Jump Start Your January- Recruiting
SLIDE: My Scentsy Story
Thank you so much for having me. Training is my absolute passion. I think that is the only way that we
are going to be successful is from learning from other people and I love the opportunity to be able to be
in this situation where I can be home and offer trainings to everybody so yay! Yes, we are having
another baby. Here is a picture of our kids who are very excited when they found out that they were
going to be a big brother or to our new baby girl. We only have 16 more weeks.
I am just a gal who loves my family, my friends and my job. Most people only dream of getting up on
Monday’s and getting their kids off to school and hopping into their office that smells good. Even if my
office is under my stairs and that is no joke. When we moved into this itty, bitty house and started
having all of these beautiful kids I had to move my office from a room to under my stairs.
I am first and foremost a mom to three amazing, wonderful, bright, energetic and caring kids and we are
expecting our fourth baby in 16 weeks. Not to mention my husband is active duty and just finished a
crazy long 18 months worth of work up, deployment and work down so our house is very busy but it
hasn’t stopped me from reaching my goals. He has been gone the last 18 months and he has only been
home a total of four months, so I have been a single mom plus working my Scentsy business. So when
people say “oh I have too much going on in my life” really, really think about how much you have going
on in your life and really push yourself because if I can do it in a place where I have no family to really
help me…anybody can do it.
Four years ago I thought of being successful and having Scentsy as a fulltime job I thought that was just
for special people and heck maybe I am special but I don’t think so. I have fallen off track so many
times. I have gotten busy and caught up in moves and deployments and kids schedules and I have fallen
off and that is what makes my Scentsy journey mine. I have learned in the last four years to get extra
snuggles from my kids, live life for the moment and to focus on my business like it is a business and
when I do that amazing things happen. When I work my business everyday even if it is just an hour at
naptime from 12:00-2:00 it will pay off and before I know it I am going to be a Star Director and you can
be one too. It just takes time, passion, motivation and not being afraid of people telling you “no.” So
that is a little bit about me.
SLIDE: Jumpstart Your January-Recruiting
Let’s jumpstart our January and recruiting. When people join at least for me and in my Scentsy time I
have found a lot of people just want to join for an extra $100 or $200. It is really hard to find that
person who is like a gold nugget who wants to build a huge business like I do or like a couple other
people in my group want to. That is okay. What I have realized when I decided to actually build my
Scentsy business two years ago so that I could be a stay-at-home mom so I could not miss the things
that I was missing with my kids is that I could not do that by just hosting parties every month. I could
not do it just on my sales. For me to be able to be a stay-at-home mom and replace my fulltime income
I really have to sell $5,000 or $6,000 a month and that is kind of unrealistic. At least for me it was.
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Maybe not for everybody but for me, I just couldn’t see that. That is two or three parties a week, a
couple vendor events, fundraisers, I just didn’t have enough hours in the day to do that 12 months a
year and do that for the next 20 years.
So my husband and I sat down and said “what are we missing?” For me, I was missing recruiting. If you
don’t recruit you never have a chance to actually build a team. Without a team you never have the
opportunity to build a successful business that you can rely on forever. So be smart. You want to get
into the habit of finding out how you are going to make your $500 in sales or your $1,000 or your $1,500
or your $2,000 in sales a month whatever is your comfort. Without those sales and without a team you
are never going to be able to make $2,000 or $3,000 or $4,000 extra a month. That is what I realized
when I went to convention. I realized when I was in Dallas that I have got to build a team. I need to
build a team and I started talking to people and everybody who was successful said “well I recruit” I was
like “well geez I ask and people say ‘no’” or “I don’t think they are interested.” Or “I hosted a party and
nobody seemed interested” but what I realized is I wasn’t asking or giving them the opportunity to join.
So if you recruit amazing things can happen for your family. Your team will grow and so will you. The
question is where do you start? Where do you start to build your team?
SLIDE: Recruiting is all about Working Your Business
Recruiting is all about working your business. So what I was doing was right. I was hosting parties, I was
getting phenomenal sales, I just was not offering the Scentsy Family opportunity to all of my guests and
my customers at my parties. I wasn’t being religious about hosting parties. I still have to host four
parties a month. I was worried about getting my $2,000 in sales to make $600 a month I was not
worried about if June my phenomenal host if I gave her the opportunity to join she would work harder
for herself than she would for me as a host.
