Global Industry Products, Corp.
Hotel Casino Distributor
Business Plan
“We carefully evaluated other vendors and found Global
Industry Products to be the most cost effective. We were able
to decrease our costs significantly last year because of them.
GIP makes it so easy; they have all the products we order in
the cage in one place. They provide us with outstanding
customer service, and always come through when we need
them.” - Gia Gemma, Mandalay Bay - Cage Department
GIP Corporation
Page 1
Dear Global Industry Products;
We are pleased that the management team that we have worked closely with over the last
year is now at Global Industry Products.
As you know, Ampac is the largest global manufacturer of security bags and operates its own
manufacturing centers in North America, Europe and Asia. Our customers include the Federal
Reserve, major banks, retailers, casinos and armor car carriers. Wherever there is a need or
concern in protecting the safe transport or security of a company’s valuables, our products
are there to fill that need.
In addition to our security bags, Ampac also manufactures higher end retail bags for the
retail industry and also flexible packing film for the food industry.
Before agreeing to work together, Ampac met with your management team in early 2008 to
determine if we could be good business partners for each other. We say each other because
we realize that business relationships are not based upon size, but rather if they work equally
well for both parties.
Per our meeting, it was determined that the opportunities of being successful in the casino
industry would be dependent upon providing a proven security bag product, accompanied
with your management team’s thorough understanding of the market and your ability to
distribute our security bag into the Las Vegas casino market.
Needless to say…. Our relationship with your team has greatly exceeded our distributing goal
for the Las Vegas casino industry. Your management team has proven to us its knowledge
and skill in the casino market by becoming one of our fastest growing distributors. Because of
our mutual success and respect, we will rely on Global Industry Products to be our exclusive
nationwide distributor for the casino industry as we together continue to grow this business
partnership.
Yes, we are committed to the management team of Global Industry Products and plan to
support them in their dominance of the security bag market for the casino industry.
Additionally, to reconfirm our recent meeting, we wish for Global Industry Products to also
distribute a retail bag product line to the casino industry.
Again, we thank you for being a valued Ampac partner and we look forward to continuing and
growing our strong business relationship together.
Best regards,
Bill Moore
National Account Manager
Ampac
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GIP Corporation
Corporate Summary
Global Industry Products, Corp., a Nevada Corporation, was co-founded
by Chester Wright III, who is experienced in public offerings, accounting,
strategic planning, operational management, financial analysis, negotiations
and has been published in the fields of negotiation, finance and accounting,
and Sean McCrory, a 20 year veteran of managing and building successful
sales teams and has extensive sales relationships with Las Vegas based
casinos.
Global Industry Products provides conjoined industries with Horizontal
Product Distribution. Unlike a single product line vendor that carries a
product line along a spectrum of industries, Global Industry Products focuses
on carrying numerous products specifically for a single industry.
A large Casino is an example of a conjoined industry which is a business that
combines many traditional industries into a single commercial enterprise. For
example a casino would include the following:
 Gaming – a banking operation where money has to be counted,
verified, controlled and tracked.
 Hotel – 500 to 5,000 rooms. Bell service, maid service, room service,
front desk, pool and spa.
 Retail – anything from a small convenience shop to a small shopping
center.
 Entertainment – Multiple major venue attractions, lounge and bar acts,
movie theaters, bowling alleys, attractions, lounges and bar acts.
 Food & Beverage – Snack bars, food courts, buffets, multiple
restaurants, bars and cocktail servers.
 Maintenance – Building and grounds and machine shop.
 Surveillance and Security – Eye-In-The-Sky, private police force and
in-house holding cells
 Inventory control – On site and off site for products and supplies and
data storage.
 IT – to support all departments.
GIP Corporation
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The challenge of a conjoined industry is the need for many different items
from diverse product lines. The purchasing departments are overwhelmed by
the different vendors they traditionally have to speak to for separate product
lines. A casino with hundreds of thousands of product needs is not normally
able to order the volume necessary to get the best pricing. Along with
pricing, inventory control issues are also a major problem. With numerous
products, the warehousing space, costs and spoilage have been a normal
part of doing business until now.
Anchor Products
Global Industry Products has developed an “Anchor Product” approach to
expanding its market share within the various casino departments. By
providing key, anchor products (ex. security bags, vinyl gloves) at a
substantial savings to a casino department, Global Industry Products is also
able to capture a majority of the sales of complementary products associated
with these anchor products. Strong exclusive vendor relationships allow
Global Industry Products and the vendor to work closely together to select a
price point for the anchor products to capture this lucrative market, while
ensuring acceptable profit margins.
The following table represents Global Industry Products current key anchor
products.
Current Anchor Products
Market Penetration as
of Jan 1, 2011
Las Vegas
National
Tamper Evident Bags for
cash handling
75%
>5%
POS Paper Rolls
50%
>5%
Vinyl & Latex Gloves
50%
>5%
Ribbons & Ink
5%
>5%
Trash Liners
8%
>5%
10%
>5%
Cups & Straws
5%
>5%
Air Filters
5%
>5%
Sanitation Paper Products
Global Industry Products market growth potential is amazing. Based only on
the current anchor products, Global Industry Products should be able to
capture a market share of $10 - $20 million in Las Vegas, and hundreds of
millions nationwide.
Global Industry Products is further investigating vendor relationships and
market viability for numerous additional anchor products. The following are
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GIP Corporation
product lines that GIP has been asked to carry by at least one of its current
casino customers: Banking, Housekeeping, Janitorial & Sanitation,
Engineering & Maintenance, Food Handling, Glassware, Paper and Plastic
Cup, Straws and Flatware.
Due to this rapid growth, Global Industry Products recently moved into larger
facilities at the end of November 2009. This current space is 14,000 square
feet, located at 1111 Grier Dr. Bldg A, Las Vegas, NV 89119.
Through relationships with vendors /distributors, Global Industry Products is
able to sell 200,000+ products and either have these products arrive at the
corporate warehouse the next day or drop shipped directly to the customer.
Through developed relationships Global Industry Products is able to
personally brand distributors catalogs or offer reduced pricing from industry
recognized catalogs such as Northern Safety or Medline. Global Industry
Products unique business model of developing industry specific relationships
with a multiple product line offering makes us a highly prized distributor for a
vendor interested in increasing market share within these industries.
Medline, which has annual revenues of $3 billion dollars, has chosen Global
Industry Products as its only independent distributor in the State of Nevada.
