to a leading Retail and Cosmetics
company
Experience in creative writing as Content creator and blogging
Experience in Social Media, Outsourcing, Search Engine optimization, eCommerce Marketing
and Advertising
Experience in Customer Service, Office administration and Events coordination
SKILLS:
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Efficient in MS Office
Exceptional oral and written communication in English and Filipino
Organizing events
Social Media Marketing
Customer interaction
Administration
Human Resource
Sales and Customer Service
PERSONAL BACKGROUND:
Birth Date
Birth Place
Citizenship
Height
Visa Holding
: February 25, 1990
: Koronadal City, South Cotabato
: Filipino
: 5’4”
: Employment Visa
EDUCATIONAL BACKGROUND:
Civil Status: Single
Religion : Christianity (Roman Catholic)
Weight : 49 kg.
TERTIARY
: Notre Dame of Marbel University
Alunan Avenue, Korondal City, South Cotabato
Bachelor of Arts Major in Psychology
2013
SECONDARY
: Notre Dame Siena School of Marbel
Alunan Ave, Koronadal city Philippines
Drum Corps Awardee
Leadership Awardee
2006-2007
ELEMENTARY
: Notre Dame Siena School of Marbel
Alunan Avenue, Koronadal City Philippines
2002-2003
ONLINE STUDIES:
DIPLOMA IN HUMAN RESOURCES
ALISON Advance Learning Interactive Systems Online
DIPLOMA IN CUSTOMER SERVICE
ALISON Advance Learning Interactive Systems Online
WORK EXPERIENCES:
Franchise Dealer/ Sales Representative (later promoted as Team Leader)
Avon Cosmetics, South Cotabato Area (July 2009 – April 2014)
- Man to man selling of the manufacturer’s product
- Advertising promo and product testing to customers
- Handling down lines and product distribution to achieve team target
- Started working part time during my college years as an additional source of income
Social Media Marketer
Freelance in partnership of www.janinepring.com – (June 2011– May 2013)
-Maintains all updates to all Social Media accounts
-Makes scripts and promo strategies to extend product patronization
-Attracts people to purchase items through Social Media
-Posts on Ebay, Craigslist and other eCommerce websites
-Writes articles to promote product reviews
-Maintains rank by using Search Engine Optimization
Article Writer and Blog Manager
Rich Web Media LLC (Homebased June 2012- November 2012)
- American Company offering outsourcing jobs
- Manages the content Creation for the company’s various websites
- Writes articles as per the client’s orders
Executive Assistant to the Vice President/ Events Coordinator
- Tacurong Fit Mart, Fit Mart Group of Companies INC., (June 2013- April 2014)
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Assists in organizing paper works and tasks to generate a smooth flow of work for the Vice
President
Handles administration and secretarial tasks to maintain an organized routine and phase
within the VP office
Handles VIP calls and meetings set for The Vice President
Coordinates in behalf of the company’s events and activities to generate customer attraction
Recovery Collections Officer (Mashreq Bank accounts)
-Derby Group, UAE (Sharjah branch) July 2014 – present
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Responsible for ensuring payments and collections from the vintage accounts (both
credit cards and Loans) in behalf of Mashreq bank.
Acts as adviser to customers regarding the debt consolidation of the high value
defaulted accounts
Responsible for updating and informing the bank about incoming payments, proposal
settlements and significant negotiation that occurs between the officer and customer
Responsible for releasing legal notices, field visits and subjecting blacklist for Credit
bureaus for defaulted accounts.
Responsible for achieving the agency and bank’s quota by accumulating assigned target
in a competitive, interactive and professional manner