So the best way to start right now is to work backwards. Go back into your November and your
December hosts and customers who you are so excited in November and December because your sales
are crazy out of control because Scentsy had these phenomenal sales and promotions going on and call
them. I know it is kind of scary you have got to get on the phone. You have got to chat. That always
intimidated me and still does I will not even lie. But Mondays are my days that I have a little anxiety and
my husband always laughs he comes home from work and he goes “How was your Monday naptime
calls?” Because he knows that it really does scare me. Even now that I have been doing it for almost
two years calling on Mondays I still get nervous. I get shaky because I am so afraid of the “no.” Not as
much now as I used to be but I do get nervous.
So keep an ongoing list of all of your past hosts and customers. They will eventually either continue to
be phenomenal customers or they are going to make good recruits. The only way you are going to know
is if you call them. So I like to check back with my customers at least every two to three months from
the time they order. If they ordered a six pack of bars in about one to two months they are going to be
ready for a resale anyways and it is a good time for them to hear my voice. So when I call, quick, easy on
Mondays and I call 10 people. It is easy I call and I say “Hey this is Kristin your Scentsy Family friend. I
am just wondering how your scents are working for you? I know that you ordered Cinnamon Bear do
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you need more? Is it working out for you? Is it your favorite scent? Are we not going to do that one
again?” And I try to talk to them. On my order forms when I am at their parties I try to find something
personal about them so it is not always about me being that annoying sales person calling. So I may
have put on Jo’s order form that her son was getting married and the Hoot warmer was for his bride. So
when I call Jo and I say “Hey Jo it is Kristen with Scentsy just calling to see how you are doing. I know
that you ordered that warmer last month for your soon to be daughter-in-law. Did she love the
warmer?” “Yes she did” “oh that is great” and then I give them the opportunity to see if they are ready
to order more. Maybe kind of get a feel if they are interested in hosting a party because that is how I
am also going to get them to join as a recruit or if they are ready to reorder. So 10 people…challenge
yourself. Every Monday I can do it, I can call 10 people.
When you call your 10 people you have the opportunity for three things. You could get additional sales
which is always a bonus because you didn’t even have to leave the comfort of your office underneath
your stairs you are able to do maybe $25 to $100 in sales. Customers could be interested in hosting
parties because we have got some great promotions we are going to talk about so you are probably
going to want to do them when you do these callbacks and tell them about our great promotions. You
never know when somebody is interested and could be excited about joining your team.
For me I had a phenomenal customer who ordered maybe every three or four months. She ordered
only when I called her. She only ordered when I sent her a Facebook message to see how she was doing
or maybe sent her a text message. These are the only times she orders. She never contacted me
because she would lose my phone number or she would get busy in her life but I still always made the
opportunity to check in on her. So for three and a half years that is the only time she ordered. She
would come into an open house here and there but she never did her own party. It wasn’t her thing.
She moved across the United States. I had no clue about this but she kept her same phone number and
she called me and she said “hey you know, I quit my job, I am staying home with my girls, I just found
out I am pregnant again…can you tell me a little bit about Scentsy? Does it work for you? Are you able
to make any money?” I was able to give her a little bit of information. She joined in March she had just
had her first team member join last month she is doing great. I would have never in my wildest dreams
picked her as my next recruit. So you never know. The best way to get your recruits is if you are
working your business.
SLIDE: Promotions
Now when you are working your business there are so many fantastic things that Scentsy offers. My
favorite is the Bring Back My Bar. Mostly because this is my favorite Bring Back My Bar selection just in
case anybody cares so I am like super, uber, duper excited about the bars so it makes it a little bit easier
to call people and tell them about it because there are a couple of my favorites Orange Dreamsicle being
one. I love Orange Dreamsicle. I have already ordered my stock and supply of Orange Dreamsicle so
nobody worry I have it and I will not share it though. I will not share it with customers or downline or
anyone it is personal stock. My amazing daughter at two drank the room spray that I was hoarding
when we moved so I didn’t have any more Orange Dreamsicle anywhere.