Casino Market
Global Industry Products provides consumable products to the casino
industry. Global Industry Products has capitalized on the opportunity to
consolidate numerous industry related vendors and product lines into a single
point purchasing solution. Primary product lines
required by casinos are made available 24 hours a
day, 365 days a year.
Global Industry Products represents the standard for
supplying products to the casino industry. The
casino industry is a unique type of industry which is
a combination of different commercial groups, which are: banking, gaming,
hotel, food, entertainment, retail, and security. This casino industry
conglomerate consumes a great variety of different types of products,
creating strategic advantages not available to single product line vendors.
By becoming a source of a large number of consumable product lines
focusing exclusively on casino usage, Global Industry Products is able to
capture a significant market share.
Hundreds of vendors deliver thousands of products to each casino every day.
This burdens casinos with the cost of managing a large number of vendors
and warehousing a large quantity of products, which is necessary to obtain
wholesale pricing. The casino industry is the perfect choice for Global
Industry Products’ business model.
By consolidating the daily products requisitioned by the numerous casinos,
economies of scale are achieved. Global Industry Products leverages these
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economies to guarantee the best prices available to each casino, without the
casino having to warehouse large quantities of products. Global Industry
Products has exclusive relationships with some of the largest product
manufacturers in the world and has negotiated to secure these discounts.
Global Industry Products has capitalized on the opportunity to consolidate
numerous industry related vendors and product lines into a single point
purchasing solution. Primary product lines required by casinos are made
available twenty-four hours a day, seven (7) days per week. Once Global
Industry Products has captured a substantial market share in the Nevada
casino market, Global Industry Products intends to expand by distributing
products to one or more of the conjoined casino industry businesses to
businesses in that particular industry. For example, one of the casino
industry conjoined businesses is banking. Global Industry Products intends to
offer its "restaurant products" to local companies in the restaurant industry.
Global Industry Products is currently selling on many local restaurant and
grocery stores chains including Subway and Raising Cane’s.
Advantages of working with Global Industry Products
No Shipping Charges – With no shipping charges, we’ve been able to
reduce our customers’ overall cost of supplies by as much as 20%.
24/7 Emergency Service – Hotels/Casinos use a high volume of supplies
daily. If a property runs out of something in the middle of the night, it could
be a disaster. With our 24/7 emergency service, we have our trucks
delivering what they need within hours. We’re the only company in Las Vegas
that provides casinos this service, which makes us invaluable to them.
Competitive Pricing – Manufacturers are eager to break into the Las Vegas
market, however they lack a local sales force. They have discovered that
Global Industry Products is the ideal vehicle to bring their products to
market. In order to work with Global Industry Products, our manufacturers
have been extremely aggressive with their pricing, resulting in lower prices
on over 90% of the supplies our customers order.
Local Representation – Providing our customers with a local sales staff
who understands their day to day needs is a top priority for our customers.
Our sales representatives have many years experience in the Hotel/Casino
industry. Global Industry Products is the only local company in Las Vegas
providing all the supplies our customers use in the Casino Cage. We are
depended on more as trusted consultants than as sales people.
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GIP Corporation
Testimonials
“Your management team has proven to us its knowledge
and skill in the casino market by becoming one of our
fastest growing distributors. Because of our mutual
success and respect we will rely on Global Industry
Products to be our exclusive nationwide distributor for
the casino industry as we together continue to grow this
business partnership.” - Bill Moore, Ampac - National
Account Manager
“We carefully evaluated other vendors and found Global
Industry Products to be the most cost effective. We
were able to decrease our costs significantly last year
because of them. GIP makes it so easy; they have all the
products we order in the cage in one place. They provide
us with outstanding customer service, and always come
through when we need them.” - Gia Gemma, Mandalay
Bay - Cage Department
“I’ve been working with Sean McCrory for over a year
now and it’s just a peace of mind. I do not worry about
prices, his prices are consistently competitive, and I do
not worry about delivery, my orders are delivered on
same day or next business day, always.” - Vanusa Kung,
Flamingo Las Vegas – Cage Department
“Sean at GIP has always overly provided for the needs of
MGM Grand and NYNY Hotel Casino. He is always in
communication about sales and discounts on our
recurring products. He overly accommodates any RUSH
orders, and communicates the lead times efficiently and
effectively. I look forward to working and continuing to
order with GIP, and with Sean as our main contact.” Leesa Patterson, Senior Buyer - MGM Grand – NYNY
Hotel Casino
“I have worked with Planet Hollywood for over nine (9)
years and one of my biggest challenges is to provide
good quality and low cost merchandise to my
department due to my budget and the economy. Global
Industry Products has always provided me with great
service, great quality, and great prices. I was very happy
to hear that Global Industry Products will now also be
able to supply me with all the products System Supply
once provided me!” – Connie Camacho, Administrative
Assistant Casino Cage/Credit – Planet Hollywood Resort
& Casino
GIP Corporation
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Corporate Strategy
Global Industry Products has adopted and improved upon the
strategies of Corporate Express. Corporate Express was one of the most
successful office supply companies in world and was founded in 1986 as a
regional office products retailer with eleven employees located in one small
building. Upon implementing an innovative program of tactical procurement
solutions, the company grew rapidly. In 1994, Corporate Express became a
public company with reported revenues of $621 million.1
In 1994, purchases by corporations with more than 100 employees
accounted for $30 billion of the annual office-supplies market. And by selling
directly to those customers instead of operating superstores catering to walkins, Jirka Rysavy, founder of Corporate Express, was certain he could
generate better returns on capital. "I figured I could cover all of the United
States from 20 warehouses," he says. "Office Depot would need 2,000
superstores." He also figured that a big corporate supplier could cover the
country with $40 million to $50 million in inventory, a small fraction of what
a network of retail superstores would require.
Most office-supply companies, including Trick & Murray before it was merged
into Corporate Express, give customers a catalog of 15,000 to 25,000 items
from which to order. That requires the supplier to maintain a broad
inventory, which is costly both because of that inventory's size and because
it moves slowly. (The industry standard turnover is about four to eight times
a year.) Because most suppliers are small, few of them have the scale to buy
much more than half their items directly from manufacturers. Most of their
inventory comes from wholesalers, who pass along a hefty markup.
Corporate Express brought a far more focused merchandising strategy to its
new Seattle operation. What the company calls its "in-stock catalog" lists
about 5,000 items, not the traditional 25,000. Customers could get
everything they needed, but the variety within any category was somewhat
circumscribed: perhaps the staplers did not come in emerald green, or you
couldn't get them from every manufacturer that made them.
