EgyptAlum Integrated Diabetes Center (EIDC) CONTENTS 1. General Information 2. Strategic Intent (Vision – Mission – Values) 3. EIDC Team Members 4. Scientific Board Members 5. Our Services 6. General Quality Policy 7. Implementing the 5S system 8. Why Are We Different ? 9. Our References General Information Business Name: Egyptalum Integrated Diabetes Center (EIDC) Head Office Address: The Aluminum Co. of Egypt, Hospital Garden, Nagie Hamady, Qena, Upper Egypt Phone Numbers: Landlines (+02) 96 6565114 Mobile (+02) 01068555765 (+02) 96 6565013 (+02) 01068555716 Contact Person in Charge: Dr. Emad Hamed Mobile: 0100907702 Email: emad.hamed1955@gmail.com Vision To build healthier lives, free of Diabetes complications and undiagnosed diabetics all over Upper Egypt Governorates Mission Combat Diabetes by means of: Spreading awareness all over the community Early detection of high risk people to give them prevention programs. Detecting undiagnosed individuals to start giving them care. Providing standard quality care to those with Diabetes to lift their spirits, improve their quality of life and prevent complications Delivering affordable healthcare services to the most needy people of Southern Upper Egypt Values Respect Treat everyone in our community with dignity. Integrity Adhere to the highest standards of professionalism and ethics. Teamwork Value the contributions of every staff member. Excellence Deliver the best quality service through the dedicated efforts of all team members. Innovation Energize the creative ideas and unique talents of each employee. EIDC Team Members EIDC Staff: General Manager: Dr. Emad Hamed M.Sc. Human Resources Advisor: Dr. Eman Zeid DBA Quality & Admin Manager: Engr. Salah Fahim Diabetes Educator: Dr. Marwa Mahmoud, Pharmacist Diabetes Educator: Dr. Soaad Ahmed, Pharmacist Admin Assistant: Ms. Maha Sabry Admin Assistant: Mr. Mohamed Gamal Visiting Specialists: Dr. Mohamed Abu El-Hassan Ayoub M.Sc. Dr. Mohamed Al-Shaheer Ghazally M.Sc. Dr. Mahmoud Hassan Omar EIDC Team Members Visiting Consultants Prof. Dr. Ihab Elewa MD Professor of Ophthalmology Minia University Prof. Dr. Khalid El-Beeh MD Professor of Neurology & Psychiatry Assuit University Dr. Ahmed Ghaly Consultant Cardiologist Dar Al-Foad Specialty Hospital Scientific Board Prof. Adel A El-Sayed, MD Chairman Upper Egypt Diabetes Association (UEDA), Regional Chair, IDF-MENA Region Professor of Internal Medicine, Sohag University Prof. Lobna El-Tony, MD Vice President of Upper Egypt Diabetes Association (UEDA) Professor of Internal Medicine, Assuit University Prof. Hanan Gawish, MD,PhD Secretary of the IDF/DF Consultative Section Professor of Internal Medicine, Mansoura University Dr. Mesbah Sayed Kamel, MD Internal Medicine & Diabetes Consultant, Menia University Prof. Khaled El Hadidy, MD Professor of Internal Medicine, Beni-Suef University Prof. Mohamed Mashaheet MD Professor of Internal Medicine & Diabetes, Fayoum University It is An integrated Diabetes Care Health Promotion and Education Center Diabetes Care Center Adults Diabetes Clinic Pediatric & Adolescence Diabetes Clinic Education Center Diabetes Patient education Pregnancy with Diabetes Clinic Health Care Professionals education for professional from neighboring areas that will include: Diabetes Educator Clinic • Primary Health Care Dietitian Consultation Foot Care Clinic Retinopathy Screening Clinic Physicians • Diabetes Educators • Nutrition Advisors General Quality Policy EIDC management is committed to the following: Providing integrated diabetes medical services (excluding analysis) that fulfil the needs and expectations of the center clients through the application of Quality Management System in accordance with the International Standard (ISO 9001:2008) Developing and applying Quality objectives at the departmental and activity levels to be regularly reviewed to ensure effective implementation. Continuous Improvement management policy through: of the quality Reviewing & evaluating employees performance and applying preventive or corrective procedures. Raising EIDC employees’ performance by awareness/training programs and improving internal & external communication. Communicating and cooperating with the international specialized centers in the field of Diabetes. Implementing the 5S system Purpose: Providing safe, clean & organized work environment which will assist in quick defects discovery and also reduce the time wasted in searching for information or tools. 5 elements of Standardized work environment : Sort Set in order Shine Standardize Sustain Why Are We Different?? A. Our Integrated Center has almost all the facilities the Diabetic needs, available in one place in EIDC. B. Diabetes Educators – a real added value to the service we are delivering to our patients that is nearly rare all over Egypt. C. Awareness, Prevention, patient education and health care professional education is a priority for EIDC and we have the will, the knowhow and the facilities needed to accomplish those medical services. D. Clinicruise is EIDC Electronic Medical Record (EMR) system :1. An electronic medical record (EMR) is a digital version of a paper chart that contains all of a patient’s medical history, examination, investigations, diagnosis and treatment. 2. Our EMR is more beneficial than paper records because it allows us to: • Track data over time. • Identify patients who are due for preventive visits and screenings. • Monitor how patients measure up to certain parameters, such as vaccinations and blood pressure readings. • Improve overall quality of care in practice. 12 Why Are We Different?? E. EIDC Management Protocols are all based on IDF "International Diabetes Federation" Guidelines. They are documented and will be strictly followed by the whole EIDC team. F. EIDC Quality Manual have been developed beforehand, so we will start with a Quality Assurance System that will monitor and control our practices from the very beginning. G. Advanced Investigations needed for Diabetes Care are available in the center : 1. HbA1c measurement by a device certified by National Glycohemoglobin Standardization Program (NGSP) in the USA which is the reference approved by IDF. 2. Digital Retinal Photography Camera; will be available next July to help in practical and cost effective recommended follow up for detection of early signs of retinopathy to guard against deterioration. 3. Doppler device for peripheral vascular study. 13 Our References •IDF publications for our Protocols 1. THE GLOBAL IDF/ISPAD GUIDELINE FOR DIABETES IN CHILDHOOD AND ADOLESCENCE 2. GLOBAL GUIDELINE FOR TYPE 2 DIABETES 2012 3. 2011 GUIDELINE FOR MANAGEMENT OF POSTMEAL GLUCOSE IN DIABETES 4. IDF-MANAGING OLDER PEOPLE WITH TYPE 2 DIABETES GLOBAL GUIDELINE 5. ORAL HEALTH FOR PEOPLE WITH DIABETES 6. GLOBAL GUIDELINE PREGNANCY AND DIABETES 7. SELF-MONITORING OF BLOOD GLUCOSE IN NONINSULIN TREATED TYPE 2 DIABETES Our References IDF Resources For Diabetes Educators Courses • INTERNATIONAL CURRICULUM FOR DIABETES HEALTH PROFESSIONAL EDUCATION • DIABETES EDUCATION MODULES • INTERNATIONAL DIABETES EDUCATOR ELEARNING (IDEEL) British National Formulary • BNF 66 March 2014 International Standard (ISO 9001:2008) • For Quality Management Systems controlling all EIDC activities EgyptAlum Integrated Diabetes Center (EIDC) Layout Entrance Reception & Database office Education & Seminars Room Cafeteria, Awareness & Waiting Area Quality & Admin Manager Room Office Measurements Room Rest rooms Manager Room Manager Residence Clinic 3 Clinic 1 Storage Clinic 2