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So anyway Bring Back My Bar is great. If you are excited about your business people see it. So I work
my Bring Back My Bar Hosts in two different ways. One it is something that I do year round because I
know what we are going to have Bring Back My Bar we are going to have it twice a year. We have it in
January when it is really, really slow and you are also going to have it in July again when it is really, really
slow. At all of my parties I always tell the guests a couple things that Scentsy does that I think is great.
This is one of reasons why I am with the Scentsy Family and represent all three brands is the Bring Back
My Bar. I tell them “hey if anybody in this room is ever interested I do a promotion every January and
every July with my Bring Back My Bars. I have 8-16 phenomenal hosts and consultants that I offer 20 of
the samples to that you can take. You get to sniff them before everybody else does. If you are
interested in being a part of my Bring Back My Bar Hosts let me know.” I always get at least one person
in that room who is willing to be put on my Bring Back My Bar Host list.
What I do with that list is in December I call them. “Hey you told me in October that you wanted to be
one of my Bring Back My Bar Hosts. Is it okay and are you still interested in January that I drop off a bag
of the Bring Back My Bar samples?” “Yes.” “Okay what week works best for you the first, second or
third week” because I try not to work the last week of the month. I want all my sales in before the last
week of the month. So they pick their week and I pencil them in and before January even comes in I
have all of my hosts already filled out. I bet you are thinking “that is a brilliant idea but it is January 7th
and there is no way that I can do that but I will do it in July.” Eek, stop, you can do it. It is so easy
because you are going to be calling 10 people to see how their scents are doing from our promotions for
November and December and you are also going to mention that we have this phenomenal Bring Back
My Bar going on right now. You are going to say “You should do this. You should join and you should do
this with me. I will drop them off for you and it is easy. Smell away if you want to purchase I will add
you to my current party.” When I drop off my scents the Bring Back My Bar samplers in it shows them
what they are going to get if they happen to show it to a couple of friends and get $150 in orders.
Double half off, how cool is that?
So right there I give it to them. Right there they have the opportunity to either pick out a six pack or
maybe share it with a couple neighbors so they can get $15 in free product or $250 or $400 or whatever
their desire is. I let them know that they can keep my set for one week. When I come back and pick it
up and see that their sales are $400 or maybe $500 or $600 because everybody loves the Bring Back My
Bars and the things in our catalog and that is when I tell them about joining my team because this
month is the first time ever Scentsy has done anything like this with the Shooting Stars. So this is how I
am going to take advantage of my Bring Back My Bar Hosts and I am going to tell them all about what is
in our Shooting Star kit.
SLIDE: Join in January
So my phenomenal host who was just going to buy a six pack shared it with a few more than her friends
and neighbors she took this thing to work and now she has this amazing party of $500 so I say “Hey Sally
you did crazy good. Did you know in January that you can join Scentsy for $99 and your sales tax and
they will pay for the shipping? Because you have already sold $500 you qualify for Shooting Star. Let
me tell you everything that comes in this $200 kit it is crazy. You get warmers and buddies and look at
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all the stuff you can get so essentially you could join my team and you could get the Shooting Star Kit for
free” or if you want to say “You pay your $99 and you get all of this product for free. Would you be
interested in joining my team?” If they say “no” okay hands down they say “no.” I am okay with “no.”
“No” is something I have always been afraid of. That big dreaded “no I am not interested.” What I
gained was I did get $500 in sales. I offered it to her, she is not interested, and she was able to bring me
10 new customers. Ten customers and I was able to spend the month of January at home with my kids,
with my family and get our taxes ready because that is what we do in January in this house. And I now
have new people.
But what if she says “yes?” She says “yes” because today is January 7th for those of you who have not
ordered your sampler kits I challenge you to order your sampler kits and find that $85. Get on the
phone and find yourself eight hosts and say “On the 20th I am going to drop off eight samplers to eight
people on the 20th.” If you get two or three or four of those people to join out of the eight you have
sales and you could potentially have four new hosts and if you add the points for that you could still
earn the incentive trips this month with four new hosts. So I challenge everybody on my team. “You
could still earn these incentive trips if you take advantage of something Scentsy has already given us.”