Global Industry Products also uses an in-stock catalog practice with a focused
inventory selection design specifically for the casino industry. If a customer
asks for a product that Global Industry Products does not carry, the
company's computer system automatically suggests a suitable alternative
from the in-stock catalog.
About 85% of Corporate Express's sales came from its in-stock catalog and
for Global Industry Products, in-stock sales account for close to 95% of sales.
Many good things flow from that focused strategy. Global Industry Products
generates huge sales volumes from just 5,000 products, enabling Global
1
http://en.wikipedia.org/wiki/Corporate_Express
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GIP Corporation
Industry Products to negotiate bulk purchases directly from the
manufacturers. The company thereby gains about a 10% cost advantage
(even after passing savings on to customers) against competitors who must
buy primarily from wholesalers. With higher fill rates and lower prices than
those of competitors, Global Industry Products will grow through continued
double-digit increases in sales.
The timing for Global Industry Products’ expansion is excellent. An
opportunity has recently emerged after Staples’ hostile takeover of Corporate
Express, previously the largest supplier of banking and office products to the
casino industry. Since the buyout, they discontinued carrying many of the
items needed by the casino industry. Using its unique marketing approach,
Global Industry Products has quickly filled the void left by the withdrawal of
Corporate Express.
As Corporate Express did, Global Industry Products will also gain several big
advantages in its inventory. With most orders coming from its in-stock
catalog, the company is able to deliver about 99% of all orders by the next
business day, a percentage that's far higher than the industry norm and a
key element to satisfying customers.
Global Industry Products single software solution unifies business
processes across the entire enterprise. With a single, integrated platform
for Customer Relationship Management (CRM), Accounting/Enterprise
Resource Planning (ERP) and e-Commerce, we automate key business
functions across all departments, including sales, marketing, service,
finance, inventory, order fulfillment, purchasing, and employee management.
Global Industry Products’ employees do not have to re-enter data in different
systems, which would normally result in inconsistent or inaccurate data, or
wait for batch updates. Instead, all of Global Industry Products’ employees
view and share accurate data in real time, leading to greater collaboration
among departments and increased productivity across our entire business.
Global Industry Products uses an on-demand Accounting / ERP solution that
supports all back-office operations. This internet based solution allows
Employees, Vendors, Customers and Partners to share information in real
time, whether it is locally or around the world. Global Industry Products’
Accounting / ERP software system components are tightly integrated, giving
access to real-time information.
Global Industry Products proprietary software interface provides the
following key benefits:


Internet- based solutions providing on-demand access anytime,
anywhere.
Make better decisions by giving each employee real-time information.
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


Use one powerful solution that’s easy to use, and flexible enough to
support all our business processes.
Eliminate IT costs and concerns associated with maintaining and
upgrading separate applications.
Increase collaboration and improve relationships with partners,
customers and vendors.
Given today’s need to work closely with
customers, suppliers, and partners
through an extended enterprise, Global
Industry Products offers self service
portals that enhance both customer and
vendor collaboration. In addition,
proactive notification of partner-specific
events accelerates process cycles and
improves responsiveness, resulting in increased productivity.
Having open lines of communications with our customers is crucial. Global
Industry Products Customer Center strengthens our customer relationships
and reduces paper usage by providing password-protected access to
important online tools and information. Customers can find answers to
questions, complete financial transactions, submit support issues, or query
their online knowledge base—anytime and anywhere.
The entire Global Industry Products business runs in real time.
Employees can move faster and smarter. Customers are served better.
Orders can be filled and tracked more quickly and easily, with inventory
levels updated in real time. And with full visibility into inventory by sales reps
for order promising and by planners for purchasing, we maintain lower
inventory levels, analyze inventory costs and collaborate with vendors more
effectively.
Close cooperation with vendors eliminates inefficiencies, resulting in reduced
costs and increased margins. Global Industry Products purchasing and
vendor management tools streamline the requisition process and extend
collaboration with our vendors. Global Industry Products integrated software
manages the entire procurement process, while also giving our vendors
access to such key data as inventory reordering points and transaction
histories.
The Global Industry Products’ website has a password-protected customer
center that allows each of our customers to login and review all their orders
and issues. Customers can log in and view every order they have ever placed
along with its shipping status. Customers can also request returns, repeat
past orders, view quotes, and make payments.
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GIP Corporation
Global Industry Products has made a commitment to being green.
Global Industry Products’ highly integrated management style allows our
company to greatly reduce paper usage. Global Industry Products employees
create purchase requisitions with an online form that eliminates paper-based
forms and their associated errors. Once completed, requisitions are
automatically routed for approval. Once received at our facility, items are
logged into the system as having matched the original purchase order. With
proper receipt and purchase order matching, Global Industry Products
accounts payable department is notified that payment should be made to the
provider. Payment can be handled with a check, via online banking, or using
Electronic Funds Transfer (EFT).
Global Industry Products has also streamlined the entire fulfillment process,
allowing sales representatives to convert estimates into orders with just one
click. Sales representatives can also track order fulfillment along each step of
the way. And with shipping integration, customers get a real-time view into
shipping statuses. Smoother order fulfillment, in turn, reduces delivery times
and increases customer satisfaction.
Global Industry Products is also proud to introduce our new green product
initiative. All the major casinos in Las Vegas have a “Green Team”. Global
Industry Products receives requests every week for green products,
everything from trash liners to copy paper, and we are currently developing
relationships with major manufacturers Domtar and TCP, who are on the
forefront of the green explosion. These manufacturers are anxious to
penetrate the Las Vegas market, and are being extremely aggressive with
their pricing. Going green also gives Global Industry Products an additional
competitive edge.
Global Industry Products has two new “Anchor Products”. One is lighting, and
the other is air filters. TCP is our main manufacturer for lighting products.
Global Industry Products is able to offer compact fluorescents, cold cathode,
and LED lighting. This type of lighting reduces a customer’s cost dramatically
by lowering the amount of energy they use, and by reducing the amount of
times they have to change out their light bulbs.
Global Industry Products is currently in negotiations with a manufacturer in
China who produces T-5 Retrofit Kits. The T5 Retrofit upgrade provides a cost
effective solution to upgrade conventional luminaries to the latest T5 system.
This system upgrades T8, T10 and T12 fluorescent lamp fixtures with an easy
snap-in installation and provides immediate benefits including a short
payback period and an energy savings of up to 60% per fixture, along with a
better quality of lighting. We are currently testing the kits in 3 casinos.