Now, Shooting Star Kits is not just offered for Scentsy Fragrance. Holy cow, Velata, Grace Adele these
are huge! So even if Scentsy is not a brand that you normally push take advantage of this to grab your
recruits. But if you already have a Grace Adele party going and they get $500 why aren’t you on my
team and let’s push you to get to $1,000 this month and Certified so that you make your $250 in
commission. When you are excited and passionate about what you do people want to join your team. I
think that is why I have been as successful as I have been in recruiting and especially in my Bring Back
My Bar ideas and the Bring Back My Bar baskets because it allows me to be home in the two months of
the year that I do not want to be out. I want to be home in January because I don’t want to be out in
the cold first of all and then I love that my husband is home in January for the most part. In July my
brain is focused on one thing and one thing only…I am going to Scentsy Family Reunion and I do not
want to worry about hosting parties in July because most of the people that I know are out vacationing.
So they are taking their Bring Back My Bar sampler kits that I made and they are taking them with you.
So I bet you are wondering how do I make my Bring Back My Bar sampler kits? They are easy. I have
eight cubes, I go to Wal-Mart they have these little plastic ramekins you can put like ranch in for like togo at restaurants, I buy those. I print up the name of all of the testers, put one cube in one ramekin,
slap a label on it, put them in a big Ziploc baggie and I put all of my information in there. That is what I
give them. I give them what it is to host a party, basket party, all the information, a couple of catalogs. I
let them know that people don’t have to order these they can order anything. You just need to get $150
to get your rewards. I have eight hosts that is over $1,000 in sales if they choose not to join. I always
am anticipating that somebody is going to join though.
So who do I offer this to? I have a list of anyone and everyone who has ever showed interest in Scentsy.
Those people I am going to call and right now I have 12 people in the last two years who showed
interest. One of them showed interest two years ago. I still send her every six months a little
information about Scentsy. Every month I send her stuff. Nothing fancy but I do send her something to
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let her know that I still work my business. Your Bring Back My Bar Hosts could be interested in joining.
Your list of 100…everybody needs a list of 100 always. So your list of 100…who do you think needs a
job? You have somebody on Facebook who said “I really hate my job” well guess what “I actually love
my job” and that is what I post on there “I love my job” or “I love Mondays the kids got to school and I
can start working my business and planning out my week and getting ready for my parties. So I take
advantage of people saying they hate their job on Facebook. Or “Ugh I wish I could just stay at home
with my kids” or “Oh I hate getting up early.” I get up early because I choose to; well maybe not
because I have a two-year-old who gets me up at 7:00 in the morning but that is okay it is a perfect time
for me to wake up. The point is if you are working your business and you are hosting parties, you are
offering throughout the year the Bring Back My Bars always keeping in mind this is a business and you
are going to do it every year. I am going to offer it to everybody good things are going to happen. It can
start in January and it can start today. It can totally start with you but you have to make up your mind
that today is January 7th and I am going to order the samplers and I am going get on the phone and I am
going to find eight hostesses and I have $0 in sales and I am not going to worry about my sales now
because if all eight hosts do it holy cow I am going to have over $1,000 in February and maybe you can
take you and your Valentine out and do something special and you get it.
SLIDE: Remember to be Respectful
But just remember to be respectful. Not everybody is going to want to join your team. That is okay. A
“no” means lots of things “no not right now” “no maybe later” “no” means a ton of things. For me “no”
is kind of empowering now because if I offer Scentsy to 10 people and they all say “no” I’ve won from
this. I won because the first “no” was hard because I was scared a jittery and nervous to offer the
Scentsy opportunity but I got it out. The second time I offered it was a little bit easier and when they
said “no” I wasn’t as sad. The third, fourth and fifth time I was ready and I was like “okay they are going
to say ‘no’ at least I offered it.” They hosted a $400 party and I offered her an opportunity to join but
when that 10th or 11th person finally says “yes” you are excited. You are ready to give them all the tools
because you have the opportunity that every time somebody tells you “no” you have been a little bit
more empowered and a little bit more excited and working a little bit harder to be ready for that one
person to say “yes.” You just need one.
Building a team starts with one person. When I went from a team of one to two I was excited. When it
went from 2 to 5 totally pumped. When it went to 20 and I got discouraged because nothing happened
for six more months I was like “Gosh, what am I doing wrong? Gotta keep offering, gotta keep offering.”
When I hit 100 I about fell over when I had a team of 100. When I hit 150 I almost lost my mind. When
things like that happen…huge things happen. Each person brings so much more to your team. You
could have one person who does nothing but $150 every three months. I think that is awesome. Good
for them, they are getting a discount and they are getting their perks and it is okay you need people like
that. But in the 20 that you have offered it to and the one person that joins you could have your next
Director. You could have the next you so don’t be afraid of “no.”
Don’t be naggy or pushy. That is the one thing that people hate is a naggy salesman. And sneaky, if
somebody tells me they want to join my team I will never let them forget. So remember how I told you I
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have a list of 12 people? Those 12 people know every month that Kristen Sadie works her Scentsy
business. I invite them to my open house every month. I send them a flyer with a scent sample. I may
not send it to all of my customers but those 12 people by golly they always get a sample from me. Why?
Because they see that I work my business. When they are ready to take that jump and leave their job or
they lost their job or they moved or their situation changed, “gosh around the same time every month
that Scentsy lady she still sends me stuff and I have not even ordered anything from her in a year.
Maybe she is doing good with her business.” I may not call them every month but every month they get
something from me. I write their name down as soon as they tell me they are interested or show any
interest. Those people are always on my list to know that I work my business.
Remember if you are on Facebook people see you. They see the real you. So if you are a grumpy,
unmotivated, “oh I can’t hit my Scentsy sales” “nobody likes me, nobody ever does a party” or you are
talking politics that could offend people that could sway somebody from not wanting to join your team.
Remember that people are always watching you. You want to think of your social media outlets Twitter,
Google+, Facebook all of those things that every single person on there may someday want to become
part of your team or become your best customer. Remember every time you post something is that
what you want your team and your business and your financial aspect of your life to reflect? If it is go
for it. But if it is not you don’t want to offend people so I try really hard not to offend people on my
Facebook page even if it is something that I truly desire and I believe in and I am passionate about. I
really think is everybody as passionate about it? If they are not then I try really hard not to post it
because I try not to offend people.
SLIDE: My Best Advice for Recruiting
Be you, be real, and show passion about why you love your Scentsy Family. If you are not passionate
then they are not going to believe you. Be honest, and tell your story. If you have people who have
been successful that are mentors for you tell their stories. This is all about a family. Stay positive. Host
parties and do callbacks and work your business. When you do those things you will grow a business
and you will recruit. Some recruits will work and want what you want and others won’t. That is okay.
Don’t give up on them and don’t give up on your team just because you have only five people and those
only five people only want do $150 every three months. You just got to keep on finding a team and
growing. Sometimes those only $150 people end up being rock stars two or three years down the road
because I was that person who only did $150 every three months for two years. So I hope that I was
able to help some of you guys and good luck. Get on the phone today. Make the calls and challenge
yourself to get eight hosts this month. You still have time. So thank you guys!
SLIDE: Q & A
LORENA: Thanks Kristen some really great information on there. Before I start asking some questions
we know that WebEx for whatever reason is not behaving today which maybe happened when we came
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back from vacation and we got a lot of comments in the Q & A box about how the sound quality was
choppy or it was a little jumpy.
HEATHER: I am assuming that is the people listening via the audio broadcast box.
LORENA: Okay and sometimes it is your internet if your internet is spotty. Remember we are recording
this call and it will be posted to the Training Center within two business days. The last phone call had
some choppy problems too during the actual call but the recording was perfect.
HEATHRE: It sounded perfect on our end so the recording is going to be great.
LORENA: Yeah we did not hear anything or see any choppy screen jumping or anything so Kristen came
through loud and clear. Don’t forget we have the recording as a resource for you in the Training Center.
So now back to the call.
Great call! You know recruiting is kind of one of those things where I know new consultants go “no, no,
no I just I want to learn the products and I want to just kind of get out there and figure out how to have
a party and start figuring out what all this stuff…” and most people concentrate on sales like you said in
the beginning you just wanted to make some extra money. You just figured okay I will have two or three
parties and when you start to realize wait I can make more money but there is only 168 hours in a week.