Magnetic ballasts commonly used for the T12 lamp operation will begin to be
phased out on July 1, 2010, when manufacturing for commercial and
industrial applications becomes prohibited by U.S. Department of Energy
(DOE) ballast efficiency regulations. This means that literally millions of
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existing T12 fluorescent lighting sockets will have to be upgraded in the near
future. Global Industry Products is positioning itself to dominate this market.
Global Industry Products has approached ten major Casinos with our
permanent air filter solution and all ten have shown a great interest. Two
casinos are currently testing our permanent filters, with Golden Nugget being
the first to give us feedback. Their normal scheduled filter change is every
month. After one month Global Industry Products permanent filters, without
cleaning, still provided air flow efficiency that matched a brand new
disposable filter. Their Vice President of Facilities is ecstatic!
Global Industry Products Patent Pending Product
Global Industry Products is currently conducting field
tests at the engineering and maintenance department
of a major Las Vegas Casino, of a new Global Industry
Products’ invented, patent-pending surface preparation
and cleaning product. The item, The Buffalo Sponge, is
a revolutionary new product that does the job of
several products already on the market, centralized all
in one affordable item. The Buffalo Sponge can abrade
and prepare most surfaces, and is resistant to solvents
and chemical degreasers. It inhibits evaporation, which allows the Buffalo
Sponge to retain more solvent and remain moist far longer than other
abrading or wiping products currently available on the open market. The
Buffalo Sponge is shaping up to be the best surface preparation, surface
finishing and cleaning product item available on the market today.
Global Industry Products Green Product Lines
Global Industry Products is a distributor of TCP lighting products. As the
leader in energy efficient lighting, TCP manufactures the most compact
fluorescent lamps (CFL) in the industry and offers one of the largest number
of ENERGY STAR approved products, distributing them throughout North
America and abroad.
TCP's CFLs use 75% less energy and last an average ten times longer than
old-fashioned incandescent light bulbs. As a result, consumers can save from
$30 to $108 over the life of the lamp and reduce their carbon dioxide
emissions by more than 450 pounds. TCP estimates the 800,000 CFLs it
manufactures per day will account for a reduction of carbon dioxide by
180,000 tons every day, or the equivalent of 360 million pounds of emissions
from power plants, which will dramatically decrease the amount of harmful
greenhouse gas emissions linked to global climate change.
Global Industry Products is a distributor of Domtar EarthChoice paper
products. Domtar is the largest integrated manufacturer and marketer of
uncoated freesheet paper in North America and the second largest in the
world, based on production capacity. Domtar had revenues of $6.4 billion in
2008.
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Domtar EarthChoice office paper is an
everyday, dependable paper for all office
printing and copying. It's engineered to
run smoothly on a wide variety of printing
equipment and guaranteed on all highspeed copiers and laser and inkjet printers.
Domtar EarthChoice office paper is a
multifunction paper that meets the global
forest management standards of the
Forest Stewardship Council (FSC) and is
endorsed by Rainforest Alliance. By
purchasing Domtar EarthChoice office
paper, environmentally and socially responsible companies and consumers
can do their part to protect the environment by ensuring sustainable forests.
The EarthChoice product is better than a recycled product, at a lower price
point.
Global Industry Products' dedication to providing our customers with the best
quality, low cost paper rolls has allowed Global Industry Products to become
a Master Reseller of paper roll goods and products across the United States.
Global Industry Products beats the competition. Management believes
that Global Industry Products ' distribution model to market to the casino
industry is unique. Management is not aware of any other distribution
company that operates similarly to Global Industry Products ' horizontal
business model. Global Industry Products ' competitive advantage with the
casino industry is that it permits a casino to purchase products for its
different business segments from a single distributer and that Global
Industry Products ' e-Commerce site permits easy tracking of orders and
payment. Additionally, Global Industry Products ' understanding of the
different segments of a casino's business permits the Company to recognize
and to take advantage of product needs that cross business segment lines.
Management believes that once Global Industry Products can demonstrate to
casino purchase agents its wide range of products for distribution and the
ease and cost savings in purchasing from a single distributer, the casinos will
purchase a broader range of products from Global Industry Products.
Furthermore, as the demand for certain products increase, Global Industry
Products should be able to negotiate better prices for such products.
Global Industry Products ' primary competition in the casino market
comes from distribution companies that are designed vertically on individual
business segment lines. Such companies can sometimes offer better pricing
on products within that business segment and generally have a relationship
with the casino for selling products germane to that business segment.
Although Global Industry Products does not believe that such distributers can
compete for casino business on a long term basis, Global Industry Products
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believes that based upon their existing relationships, they will be able to
maintain existing relationships for a period of time.
Global Industry Products also intends to compete for business from
companies in one or more business segments of the casino industry. Global
Industry Products will need to compete for such business based upon its ease
of use and its desire to build a relationship with the potential customer.
Furthermore, Global Industry Products Management believes that the
Company can obtain preferred pricing on certain anchor products used in the
industry segment which should also assist it in effectively competing.
As Global Industry Products expands the territory in which it
distributes goods and intends initially to focus on geographic areas that
contain casinos. Global Industry Products believes that it should be able to
approach such potential casinos customers and generate business from such
customers for the same reasons that the Company has been successful in
attracting casino business in Las Vegas. In its new territory, Global Industry
Products will also seek to distribute products to businesses within a casino
business segment
Global Industry Products increases revenues with e-Commerce.
Global Industry Products provides a single platform for B2B and B2C eCommerce with built-in handling for all key processes from eBay integration,
Amazon.com-like up-sell and cross-sell personalization and sophisticated B2C
promotional tools to secure registration, negotiated contract price
enforcement and extended enterprise partner management for B2B. eCommerce operations seamlessly interact with back-office inventory,
warehousing and shipping, in addition to front-office customer interactions,
enabling Global Industry Products management to have the complete
visibility needed to compete and grow Global Industry Products’ top line
revenue while managing costs with an eye to profitability.
Global Industry Products website capabilities include secure shopping cart
functionality, integrated real-time credit card processing with multi-level
fraud protection, coupons, cross-selling and more. Global Industry Products
selectively offers customers the option of paying via credit card, or being
invoiced, with all credit terms managed within the system.
Global Industry Products improves efficiencies by understanding the
Customer. Global Industry Products founders know what casinos want, and
when they want it. Through many years of research, they discovered
workflow process paradigms that point the way to strategic standardizations.
Combined with ample warehousing, this allows casinos to receive “just in
time” product delivery, eliminating high inventory costs. Such a winning
combination gives Global Industry Products tremendous competitive
advantages, including customized product lines, wholesale pricing, localized
on-site sales support, emergency supply services, automated ordering,
history reporting, and industry statistics.
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By meticulously understanding how products flow through an industry, Global
Industry Products is able to offer improved efficiencies in purchasing
processes. With enhanced efficiencies, customers increase profit margins by
reducing operational costs. The improved efficiencies logically lead to
increased standardization in the industry.
A major competitive advantage is Global Industry Products’strategy to focus
on the casino industry, which allows for horizontal expansion along the
product needs of the industry, not the product line. As a building block of
the Global Industry Products business model, our casino industry focus
provides a strong advantage over any possible competition.
Global Industry Products maintained growth is achieved through a
process management system. Definable components within a business
process are evaluated at the results level and managed independently.
Global Industry Products uses key success factors to determine if the
company is meeting its objectives. The key success factors are set at the
department or process levels as performance goals. Global Industry Products
also uses key performance indicators to monitor daily, weekly and monthly
activity levels. By dividing Global Industry Products’ business model into self
managed components such as outside sales, inside sales, sourcing, customer
support, sales support, warehouse and systems, Global Industry Products
senior management is able to monitor results without micromanaging.
Although this may seem fundamental at first, the ability for any company to
maintain rapid growth is its ability to adapt at the process level without
disrupting the other business components. More importantly, Global Industry
Products’ management embraces this at an early development stage,
ensuring a faster growth cycle.
“I’ve always been good at story problems. I have the ability to identify key
elements from the big picture and isolate those elements into solvable
solutions.” – Chester Wright III, President.
An example is the normal problem that many businesses have with ensuring
that the information gathered about the customer is captured and maintained
accurately and in a timely manner. This problem is further increased as
more sales representatives are physically located away from a central office
location. Global Industry Products solves this problem by having the sales
representative call an 800 number after every customer meeting, leaving
detailed information about the appointment. After testing, Global Industry
Products management added additional functionality to streaming the
information gathering process and also added a check and balance system
which ensures the information is acted upon. After testing, the final
implemented solution is:
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All sales representatives must call immediately after every sales
meeting.
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



A script is used stating location, customer contact and time of
meeting.
Describing what items and service were discussed.
What action is required for each item, i.e. an estimate or
sample.
What and when a follow-up is required for each item.
This message is transcribed and sent to sales support. Sales support keys-in
the information into the company’s CRM system. Sales support also performs
required actions, such as providing an estimate and schedules a follow-up for
the sales representative.
Global Industry Products continues to grow by expanding our customer base.
We utilize two models to expand our growth. By expanding products lines,
we are able to maximize our customer relationships. Global Industry Products
has successfully imported our first container of private label products from
China -- disposable latex, and vinyl gloves. Following our business plan,
we’ve captured approximately 30% of the disposable glove business in the
Las Vegas Casino industry. Global Industry Products used a conservative
approach to determine the viability of the glove product line. By using U.S.
based importers, we had to sacrifice profit margin to secure significant
market share and to warrant importation of our own container product. Now
that our shipment from China has arrived, our margins are very significant.
Also, by expanding our customer base, we are able to extend our success
nationwide.
Global Industry Products works to acquire relationships, not only with casinos
and hotels nationwide, but also with large corporations such as John Hopkins
Research Facility and AEG Worldwide, one of the leading sports and
entertainment presenters in the world, servicing stadiums and theaters
owned by AEG. We have also sourced such companies as Aftermath, a
national crime scene and tragedy clean-up specialist, who needed our
products and appreciates our competitive pricing.
Global Industry Products continues to meet its sales goals and is in the
process of expanding operations. Each sale will help lead to additional
product lines, ultimately giving Global Industry Products unprecedented
purchasing power and industry clout.
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GIP Corporation
Global Industry Products’ Customers
Global Industry Products representatives are currently selling products to
most of the major Las Vegas casinos including:
Aliante Station
California Hotel & Casino
Excalibur
Barcelona
Cannery Casino
Fiesta Henderson
Barleys Casino
Circus Circus
Fitzgeralds
Bellagio
Eastside Cannery
Flamingo
Binion's Horseshoe
El Cortez
Four Queens
Boulder Station
Ellis Island
Fremont
Caesars Palace
Eureka Casino
Gold Strike
Golden Nugget
Monte Carlo
Saddle West
Hacienda
New York New York
Sahara
Harrah's Laughlin
Orleans
Santa Fe Station
Jerry's Nugget
Paris Las Vegas
South Point
Klondike Sunset
Planet Hollywood
Stratosphere
Las Vegas Hilton
Ramos Suds
Sunset Station
Luxor
Rampart
Treasure Island
Mandalay Bay Resort
Regency
Tuscany
Mermaids
River Palms Resort
Venetian
MGM Grand
Riviera Casino
Wynn
Some of Global Industry Products non-casino customers include:
Staples Center
Cantare Foods
Anderson Dairy
Susies Deals
Home Depot Stadium
Rebel Oil Company
Sunflower Markets
Glaziers Food
San Diego Police Depart
Federal Building
Services Inc
Johns Hopkins University
Hospital
Washoe County School
District
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Federal Building Service
Flextronics
Heritage Park Zoo
San Diego Sports Arena
Spacecraft Components
Corp.
California Institution for
Women
Marketing and Sales Growth Strategy
Global Industry Products has chosen a product model that is simple but in
demand. The Company has proven that with our expertise of focusing on
industry specific consumable products, this is a very successful model and
can grow rapidly. Based on our current research and product mix, we KNOW
that there are 25 to 30 million dollars in annual revenue potential available in
the Las Vegas area alone.
The Company also put rapid growth systems in place and documented our
process. Management believes strongly in growth through planning for
growth. The Company started this by investing in the Netsuite enterprise
solution software and our in house programming staff. We encourage all of
our investors to visit us and see what we have on the drawing board to
automate our internal functions.
Global Industry Products has developed a strong customer base in Las Vegas
to leverage this growth as an expansion platform for the rest of the country.
We currently have in place an inside sales team already selling our product
line nationally. Management believes that every successful company grows
through duplication and multiplication. Global Industry Products has been
putting together a strong model which will then be multiplied throughout the
country. The Company has completed all of its developmental objectives in
2010.
In 2010 Global Industry Products expanded its product line and price point
and in November 2010 Global Industry Products established its first direct
sales force operating outside the Las Vegas area. The first two zones that
the Company has expanded into are San Diego County, and San Bernardino /
Los Angeles Counties. There are over 30 casinos in these areas, and Global
Industry Products is currently selling products to several of them.