There are only so many hours I have available to work my business that is when the light kind of comes
on and you go okay I need other people on my team and together we can all work and get more parties
done and get more business out there. The key is training your new consultants to think that way from
the beginning. We have heard so many people go “oh my gosh I wish I had started recruiting from the
get-go, I wish I hadn’t waited six months or a year or whatever” kind of what Kristen said along the way.
So for her she had to go to convention to realize “hey I gotta do this.” Call your customers. We had a
question for you Kristen somebody wanted to know if it was do you just make 10 phone calls or do you
make 10 phone calls and talk to 10 people or do you make 10 phone calls and maybe talk to three
people and leave seven voicemails? Do you have a hard and fast rule that you use?
KRISTEN: Okay I knew that people were going to ask that and I meant to say something about it. So my
goal is to talk to 10 people. My goal is to talk to 10 people. That does not always happen and I always
start with my list and sometimes because for me when I do my callbacks I have two opportunities on
Mondays to do callbacks. I have during my naptime which is from 12:00-2:00 and then once I get my
littlest in bed at 7:30 I have from 7:30 to 8:00 that I do my second calls if I did not get to talk to enough
people. So if I talk to at least five people out of the 10 people I call I consider it a done deal. Then I am
going to go onto Facebook and maybe message three or four people who also ordered from me. Or
send text messages. I always ask people at parties “what do you prefer as your best way for me to
contact you? Would you like me to send you a Facebook message, a text message, a phone call? We
are kind of in a digital age where people would prefer text messaging and I am okay with that. I
sometimes find that people who say they would rather text respond to me faster than when I leave
voicemails. So my goal is to talk to five people and so that means that sometimes I make 15 calls or
maybe 20 on Mondays. But if it is just that I don’t have time this Monday to do it and I only have time to
dial that phone 10 times then yep I may only talk to one person and leave 9 voicemails. If I left them a
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voicemail I put that in a separate pile and I call them back at least in the next four weeks. So my
voicemails people go in a separate pile in my office and I know to call them back within the next four
weeks. If I leave a second voicemail and I don’t hear from them then they are probably just not
interested and maybe I will invite them to my open house because I do an open house once a month. So
my open house is for customers who just want to be that. They just want to be customers, they don’t
want to do a party but they still want to smell the current Scent of the Month and it is the first Saturday
of the month and my customer knows that it is from 1-4 and I send out cards and invite a lot of my
customers that most of them know that I have an open house every first Saturday of every month.
LORENA: Perfect that is a great way to just kind of stay in touch. “I may need something this month oh I
know that Kristen has her party coming up this month and I need to go get a birthday gift” or “I need to
pick up some more of that fabulous Business Casual wax because it is my favorite scent.” Or “maybe she
will spot me one of her Orange Dreamsicle bars.” I have another question for you. I have Rosemarie
asking if you use a script when you make your phone calls. She gets nervous when she talks on the
phone and she doesn’t want to fumble and we all kind of get in that mode where you just start talking
and you hang up and you go “oh my gosh I forgot to tell them this.” Do you use a script or make notes
or how do you make your calls?
KRISTEN: I used to use a script. When I used the script I felt like a robot because everybody is different.
So what I try really hard to do is I challenge myself and my parties to learn something about each person
when I am in their checkout process. So who are you ordering this for? Is this for you? Is this your first
Scentsy? How long have you been a customer? So when I call it is kind of a script that I use but not
exactly. So, “Hey Rosemarie this is Kristen. I was just calling to see how your Black Raspberry Vanilla
scent is going for you? I know that you said it was your favorite.” So I try to make it personal and not
just about me trying to get a sale. I want them to know that I care and if they order for somebody else
and it doesn’t have to be about ordering…maybe sometime during that party they mentioned that their
mother-in-law just died or that they just came back from vacation or they are getting ready to go on a
vacation. So when I call I want to seem like a real person and not a salesman. I am going to ask them
personal things that they have told me about and it makes them feel like “Oh wow she actually cares
that is kind of cool! I don’t even remember telling her that. It is so nice that she remembers.” Or that
so-and-so’s birthday is coming up so I might put on there that I am going to call this person in November
because they have a birthday coming up and they mentioned this would be a great birthday gift. So that
might be why I am calling them. It feels generic to do the script for me.