This Southern California sales force will also market products to related
industries in California such as Manufacturing, Hotel, Health Care, and Law
Enforcement. This will further expand upon Global Industry Products current
sales such as the Company’s sales of trash liners to Staples Center and Home
Depot Center in California. Our new expanded product line will allow us to
service all these industries.
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GIP Corporation
2011 Expansion
Continuing Global Industry Products 's unprecedented growth, Global
Industry Products has recently expanded into the Southern California market.
We've extended our reach into San Diego, CA where we now provide our
products and services to local hotels and casinos, as well as entertainment
venues such as The Staples Center, Home Depot Center, San Diego Sports
Arena, and Valley View Casino Center. Global Industry Products has also
begun to work with San Diego Parks & Recreation, as well as the San Diego
Police Department. Branching out to work with non-casino based industries
such as city and state government has allowed Global Industry Products to
diversify our operations. Where once we worked predominately with only
casinos, Global Industry Products can now attest to being solely a customer
specific industry, allowing us the opportunity to shift our focus to provide
products and services to a 50% casino based customer demographic and a
50% non-casino based customer demographic.
As Global Industry Products achieves successful results in Southern
California, we will expand to Northern California, Oregon, Washington,
Arizona, and ultimately the entire nation. Global Industry Products will
continue to expand nationally, region by region, using local distribution
centers to ship products to customers. The Company has identified six
national regions for the placement of distribution points and begun initial
expansion in 2010 by placing an outside sales staff in Southern California.
Southern California has been chosen due to its close proximity to Las Vegas
and its large number of Indian casinos, as well as additional businesses in
which to increase Global Industry Products’ target industry beyond casinos.
As Global Industry Products grows it sales staff nationwide, the Company will
initially outsource to regional distribution centers and then establish the
Company’s own distribution centers according to regional sales growth. The
use of outsource distribution centers has grown significantly with the
increased growth of internet sales and just in time distribution methods.
The Company has been in contact with numerous distribution groups which
rent warehouse space and perform shipping and receiving services. The cost
savings associated with shipping from these outsourced distribution centers
offsets the fees associated with these outsourcing costs. In 2011, Global
Industry Products will continue to expand nationally and improve its
distribution systems.
Global Industry Products has expanded its proven business model nationally
and into other industries. The ability to duplicate strategic paradigms and
economies of scale for these other markets gives Global Industry Products
tremendous upside potential.
Global Industry Products’ Warehouse Process Flow is one example of the
Company preparing itself for rapid expansion. By planning and documenting
internal processes, the Company can pinpoint areas of improvement and
GIP Corporation
Page 19
automation. Also, proper documentation allows for cross-training and
performance checks and balance.
Global Industry Products’ Warehouse Process Flow
The current economic market conditions bring major opportunities for Global
Industry Products. Casinos, as well as other industries are pressured to cut
costs and reduce inventory. The strong relationships built by management
have resulted in faster than anticipated expansion. Purchasing agents have
frequently asked Global Industry Products to save them costs by carrying
additional product lines. These requests have required a staffing increase to
handle the additional work load associated with locating acceptable vendors,
who provide the required pricing and exclusive relationship.
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GIP Corporation
Relationship Marketing
Global Industry Products utilizes relationship marketing to develop customers
from leads to committed buyers. Rather than focus only on pushing product,
Global Industry Products learns about the processes of organizations and
attempts to provide complete end-to-end solutions that can decrease or
eliminate repetitive procedures. By offering more holistic, personalized
approaches and working together with companies, customers are more
willing to buy from Global Industry Products regardless of price.
Global Industry Products has had great success in developing strong
relationships throughout MGM/Mirage properties and with their Corporate
Purchasing Agents.
Casinos That Are Currently Under The MGM/Mirage Corporate Umbrella In Las Vegas
Buyers from every MGM/Mirage property in Las Vegas contact us on a regular
basis to order their supplies. With the opening of City Center, Global Industry
Products was asked to provide products in time for their grand opening.
In 2009, Global Industry Products met with the directors of 5 MGM/Mirage
properties; New York New York, Excalibur, Monte Carlo, Luxor, and Mirage.
The meeting was setup by the Director of Finance from MGM/Mirage
Corporate, Brandee Wade. They were looking for a more efficient way to
transport currency and paperwork from one department to another
throughout a property.
Working with one of our top manufacturers, Ampac, we were able to design a
Triple Pouch tamper evident bag that fit their needs exactly. This was a
corporate-wide project and required bids from 3 different vendors. Having an
exclusive relationship with the largest tamper evident bag manufacturer in
the country allowed us to come out on top. Global Industry Products was able
to provide MGM with a high quality product at a lower price.
The relationships Global Industry Products enjoy with MGM/Mirage allows us
to introduce new product lines, move into new departments, and deal directly
with the decision makers.
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Page 21
The Station Casinos franchise includes eight major gaming and
entertainment complexes and five smaller casinos. The company operates
the two most valued brands in the Las Vegas local's market. A typical
"Station" offers a full complement of gaming options, including 2,000-3,000
gaming devices, a full array of table games, a race and sports book, several
hundred guest rooms, several full-service restaurants, fast-food outlets,
movie theaters, and live entertainment.
There are six buyers at Station Casinos’ corporate offices located at the Red
Rock Hotel Casino, their flagship property.
Hotel / Casinos are comparable to a small city. The engineering department
consists of carpenters, painters, plumbers, electricians, heating and cooling
experts, handymen, maintenance and more. The Food and Beverage
department consists of all the restaurants, bars, food outlets, and room
service. There are also Hospitality, Grounds Keeping, and Casino
departments.
Traditionally, most Hotel / Casinos assign several buyers to one property,
sometimes 2-3 buyers for the Food and Beverage department alone. A
single buyer purchases thousands of products for their assigned property in a
single week. Dealing with multiple vendors for every product can become a
logistical nightmare for them.
Global Industry Products currently has over 20,000 products available for
immediate delivery. Having such a wide variety of products allows a Station
buyer to find what they need from just one vendor. We are considered a
preferred vendor with Station because of our outstanding customer service,
low pricing, and wide variety of products.
Our sales staff personally visits Station’s corporate offices on a regular basis.
They go out of their way to drop off demos, or to pick up samples. Up until
now we have worked almost exclusively with casino bank supplies. The
corporate buyers have told Global Industry Products that they are excited
and looking forward to Global Industry Products expanding into their other
departments as well.