LORENA: Okay because you just kind of have an idea of what you want to talk to them about and that is
that open door to go in and make that contact with them? I have got a few more questions here for
you. I have Joanne who says she is meeting with a potential recruit and she is kind of nervous and since
she is new to this or fairly new to this she is afraid she may not have all of the answers to questions that
she might get asked. So she is asking you if you would like to share any more tips of things to talk about
with a potential recruit.
KRISTEN: The first thing to remember is just because you are new doesn’t mean that you don’t have the
knowledge to offer this potential recruit. That is the one thing that I did 10 years of training and
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development with a company before I came on with Scentsy and what I would tell everybody when they
first joined with this other company was “hey, just because you don’t have the knowledge doesn’t mean
that you are not knowledgeable or that you are not passionate about it.” When I am explaining Scentsy
Family or I have a new person explain the Scentsy Family to somebody everything that you got in your
starter kit is what you need to share with them. So bring the information that you got that is going to
tell them about Shooting Star. It is going to tell them about the first 70 days because you don’t want to
overwhelm them. You only want to give them information that they are seeking. They are seeking
information about how to build their business and what they are going to do. You are going to host
parties and this is how you host a party and then always remember if they ask you questions that you
don’t know, reach out to your sponsor and tell them. That is why I love Scentsy because even me being
here for four years I still don’t know all the answers and if they ask me something that I don’t know I tell
them right to their face “I don’t know that is a great question. Let me get on Facebook really quick and I
am going to message my Star Director and I am going to ask her really quick and hopefully she will
message us back before we are finished with our meeting.” That is why I love Scentsy. Let them know
that we have a ton of training available like the one we did today that they can go back and educate
themselves if it is something they don’t feel comfortable with. The big thing that I stress when I am
sitting down with a new person is what happens in the first 70 days, about the Shooting Star and how to
get to Certified. Anything above and beyond that can be overwhelming. Then I find out what their goal
is. If their goal is to make $1,000 a month then I need to show them that they need to recruit. If their
goal is to make $150 a month I am going to show them what they need to do right now to get to that
point in their business. Everybody is growing so some people might really have the vision of quitting
their job tomorrow and we are going to make a plan to get them there. So really finding out what they
need and then bringing them information to make them as successful as they want to be.
LORENA: Excellent! Being authentic is kind of how you eat that elephant one bite at a time depending
on whatever people’s goals are. One more question for you really quick. How do you get over that fear
or how do you talk to somebody without sounding imposing? That is a question from Jennifer.
KRISTEN: It kind of depends on the situation. For me, I just sit down and if somebody asks me about
Scentsy I am just going to share how much I love about it. If they ask me more information then I am
going to give them more information. At parties I try not to spend my whole time talking about why you
should join Scentsy I am going to talk about the products. The very beginning of my parties I say “Hey
my name is Kristen Sadie and I have been with Scentsy for four years, I love it, and I get passionate
about it. I have earned trips to Costa Rica, to Cancun, I have met so many amazing people, and here is
why I love the products. Then I start talking about the products. Getting over the fear of talking to
somebody or trying not to be pushy is just something that comes with time. The first time you offer
Scentsy to somebody and they tell you “no” it is okay but it is scary and you are shaking and nervous you
have to continue to do it. Each time you do it…it gets a little bit easier. So hopefully that answers the
question. I think it is hard because it just depends on the situation. If you meet somebody at Wal-Mart I
am not going to go find some random person at Wal-Mart to introduce Scentsy to. That is not what I am
going to do I am going to try to introduce Scentsy in my element and in places that I am comfortable
with.
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LORENA: I think that is a great answer. I think all of them are great questions. Thank you everybody on
the Q & A box who has been asking questions and thanks for the answers. Great answers! I hope that
this was helpful for you.
HEATHER: Oh it was the comments have been blowing up about how thankful people are for the call.
LORENA: I have been trying to catch up since Sara is not here. Lots of love of this great information and
a lot of people are very appreciative of what they have learned today. So thanks Kristen!
KRISTEN: Thanks so much for having me!
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