Global Industry Products currently sells supplies to every Station Casino
property in the Las Vegas area. We mainly provide plastic tamper evident
Page 22
GIP Corporation
bags, calculator paper, office supplies, and a wide variety of miscellaneous
products to their Casino Cage department. This is only the tip of the iceberg
for Station Casinos.
Last year they spent over $100,000 on latex gloves. This type of product is
referred to as an “Anchor Product”. Thanks to management’s relationship
with Adenna Gloves, a new and trusted supplier, Global Industry Products is
currently in negotiations to win the bid on this contract.
Management is bringing on new suppliers everyday to increase the amount of
anchor products we can offer. Imagine how many light bulbs, batteries, trash
liners, shampoo bottles, soap bars, and air filters just one Station Casino
property uses in a single month, then multiply that by thirteen. These
numbers become staggering when sales are projected for all casinos in the
US, (over 500) and over 10,000 major hotels nationwide.
The Station Casino franchise is a good model for projecting revenues for the
rest of the country. Most of the casinos outside the Las Vegas and Atlantic
City areas are comparable to a Station Casino in size.
Our sales team started working with
Station Casinos in just one
department, building relationships and
forming alliances. Global Industry
Products is now perfectly positioned to
take over as the main supplier for
many of these anchor products.
Global Industry Products has modeled
this strategy with MGM/Mirage,
Harrah’s Entertainment, Boyd Gaming and many independent casinos such
as Planet Hollywood, Las Vegas Hilton, and the Venetian. We’re confident
that the same strategic approach will yield great success throughout the rest
of the country.
To insure a smooth opening, Aliante relied upon Global Industry Products to
provide all the necessary supplies for the Cage, Count Room, and Slot
departments. On the day of their grand opening, the Cage realized that they
had miscalculated the number of large currency bags they needed for the
opening. They called and our emergency service department delivered what
they needed within one hour. That is the type of service that Global Industry
Products is becoming famous for in Las Vegas.
GIP Corporation
Page 23
Mission Statement
OUR COMPANY
We will provide superior products, customer service and sales support, one
customer at a time.
We will embrace the needs of our customers and strive to impress them each
time they reach for one of our products, whether it is the first time or the
one millionth time they call upon us. The employees of Global Industry
Product are committed to ensuring that our customers are our #1 priority
and pledge to give them personalized customer service.
Global Industry Products began with reaching out to our local casinos here in
Las Vegas. We knew we needed to impress these prestigious customers and,
in order to do so, we dedicated our products, our pricing and ourselves to
them.
Today we are even more committed to maintaining the relationships built
with our local casinos and continuing to earn their business by expanding our
product base to meet their needs. Acknowledging that our products and
service are superior, we have broadened our horizon and now offer our
products and ourselves to industries across the United States. We have now
expanded the industries we serve to include; Casinos, Hotels, Medical &
Research Facilities, Restaurants, Stadiums, Industrial Plants and Theme and
Amusement Parks, to name a few.
We welcome the opportunity, and are excited, when our customers come to
us asking to provide them with a product that we don’t currently carry, as it
gives us the opportunity to earn their business again. It also tells us that
they enjoy doing business with us and would rather give us this challenge
than go elsewhere. We are known to our customers as the “One Stop Shop,”
and they are confident that, when they need something, we will have it, we
will price it right and they will receive the same exceptional customer service
they have grown accustomed to, because that is our ongoing commitment to
them.
We have given ourselves a challenging and inspiring mission: To step up and
go beyond what other companies are doing for their customers. We are
driven by pride. We take pride in our company and pride in ourselves, to
ensure that our customers are impressed and excited each and every time
they come to us for business needs.
Management Prepared Financials
Management anticipates GIP's growth in Order Dollar Volume will continue to
increase in 2011 with projected growth to approximately $500,000 in
monthly Order Volume by middle of 2011 and to over $1,000,000 in monthly
Page 24
GIP Corporation
sales by December, 2011. Management further projects that its current
anticipated sales order growth will yield a positive monthly net income before
the middle of 2011. Based upon GIP's historical growth pattern and
Management's view of GIP's prospects, Management projects that GIP's 2011
sales order dollar value will exceed $7,500,000.
The following two (2) graphs have been prepared by Management based
upon historical financial data. As indicated by the following Total Order Dollar
Volume graph, Global Industry Products has increased sales volume nearly
every quarter, increasing from about approximately $40,000 to
approximately $600,000.
Total Sales Orders
$700,000
$600,000
$500,000
$400,000
$300,000
$200,000
$100,000
$0
Qtr 1
2009
Qtr 2
2009
Qtr 3
2009
Qtr 4
2009
Qtr 1
2010
Qtr 2
2010
Qtr 3
2010
Qtr 4
2010
Management further projects that its current anticipated sales order growth
will yield a positive monthly net income by the middle of 2011. Based upon
Global Industry Products’ historical growth pattern and Management's view of
future prospects, Management projects that Global Industry Products sales
order dollar value will exceed $7,500,000 in 2011. Due to Global Industry
Products’ anticipated expansion of the territory which it will service,
Management believes that sales order dollar volume will more than double in
2011.
Furthermore, if Global Industry Products is able successfully to expand its
business to regions outside of Nevada and California during 2011 and 2012
and is able adequately to plan and manage such expansion, its business
model would permit enormous growth. Management believes that in such
event, Global Industry Products might be able triple or quadruple its business
volume in that two (2) year period. However, there can be no assurance
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Page 25
that such an expansion would be successful or that even if successful, such
an expansion who accomplish the projected potential growth.
The following graph represents GIP's historical success in diversifying its
customer and product base by proportionally increasing the number of
monthly sales orders, which it received. The graph shows an increase from
approximately forty (40) sales orders in the first quarter of 2009 to
approximately thirteen hundred sales orders (1300) in the fourth quarter of
2010. GIP meet its sales orders goal objective in 2010 and projects that the
number of sales orders received by GIP will double in 2011.
Number of Orders
1400
1200
1000
800
600
400
200
0
Qtr 1
2009
Qtr 2
2009
Qtr 3
2009
Qtr 4
2009
Qtr 1
2010
Qtr 2
2010
Qtr 3
2010
Qtr 4
2010
This document may contain forward-looking statements as defined by the
Private Securities Litigation Reform Act of 1995. These statements present
management’s expectations, beliefs, plans and objectives regarding future
financial performance, and assumptions or judgments concerning such
performance.
Any discussions contained in this document, except to the extent that they
contain historical facts, are forward-looking and accordingly involve
estimates, assumptions, judgments and uncertainties.
There are a number of factors that could cause actual results or outcomes to
differ materially from those addressed in the forward-looking statements.
The Company further cautions that the important factors identified in the
foregoing projections or other forward-looking statements or data contained
herein to reach conclusions or make any investment decisions.
These financial projections are not intended to serve as an indicator of the
company’s future operations or financial performance or serve as a guide for
investing in the Company.
Page 26
GIP Corporation
Global Industry Products, Corp.
Income Statement ($)
Actual
2010
Projected
2011
Projected
2012
Revenue
1,610,508
7,769,023
27,078,995
Cost of Goods Sold
1,187,778
5,834,182
20,485,476
422,730
26%
1,934,841
25%
6,593,419
24%
583,658
648,657
1,232,315
77%
1,097,206
756,589
1,853,793
14%
2,054,675
1,069,667
3,124,342
12%
Gross Margin
% of Revenue
Expenses
Marketing/Sales
Administration
Total Expenses
% of Revenue
Other Expenses
21,249
Net Income*
(828,571)
860,950
3,469,177
EBITDA
(522,387)
884,280
3,550,494
*Income calculated before Taxes
The 2010 tax expense is an unrealized gain and represents a 35% Tax rate.
Global Industry Products began operations on March 15, 2009 and these
financial statements are management prepared using the Company’s
accounting software.
Global Industry Products’ EBITDA results for 2011 is projected to be
$884,280 . Management expects this growth to continue into 2012 and 2013
with a projected EBITDA for the year ending June 2013 to be in excess of
$7,500,000.
GIP Corporation
Page 27
Global Industry Products, Corp.
Projected Balance Sheet ($)
Actual
2010
Projected
June
2011
Projected
June
2012
180,692
369,439
263,994
41,040
779,346
1,130,947
1,263,225
1,074,846
3,469,018
1,640,084
2,148,720
2,293,894
6,082,698
Net Fixed Assets
59,423
304,361
659,860
Other Assets
48,127
-
-
TOTAL ASSETS
962,715
3,773,379
6,742,558
LIABILITIES
Accounts Payable
Wages Payable
Other Liabilities
TOTAL LIABILITIES
116,282
12,097
51,217
179,596
584,702
39,852
84,074
708,628
1,407,024
95,193
184,296
1,686,513
2,154,891
(1,371,772)
783,119
3,931,000
(866,249)
3,064,751
3,931,000
1,125,045
5,056,045
962,715
3,773,379
6,742,558
ASSETS
Current Assets
Cash
Inventory
Net Accounts Rec.
Other Current
Total Current Assets
Stock
Retained Earnings
Total Equity
LIABILITIES &
EQUITY
Page 28
GIP Corporation
Management
Global Industry Products’ founders are experienced in casinos, business
development and public offerings.
Chester I. Wright III, 50 (President, Chairman of the Board): Chester
Wright has served as a Vice President of Finance, CFO, and General Partner
for a number of corporations, including Legal iGaming, Inc.,
SimpleSearch.com, Southern Ventures, Mideast Credit Corporation and
American Brokers. Mr. Wright has extensive experience in accounting,
strategic planning, operational management, financial analysis and
negotiations. Mr. Wright has written strategic business plans, conducted
financial audits, managed multi-million dollar accounts and taken
corporations public. As CFO of Southern Ventures, Mr. Wright managed the
company’s SEC communications, resulting in Southern Ventures’ successful
public registration. In 1999, Mr. Wright joined SimpleSearch.com as its Vice
President of Finance where he reduced company operating overhead by more
than half, rewrote the company’s business plan and restructured its revenue
models. Further, during his time with Simplesearch.com, Mr. Wright
successfully raised capital and negotiated a merger agreement. In 2001 Mr.
Wright joined Legal iGaming as the Director of Finance. Mr. Wright managed
day to day operations and was instrumental in expanding Legal iGaming’s
patent portfolio from 6 patents to 16, including inventing a new method
patent family for the company. Mr. Wright has been an invited speaker at
regional conventions and has been published in the fields of negotiation and
finance.
Alexander Montanarella, 57 (Board Member): Alexander Montanarella is
currently the Director of Casino/Hotel Cage at the Las Vegas Hilton Hotel and
Casino. Mr. Montanarella oversees all aspects involved with the day to day
operations of the casino/hotel cage, credit and collections departments. Mr.
Montanarella is a senior veteran of the Las Vegas Hilton with over 22 years of
experience in the casino industry. Mr. Montanarella is known as an industry
superstar who started his career as a Cage Shift Supervisor and quickly rose
through the ranks to be a director in charge of numerous casinos, managing
hundreds of people and orchestrating the varied tasks of casino operations.
Arkady Zalan, 60 (Director of Systems Development): Arkady (Ari) Zalan
has over 35 years of diversified experience including international business
development and operation management for US companies in Eastern
Europe and the former USSR. Mr. Zalan’s extensive management skills
include establishing of proper contacts with local communities, governments,
international organizations, and financial institutions operating in the region.
Total worth of projects under his management has come to $5.5 million
annually. He also worked as a high-level product development specialist for a
number of US and foreign hi-tech companies. Mr. Zalan has a Ph.D. in
Computer Science from Computer Research Institute, Minsk, Belarus. and a
MS in Applied Mathematics from Belarus State University in Belarus.
GIP Corporation
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James Villanueva, 59 (Sourcing Manager): James Villanueva has over 20
years of experience in business development, procedure protocol,
procurement and negotiations. Mr. Villanueva was the General Manager for
System Supply for 8 years with responsibilities including pricing proposals,
bid responses, procurement, direct vendor negotiation and client pricing
proposals. Mr. Villanueva also has experience working as a District Manager
and Marketing Manager at Anacomp and has assisted with the improvements
of the audit performance results by 92%, while achieving sales and
marketing goals in the top third of the region and second best standing in
branch history. Mr. Villanueva has a Bachelor of Arts degree in both
Psychology and Philosophy from Cal State University Chico.
Jeanne Oldham Tracy, 49 (Inside Sales Manager): Jeanne Oldham Tracy
has over 13 year experience in Call Center Sales Management with 80% of
this experience being in business to business outbound sales. Ms. Tracy was
the Call Center Manager for the Western Region of the US and Canada for
George S May and was directly responsible for increasing call center sales by
20% and introducing new sales techniques and training processes that
reduced attrition by 65%. Ms. Tracy was recognized for her positive impact
on increasing sales and for her strong skills to build and utilize sales reports
and phone system data to analyze trends and produce statistical reports.
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GIP Corporation